Metro Mattress Utica Clearance Center in Yorkville
Location on the map
Yorkville, Oneida County, New York, US
Other Mattress store Nearby:
3.9 ·(22)from this place 1 mi
Great prices, well made furniture. Cant go wrong. The people that work there are wonderful and ar...
4.8 ·(199)from this place 1 mi
Our sales person was pleasant, knowledgeable, friendly and attentive. He was not pushy and explai...
4.7 ·(170)from this place 2 mi
Our sales rep, Josh, was friendly, knowledgeable, courteous and personable. He patiently answered...
4.9 ·(94)from this place 2 mi
Great Experience! Set us up with an awesome bed. Nick C was super knowledgeable about all of the ...
4.1 ·(199)from this place 2 mi
Big selections. Great prices. Helpful & friendly staff. Clean store. Only thing on a down side is...
4.5 ·(142)from this place 2 mi
The salesman was wonderful and let us browse without being pushy. The women at the register were ...
Finish Line Furniture & Mattressfrom this place 3 mi
Very friendly and helpful! Great prices for products compared to other furniture stores. Bought a...
4.6 ·(32)from this place 4 mi
Their employees are so helpful, and their delivery guys are very professional .. and great quality
4.8 ·(163)from this place 5 mi
We had a wonderful experience. We picked out a love seat and 2 rugs. We were iffy on one rug and...
Josh was very informative, friendly and not pushy. He showed us and let us test out several mattresses, narrowing our preference and helping us to come to our selection. We dont have our new mattress yet so I cant comment much on that. It was a more expensive venture than I had anticipated...but theyre giving us some gifts which I guess is why the mattress costs what it does. Hope it lasts for a long time
I’m usually not the one to fill out surveys but in this case I felt like if I didn’t I was doing an injustice to the gentlemen that worked with me at the Commercial Drive store. He was so positive/polite and knowledgeable about his job..Any question I throw at him he had a answer and if he didn’t he called he assistant.. Pablo is definitely a great asset to/for your business
Sales person Josh K was terrific! He is so professional, and personable. We did not feel pressured or overwhelmed with useless information. He asked a few pertinent questions and then showed us the options that matched our answers! Very well done, Josh! Good experience, Metro!!
Gary in the commercial drive store was excellent help, knowledgeable and friendly but not pushy in helping us buy our new mattress. Delivery is very quick! A new mattress can be a sizable investment but when you’re not sleeping well or feeling rested, it just makes sense. Gary helped us find what will work perfectly for us. We highly recommend!Thank you again!
We had a great customer service experience with a major purchase at Metro Mattress. This is the second time we have used this retailer and I was not disappointed! Brad was our service rep and he made an experience that seemed daunting, easy and worthwhile. He was very knowledgeable and patient. Instead of feeling unsure of our purchase, we felt at ease and confident when we decided what to get. Brad made every effort to accommodate our budget requests as well, and I felt like we got a great deal! Thank you!
My boyfriend and I had a very positive experience at metro mattress. We were disappointed in other places and decided to go in here on a whim. Brad (New Hartford store) was absolutely amazing, he made the process so easy. He was extremely patient and extremely knowledgeable on all the different mattresses. We felt that his advice was genuine and he helped us both reach a decision on a purchase and we are very happy with our purchase. He also made sure we were getting what we wanted at a great price! We will definitely be returning for our next mattress purchase.
Brad’s expertise made my mattress purchase experience one that ended in me being confident that I was buying the best mattress for my individual needs. He was patient and extremely knowledgeable as well as being personable. When making a decision as important as this one you need to have someone like Brad on your side to not just report back prices but explain the features of each option to ensure you are getting what you came looking for. In addition to being confident with my purchase he also made me genuinely excited for its arrival! Thank you for taking the time with me and not being a robot but allowing for a truly interactive experience.
Joe was wonderful at helping us pick a new mattress! He really took his time explaining each bed and what each brand/style has to offer. He even made me more of a believer in memory foam (which I wasn’t before). We also received next day delivery. The workers moved our old mattress for us and set everything up. Great experience!
Brad was very helpful and informative. No matter where else we look, we always end up buying from metro mattress. We have purchased our last 3 mattress from them. I wish they offered loyalty discount. Definitely recommendations them.Just purchased another mattress from Metro Mattress. This time we had Chris. He was just as helpful as Brad.
I came only to purchase a metal bed frame. Salesman was very personable and helpful. He didnt try to push any products on me, which I really appreciated. He did though, give me additional info on other products that may interest me, which was actually very helpful. He didnt push anything on me, but had a perfect combo of listening and trying to make suggestions. I will def be back when I am ready for a new bed. I also had my youngest daughter with me, and he was very understanding and helpful with her, kept her engaged and occupied. I really appreciated how amazing of a worker he was. I got my frame home and was able to assemble it in just a few minutes. Amazing service and product!!
Brad was absolutely wonderful to work with! He was extremely knowledgeable about all the products and found us a fabulous mattress for an amazing price! I will always go to metro on commercial drive for my mattress needs and recommend all my family and friends there. Not your run of the mill salesman!
Had a great experience with Metro Mattress in Yorkville. Our salesman Brad was spot on with helping us find the perfect mattress set for us! He was very informative and knowledgeable. We went in to just look, and ended up finding exactly what we needed! I highly recommend shopping at this store, and hopefully you’ll get Brad to guide you through it! Thanks again for making this a great experience!
The sale process went smoothly. The employees were very knowledgeable and helped explain the products and even the comparisons at other retailers. Delivery was fast and efficient. I love the mattress. Wishing I hadnt spent the extra money on the cover, but I guess your salesperson did their job well!
The store manager, Joe Czarniecki, greeted us promptly and inquired what brand and size mattress we were looking for. We told him we were interested in a queen with an adjustable frame. He spent a lot of time with us explaining the differences between the mattress brands and had us try out an adjustable bed. We purchased the new bed yesterday afternoon and it has already been delivered and set up. Fantastic service.
We went to Metro to purchase a pillow top for our mattress. Greeted by Brad and showed us many mattress and explained about all the different kinds of soft, medium or hard. Very interesting and he certainly knew his facts. Tried out many, quite interesting. We did find the pillow top for our mattress that we were looking for and are quite happy with it. It was delivered the next day, as he explained. We were very pleased. Thank you, Brad.David & Mary Rankins
Weve been shopping for a mattress for two years now and each time, Brad has been incredibly patient and knowledgeable with us! He understood what a big decision it is and was able to guide us in the right direction and answer all the questions I had. (I had a ton!) We finally settled on a great Temperpedic! We will have to purchase a few twin mattresses come spring time and will be coming back!
Bought a mattress today, Brad helped me out and answered all my questions. I didn’t know what I wanted or needed and he was very knowledgeable about the products and led me to the perfect mattress. Gave me a great deal. Definitely will be telling people to come to this store and will definitely recommend asking for Brad!
My husband and I had been shopping around for a mattress for awhile. We headed out to hit up 3 local mattress stores. Our first stop was Metro Mattress. Brad helped us out and was super patient and knowledgeable. We ended up skipping the other 2 stores and purchased our mattress from Metro. Highly recommend! Save yourself the time and start your search here!
I was shopping for a mattress. I went to several stores and was a bit confused. I went to the Metro Mattress store in Yorkville and was greeted by a guy named Brad. He smiled and made me feel welcome. After we talked for a while he had me try a really expensive exclusive mattress. It was extremely comfortable but well out of my range. We then tried a softer feel and a harder feel. He told me things about sleep I had never thought about. Well, I ended up with a Tempurpedic on a frame that goes up and down. Wow! I have never slept better in my life, and my back doesnt hurt now. I thought I spent too much but its worth every penny. Thanks Brad.
We went in to purchase a new bedroom set for our daughter. We were treated so professionally, from start to finish. The bed was delivered exactly as planned and I was able to tract the delivery on my phone. The 2 gentlemen that delivered were also professional and in and out so fast. Thank you!
Had a wonderful experience shopping for a new mattress today. The associate John is a wealth of knowledge and really listened to our concerns and needs. I highly recommend to anyone in the market for a new mattress to give Metro Matress a try. The selections & prices are hard to beat. Thank you again.
I love this place, the customer service personal are always super helpful and knowledgeable, eager but not pushy. They take their time with you and give you space and time to make important decisions. They also have a great selection, the best Ive found, and great promotions on their inventory. Delivery was fast and easy. I have bought 3 of my beds here and though I shop around, I always end up here.
Knowledgeable about what kind of mattress fit MY needs along with no pressure from the salesman. He even suggested I try a mattress that was slightly lower than my price range knowing it sounded like what I was looking for...he was RIGHT! Bought it on the spot. Delivery soon after with kind and fun delivery team.
Like the bed and mattess I bought but they didn’t deliver the day they called and said they would. I am now bedless until they deliver because they forgot my bed at the wearhouse. Wonderful for a working person! If it was me who answered the phone I would’ve demanded that they went back to the wearhouse to get it and deliver. Because now it’s at my I convince. Never again! Thanks!
Yesterday I was out shopping for mattresses. I first did my research online then hit up some of the brick and mortar stores on Commercial Drive: Joe Tahans, Raymour and Flanigan and Metro Mattress. What a jerk did we come across in the Metro Mattress location next to olive garden. (I realize this is the yorkville location, but I dislike the store and prices enough Ill cross-post my review here)I enter the store and ask him about a few specific mattresses Im interested in. He gave me a very forced speel about the history of the company and how its local, when im trying to make it really obvious to him he needs to sell me on the mattress and the price... not the damn company.We did the usual try out various mattress styles and the salesmen was OK at first, but not very good at his job, not very smooth and kinda pushy. I notice the price of the King-Sized Simmons BeautyRest listed at 2400$, literally 1000 dollars more then the same mattress down the road (under a different store-specific model name). I let him continue on with his various pitches, when I go to leave things took a turn for the worst.He basically refuses to let me leave, saying things like So which one are you gonna choose? and This is a one stop shop I dont understand why you need to go elsewhere. He says these in a really insulting tone making me feel really unconformable. He then proceeded to insult the rest of the competitor stores on commercial drive saying Joe Joe Tahans sells Chinese Style whatever that means (they have the same Sterns and Foster as anyone else). Raymour doesnt really sell mattresses because they are a furniture store. Sorry bro, their inventory is at least as large as metro mattress.I personally worked with Joe at Raymour and Flanigan, but I would recommend ANYONE on commercial drive over the crappy prices and salesman at Metro Mattress. Please do not give them your business because they do not deserve it.
Total reviews rating 4.8
178 Reviews for Metro Mattress Utica Clearance Center 2023:
Had a great experience with on-site manager Pablo. Pablo was extremely personable and informative - he went above and beyond to make sure we were comfortable and well informed of all our options. I really appreciated his attention to details of the makes of the mattresses and thorough explanations. Metro Mattress also has some wonderful policies to ensure you’re happy with your purchase even after you’ve made it. I am happy to note also that all staff on site made this an LGBTQ friendly place to be and shop. We got more than we expected to and we couldn’t have been any happier with this experience!
My fiance and I went to Metro Mattress Utica clearance center for a new mattress and we worked with Josh he was informative and explained benefits of each mattress custom to our needs. He was excellent to work with and we purchased 2 mattresses that day. Overall excellent experience and great employee!
Great service. Wish I got my sales guy name, he was super dope! I don’t know a thing about mattresses, but he must’ve had a masters in it. Pretty hype about my new bed coming and would definitely recommend to my homies.
Meghan was super helpful and helped us pick the perfect mattress for our budget. She wasnt pushy at all and it was the least stressful mattress purchase of my life! 10/10 highly recommend.
Meghan was amazing, was very helpful and definitely knowledgeable. She was upfront and honest about the mattresses and their features. She allowed us to take our time and decide which mattress worked best for us.
Pablo was our salesman. He was very knowledgeable and took his time educating us on the differences in mattresses. He was not pushy at all it was a very good experience. Next time I need a mattress I will shop there again.
“I would go back there again and again” - Johnny at Metro Mattress was attentive, helpful, and caring. He wasn’t pushy and listened to our needs. If you’re looking for a new mattress this is the place and Johnny is your guy!
Pablo was excellent to deal with. He took the time to discuss different options that would fit me best. Currently posting this from my new mattress, back pain free.
Honestly, worst company you can ever deal with. Save your money and go else where.Purchased a mattress, they delivered it ripped.They refuse to return or replace it.. then proceeded to say it was ripped prior to purchase (which it was not when we looked at it in store) been waiting almost 2 weeks for a call back from higher HQ.We did not receive what we ordered (got factory select C instead of the A that is clearly on the invoice).Finally received a call back to attempt to fix the issue, to then find out we were completely lied to about the entire product.Save your energy, money, and time! So many better options out there.
Pablo was very helpful and professional! He took his time to help us find the right mattress and never made us feel rushed or pressured. Would definitely recommend this location to anyone looking for a bed!