Delivery
Yes
Metro Acres Market in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible car park
No
Offerings
Organic products
Yes
Passport photos
Yes
Prepared foods
Yes
Salad bar
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 212-477-5121
Opening hours
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Comments (187)
Its amazing what a change of hands can make to a place. Metro Acres is now one of my favorite places to shop. I love the new meat department and hot food area and pastry case. Theyve all helped to add a touch of class never there before.
The meat for Chicken, beef, and turkey is spoil l came home and l open the pack and all l smelled was eggs. DO NOT I REPEAT DO NOT BUY MEAT FROM FINE FARE/METRO ACE MARKET it’s the same store just they changed the name. PLEASE DON’T BUY THERE MY MOM IS SICK AND GETTING EVEN BAD. STAY SAFE EVERYONE!
Their prices are pretty good! Cashiers are nice. Workers on the floor however like to record their shoppers while they shop! I will not be returning here and will warn shoppers when I am asked about a good place to shop on the LES! Overall a level one experience!
I will never return. Witnessed 3 staff play cowboys and violently pin a man of color to the ground for 10 long minutes while they called the police to report him for stealing a large quantity of ice cream (probably to resell, whatever, desperate acts in desperate times). I screamed for them to let him go, and to stop holding him by the neck. Every staff, especially the bald night manager w glasses, minimized my concerns. Even ridiculed me when I eventually left (only after police intervention). I repeated they were putting us all in harm and this was NOT protocol or even legal. As if the laughably high prices for basic goods and expired meats and dairy wasn’t enough reason to stay away. The LES needs more healthy, affordable, safe supermarkets.
Good selection, hot food, deli, meats vegetables. Store is clean and organized. Only issue I have is check out is very slow, cashiers dont seem to move with any speed.
This store does honor their sales paper. Apirl 3th to Apirl 9th 2022. Prices are Effective. If you have an end time they need to put it on their sales paper.
Pretty good place Good competitor to the trader Joes across the street It recently was bought and renovated and it looks really nice definitely recommend it
The supermarket has the worst customer service of any supermarket in downtown area never could keep a staff on a regular basis change on a regular basis of a price anacusis neighborhood locals of stealing from them this is why the volume in the store has come down Jarvis is not assisting customers have dropped them or because they sell old old old old meet and the chickens at the end of the refrigerator I usually expired I give the supermarket on 1 - 0 because thats what they deserve and I want to make this public and I will put this on any any media from Facebook the Twitter to let them know not to shop in a supermarket with their higher and confident and in different staff this is not the store to go shopping for food if you want to save money and if you want respect but the cashier this is not the place to go to
I’m giving it 3 stars based on their produce which is better and more fresh than Trader Joe’s. This supermarket is NO LONGER FINE FARE. My biggest complaint is their prices. Since they took over their prices are 50% higher than Fine Fare. They really done have sales anymore unless you consider Haagen Daz pints 2 for $8.99 a sale. I do have to say that the sore is WAY cleaner than FF ever was and I really like the new management. A new bunch of guys who are sweet and helpful.
Very clean and organized. I used to come and shop here all the time. I stopped for a while and glad I came back. They have a lot of items I normally am not able to find at other supermarkets.
Pay attention to the prices at the register! Went out early trying to be safe and was charged 3 times for the same one loaf of bread. That’s what I get for not paying attention. They’ve never been “nice” but they have a lot of products so this is unfortunate . But quite a rip off. I’ve heard about this , and now I have experienced it!
Their groceries aren’t bad. The cashier who was working the express line however was rude. She was wearing a black hood. She threw the groceries around and rolled her eyes when my parents (who don’t speak english) wanted to put something back. You can tell she doesn’t care about her job or she just doesn’t respect people.
I come here often since it’s close to my house. In general it’s clean and well stocked, a good place to get vegetables, dry goods, dairy etc. However, I stay away from that fine fare branded meats since it always have this distinct preservative smell (spam like) - especially the beef or it smells expired. In a pinch I only get chicken from other brands.Customer service is average, they’re nice but it’s easier to find it yourself than get help since most of the time they actually don’t know.
If you are old enough to remember it, there used to be an oddly entertaining game show called Supermarket Sweep, where customers had to guess prices of items, try to blindly make their cart equal a dollar amount, etc. Shopping at Fine Fare is a lot like playing Supermarket Sweep. The items either lack price tags, have wrong price tags, or mismatched price tags. Despite there being laws around correct pricing at stores, the staff doesnt seem to care much. So unless you like being kept in the dark on what the items you are trying to choose cost, stay away. Its a lot more fun to watch on TV.
I was slammed into, pushed so hard by a cashier who didnt look in front of herself as she ran. She barreled into me super hard... that I, a Sr. lady in my 70s, almost fell. She was having fun running somewhere, her head turned away...like a football player! Paid to play, it seems. Games galore in store...Run w/o looking is her job: to assault people on cashiers line, trying to pay, I got tackled. Other nearby workers just looked on, silently...I steadied myself, spoke very crossly to her, then left + phoned from home, telling manager, who said Why didnt you tell me while you were there, in the store? Thats what you should ve done! Really? Thats it? What I should have done?I will never go back there!Anyway, prior to this, I noticed that theres no Security to protect customers ever. Crazed abusive loud strangers can verbally abuse + threaten me and others at will. This has happened to me, and to others Ive seen. no staff address this.And Ive seen that when kids dash IN the OUT door, some on skate boards, also without warning or looking, no staff cares at all. So, I never go into this place, I find it a very dangerous store.Also, youd best know your prices, if you do venture in; they used to try to charge higher prices at check-out than listed on shelves, sometimes even on flyers, when I still shopped there. Buyer BEWARE! Id give this No stars, if I could. It should be officially inspected, and closed.
First off,the guy that checks your bags,is showing his nasty underwater ,with his pants down to his waste,2nd the cashiers are the same stoic nasty cashiers that are a throwback from fine fare ,and 3rd the prices are crazy and price gorged !
Dont buy the hard, rough, bright yellow squashes! When you steam it, the outer texture never gets tender, but inside is mushy with large like watermelon seeds! I cooked one and brought the other back to the store and I believe they put it back in the produce area! Please be sure to keep your receipt of purchase. Especially if it includes produce! I didnt have my receipt and the managers entire bodily composure demonstrated he became very irritable for my returned item. One doesnt always know store policy until theres an issue. Manager has poor customer service possibly because hes nervous Target is coming soon (Aug 19) and I hear Trader Joe as well. And hes probably paranoid that people who are not of his ethnicity are out to ripe him off because he has an attitude problem! WATCH YOUR PRICES...ESPECIALLY AT CHECK OUT!!!!
Convenient place to shop but I usually go to Western Beef where the cashiers are a lot more friendlier. I greeted one cashier today with a short bob and she appeared to be in a bad mood. Thank God today I was feeling good because I didnt have the time for nasty cashiers.
Its a garbage dump. Meats are literally gray and expired. The most rudest of employees. Cashiers always on their phones and not paying attention to the customers at all. Thank God for trader Joes. I cant wait until this place is shut down for good.
This Metro Acres Market previously known as Fine Fare is the worst. They not only sell bad meat, but molded items, and sometimes expired foods. What I dont under stand is how they sell you the bad food and tell you all sales are final because of the pandemic.
This is the worst supermarket, sadly up until recently it was the only supermarket in the neighborhood and the owners knew that quite well. Ever since Pathmark went out of business this fine fare and their sister store on Grand became the only ones in the neighborhood. They raised all of their prices to ridiculous levels to take advantage of everyone that has to shop there. The cashiers are some of the nastiest rudest people I have ever come across. Avoid at all costs, Trader Joes opened across the street which was a god send. Their meat always looks old and most everything in the store is overpriced.
Its location makes it easy to reach and convenient for quick shopping. The cashiers are friendly, warm and can be very informative on whatever you need.
My recent experience at Metro Acres Market was great. The cashiers were very helpful to me. I will be going back there again.
Very bad customer service on the Clinton Street Lower East Side of Manhattan Fine Fare Market..entire staff especially cashiers .....stock Clerks block shelves with the wagons customers are not able to grab products from the shelves...... if you ask a staff member for help they do not help you they get upset. Im not saying that you shouldnt talk to each other but when you have customers on lines you should concentrate on the customer not on your co-worker next to you. Also communication is very important if someone speaks to you in the English you should be able to understand not look at someone else so that they could translate for you. they need training
Location is very convenient.I dont buy meat from this store. There has been a few times where I opened the pack of meat and its smelly. As of recently I stopped buying fruit from this store because every time I take a chance, I end up with rotten fruit when I get home.
Unfortunately, this is the closest convenient grocery store to me. Therefore I shopped there frequently. The selection of items are not that big, but some gets me by. My biggest complaint is the INCOMPETENT and the RUDENESS I just experienced earlier today ( around 8:50 a.m. on Sept. 8,2014). I picked a few items and went straight to check out. I greeted the light-skin chubby girl with glasses (3rd to the back) cashier...she ignored me. Fine, I let that slide. Then she snatched the money out of my hand, and shoved the change right back into my hand. She turned her back without saying Thank you and started texting on her phone. I tried to move on giving her the benefit of the doubt that she may have had a rough morning. But as I reached home, it still bothered me. I was told by my family members that was a total disrespectful thing she did and I should have immediately complained to the store manager...REGARDLESS of the problems she has in personal life. Not only am I still annoyed about the unprofessional cashier, but I was upset with myself for not addressing this matter AT THE STORE. My advice to those, who will continue to shop at Fine Fare Supermarket on 175 Clinton St, is to do the opposite of what I did and watch the employees attitude and put them in check. I am planning to go back, but this time my mouth WILL be opened.
Its a chain of ghetto supermarkets, you kinda know what to expect. Its just .. sorta .. there. They try to renovate to keep up with gentrification in the nearby area, expanding the organic food areas like people who get that overpriced crap arent just going to make the extra trip to Trader Joes and Whole Paycheck anyway. Sometimes they have good sales, and their staff is helpful, but you really gotta get their attention first.
Watch what they scan at the register, a few times it comes up with incorrect prices thus overcharging you. Most of the shelves do not have prices so you cant compare brands. I buy whatever is on the flyer so at least I know what I am paying for. Its an upscale bodega at best. If it werent for Pathmark going out of business I would not have stepped foot in here.
I was trying to talk to KEVIN the night manager who he would not listen to me at all. AT ALL. and the other guy standing beside me said they have no manager at night. Etc. Etc long story short. I ended up getting FREE HOTDOGS .and change back because he would not listen to me. So for all manager across the world. Please listen to ur customers and then handle the issue. So in the long run when inventory comes u arent short. Worst supermarket in my area .THE BEST IS TRADER JOES ACROSS. which I should had gone from the get.
Ive been shopping at this Fine Fare for few years, its in a good area can always find reasonable prices. Its nice & bright, clean. Sometimes hard to find parking. Most of the workers are helpful.
Wow... Some of the reviews I just read are right on the money about the staffs and cashier girls or guys that are indifferent or rude what have you. I thought I was the only one that was treated like that... Some did called me racial names last year or so... I let that go but it still bothered me. I think they rip off their customers at the over priced deli section. During lunch hour they can care less about their customers waiting for service because theyre too busy making lunches for themselves and yes taking lunch orders and too busy preparing lunch for their cashier co-workers. How ghetto is that? Well, it seems like the only supermarket in the neighborhood. :-(
Its ok for everything except meat.. the meat always has the same weird taste.. the taste doesnt even go away after rinsing & cooking the meat.. pork, chicken, and beef all have the same distinctive weird taste..
Management & cashiers are rude. The cashiers spend their time talking in spanish ignoring cuatomers. Prices ring up a different price at counter and when management (carlos) is alerted to issue he is reluctant to change price. This place ia especially rude to black customers!!
I like this place is nice and peaceful, so far the people there are nice, you can find just about everything, except sugar-free items not too many which is bad news for diabetics, I think there should be a whole aisle just for diabetics especially ice cream.
Worst cashiers, they give attitude to clients. When client go there with wic programs they closed their register not to do the wic Manager by the name Alfonzo the worst, he speak very rude, dont help clients to find the items. Items been label wrong, if u ask the manager Alfonso, he just stay in the front and give you attitude, and if you paying with a credit card, and it wont swip, he would comment thats how people do their trick and steal worst manager .
It is THE worst grocery store I think I have shopped in. Often smells of bad meat. The staff is indifferent to obnoxious. Not great selection. Not great produce. Worth the effort to go the few block of drive to Path Mark. At least you wont take home rotten food.
My Rite Aid is the best. Always a helpful staff. If you keep up with thier sales. Plus use plenti card. You can accumulate some real cash . Thanks for taking care of our Neighborhood.
Resonable prices but have to be careful to check manufacturer sell by dates they are notorious for selling expired food. I have even caught instances where the sell by dates on their meat label was later than the manufacturers sell by date
Let me start of by saying I have never experienced such quality customer service, particularly by one employee who told me his name was Kevin. The service he provided was nothing short of impeccable and I have nothing but praise for the way he assisted me.
Was literally just in store and bought chocolate milk and I just got home to find it EXPIREDLike 6 days expired! Also cashier didn’t give me receipt so I can’t even return it
Prices are usually a tad higher than some other local supermarkets but their selection of brands and products seem to be better. Always a weekly circular with items on sale which is nice
This Fine Fare Supermarket at 175 Clinton St is A lot Better than the one on Grand St its more Organized Great Selection on Items Some Cashiers That Work here are Nice And Friendly Miguelina is The best Cashier that works There i just love her Dominican Accent.
They have a selected choices in different foods. Prices are reasonable. They have great sales. You can use manufactured coupons. #vegetarianfriendly #healthy
This place sucks big time. Garbage quality and over priced. The items that go on sale have expired dates on them. And not to mention the employees are rude and dont speak English..
This new market. Metro Acres Market is amazing. The prices are very fair. It has a wide variety.
This place is okay - can usually find everything I need although the prices are higher here than say the Fine Fare in East Harlem. I do like how they have a section for organic products.
They allowed people into the supermarket without masks. I made people social distance that came close to me without one. Security should be at the door and say no masks no service. I like the variety of produce and its a clean supermarket, but make customers wear masks.
Very clean and organized, and very good customer service. My ONLY issue are the narrow aisles. Other than that, its a solid spot to get what you need. ☺
This supermarkets former fine fare supermarket now metro acres supermarket is very expensive even before new management prices went up even more since pandemic its ridiculous this is my last option when i cant find what i need at other reasonable supermarkets and there meat always smell spoiled especially the chicken
I visited this location in the morning after work or during the weekend and every time I do its clean and well stocked. The prices as expected from most markets Plenty of organic products too.
Expensive. The meat is not fresh. This is the second time I have purchased questionable pork. Not good.
All veggies & fruits stocked are fresh.And large selections of natural juices,Section 4 clients who keep their carbosLow. Cholesterol counts.
Overcharged, they are scammers and are known to OVER CHARGE YOU. check your receipt
Small selection, poorly arranged, dairy isnt fresh, staff uniformly rude, but its convenient if youre looking for something Trader Joes doesnt have or dont want to wait in those very long lines
The worker who stacks up merchandises was very rude. When I asked where I can find water, he said No english., laughed at me and did a high five with a coworker next to him. ( I know some people only speaks spanish. This is not one of those incident.) He was just being a smartxxx.
Whats there to like? Prices are not low. Half the stuff expired. The selections are a bleh. Only come here as a last resort. Cant wait until trade Joe shows up next door.
Very good and well stocked local supermarket. They have a nice selection of fruits vegetables to choose from. Lots of choices for milk as well.
All fine fare in my area over price for their items. It is beyond ridiculous. Fine fare on jackson st always check for expiration dates bc they sell alot of expired items.
My 1st time going here and I really enjoyed the atmosphere. I found everything I was looking for.
It was better than the old place ,cleaner better prepared
They have their dumpsters empty nightly. The truck comes at 3 AM with an incredibly loud siren and wakes up the neighborhood. NOT COOL
Grocery store from fresh produce, meats ,can goods and more ,fresh takeout sandwiches to cake pops and fruit
Cashiers on thier phones not paying attention to thier work. Scanning the product 3 times to charge more. Grab your receipts look at them.
The fruits are always brused also the avocados cant wait for traders joe to open across the street. Fine Fare is just horrible.
I shop at Fine Fare out of necessity and convenience only. Not my go to store. It offering is limited and narrow and overprice...
They are very nice and the food is always in stock. The prices are a little high. The store is clean.
Good quality food, pricing is ok considering the location
Horrible supermarket not affordable at all for low income community there price are very expensive and ridiculous high for the bad economy we in now,meat expensive,frozen food expensive and everything else is expensive one horrible supermarket to the worsted supermarket.NOT AFFORDABLE AT ALL!
Great, clean, very organized beautifully displays of products, very impressed
Since new management prices went up! And now mandatory bag check? Please not even a fine expensive and grade A market has this
Clean and had everything I needed. Fresh fruits and Veggies.
Large fully stocked supermarket serving the Seward Park community. Fresh food and reasonable prices, at least by Manhattan standards.
I hate shopping here. Most fresh produce is already going bad. Ok for meat and dry goods.
I like to Fine Fare Supermarket because its very arranged. It had everything I needed.
It has been always clean ,and the staff slong with cashiers are very polite.
No order with the lines. Cash register people call andre for EVERYTHING! Cant handle anything themselves.
Fine Fare is so expensive you cant buy there anymore maybe a few. things
Good inventory of grocery items.
Please be aware the employees there are taking pictures of customers with there phones.
Im very happy with their services and the way they displayed the items
Its decent just check the dates as you should on all your groceries.
Super-unfriendly staff, ordinary prices, ok selection. Nothing better in this area unfortunately.
Tried to tell dairy guy that tub of butter was cracked, totally ignored me as he was on his phone. Then he said he didnt speak English
Ill purchase afew things their but their meats werent fresh..
Well its no longer fine fare it is now called metro acres its ok
This supermarket isnt organized, poor meat quality, bad odor at the entrance, staff are too loud
Excellent supermarketVery nice place and very professional workers..
Need to order more turkey wings by Shady Brook . There werent any in the store.
Dont go here for produce, but good selection and decent prices on everything else
Great place to sho. Prices are ok but could do better
Super expensive! But they are open Sunday late night so it is good for emergency shopping
Good
Bad administration a lot of products not always in Stock sometimes takes weeks or months to order or be available again.
Its crowded at times but the are fully stocked and they workers help you if your looking for something
Great local supermarket with prices that is not going to break the bank.
They prices are outrageous...
Their prices are pretty expensive due to the fact this is the only supermarket in this area.
Expired food and confusing prices. Cashiers do not know how to process coupons.
Very very good
Staff was helpful and the prices were decent.
They have good sales and reasonable prices.
Regular supermarket. Not bad . Alittle packed, but what supermarket isnt?
The food is expensive..the cashier is the worst.not all but some
Nobody working here seems to speak English. Not a huge problem but worth noting.
Its clean and has fresh food.
Great variety and prices are really competitive !!
Always find something nice and simple here.
Greater selection of foods, etc. than the one on Grand street.
Not so friendly checkers and staff on the floor unhelpful cold...
Good local supermarket for an area that really needs one.
Yes, but because its almost the only one around the area they charge too much.
Great place ,great prices
The best supermarket love the sales
They organize very helpful
Nice, people nice presentation.
Nice place and somewhat descent prices.
Great selection & quality in a compact space.
Theyll have sex with you for free.
They are high priced and service is poor
Great supermarket for all
Its next door to a Chinese Restaurant with take out.
Its a good supermarket!
Great deals and good variety
Has most things on my grocery list.
Good sales and reasonable price.
People only go here beacuse they need to..............
Big selection of product.
Everything you need in one place.
This place is clean and the lines are never long
Clean, well stocked, and well staffed.
So cheap and great selection
I usually find what I look for
Always a nice experience..
1 of the more overpriced fine fares
Over priced / And no courtesy !
Awesome place to shop!
Expensive. Produce sucks.
Deli closes at 9:45
Rip off....friendly ppl tho
Has everything for everyone
Ok prices
More stuff to chose
Great services 👍
Nice produce section
Very friendly and clean
Good service
Love it here!♥
Expensive old produce
Clean n close by...
Pricey.
Love it
Tooexpensive
Friendly place to shop
Great selection
Cashiers are rude
Great
Too expensive
Good service
Prices are to high
Solid urban supermarket
Love this place.
Constantly improving
Nearby
Over priced
Rude on the phone
VERY helpful
Nice place
Got what I needed
This is my Store lol. I shop here every single day. From experience I can tell you Metro is Clean, organized and its easy to find items. Not to mention fast service and yes great customer service as well. There is something for everybody. Hot food grab and gos, Fresh Deli department and pastries even a selection of Beautiful and yes affordable flowers.
Which is better, Trader Joes nearby or this supermarket, depends on the persons needs.What I liked about this supermarket was• It was open from 7am, an hour earlier than Trader Joes.• Marvel Avengers packaged cookies were on sale.• Its not very large, so I was able to finish shopping quickly.was.
The products are complete and the price is reasonable. There is a 5% discount every Tuesday and Wednesday, but you need to apply for a discount card.
Good supermarket in the Chinatown where they are missing. It closes at 9am and they have Latin ATMs.
Muy bien
Very expensive
A complete super or less
Very good super market
Eselent
Total reviews rating 3.6
187 Reviews for Metro Acres Market 2023:
Review №1
2021-03-08The market has been renovated and it feels very welcoming. The vegetables are fresh there and the selections for everything is pretty good. They have a small bakery, too. Although their pre-made food in the back don’t look so fresh, everything else is good. I like to wait for their sales to buy certain items.
Review №2
2022-03-01One of the best actual grocery stores to shop in left in the Lower East Side.The prices are still reasonable and shelves are stocked well.The staff is friendly and there is local delivery service available for an additional cost....but well worth it.This store gets my ☆☆☆☆☆s
Review №3
2022-03-21Prices are insane! Who could shop here when many who live in the area are elderly and on public assistance? The only saving grace is that the dried beans are priced well.
Review №4
2021-07-14Beautiful! I love the renovation. Nice selection and good products and quality.
Review №5
2022-04-06Store would be great if I didnt receive molded deserts 2 days in a row. Wont return again after that.
Review №6
2021-05-25My favorite store to shop at-- it is clean, affordable and organized! I can always find what I am looking for (love the pre-cut fresh fruit and veggies). The new fish/ butcher and deli are also great! The staff are always super friendly and helpful. 10/10 recommend
Review №7
2022-02-12This store went through a face-lift. Prices are off the wall, some lift? Around community is basically elders, fixed income and kids. Mixed community.
Review №8
2021-07-29Now this is a fine establishment. After a strange experience at the trader joes across the street, this market was welcoming and had everything I needed.The staff were very kind and professional as well. Much better than those at trader joes.
Review №9
2022-01-27Good super Market very friendly.
Review №10
2022-02-13Poor customer service no diversity stuck up workers in also went there at seven in the morning and they had roasted chicken from the day before its hard to find a correct price or a price at all near the products just a mess to shop in there good selection of items though