Mexicana Car & Limo Services in Jackson Heights
Site: http://www.mexicanacarlimo.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Very disappointed. After they called me and telling me that my ride was cancelled because there was no car available, they sent a car while I was already in a uber and with an attitude telling me me that they never did that and hang up on me. What a shame. FYI I have no time to play with any car service. I know better than that. Stupid ppl.
Ive used Mexicana for 3 short weekly round trips and 2 long trips per month for the past few years now this driver decides to demand more for 1 of 5ge rides and office backed him up. Horrible customer service and the way the driver spoke to my mother was insane. THERE IS A REASON FOR THERE LOW RATING. STAY CLEAR!
I have called this company many times over the years and just recently they have a real problem giving you an accurate price. One person quoted me one price, the next day when I need them they another person gives me a price over $15 more! Very unprofessional and not too smart given the stiff competition out there. Very disappointing. Poor management
I received good service in past. 10 minutes ago I wanted to make a reservation, have called on 05/14/2018 at 11.05 PM, they guy who received call was rude & unprofessional. He was speaking to me like he was yelling. I decided not to take his service. I will never take service from maxicana. Maxicana car should replace that rude guy immediately.
Every time I use the Yellow Taxi and give my destination, I get an under handed remark because my destination is a not long. If the driver is not happy with that then dont stand in line at the airport, or find another job. I am a customer whether I am going a short or a long distance, the driver has to be courteous and respectful.
I had used Mexicana Car Service several times. I find their Limo Drivers to be professional, on time, which is very important when you have a flight to catch.Their Cars are spacious, clean and comfortable with lots of legg room.My Driver was clean shave and well dress, help me with my luggage and opened the door for me to exit the cab. Their price a very reasonable by New York standards. He got me to my destination (JFK airport) without a hitch.Will certainly used this company again. Highly recommended.
Terrible service!!! I called and they said 7 minutes and when they didnt come I called again and they said 2 more minutes and when that turned into 5 minutes I tried calling again but they kept ignoring all my calls then they finally called and they said 2 minutes and it was almost five minutes till it came.
06/24/2022Hoy a las 3 pm solicité servicio de taxi, me dijeron 15 min, y esperé 1 hora por el taxi, y les llamé varias veces a saber que pasaba y todo el tiempo me dijeron mentiras q ya iba a llegar el taxista, y cuando el señor llega me dice q hacia 15 min le habían avisado de mi llamada ,No vuelvo a utilizar el servicio, esto ya me ha pasado 3 ocasiones !
I always use this base, once BY ACCIDENT I got into the wrong car and the taxi driver AND the base call me very rude. They call me to say that they will never send me a taxi again. They lost a client today, what a shame. In the past, Ive never had a single bad trip, always amazing drivers and now they want to be all rude and disrespectful over an accident.
Apart from making me wait 1 hour, they got me the wrong address and I lost an important appointment for my children, they are the worst, they see you in a hurry and they go with all the time in the world, disgust for human beings !! They should refund the money and most of the people who serve do not know about customer service !!!
On Sunday night I accidentally requested a service from this company when I got out of the taxi I forgot my phone in the back seat. The driver left me right in front of my house, a few minutes passed as I entered my house and called my number with my wifes phone, the driver did not answer, on the contrary, I turned it off, unfortunately my phone did not have any security code.They are supposed to be classified as a serious and trustworthy company.
It has always been a great service and without any complaints but ... in the case of the night service, if you send someone to your house and the payment is in advance, they should take them to the indicated address and not leave them in the same place, for something they are paid in advance
I asked for this company and they are thieves, it seems that they like telephones because a girl left her cell phone and called quickly and asked me.They said that he was not there, on the contrary, the driver stayed with him, because I turn it off quickly, this service does not work, it is better that they do not call, it can happen to them as well as me
Worst car service, always tells you 7-10 minutes and makes you waiting 20-30 minutes. It happened to me and my boyfriend too. The worst taxi service, they say 7-10 minutes and then they make you wait 20-30 minutes more. It also happened to my boyfriend several times. I do not recommend this service.
There are two Mexican taxi I call this by mistake, this company is a thief and they are expensive and not recommendeddriver ! he runs like crazy to the windows that he does not care about the passenger 😡 and he listens to his music at full volume, no matter how uncomfortable the passenger is, the worst thing 😡😡😡
I would never use this service again, I would call to be brought from JFK airport to Manhattan, and when I arrived I expected to pay what I always pay 65 dollars with any other car service and when we arrived, the driver said it is 85 dollars, I was left with my mouth open, because I use a taxi constantly and I have never paid that price, I let him know and he said he would call the base, I call according to me and according to him they confirmed him and that he was not going to charge me for the toll because It would be more, I paid him, and surely the only time I was robbed like this, a week ago I returned to the airport but this time I called a taxi from a base in Manhattan and they charged me the usual $ 65 and it does not matter if I go to the airport or call from the airport they will pick me up and it is always the same price, IF YOU WANT A COSEJO NEVER USE THIS SERVICE
Pity service, I just asked for a car and the dispatcher tells me that in 8 min the taxi arrives, after 20 min. What happened, I call the base and this man who shows that he lacks customer service puts me on hold for 5 min to tell me that the car would arrive in 10 more minutes, when I told him that because he didnt tell me that since the beginning of my called, your answer was ... yes never again with this crap of car service.
I had never had problems with this company, but today I waited for almost an hour for my taxi, they called me saying that it would arrive in 5 minutes, but by then there were already more than 40, I think that no matter how busy they are, almost an hour is unacceptable .
When I called the office they told me $ 10 to take me home and when the taxi driver took me home and we arrived at my destination he charged me another price and when I tried to call the office they hung up on me right there they are not serious its a very bad service
Total reviews rating 3.7
99 Reviews for Mexicana Car & Limo Services 2023:
Review №1
2022-08-18Mexicana is always my go-to for a car service. They are quick & professional! The prices are always fair! Highly recommendThe only problem is sometimes their phones do no work properly. And, you cant get through.
Review №2
2022-03-01I know everyone has a different experience, though my wasnt very pleasant. I waited for over an hour when I was told it was gonna be 15 minutes. I kept calling and the dispatcher said many times my car was a couple of blocks away. They need to improve theyre satellite/location system. Id rather use uber instead of trying again to support local businesses.
Review №3
2022-03-08Bad service, you call and then the driver says you canceled the ride and next time you call they dont want to send the car cuz they said you canceled last time. The driver s are rats and have good manner s. Mostly ecuadorians
Review №4
2022-05-23Bad service They do not speak English well, and when they do not understand you, they turn off the phone in your face and do not answer again. The drivers of the vehicle always talk on the phone and make a mistake in the address for not focusing and paying attention.
Review №5
2022-03-12I called and they just picked up then slammed the phone down. They should be reported to the Better Business Bureau . During these difficult economic times they arent the only company, they are a dime a dozen
Review №6
2021-12-05This company charges one price when booking the car service request and 2 mins before pickup, they raise the price or deny service. The driver does not drive safety speeding on the highway. DO NOT use this service. Take public transportation or Uber instead.
Review №7
2022-03-09This is the fourth time I come here. There is good atmosphere. excelent service. very good food. I recommend this place
Review №8
2022-08-02THEY DO THERE BEST TO ACCOMMODATE AND REPS ARE PATIEINT AND HELPFUL.
Review №9
2022-01-04I make a call and they tell me what address when I’m about to tell the guy again he hangs up on me frustrated I didn’t even take 2 mins smh!!!? Poor customer service
Review №10
2021-08-24Today, Sunday the 15th ,at 4.28 PM. Ve ordered a car asking to send me somebody who would take card. I suggested a few people I am used to ride with. The gug said I will have a car in 15 minutes. After 23minutes, sharply , Ive called and the same guy told me : YOU KNOW, AS I HAVE TOLD YOU, WE DO NOT HAVE NOBODY TODAY TAKING CARD..As I told you ??? YOU DID NOT TELL ME ANYTHING. This person needs more training and a better education !!!