Delivery
Yes
Merrick Bicycles in Merrick
Categories
Location on the map
Merrick, Nassau County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 516-544-4770
Site: http://www.merrickbicycles.com/
Site: http://www.merrickbicycles.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:10AM–5PM
Comments (85)
Just stopped in for the first time to purchase a newer more updated bike for my son so he can ride for the summer. The staff is so friendly and helpful. He also helped fit a nice helmet for him.
I came here today, June 7, 2021. I was looking for cycling shoes, pedal and cleats. Never used cycling shoes before, so I asked lots of questions and the sales person explained to me more than I expected. He took his time explaining step by step. If I’m not mistaken, his name is Warren. He is tall. I think he is the manager. He was very nice. Anyway, it was one of the best customer service experience that I had in my life. I know it’s sounds cheesy but is true. I will come back again. Thank you!
I stopped by this morning hoping to get a tire repaired. Staff could not have been nicer. Tire was repaired and I was on my way in 20 minutes. Very fair price. Will definitely be back.
I bought two bicycle adapters so I can put my bikes on my bike rack. I also had the mechanic fix my brakes. Overall, it was a positive experience.
EDIT: I was previously disappointed with the tune up service I received at Merrick Bicycles, however, I was contacted by the store manager, Michael, who was looking to rectify the situation. He had me return my bike to the service department for a more detailed cleaning. I am very appreciative of the effort put forth by the staff. After I received my bike back, I was shocked! It looked like a brand new bike! As for equipment and accessories, the shop has a tremendous selection and you can find everything you need. I will be using Merrick Bicycles as my go-to shop for all of my biking needs after this. Customer service is a huge plus for me, and Michael really pulled through on his word.
Great one stop shop for bikes and gear. Ordered my bike 2 weeks ago, loved it, went back and bought my girl one instantly after dealing with them. Just picked it up today, along with upgrading our pedals on the spot. The guys there are all awesome and this will be our only spot for all our bike needs. Thanks again guys, for making everything so smooth and enjoyable!! Well see you soon!
I LOVE my new bike! Dan and the team were kind, professional and very helpful. They took the time to match me with a bike thats perfect for me & my biking needs. Will definitely be back to purchase bikes for my kids. Thank you!
Great customer service and kind people but some of their prices are crazy, $55 for a Bike Rack that had a main component piece easily come off simply from riding a bike too fast or on a lot of bumps
Purchased a bike here for my kid. Bike was a little over $200. Wasnt sure if it would fit him or if he would ride it because they only had the smaller version due to low stock of items. Brought the bike home, and my son refused to use it for a month. I called the store who informed me they have a Zero Return policy. Ive never bought anything before at a store that doesnt inform you of a Zero Return policy prior to a purchase. Never would have bought the bike here if I knew it couldnt be returned even in brand new, completely untouched condition. Definitely wont shop here again.
Christopher helped us get a killer bike at a great price. All of their gear was affordable and top quality and they have an expert knowledge of the local trails. Thanks Merrick ! I will definitely shop here again in the future.
I literally can’t say enough amazing things about Dan and the incredible team at Merrick Bicycles at 1829 Merrick Ave in Merrick. I was in a really big bind and they went above and beyond to help me and make a some holiday magic come true! They embody the true meaning of why it’s so important to shop local and support our amazing local establishments. Thank you to Dan and everyone at Merrick Bicycles - I owe you big time!
This place by far has to be absolute worst bike shop on Long Island. I normally go to Brands or REI for any and everything related to bike. Both places super busy and ended up going here, not busy at all, now I wonder why! A very simple bike computer to put on my brand new $ 5500 Pinarello bike, Full Carbon. I had picked up the bike just last night, never even rode the bike yet. They charge $30 just to put it on while most bike shops dont even charge you if you purchased the product which I did from Dan the owner. When they brought the bike, they had dropped and damaged a full carbon brand new bike. Instantly they blamed me for it and very nasty and arrogant. I was speechless. I will sue and file formal complaint. Dan is an absolute horrible dishonest owner operator to deal with.How come nothing was mentioned about cameras and all that when I bought the issue to your attention!!!Whay didnt you show me the footage of your camera when I was there?
Always a pleasure to go here. They had the part I needed at a very fair price. I would suggest anyone looking for a bike call first, in these apocalyptic times, stock is extremely low.
Disappointed in service , months ago the owner sold me splash guards for two bikes he told me would fit. i could not get them on , figured i didnt know what i was doing . so now that it reopened i went waited an hour cause of covid social distancing and because owner thought it was a good idea just to have 1 repair guy on weekends .the repair guy said they dont fit the bikes but he can sell me new ones. i explained situation. he said nothing can be done.im trying not to overreact but i wasted money on two sets, i was told by owner they would fit. smfh .also the bycycle is brand new only used 3 times by my kid, it needed a brake adjustment to tighten. very simple. i mentioned it. and his first solution was that i buy brand new brakes instead of using the “cheap ones” that came on the bike. smh seems i will go back to the old man at lynbrook bycycles a little out of the way . . but he was professional and made sure things fit. and didnt try to upsell things . he actually talked me out of buying new things cause he said it was fine or not needed . just disappointed all around
The owner Mike “Hammer” is the rudest and most condescending little man I have ever met. It’s almost like he is trying to feel taller when he talks down to customers. Why would a community bike store owner not use his real name? Hmmmm
TL;DR - Very nice and extremely helpful staff. A bit expensive but its a small business and the overall quality is excellent. Turnaround time was outstanding.Full Story:Background - I have two bikes, both were bought, not sure where from, for me and my brother back in 2006. From 2006-2010 I would ride no matter how far away my destination was or how the weather was.Decision - So eleven years later, I decided to get them tuned up. Sure I could have just bought new bikes but these bikes have sentimental value and, just like an old car, needed have a few small fixes and tunes.Pricing - I had never been to a bike shop before then. And since then I have not been to any other bike shops to compare exact prices but I can say that Merrick Bicycles is a bit pricey, for even just a tune up, however the results made it well worth it. My, and my brothers, eleven year old bikes feel brand new and encourage me do to ride again.Expenses - After tuning up the bikes, and replacing one back wheel, (story for another time) I ended up dropping maybe south of $400. But that was me going all out on tuning these things to pristine condition. Being conservative, I could have spent probably half of that.Customer Service - The owner, receptionist, and the young man who fixed my bikes, were an amazing group of people. They were very informative and more than happy to assist me.Overall Experience - All in all, I would highly recommend using this bicycle shop. Although you may spend a bit more than expected, it is worth the expenses, plus youd be supporting a small business.If I could rate by numbers, I would give it a 9 out of 10.
If dollar signs are not what they see as you walk in the door, it will be difficult to get help. They are over priced. Don’t usually mind paying a little extra for local small businesses but then should you not expect a helping hand?
Thank you Merrick Bicycles on Merrick Ave. I brought my sons ATV in for new tires and they were able to do it for me in 1 day. Great neighborhood store. Highly recommended!
Horrible customer service. I bought tires and hand grips during the pandemic. I went to return the grips and they were closed and another day there was a line out the door . They refused to go past there 7 day return policy even though I had the receipt and they were unused in package. Even worse I told him over the phone is was past 7 days he told me to come down then he refused the return. It was just past 21days. Most stores are extending there return policy during the pandemic. Thanks for not accommodating me over 39.99 and telling me on the phone to come down
Had to rely on them for a last minute bike gift during this quarantine. Theyre Definitely handling this sudden demand and new safety requirements with patience and ease. High recommend!
Service is horrible can’t answer the phone says there open online then when i get there they tell me “right now we’re only building bikes come back another day to repair your bike.” i recommend you go to brands in wantagh they are very fast and reliable these guys don’t know what they are doing they also love to rip people off be smart
Knowledge is top notch. Purchased a mountain bike to ride the local trails. The after purchase support has been amazing. Great bike shop in my book. You always feel welcome.
Merrick Bicycles is a great addition to the family of bike shops here on Long Island. Service to me is the most important quality that wins my business. Great selection of bikes & accessories. The service department is outstanding and goes above and beyond!!
Very fast on repairing tires for a low cost. Really nice people. They also have people who speak Spanish 👍
Merrick Bicycle Shop is a great addition to the local bike shops in the area. I found them to be friendly, knowledgeable, good competitive prices, and able to repair my bike faster than the other guys. 5 Stars all the way.
Love these guys. Chris was mad cool. And javier. I hope that qas his name. The mechanic. Great #$%# guy. Fixed my scooter brakes. LOVE IT. THANK U MERRICK BICYCLES. XOXOX
Had a great experience purchasing a bike from here. I dont know much about bikes except how to ride them but I learned a lot from the knowledgeable and helpful staff. They answered any questions I had and gave me a great deal on I bike. I dont think I would buy a bike from anywhere else after this experience. Thank you.
I bought 3 bicycles there and was very pleased until today. The owner dan violated the disability laws. His arrogance and ignorance has cost him a customer.
Personal service makes the experience unmatched. From the owner, Mike Hammer, through the team members like Chris Pulomena, focus is on the customer. Knowledge, experience, and wisdom, with personal service and friendliness.
I walked inside and they were very friendly. I told them that I was not buying a bike on that day but yet they still let me ride two se bikes have amazing service. Everyone should go there I will get my next bike there
Merrick Bicycles in the bike shop Merrick has always needed. This place offers competitive prices, a friendly and knowledgable staff and a service department that will keep your bike running smoothly. Its so great to have a local shop that caters to the individual customer, rather than having to go to one of those bigger bike stores that feel more like factories. Welcome to the neighborhood, Merrick Bicycles!
Merrick Bicycles is the place to go for all of your cycling needs. Whether you have a young child just getting on their first bike with training wheels or you are an avid cyclist (or somewhere in between), the guys at Merrick Bicycles will provide the individual attention thats required for your specific needs. Its really great having a local bike shop here in Merrick, something that was definitely needed. I would highly recommend stopping in to see the store, talk shop with the staff and see for yourself the extraordinary customer experience you will have. Small businesses are the backbone for our economy, so get out there and support the great team at Merrick Bicycles - you wont be disappointed!!!!
I’ve bought more than one machine from Mike and his guys they do a great job very courteous they actually helped with repairing my snowblower after the storm and we’re really quick and gave me a very good price would definitely recommendCan’t say enough about them
Excellent bicycle store in the heart of Merrick! Mike & the he rest of the Merrick Bicycles staff are super knowledgable and will help you with anything you need. Dont hesitate to pay them a visit! :-)
Mike and the crew at Merrick Bicycles know everything there is to know about bikes; buying, maintaining and riding. They are very helpful, friendly and family oriented. I love the place!
Great bike shop I love it but the fact for me USB far and I dont drive I just take my bike to there and I love how there service is u can ask them any questions and they will answer it.
Very professional. they have bikes for every budget as of this post they are only open to customers on the weekends. They build fix and replenish stock during the weekdaysEdit: they have normal hours now
Very Knowledge People that run the placeThey do very good work, I owe a High End Mountain Bike. They did a full service and newTires there work was perfect nothing to be unhappy about!!!👍👍👌👌💯💯
The owner Mike is a great guy mechanic Chris is very knowledgeable second time bringing my bike theyre very happy with the service
Great selections of bikes for all type of athletes. I have been a fan of this store for a very long time. You should visit this one.
Should stay open later during the latter part of the wk considering cyclists want to get their bikes ready for the wknd, or maybe come in for parts and accessories
They try to my problem but with the problems with having now with delivery other things they werent able to help me but do it very very helpful and good nature
After $1100 ‘s and a 3 week run around ,Couldn’t even help lifting bike into carRude, unfriendly WONT BE BACK HERE!!
This place is the best I got a new Bike And Mike a employee that works there over the weekend they became friends!!!
Great tune-up and fixes were timely and without an issue.
Great Service and Knowledgeable staff. They Service my Snow Blower to run like new again, bring on the SNOW!..Thanx
Fixed my handle bars and stem in minutes with better stronger parts. Great team and great service!
We bought my wife a bike. Nice place, good prices.
Great group of guys , awesome selection of SE bikes.
Very helpful finding the right products for my DIY repair and cleaning needs.
Great store. Knowledgeable staff.
Pushy and offensive.
Great staff very friendly
Knowledgeable and friendly staff. Really competitive prices for service.
Great place, very friendly staff and allways willing to help you out.
Always the best service and customer treatment.
Very friendly and knowledgeable.
Great service and selection.
Great salesman with great product availability!
Friendly staff. Limited options due to COVID.
Nice people very, friendly and helpful.
If I could give it zero I would, DONT GO HERE
Spanish food
Friendly staff
The employees are pretty cool 👍👍👍👍👍
Excellent customer service.
Friendly knowledgeable staff
Best business and service!!
Very good service
Sucks butt and too expensive
Mike good guy
Its great
DONT GO HERE!!!
Am someone
Nice place full of offered
Total reviews rating 4.2
85 Reviews for Merrick Bicycles 2023:
Review №1
2021-08-11After 20 years I decided to purchase a bicycle! I suppose life gets in the way of the things you enjoy. Without getting too into my feelings, I searched everywhere for a Trek Marlin 6 (M/L). I went to a Trek bike shop and the wait time was 3 months. I didnt want the summer to go by so I kept searching. Sadly, it wasnt in-stock anywhere in the tristate area. I finally found one at Merrick Bicycles. I placed an order over the phone and the next day it was ready! Their customer service and offerings are wonderful. I drove all the way from Jersey and am glad I did. Look at my beautiful bike people! Thank you!
Review №2
2022-06-07Bought 2 tires last year found the back tire is flat from just sitting in the shed no signs of a puncture got to the store late so he couldnt help me. Just bought 2 new tires for another bike cost me 150.00 and this guy was not helpful not going back to him again
Review №3
2022-04-03Only problem with this place is it’s open 7 days a week and it’s a ten minute ride. Well stocked place from kids bikes to higher end bikes along with tools and riding gear. Workshop and tech’s very accommodating. Dangerous for your pocket book to much nice stuff on the walls.
Review №4
2022-01-30I can not thank Merrick Bicycle and Mike for their super quick and expert service the day before our snowstorm yesterday. Without you our block would still be shoveling out all day long.Thank you so very much!Can not recommend anyone better!Five stars isn’t good enough!
Review №5
2022-03-28Excellent place, the best Long Island bikes of very good quality and you will find the best accessories for your bike.
Review №6
2021-07-02This place is way over priced! Dont waist your money.After spending $1100 on a bicycle 2 years ago and having it serviced not even 2 weeks ago, the chain broke .I bought a new one and they want to charge me another $20 to put it on. What a joke.I understand people need to make a living but if you have loyal customers you should keep them happy. Theyre number one priority certainly isnt the customer.
Review №7
2021-10-23HIGHLY RECOMMEND Merrick Bicycles. I had such a wonderful first time experience just now . The place, presentation, products, people, and professional service are all so perfect. “Warren” greeted me & explained and even chi-chatted with me on leaving . “Scott” stopped what he was doing to work on my bike. “Art” pleasantly welcomed me and rang me up. Run don’t walk (or just bike ;-)) to this place TODAY!
Review №8
2020-02-09The service here is the best. They assembled a SE Flyer in no time. Dan is very friendly and knows his stuff! Oh, and the prices are very competitive on top of it all. Very impressed
Review №9
2022-06-17I recently bought the Trek Emonda SL5 from here. Rich and Art were helpful. Thanks.
Review №10
2021-10-16My son brought his bicycle in and the guy wanted to charge him $200 for things he did not need such as new tires and a new chain. He said No thanks and we took it to Castle Hill Bike shop near my house and they charged !79.99 and said the chain only needed to be lubricated, not changed and that there was nothing wrong with the tires. It did need a front tube and other minor wor Burt it only cost $79.99 to repair.