Michaels in Stony Brook
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Stony Brook, Suffolk County, New York, US
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Site: https://locations.michaels.com/n...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
Michaels in other cities:
Always has what I need for school projects when your a member of there rewards they give small discounts when you dont but alot of things from them like only 1 or 2 small things they might look at you like if you can afford any of the things they have.Really safe employees always making sure nobodys stealing sometimes they follow you around the story if your not dressed up but they soon leave you when they find out your not stealing and just trying to buy.
Staff was great & helpful. A lot of shoppers yet they did a great job checking people out. Appreciated the help, friendliness & speedy checking out!!!!! :)Just wish people would actually follow the social distancing spots they have marked. Not the stores issue!!! Thats a rude people issue. :(
First off I want to start off by saying that the customer service in this store is beyond amazing. Not only did they find what I needed but also were able to communicate with me about it which not many places do. It was very refreshing to see that. Highly recommend this location to anyone.Thank you!
They always have everything Im looking for whenever I have a last minute craft need. Store looked haphazardly organized and/or slightly dishevelled, but then again thats been the mood of 2020, so its forgivable. They didnt have exactly to a T what I was searching for but they had very suitable replacement and then also the other thing I definitely was looking for so I left spending money on things I wanted so win-win.
I remember when this store was the go to place for paints. It was like a paint ghost town again today like it has been for awhile. I guess supply is down due to COVID-19. Took a drive to Hobby Lobby and they didnt have the same supply issues. Not sure what to think. Hobby on!
Ive been visiting Michaels for quite some time with my Wife and Daughter. If you dont mind the stores not being well kept, organized and updated, they have a little something for everyone. Whether you like making crafts, painting, drawing, building models, baking cakes, color by number or just looking around and hoping to be inspired to build something with what you see, its worth the trip. They even have classes you can attend.There are coupons available online and in store. I highly recommend using them. You may have to sign up or something to get them in emails. My Wife uses them regularly. Check them out and go make something beautiful.
Plenty of crafting supplies. Good holiday craft item selection. Friendly staff working the store. Wide selection of paints, brushes, chalk, pencils, glitter, specialty arts and crafts paper, and more. Also hads various wooden crafts and wood stock for wood projects. Shelving and storage solutions for lots of crafting supplies. They also have Cricut machines as well as Cricut vinyl rolls, Cricut iron on transfers, Cricut tools, Cricut irons for doing iron on transfers.
Ive been coming to this Michaels for years. It is pretty consistent in its cleanliness. Over the past two years or so, it has become more organized, with better displays and overall layout. The quantity and selections is amazing! The staff is usually helpful but theyre friendliness varies (some seem overworked, shy, or just annoyed). From my most recent visit, the staff member V was so patient, helpful, and friendly (even though she seemed a little shy at first).
I prefer other craft stores due to the price differences but they do have certain things here you wont find elsewhere. Definately has high quality crafts and materials and decently quick service, but certainly not the most customer friendly place during the closing hours.
As a former employee of Michael’s store, I sympathize with the employees. But there’s no one on the floor so I usually have to end up going back to the photo framing section in speaking with someone on there if I need to know the location of something. Also, just a hot tip: if you’re looking to get the real price just ask for the coupon at the register. It’s usually 30%
I had a custom frame made for a painting. It costs an arm & a leg. Then it was not finished on time, then it was done wrong, then it took over another month to correct it, then I didnt get the mounting hardware back, then they gave me the wrong hardware. Had to call them over and over to get an update. Made 6 trips to the store to get 1 framed picture. I still have to install the hardware to the frame because I dont want to go back again.
Very busy this time of year but the employees and management are courteous and helpful. Unfortunately due to the good sales on some of the stuff thus store and surrounding BBBs were out of stock and werent exactly sure of the time of restocking.Oh well! But it wont stop me from going back!
Has pretty much everything i need. As an artist Im coming here literally every week and it it my lifeline. This place has art supplies, craft supplies, cooking and baking supplies and so much more along with kid workshops that i participated in when i was younger. They were so much fun back then.
Good selection, but Ive had this issue with on sale items not actually being on sale. For example, there was a big yellow sign on a bin of washi tape that said clearance washi tape $5 but that sale didnt apply to any of the tape in the bin (those costed $21), it applied to the products on a shelf on the other side of the store. Whenever I bring this up, the staff are super helpful and I appreciate that a lot, but this feels like bad practice, because I can imagine most people wont realize until after theyve paid. :/
The store itself is awesome. However I am very confused why they have a high curb where a handicap individual should have access to the parking lot. There is literally no access for somebody in a wheelchair they have to go around the entire parking lot. If anybody has been there they know what I mean. The sidewalk to and from the store is accessible however going towards the parking lot there’s just a curb and nowhere to go other than around. Can somebody do something about this place.
Getting a Real Madrid autographed jersey framed. Lady assisting my 13 year old son was very nice and explained her thoughts so he understood. Then showed him a rendition of how it would looked framed. Couldnt be happier with the service. Cannot wait to see the finished product.
Michaels always has all the arts and crafts supplies for the basic projects I undertake. I always end up leaving the store with much more than what I went in for. Walking to the paint aisle, I decide that I have the time to take up knitting or how fun scrapbooking would be. The store will give you lots of ideas for projects that you seemingly have time for. The only downside is that most of their stuff is overpriced. Make sure you bring coupons! There are always a few on their website. I easily access and download these on my phone while waiting in line for the cashier.
This place has that line where you have to go through a maze of products to get to a register. I find that to be a desperate attempt to sell you one last product. I dislike this very much. But if you are into crafting them this store is probably for you. Im an ordained minister so when I have a wedding I come here to purchase items for the weddings I officiate.
Store is just like every other Michaels Ive been too. My only complaint is the oddly arranged floor plan. Its like youre in a maze looking for items due to how odd the center floor plan is. Both sides of the center floor are like half aisles along with a wall separating each side. It can get a bit weird once youre walking, so youll just have to see for yourself if you visit this location. I dont know if all Michaels are like this (I dont recall having issues finding items with previous Michaels Ive been) but it is still a bit jarring to me how such a store can feel so disorganized. Staff is alright as they all seem to be doing their own thing, but they are there if you need them. Dont expect them to walk up to you asking if you need help with anything.
HUGE store in StonyBrook by SmithHaven Mall. Walked in to look for magnets. Simple, right? Well apparently not. NO STAFF to be found except two cashiers and one employee by the picture framing section. While I was there THREE customers asked ME if I worked there! I TRIED to help myself and eventually had to CALL the store on my cellphone to ask where to find the magnets! I was told Aisle 53. Problem solved, right? Apparently NOT! Aisle 53 was there alright, filled with T-SHIRT stuff. Hmmm! Called the store again seeing as STILL no employees to help. Asked for the Manager and waited. And waited. And WAITED!!! Called and spoke to Samantha who eventually walked over to meet me by Aisle 53. Found magnets in different aisle! Went to pay up front and saw the long line with now FOUR cashiers! Oh and one of the cashiers was apparently the STORE MANAGER Cara. Nice staffing situation! She was extremely UNSYMPATHETIC to the knowledge that I had to actually ring the store to get help. Wasted MY time! Nice going MICHAELS! BIG ZERO STARS if I could give it to you!
Total reviews rating 4.4
199 Reviews for Michaels 2023:
Review №1
2022-02-27This store is amazing, the staff members are very friendly and go beyond their responsibilities to help customers! Two associates, my cashier and a floor associate helped me make a bouquet of decor flowers for my girlfriend on the spot on February 20th of this year. Thank you very much! 👏🏼🙏🏼
Review №2
2022-04-12Great selection. Great sales. Customer service was great at the desk. Only downside is the accessibility. Half the ramps are really precarious in a wheelchair. Otherwise, absolutely fantastic!
Review №3
2022-05-13Love the selection!! My first time going to micheals, and I love how you get to test out pens/markers. The staff was also nice and friendly!
Review №4
2022-07-02They didnt have what I was looking for. The mechanisms for a tide clock. They did have it for a regular clock replacement. Also looked for small solar lights for inside my windows. None found.Also couldnt find cute decorative wall nightlights.
Review №5
2022-04-10Ive started crocheting amigurmi. I purchased crochet hooks, tapestry threads and needles, and some yarns. Everything Ive purchased is alright, I just wish they carried more yarn colors in the store.
Review №6
2021-12-04This is the best store ever especially if youre a crafter, or an entrepreneur getting things for your small bakery or making jewelry and selling. If youre creative and passionate like myself then come here. I know this was one trip amongst so many more to come.
Review №7
2022-04-03They send endless emails with offers for discounts on many items and $5 off coupons but every time I go in all the discounts and coupons dont apply to the items Im buying. Very frustrating and is making me explore other options for art supplies.
Review №8
2020-12-19I got 2 pieces of art I did framed and matted. They did a great job. Very helpful. They will make a great Christmas gift 🎁
Review №9
2022-03-21This was actually my first time placing an online order and going to pick it up in store. That being said, the woman at the cash register was BEYOND rude and completely unhelpful to me. I wasnt sure how it worked or where I go to pick the order up, if I hsdnto wait in line with the other shoppers or not. Jist asking I got a nasty attitude from her! I had no problem waiting in line, I was planning on shopping and making an instore purchase anyway as well. So I gathet what I wanted additional to my order and waited. She calls me down and then was again rude! Interupted what I was saying, condescended me for no reason over explaining I had to wait for someone else to open thr thing behind her thrn cut that off and rudely told me to go over there as she throws her hands to point at the rack and search for my order...which wasnt there it was unclear to anyone why... turns out it was behind her locked up and she did have a key... she opens it grans my stuff and rudely says Look at that IT WAS HERE and slams it down on the counter and tells me Thank You!?!... very uncomfortable shopping experience. That woman is awful!
Review №10
2022-02-04The layout is kind of all over the place, and there is a LOT of leftover Christmas stuff, even this late into the year. They were out of stock on a bunch of things I needed, but I still found almost everything, and all the stuff I bought is holding up well.