Michaels in Newburgh
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Newburgh, Orange County, New York, US
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Site: https://locations.michaels.com/n...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
Michaels in other cities:
I get all of my crafting needs at Michaels. No matter what Im making, I know they will have the necessary supplies.I find a lot of items, that are very helpful, while I get my house organized. They are even a great place to get your gift shopping done, no matter the occasion.
I stopped by yesterday trying to find a 16X20 frame but they didn’t have any sales except for the 20% off which would have been ok if my sister didn’t buy one for 10.99 at BJs instead of $32.99. When I went to pay it rang up at $34.99 and when I told the cashier that there was a discrepancy she seemed like she wanted to be at home instead of there and said “I don’t know what to tell you “ I told her “ I don’t want you tell me anything I want you to do your job and resolve the issue” she then tried to get me to go look for a manager myself. I decided to cancel the purchase and on my way out I found more frames without prices, so I asked an older short lady with short hair and it was like pulling teeth to get the price.. lol.
Kristin is an amazing associate, I came in trying to repeat a project I had already done. The store was out of the material I had used last time and they didn’t have any more, but I explained what I was trying to do and she tried to problem solve how I could do it with another material or way. She even went as far as to inquire with an associate in framing to see if they had something similar. After coming to the conclusion on what I could use we both said thanks and went our separate ways. When I went to grab the new material she was there trying to find and see if there was more hidden somewhere or making sure the other item would work. Best associate at the store, incredibly nice and hard worker.
This is my favorite Michaels in the area. Its seems to be the biggest location and they always have plenty stock of each item. They also seem to carry more items then stores nearby. The staff are always friendly and helpful. The checkout process is always quick and I rarely have to wait.
Never Needed to Go to Michaels.Decided on a Business Experiment.Was There 2 Days. Yesterday and Today.And the Service there Was UNBELIEVABLE.I Shattered my Femural Shaft and the Help Is Much Appreciated.I Plan to Check Michaels More Often because of the 2 Young women the first day and today I was getting Advice from someone who used the machine I bought. Thats better than any review.HIGHLY RECOMMEND
Michaels always has an amazing assortment of fun items I dont even know that I wanted, until I see them. I usually end up with an overfull cart and an eagerness to begin projects. My only concern is that I never am able to find employees to ask where items are. Customers try to help each other. Oh, also many items dont have prices so I just end up putting them down.
Curbside service will never do again. Made to wait for over 30 minutes while cashier displayed a lack of customer service. One cashier made to work while another walked around with her head in the clouds. Will never shop at the Newburgh location again. Manager nowhere to be found. Rather pay delivery than being treated as invisible. Good help is hard to find. Manager needs to be replaced.
I enjoy shopping here as it is usually well stocked and clean. My only complaint is that they will advertise amazing sales on outgoing holiday items (ex: Halloween) and then not have any of them on the shelves during the sale period. I went the week BEFORE Halloween in response to a sale promotion for Halloween items and they had already replaced everything with Christmas stuff. A little annoying.
The store had a really good deal on some frames I needed but the prices here are generally expensive. Good for when you need high quality art supplies on short notice, but otherwise I would opt for online options. To their credit, their quality is generally higher than what is available online.
Its my go to store. The closest arts and craft store. I must say they are stocked with supplies. Wish they had a bigger selection on their crafting machines. Also the staff should be a little more knowledgeable. Glue dots? One should know what that is and where they are located.
Wont ever waste time shopping here again. Figure a place that sells frames would have an 8.5x12 but nope. They have 8.5x11 and 8.5x13 and even 8.5x10 but nope 8.5x12 does not exist here unless you spend $50+ to have a custom frame made.... Though I did pick up a cute dragon plush... Cant go wrong with dragon merch.
Michaels is a great craft store I go there all the time cuz me and my family are very creative they always have exactly what Im looking for and I love the coupons that they have the people who work there so kind and hesitate to help you out. Anyone looking to do a creative project in the future I recommend Michaels.
Love going to this store, they have anything you would want that has to do with crafts and if its not in the store you can order it online with fast shipping! Also my fave part is that unlike in most situations where after a holiday or season, items go on sale, they have the current holiday or seasonal items on sale. Like right now easter is coming up and its spring so all easter and spring related decór/items are on sale which is convenient!
I love this store chain. This visit was odd due to the rudeness of the employee I dealt with.She was rude and had one heck of an attitude because I said that signing for this would be saying I received my order. However my order wasnt completely so I refused to sign for it. My signature constitutes receipt of my order. Seeing how I did NOT receive my order I wasnt signing. She neither understood that nor was polite.This was my first experience with rudeness on this level ever at this chain. I frequent the Poughkeepsie and Middletown, NY locations more than this one in Newburgh,NY. However I am going to return to this location, in the hopes it was a isolated event.I LOVEEEEE this store!!!
Went there to get something framed. I stood behind the counter while the person working in the the back looked up at me, looked away, and eventually went out of site. I was not even acknowledged, or even told be with you in a minute. After a time, I left and took my business elsewhere.
Their curbside pickup option is abysmal. I placed my order almost 24 hours ago and its still not ready. When I called to inquire about the order status I was told I could always come in and shop for it, which really defeats the purpose. Almost every store has a curbside option now and no one else seems to have these issues.
I have to be honest. I normally go to the one in Middletown and will do that from now on. Going there today, it looked as if the place was going out of business. There was scarcely anything on the shelves or in the correct place. Price tags werent on the things I needed, and definitely not as much available as Middletown.
Rather expensive for even the smallest of items. Its not worth shopping here. The costs outweigh any of the positives. Like it was clean and well stocked but there is no excuse for the very very very very high prices that came along with it. I rather just order stuff online or just go to walmart or something. Even at walmart the paint is cheaper for the same exact item
Worst experience ever at the Newburgh location. I went in bought what I needed, PAID for it. Any mother with a two year old would know what it’s like for your child to grab everything and end up buying it because they won’t let go. My daughter got a ball and would not let it go, even the cashier saw that she wanted it so she scanned it and gave it back to me with no bag. So that transaction was done and I thought I was able to pick up my online order up at the register so i asked, and the lovely cashier Terre, directed me over to the frame section where I could pick up my order. I went there and the amazing guy gave me my order so I was out about my business quickly. However, when I walk out, one of the sales associates/cashier walked behind me and yelled “THATS WHAT YOUR GOING TO TEACH YOUR KID, TO STEAL” I was furious at that moment and figured she was talking to me so I went back inside and went off on her I was pissed. That ignorant lady “assumed” I stole the ball which in fact i paid for. Super disappointed with Michaels today. So Michaels if your reading this, please advise your employees to not speak without knowing. PLEASE AND THANK YOU.
Im giving this store one star because there is no lower option I cannot tell you how disappointed I am in my latest experience.I shop here all the time with my daughter who likes to make beaded necklaces.So when I needed candle wax it was the first place I thought of.I called in advance and spoke to a sales representative who is shirred me they had the candle wax I needed at a price I could live with.I actually passed by another Michaels on my way to this store since I knew they had what I wanted.When I arrived they had none!Several employees tried to help me locate the proper material I needed this as a gift it was very important that I have it that day even though I could have bought it online for about 40% less $.After about a half hour of looking the gentleman that was helping me Mark went to another room to see if they had it in the back.About 20 minutes later he returned with a slip for $10 off and told me that he called the Brookfield store and that they had three of them and they were setting one aside for me.Even though I wanted more than one I appreciated his help.When I arrived in Brookfield over an hour away they did not have any either and to make it worse they had not had any and had not set any aside.The young lady that was helping me in Brookfield was trying to make it right and offered me a gift card to ease the pain.When she had difficulty setting up the gift card she called the store manager and he told her not to give me one that it was not their fault that it was the Newburgh store had not called. Not sure how he could possibly know that?So she called the Newburgh store the night time manager told us that Mark was a manager in training and he must have made a mistake that he was no longer there at that time and that she would have the store manager Mike Smith called me the next day when he got in so he could make it right!Mr. Smith never calledThanks to Michaels I went from hero to zero in no time at all actually it took hours that I will never get back but when I called and they said they had the material I pass the word along that I would get it everyone else stopped lookingThank you Mike Smith and Michaels Newburgh for absolutely nothing you guys are the worst!
Did me a huge favor when I placed and order for Christmas for a friend. Wasnt going to get the item on time and had to last minute cancel to get the poster back for my friend.They were understanding and easy to deal with when it was crunch time for sure.I dont remember everyones name who helped but everyone there as extremely helpful and understanding of my situationThanks everyone :)
Michaels is the bomb. The service is excellent in the Newburgh store; manager, Michael, and associate manager, Alex are fabulous. Then you have Terryville who teaches floral design classes, and Beth on knitting and crochet. What fun they are. Even the painting teacher I a sweet lady...we met when she stopped in with a framing job she had done for Terry, and WHAT A GORGEOUS JOB SHE DID! I think her name is becky. They seem to have a great team in there now. And fun teachers.
Despite Antonio Costas scathing review, I felt the need to buy craft supplies. Mr. Costa was extremely dissatisfied with the products, yet spent everything in his pockets on uneeded stuff. I on the other hand had a plan of action, to purchase arts and craft supplies, which did occur. I on the other hand used my debit card for my purchase.
Total reviews rating 4.3
199 Reviews for Michaels 2023:
Review №1
2022-07-05I love Michaels another store you can spend the day in. Friendly and helpful Staff. I was shopping for Art supplies for an online free course on Stained Glass done with Stained Glass paints I am doing on 7/6/22 @4pm EST. Go on Michaels.com. it should have the place for online free classes to click on.I am unable to give you anymore info on Michaels bc I am getting over Shingles and am in a lot of pain right now. Please forgive me.
Review №2
2022-06-13Clean. Great deals. Friendly staff. Could use a couple more workers: I needed help finding something but the only person in the entire store, that I could find, was working the register and had a customer.
Review №3
2022-04-09I dont come here much But ever Since Ive been doing a Serious make over on my sons UTV 4x4 Mule Alyssa at Michaels on Rt.300 Newburgh Hooked me up with this Amazing Spray paint From Germany and its making project Beautiful Thanks again Alyssa Youre #1
Review №4
2022-05-23Placed an order on 05/15 says they have five of this item in stock, on 05/16 says my item is ready for pickup. Upon arrival they didnt have my order ready,also was handed the wrong item. Was told either a refund or another item due to out of stock.Will not be returning here.
Review №5
2022-01-02This Michael’s store has a mask mandate and I said I would happily wear a mask if they have one and the respond was “you have to leave because we don’t, you can place your order from the car if you like”.If they want my business and has a mask mandate, please provide with the necessary safety requirements.
Review №6
2022-06-23So helpful thank you Alyssa you made my day when I needed help to complete my project
Review №7
2020-11-14A great place for anyone who loves crafting. Amazing selection of DIY for kids and adults. Bought lots of Christmas crafts for the kiddies to make for gift giving.
Review №8
2022-03-09Well organized, friendly staff, easy parking. Shop with ease and never a long wait to check out.
Review №9
2021-04-17Its a really convenient craft store that always has what I am looking for in stock. It has some great starter supplies and even sections off the different stages of difficulty in the isles for tools, materials, guides abd projects. Framing is also excellent but does take quite some time so be a few weeks early if you have a deadline.
Review №10
2022-06-13They have great sales going on today, staff is friendly now you dont have to wait on line to pick up your online order. Your orders are on the shelf with your name and receipt. Love this idea