Micro Center in Flushing
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Flushing, Queens County, New York, US
Health and safety
Other Computer store Nearby:
4.8 ·(77)from this place 1 mi
Usually not a big reviewer but felt that I had to praise Ethan and his work. I had called multipl...
4.9 ·(45)from this place 1 mi
Really nice place with great service and pleasant prices. Ethan helped us to choose a good phone,...
4.9 ·(199)from this place 2 mi
Frank the store manager is by far one of the best guys this company has to offer. He is knowledge...
4.4 ·(14)from this place 2 mi
No fuss, no muss, no attempt to up-sell or any other bullsh*t . I walked in with a dead desktop ...
4.9 ·(121)from this place 2 mi
Got my Samsung Galaxy s20 Ultra screen repaired here and it works like new! I put a deposit down ...
4.9 ·(144)from this place 2 mi
I was looking for a place to fix my PS4 because it was turning off on its own and I found this st...
5 ·(1)from this place 2 mi
Good Price and fantastic service
4.7 ·(199)from this place 2 mi
The service I received was EXCELLENT. everything done was very well explained.If I ever need thei...
4.8 ·(145)from this place 2 mi
I was I was told I could go to Best buy to geek squad and get my PS4 upgraded with a SSD drive. W...
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Had a pc built build came out good but they forgot a part and 2nd the hard drive wasnt detectable in the system wich made me nervous and i watched a video and fixed it thankfully but the pc should come plug and play not all this hassle for a 250 dollar charge plus taxes but the build itself was fine.
Microcenter has computer parts, laptops, prebuilts, gaming chairs, keyboards, VR headsets, headphones, speakers, monitors, gaming and regular mice. Even if your not into gaming, theres still many things here that you might be looking for. Customer service was great as well.
Had a minor problem with the cord and used a local Micro Center, very organized nice people, give you a lot of need advice on electronics. Large collections of computers photos and other equipment available in the store. Large parking lot and ckean facility.They also send you free coupons for free storage that you can transfer or use for yourself. Stuff is not pushy to sell you they just want to see if you need anything when you come in. They also will show you how to use certain item if you need help. I would certainly recommend it to anyone who is looking for a good comouter store. Try their site as well for availability for particular items that you are looking to purchase in the store before you take a long drive. Ask about warranty services.
My son purchased gaming computer components from a online retailer. He based his purchase on the website recommendations. After the components arrived, they were not compatible with each other. My family and I then decided to visit Micro Center in Flushing, NY. Sale Associate Raymond from Micro Center in flushing helped my son buy the necessary pieces to build his dream gaming computer without breaking the pocket. He also helped my son with all the build questions. Very knowledgeable individual. Thank you so much for your assistance. I recommend to everyone.
Great place to find deals on all electronics. Associates are knowledgeable and helpful though they do try to push the protection plans on almost everything they sell, most department stores do that anyway so its nothing new. On the flip side of that, I highly recommend purchasing insurance for expensive electronics that can accidentally fall and break or get water damage. Theyll price match competitor prices so always double check online for a better price prior to purchasing, show a sales associate and they will verify and honor the match if applicable. I always check for Open Box deals through the website prior to entering the store and have always found absolute great deals on tons of computer parts/hardware. If there is any issue with a product that you may have, return in 30 days, no problem!!!However price is a drop high
Great experience, came on sunday early. Tons of customer service reps. Very helpful and fast service. My friend found what he was looking for fast. I went looking around the store and I like the set up. My friend said the price was good bff or the hardrive he was looking for.
This place has everything you can possibly need to repair or build a computer, I mean the store is huge with tons of items. You can also buy fully built new computers (I dont want to give the impression that it is a Radio Shack type store, it is not). Their prices are very good, I usually check online sites anainst this stores prices, they are that good. There is ample parking, and there are a lot of staff to help if you need it. Checkout is fast sometimes, and very slow sometimes, but I noticed that the slowness is not because of the lack of cashiers, but because of customers situations. I would strongly recommend shopping at this store.
Its the only store I know of where you can find computer stuff that isnt the most basic Best Buy item. But I come in here all the time for the same hard drives, which are locked up. And I have to wait for someone to be available. And you know how these tech people are, they just go on and on about gigaberts and whichnot. Just let me get the drive, please, and get out of here. Still, Im only taking off one star for that, theyre doing a lot of things right.
Great store. Although when I live an hour away and have a question I would like to be able to call the store and ask a question before I come.. there is no customer service phone number on Google. In the past there was a number and when I called im on hold for ever and no ever picks up the phone..
I cant get this store on the phone! Whats with consolidating a national network of customer service outlets into one phone number? Youre selling the personality of your associates, but you dont allow your customers to access that asset. Logic conflict: No more apologies Mr. Mershad. Do the right thing.
Fast service, as long as you arent calling them. Massive amount of choice, just gotta show up and hope its there. Long lines for new products, great low prices.Everyone was complying with the CDC guidelines during this pandemic and I felt safe. Glad to be able to shop in person in a safe environment during these new and unprecedented times...where everyone is a health expert.
Very friendly helpful staff, great store. Good product selection. We looked around for an all in one PC and were able to compare the apple to other windows based brands. After deciding to get the iMac we were pleased to find out they had it in stock, as Apple stores are currently 4 weeks out of stock.
This place is really big and is one place for all electronics. It has got all recent launched electronics items. They sell cheap electronics to high end electronics like water cooler PC , high end gaming PC, graphics card. They also allow you to build and customize your PC. I would recommend every techie to must visit this place.
Although I did receive ample help once arriving at the store. It was incredibly frustrating to have to travel back to the store a few days later, after almost spending 3k, to get a Thuderbolt adapter so my rig could have internet. I would have thought that the service rep would have made me aware of this when we were going over the specs and abilities of the rig.
Ridiculously good service at all times from start to finish. They’re the only place i’ll go for any tech purchases and the staff is all incredibly friendly helpful and knowledgeable. If any individual doesn’t know the answer to your question, they know which coworker does and they’re all so willing to help i love it, 15/10
Great place to hang with the boys. Staff was very welcoming, shout out Janine. Here is me testing out one of their computers to see if it runs my favorite website smoothly. Will be back to purchase. 9/10 would recommend, the remaining 1 would be fixed if they had a vending machine on site. Tons of fun.
Got a product that was open box. Came home and it didn’t even work. Seems like they don’t even check returned products before re-selling? On top of that customer service refused to send me a return label and I had to make another trip to go return it. Never had this issue with Best Buy.
Best place for electronics hands down. Bestbuy and other big box stores cant compete with Microcenter prices for whatever reason plus they do get regular supplies for Video cards, motherboards and processors. If you are new to building computers, their techs will guide you and also has a dedicated team which can complete your builds for a few bucks. I visit this place at least twice a week and forgot to mention huge open box inventory which will save you some cash
All the workers are nice and friendly and are easy to talk to, always willing to help and such. Got my pc here prebuilt in micro center, and it really delivers in performance and such. Easy recommendation for tech and building your first pc, which I see the process being easy at the build your own section
The amount of deals this place offers is mind blowing. For cyber Monday I got a 16GB stick of ram that was originally priced at $89.99 for $48.99. On top of that for new customers you can sign up for a account and get a free 256GB SSD. The SSD is valued at $29.99 so I saved a total of about $70+ .
Reserved a WiFi router online for pick up but they didn’t have it when I arrived and none were in stock. So I drove about 50 miles all the way for nothing! The staff wasn’t helpful and the manager (Darwin), instead of being apologetic, first lied that the item was reserved until yesterday only. When I showed email with the date and asked for explanation, he showed horrible attitude, became rude and said that there was a mistake on the email but upon pressing further, changed his story and placed the blame on a junior associate, who he said had just started. Shortly after, the associate informed me that the package was actually hidden in a corner and they were not able to locate it at first. What kind of a joke is this manager guy? Ridiculous! I’m done with MicroCenter.
The employees in the build your own section have god complexes especially the younger ones. Cashiers and other in the front are very nice. One time I had a bad cpu and they were very nice about the replacement.Store has alot of items but usually the prices are inflated but good thing they price match amazon and other competitors.
This is THE electronic store to be and has been for years now.Great prices, none of that Best Buy markup, very good tech support desk, and big selections.Its got a warehouse feel but thats the point. You come here because you know what you want, want to get a good price, and want to be in and out like youre at home Depot.Ton of dudes in white shirts to answer questions if you dont know what you want though.
An excellent place for computer parts, home networking, or laptops. The staff is friendly and they are always available, unlike Best Buy. They really understand the needs of the hobby PC builder. if you are building a gaming computer, this is where to come for well-priced parts and expert advice.
Excellent. Computers, TVs, tablets, and other electronics. This place is great if you need your electronics repaired. As youd assume people usually want their laptops fixed. Micro Center does a great job. The usual wait is around a week. Partnerships and good standings with brands.
I had a small black line on my screen. They charged me $43 for a diagnostic. Then they told me its $255+ tax because they need to replace the screen. I decided not to go ahead with it because I can find it cheaper elsewhere. I got back my computer in WORSE condition. It had a thick black line, a thick gray like and it looked slightly cracked at the bottom. It was in good condition and useable and now its not usable at all. I will never use their services, recommend it to anyone or even buy something from them. I specifically went there because I thought they were trustworthy and I didnt want to be ripped off.Negative stars
Great place with a great selection of tech products. Went there with my son so he can build his PC. The staff there were incredibly knowledgeable with these different parts. My son worked pretty well with them. The place was a bit too busy and it took time for me to get service.
The dreadful experience of Micro center...Today me and my son wanted to get some technology, it is a great chance to learn more about these computers. I had also noticed that there were free headphones for a limited time coupon. My son was very excited for his new headphones, the cashier informed us that the headphones are one time purchase only per family. Upon opening the package the headphones were cracked and broken, it is not functional anymore. When I asked for another one, they denied it. The security guard had a very big attitude as well. Very poor service, and mis leading information. Beware of this store, it is not worth the cost, even if the item is free.
Always a pleasure visiting this location.. Staff is very helpful.Prices are extremely competitive since they are the lowest or will price match competitors, which makes this place my usual stop to visit when building a new computer.They have all the Old School weird cables and dongles. Sometimes its a bit busy but otherwise no complaints.
The PC portion of this store is full of inexperienced techs who never built a PC in their life before. I bought a built PC and everything in it was put in by a 5 year old playing legos. The parts where cheap and good for nothing. I had to literally open it up and recalibrate the airflow, reconnect parts properly, I had to even go and configure the computers features from BIOS. Trash. These guys working there just know how to scalp the stores videos cards. Not shopping here till I see some new faces and changes. This store is puke.
These store has extremely poor customer service! Only had one cashier with over 20 people on line. With worker just walking back and forth. Manger couldn’t even help out on the line. My experience in this store was not friendly at all. If you go to the store be prepared to have a wait at registers.
Wow, dont even waste your time here anymore. Before this was a great place for advice on I.T. products and equipment, while keeping costs low.Unfortunately my last visit resulted in a garbage switch whose related firmware and software is end of life and an entirely over priced cat7 cable.Not to mention the representative was clearly trying to upsell me for a bigger sale, not even concerned what I actually wanted.I get staff is scarce since pandemic, but fire kids like him asap bc you will be losing clientele, like you did me.This type of up selling, commissioned based, predatory mentality belongs with Best Buy staff, not Microcenter.Microcenter locations are already out of the way, so unless youre walking distance from one, just find a better alternative.
Top notch for Computer enthusiasts/professionals. Employees are kind and knowledgeable. The only thing this store need to work on is restocking display merchandise . You’ll find some rows with missing mouse and keyboards. Forget Best Buy, this is the electronic store you should visit!!!
I went to the Flushing Micro Center to purchase a laptop. The first sales rep that I interacted with didnt seem to want to give me the time of day, so I went to another sales rep, R. Singh. Mr. Singh was so helpful with assisting me in selecting a laptop. He explained all the features that comes with it. We had such a good rapport. By the time I left the store I was totally satisfied. Even the store Manager, Tom Eckert came over and introduced himself. He was very friendly.
I bought the powerspec g416 desktop back in 2016. After 1 month the pc would lose connection to the monitor every other use. Brought it in 3x to microcenter over the course of the 1yr limited warranty and they failed all three times to resolve the issue and gave it back to me with the same problem saying that it could be a cable or the monitor isnt compatible (basically pinning it on me) (I even bought a 2nd hdmi cable to test if the port was the problem). It took me a full year to realize that the problem was with the motherboard (I was a noob at my knowledge of pc hardware at the time). The 1st pci-e slot that the gpu was in was defective, so i put it in the second slot of the motherboard and tada it worked. Also to note, I guess they must have jammed the power cables into the gpu because with all my strength pulling on them they havent budged.TL;DR- NEVER buy their warranties or use their knowledge bar.
In the past they were decent. They sent me this email coupon about a free powerpack, a battery pack for cell phones. I went to buy something and presented the coupon, the cashier said out of stock. I came home and found there are plenty in stock according to their website.
In this age of mail-order madness (yes Im allowed to call it mail order because of my age) Micro Center is an oasis of solitude and sanity. If theres one nearby, you really have to go if just to look around at all the stuff they have on the shelves. Its not only computers and peripherals; theres televisions, audio systems, headphones, closed-circuit TV, security cameras, gaming and one of my favorites that I havent seen in stores for years; model rocketry. Theres anything that you ever could find in RadioShack including electronic components for hobbyists and tinkerers all nicely stacked somewhere on the wall hooks.My favorite thing is that there is a plethora of salespeople on the floor; there when you need them, not there when you dont. You can hang out, you can take things for a test drive or just look at all the awesome stuff including the large screen TVs.Ive never had to wait in line at a cashier for more than 5 minutes and you can order online as they have a separate counter for pickup. Im not 100% sure of this but I believe if you ask they will match any price on Amazon or at New Egg but you have to ask.So you get the price you want plus instant gratification walking out with the item in your hand. Check with them about the return policy I know its a good one.I dont know how they can stay in business running this huge brick and mortar store when everyone else just does stuff online but Im very glad that they do I hope they continue for a long long time.Now and update: For years Ive asked the brick and mortar stores to connect their inventory to a phone app so that I not only can see if my item is in stock but also where its located among the expanse of shelves.Micro Center has now gone one better---almost.They show you a map of the store and tell you the location of your item---not quite. They say my item is located in Maker but there is no Maker section on the store map. When I want to call (thats right; make a phone call to verify) there isnt a number available. For me both these are disappointing and annoying. Nice try Micro Center but unfortunately, here you fall short. Get at least the map app working and I wont worry about the lack of a phone number---not too much anyway.
I bought a HP printer from this store they charged me 319 after getting home I checked online it’s price 239. Guy was printer section very rude and unprofessional.After 7 months I added some more unprofessional service from Micro center . Somebody using my account and buying stuff using my name I received copy via e mail I called several time and asked to stop using my account but it’s doesn’t work. Please see attached photo of receipt .
They have the gear and the expertise to get you and your computing related project going. The store is well laid out with plenty of wares to tempt your wallet. Workers are readily available to answer your most burning questions. They offer in-store and curbside pick-up. Very well thought shopping experience during these uncertain times
Making us not only wait in line for 4 hours for a GPU but we get policed inside twice checking ID and matching payment info and the names must match... I cant apparently pay for a GPU for a friend.... as if my money is no good. Will they not make a profit or a sale if I pay for the GPU instead of my friend? Even though I have ID to prove this is my credit card. Its like they do not want to sell me it. They are policing how and who gets to pay for what now. Its a horrible experience. They are trying extremely hard to get you to not buy a GPU.... I wonder how they are going to sell the ones that dont sell (radeons). I would not recommend people to shop here anymore. Its so sad because I have bought a monitor here in the past and a laptop and now I get treated so poorly to buy a GPU even if you waited for 4 hours. No sympathy what so ever.
Bought some headset this week. Headset not setup to test the quality. I saw more then 20Headsets but not is available to test. Staff in friendly but has minimum knowledge about they product. Also store had promo sale on dragon gaming sets also not available to try or staff head no idea about product. Overall is 2 star out 5.
Great place for a Techie. The Brooklyn store didnt have what I needed. So I drove over. Got what I need and was looking for. Ronnie in the computer parts section was very helpful. He answered all my questions. Ill be back. Got to finish getting the parts for my build. They have some very good sales people at micro center in the computer section. I was there yesterday and got help from Vernie Joseph between her and the manager were great. I sent her a email thanking her and asking for help in finishing my PC build. Hope I can get everything I need there.
Initially went in to request a battery replacement for my device after stating my laptop is suffering from battery degradation. They performed a full diagnostic only to tell me what I already knew and charged me for the check, which at the time I didn’t have an issue with. They took 4 days to tell me the battery is no longer being manufactured and there was nothing they can do. I requested a refund since there was no work done on my laptop and they said NO. I am very dissatisfied and disappointed with this entire experience. A quick check of Lenovo Vantage on my device would display the battery capacity issue, yet they felt the need to conduct a full diagnostic.
The store is very nice. Big, shiny and very organized. Im an avid tech fan so I felt at home. The staff was very professional. Their pricing was great. Checking my laptop at most other places would have cost a lot more. They thoroughly checked my laptop and let me know of all possible problems. Only reason I gave 4 stars instead of 5 is because they took over a week to diagnose my laptop instead of 3-4 days like I was told. Everything works perfectly so it wasnt a huge deal for me. But everything else was great. Great store.
The store itself is nice and well stocked. However the staff could not care less about helping customers. I just stood in the laptop section ready to spend $500 and the staff did not acknowledge my presence at all. So after 25 min of standing there as the computer expert ignored me to help others I decided to leave for a better buy...the best of buys even.
Order a monitor that was 1 of 3 open boxed monitors listed. I ordered the one listed as complete on their website. Received confirmation, went to pick it up, same day just 4 hours afterwards. Got to store, gave them my name, and what I ordered. Guy brouht it out, i had also told him it was the one that said complete open box monitor. He brought out box, i asked him Was that the right order he said yes gave my credit card rang it up had my husband checked the Box and it did not have the sand when he looked at the receipt and the Box number he said oh thats the wrong Box, I have to Go find the correct Box
Great selection of PC parts and accessories. If you need a flash drive or SD card for dirt cheap this is a great place to go. Plenty of electronic hobby projects too.If you are interested in building a PC and want to go here to ask questions the staff is very knowledgeable and helpful.Overall a great store.Edit: made in response to owner
I love this store. We thought we had a problem with our computer and decided to bring it in to the help desk in this store. There was no line, the tech got it going and told us nothing was wrong with it. The problem was the router, at home. He was terrific and quick in diagnosing the problem and there was no charge for the exam and diagnosis.
Let me start off by saying that medical exemptions for not wearing a mask is absolutely real! Wearing a mask results in horrific consequences for me. I was harassed upon entry that I must prove that I am medically exempt! Not wearing a mask is NOT illegal, but asking for medical proof IS ILLEGAL!Though everyone in the store had a mask and I respectfully distanced myself from them- as is the recommended protocol if you can’t wear a mask, none of the employees wanted to serve me. The manager came over to me to explain that no one wanted to serve me because they felt “unsafe” even though they were all wearing masks, protecting themselves, and mind you, there was ample room to keep a safe distance!I guess the manager felt safe enough to come over to me to reprimand me, telling me that no one wanted to help me, but he couldn’t hold that same distance to assist me with my purchase. Despicable!This treatment is unacceptable. In our fear of this horrible disease it is amazing that in such a short time we have forgotten our humanity. One size does not fit all!I made a conscious effort to support smaller local business instead of the bigger chains, but this is one store I will never enter again!Had I stood my ground a lawsuit could have ensued which could have destroyed the business. I would advise stores and neighbors to learn the law to avoid possible lawsuits.
10/10 great customer service. Even with everything going on the crew here are on their game to help me with my computer issues. Bought a couple case fans and they were faulty the guys took time explained the issue I was having. I decided to return the fans but played it safe and bought the ones slight more expensive but in the end plugged them in and no issues. Love this place.
I just wanted to thank the guy at the cpu/gpu section who went above and beyond to help me out. I recently got laid off and my gpu went bust (the guy didnt know this). With gpu craze my options were limited and what they had available was too expensive. He helped me out with the cheaper 3060 gpu option they werent even advertising at the store.To the guy who helped me on April 30th @ ~5-5:15PM, Thank you! I will definitely pay that kindness forward when I have the opportunity to do so.
Definitely the go to place for just about anything computer related. From computers, computer parts to printers (inkjet, laser, 3d)they have it all. And at better prices than best buy, pc richard, etc. Which really do not carry as much computer related items as Micro Center. I have bought ALOT of parts from the Yonkers store & am there frequently enough that Im surprised they havent offered me a job yet! 🤣🤣
These people are amazing!!!! I have finished building my first gaming pc and the CPU fan wouldnt spin so I dont get a signal. I emailed the tech support and they are helping me out. I get replies so quick. Especially during these hard times, I dont like to go out because of COVID so I am doing the communication online. Thank you so much Micro Center!
I purchased a motherboard here that was DOA out of the box. Brought it back to them to exchange it, and they could not possibly have made the process easier. Ended up with a brand new motherboard and a fully functioning PC that Im very happy with (and sourced many of the parts from this location, as well.) Everyone there is extremely knowledgeable and very helpful, and Ill definitely be sourcing PC components from here in the future!
Nice gadget, electronics store geared where you can find almost any computer accessory or cable. They have a great selection of computers and computer hardware for people looking to build their own computer. Their prices are reasonable. They have a computer repair department. Their return policy is pretty good.
Gave them my old component sonthat they could compare and sell me a new one and they totally messed up, and sold me one that dont fit into my desktop. Plus I dont live close by, so I had to do a turn about in bad weather conditions to people I told that it had to be the right one with the right connections. And they assured me that it was.
This place is amazing!! They have everything that youll ever need when it comes to electronics. The staff is very friendly and the place is very well organized. I love the fact that I can buy insurance for my phone chargers and if or when they go bad, I just go and get a new one, no questions asked. Theres also a huge parking lot...so no need to worry about parking.
Recently picked up most of my pc parts here for my upcoming build(in 8yrs I know). If the parts youre looking for is available, go get it! Its funny how the same associate has answered my questions and helped me which parts I should get. I appreciate Nicholas Ganeshram for helping me decide which parts would be best for my build!
Abysmal exchange policy. Motherboard failed 1 week after their return policy and I was told there was nothing they could do other than sell me another. I purchased an entire set to make a PC in December as a gift, despite not building it until January Microcenter only honors Christmas returns until January 15th.Its very disappointing to have spent so much money over the years for a $130 exchange to be the hill they want to die on.I have always tried to support brick and mortar stores but next time I will just purchase from Amazon or Newegg with their more flexible (January 31st) return deadlines.
If you need to buy a high in demand pc component thats hard to find , your better off getting it on ebay. With ebay your expecting to be price gouged. But generally you dont expect to be gouged from a seemingly reputable retailer like microcenter. Thats what happened to me when waiting on line early one Wednesday morning, I fortunately picked the right day to go because there was a truck unloading shipments of rtx cards and yes my rtx 3080 was on it. But to my disappointing surprise they were charging $1000.99 for a bottom of the mill msi gaming x trio non oc that retails for $720. On top of that they had the Gul to justify there gouging by blaming the $280 price hike on tariffs SMH its more like a Greedy company taking advantage of seemingly desperate consumers, the consumers that keep these brick and mortar business thriving even through these tough times for many. Lets just say wile I was impressed with the fact these microcenters are like candy land for building pcs, ill never support a business that takes advantage of there customers in such a slimey way. Especially when stores like B&H are still selling these hard to find gpus for near original retail msrp. Thanks microcenter but no thanks, never again!!!---- [This is a reply to the response this review received from microcenter. So just to clarify, your stating microcenter recieved rtx3000 cards at higher costs across the board compared to the rest of retailers? And this is the reason microcenter sells graphics cards hundreds above other retailers such as newegg, bestbuy, b&h, heck even evga? ] No thats a poor excuse for ripping off your customers. Its a real shame too because the store itself is fantastic. A real go to all in one palace for all your pc needs.
Would not want to return my money, cause my mask was on properly. If you want better service Micro Center Long Island655 Merrick AvenueWestbury , NY 11590They take care of you better. I would never set foot into that store ever again. Nasty people, they wouldn’t even wanted to help pick out a laptop, cause 3 employees were slouched on the desk with their mask down their nose and not wanting to help but having a convo with each other. The manager is nasty also. Acting like a robot and won’t give any reason as to why the employees won’t wear a mask and harassing customers to wear one.I have heard many cases of the manager being nasty, but now I saw it with my own eyes what kind of person he is. Discriminating nasty bigot.
Absolutely in love with Microcenter. This place is a wet dream for anyone thats into any sort of technology. They have everything ranging from computer parts for my PC, filament for my 3d printer, and accessories for my raspberry pi and everything in between. I could spend a hour in here just browsing through the aisles. Employees are also knowledgeable and are eager to assist.
This place is amazing!! They have everything that youll ever need when it comes to electronics. The staff is very friendly and the place is very well organized. I love the fact that I can buy insurance for my phone charges and if or when they go bad, I was go and get a new one, no questions asked. Theres also a huge parking lot...so no need to worry about parking.
As a long time (35+ years) DIY computer maker (usually to save money, not to make some hot rod machine; I am also a programmer by profession), I have found MicroCenter to be the only real option left in the market outside of Silicon Valley (which I grew up in and detest for many reasons). It is nice to see the best in the game is also the last standing though. Even better is they have a physical store while the prices are as good as you would find at any online market place. (I refuse to buy hardware mail order for many reasons.)What is especially nice is I have never once been pressured by any staff member to buy something different from what I already had on my shopping list (even when out of stock of my first choice they always recommended the functional equivalent with no attempt to upsell).This particular location is very good even by the already high standards I have for MicroCenter. The only thing I would complain about is whoever planned the physical location has clearly never lived in NYC since they picked a location that is not near a subway (which is the most common form of transport in NYC).
A very well kept store with decent staff. The store is well maintained, and staff periodically check around to ensure the cleanliness of the facility. There are more options for computer related items than imaginable and there is almost a guarantee that you will find what you came for.
This store near for me, and I`m very happy to find this. Very good staff and all parts for your own PC, cheaper prices. If you need any parts for computers in Queens thats all you need! They are have a help desk. Managers are quickly and efficiently problems, thank you!
Ive spent more money here than I should, but I dont regret any of it. Many people already know Microcenter usually has the best prices for a brick-and-mortar store. The employees are friendly and helpful without being pushy. Ive only had one person try to BS me, and that was the only time Ive seen him. The stock availability on their website has always been correct for me, too.
The number of computer parts you can buy here for a good deal is not bad. This would definitely be my go-to when comes buying computer parts. The customer service was also not that bad the. compared to many other electronic stores Ive been to. A definite win for me and, Id definitely come back here again.
Aside from the great microcenter product selection, the store staff is friendly and the store is very good with pandemic safety precautions.Better than the store in Brooklyn whose staff cant really help each and every customer with everything due to it being just busier.
They sell lots of off-brand items that arent very good. Several times Ive asked the advice of someone on the sales floor, who will recommend a product that ends up not working. Its a numbers game for the store; most people wont end up returning defective products. Today I was told to feel lucky for even getting store credit for my return. The manager says he stands by his staffs expertise, even though he acknowledged they recommend products they know little or nothing about.
Best place for getting parts to build a pc or to repair one when you cant wait but the PC building section they need someone just to run the register while others help people spec computers. Once both people were going through build lists for over 10 minutes while lines got longer it got a bit frustrating.
First time at micro center had gone there just to browse around and see what kind of things they had. I was impressed with there inventory but not so much with there monitor section not a large selection. I did like one monitor but it seemed they were selling the display model they had cut the price by a few points must of not had any in stock. They also didnt seem to have many employees on hand must of been due to the holiday, nobody ever came up to me and asked if I needed help. I was interested in a gaming monitor but wasntLooking to chase down an employee for some help so I walked out.
As any PC enthusiast knows, the best brick and mortar store for PC components, great deals, best customer service and helpful stuff bar certain obvious bad apples who are to put it bluntly are rude to customers who are looking to build a PC and act like a know it all and better than everyone (wish I had paid attention to his nametag so I could make a formal complaint against him). But everyone else is nice and very helpful.
The best place ever! The people are so nice and the environment is clean and well kept. I was looking for a particular computer and the sales representative guided me to an even better computer. I left satisfied and with a great attitude. I will never go back to Best Buy.
Its a large store with a large selection of items. The service is friendly, helpful, without pressuring customers to buy something. I have been at the store three times to buy a computer, and all three times I left happy. The store also offers six months financing, free of interest.
Ive started building my own rig and micro center has a really good selection of computer parts. The staff are also very knowledgeable so if you have any concerns theyll definitely be able to help you out! Theres also special bundles where you can get a free game and 3 months of Xbox game pass.
I contacted the shop to clean my computer, and they always confirmed by phone that it would be possible to clean the computer the same day at a cost of $ 60. but when i came to the store with my computer they treated me the wrong way and said they couldnt clean my computer for trivial reasons. definitely not recommended for arrogance and falsehood
EDIT: for the opposite of this see my review of the Yonkers Micro- absolute pleasure they should handle Queens employee training. There are nice employees in Queens store when you ask, but the entire store just needs motivation.Went browsing in the laptop section for a large convertible.Strike One: 4 or 5 employee mutts huddled together with one two sitting leaning on counter table, no one stirred to offer help (theyre on commission and I was the only customer).Strike Two: After two minutes of navigating the aisles, I actually approached the group to ask if they carried something @ 17 or 19. No, we dont carry anything like that.Strike Three: I briefly started to walk away, glanced at one model, and spun around to ask to see the largest size in stock, but was interrupted midsentence, Your nose is not fully covered, raise your mask (from about 8-9 feet away).This is like a double strikeout because at each strike there were double swing misses. Overall bad etiquette & attitude plus zero effort & salesmanship during to boot a very slow period. To say nothing of Covidiocy.This is a humongous tech & electronics chain the size of a Home Depot. For inventory plethora it really has no competitors in the entire country.
I dont understand why this location has no numbers to contact with and literally no one answers in the number provided by the knowledge section for assistance. You cant even call them at that provided number. I left my pc there for upgrades and I cant even contact them. This is bs! Whyd it take them 5 days for a simple hardware check. Its been a total of 8 days my pc is stuck there 🙂
I visited the store a few times by car and by foot both to buy a laptop and get a job. its very far from downtown flushing. i really wished it were in downtown flushing where theres so much more foot traffic and more sales for the store to make. but on the plus side, the parking lot is huge. the workers there are friendly. also the products are priced very reasonably, and often cheaper than best buy and amazon. micro center rocks!!! its really a pc nerd paradise. there is no better place to buy a computer.
My sister went to this store to get her macbook air repaired this week and they provided really good and fast service. But she is not happy with the diagnosis charge.If a customer just need a diagnosis with estimate and does not want to go through the repairing, it is very reasonable to charge the $39 + tax diagnosis fee. However, if the customer readily approves the estimate and spends over $500 on the repairing, this $39 + tax diagnosis fee should be deducted from the total cost. Am I right?She called the store trying to figure it out but didnt get a satisfactory answer.
Great place to find deals on all electronics. Associates are knowledgeable and helpful though they do try to push the protection plans on almost everything they sell, most department stores do that anyway so its nothing new. On the flip side of that, I highly recommend purchasing insurance for expensive electronics that can accidentally fall and break or get water damage. Theyll price match competitor prices so always double check online for a better price prior to purchasing, show a sales associate and they will verify and honor the match if applicable. I always check for Open Box deals through the website prior to entering the store and have always found absolute great deals on tons of computer parts/hardware. If there is any issue with a product that you may have, return in 30 days, no problem!!! Im very happy to have this store near me.
So although they have a large technology inventory they lack customer service. I visited this location made it to the cashier who priced an item wrong. I brought it to her attention and she asked that I go to the display take a picture and show her. It was early in the morning and many other employees conversing through walkie talkies. It did not take long maybe less than five minutes she takes another customer as I walk back and so I am no longer the only person on line with two items there is a customer with large basket and another waiting. And she ask me to wait. Luckily another person opens a register seeing a line and I mention it to her. She states because prices often change or patrons put things back in the wrong place they have to double check and no its not their duty to have an employee check for correct pricing. Again, I have never heard putting the customer to work to verify a stored price unless its with regard to price matching. D in customer service. Not an F because sales people on the floor looking to out their sticker on your item are extremely helpful.
Purchase a majority of my last customized gaming rig from micro center. Sales associates, unlike other places, dont pressure you into buying, unless its what you really want, even if they do get commission on sales. The return policy is pretty standard.The warranty the allow you to purchase for prices relative to the cost of your item is where they really shine. Upwards to 3 years warranties from what Ive seen.Over all friendly atmosphere.Would shop here again in a heartbeat, mainly because the prices are right... and they SOMETIMES price match online or brick and mortar retailers. 5/5
This is my 2nd time here, the employees are helpful & resourceful. I had a warranty exchange for a laptop charger and re-newed my 2 year warranty. If anyone decides to purchase something from here, please get the 2 or 3 year warranty, it comes in handy. Keep any receipts
I bought a desk top PC from this store with one year warranty extension in late 2016. A couple of months after my warranty expired, the PC died! I took it to the store to be looked at. I signed in at the repair service counter and waited while the two young man on the other side of the counter were keep on chatting with a young and old lady on non-repair related topics (one was giving training and the other was trying to get a coupon on customer’s phone!) I waited and waited without being acknowledged. They made me feel as if I am invisible! After a long wait finally one of them asked me if I have signed in! I answered yes and continued waiting for another 10 minutes when the rep finished with young lady and asked me the problem. I explained but he wanted to charge me $40.00 just to do a diagnostic and tell me if the issue is with the power supply or mother board! As a customer whose extended warranty just expired, I asked him if the fee could be waived, but he refused even talking to his supervisor about it. I thanked him and took my PC telling him that I will never return to this store and I will not recommend my friends, family and neighbors to purchase anything from this store for poor customer service and bad quality of the items they offer for sale!
They are very helpful and knowledgable. I had two dead motherboards (no fault of Microcenter, it happens - right Asus?), and the return and exchange has been hassle free. They even suggested another board which works very well with the rig I was building.Everyone here is helpful and professional. I cant say enough good things about this location.
Pretty much everything you need in the computing world. Mac/PC stuff. Entire sections for keyboards, mice, headphones, monitors, and so on. They have a dedicated build your own PC section with experts to help every step of the way if you need it. Plenty of staff around the store to help with whatever you need. They have a diagnostic help desk that is easy to work with.
Total reviews rating 4.5
199 Reviews for Micro Center 2023:
Great shopping center for computer geeks. Just picked up today some items for my brother, who is one of them. :)) He ordered them online. Pick up was a breeze. Well organized store and very helpful associates with a positive attitude. Well be back for sure!
Awesome store and workers. I had a small issue to resolve regarding a coupon and the manager handled it perfectly. He went out of his way to resolve it quickly and professionally! Thanks againNot to mention they have great prices on PC parts that aren’t counterfeit parts lol. Highly recommended
Convenient since its close to home. Lots of parking space. Staffs readily available accessible, and very helpful. Prices are reasonable and whatever your looking for you can find it at Microcenter TV 📺, computers, monitors, basically anything that you need with computers is there. Well stocked. One stop shopping for all your computer needs plus more.
Great customer service!! Best place to shop if youre looking to build Pcs or any other tech projects.
Very nice store! Return policy is phenomenal. Make sure you give email and phone number so all receipts will be sent to you. If an exchange is needed, and you don’t have original receipt, they will have it in the system. A win-win!
This place has everything! Any type of computer or device electronics in existence. They have a drop off and pick-up service for technicians to fix problems and installations. If you prefer you could build your own computer or device out of all the parts and accessories from that one store. They have a quick checkout. 5 stars!
The store overall is great but do not buy into their protection plans without them explaining the fine lines for them. Purchased air-pods with a replacement plan through micro-center. Was told the plan covers all damages/breaks/defects and it would be replaced directly through the store. One of the Air-pods got crushed by a weight during a workout. Brought them to see it they would be replaced under the replacement plan I bought and the register employee says that the damage is too extensive and that it would fall under the accidental plan, which was never offered to me. The replacement plan is nothing more than manufacturers warranty except provided by micro-center and can be extended. Even though its miniscule I still feel cheated here. Dont waste your money on their in-house coverages until they explain how each one works. Even then an employee might still give you misinformation regarding them.
Gave laptop for service, and they didnt even really try to fix it, instead tried to just charge for me for over 1000 dollars worth of repair, when after taking it to the Apple Store, all they had to was replug in a display wire to turn on my monitor again. So they charged me to look into the problems of my laptop without actually discovering the problem with my laptop.Also was terrible with responding when I tried to contact customer service
This is a nice store, for all those that enjoy gadgets, technology, this is the go to place! If you need Anything asap, you will find it here (technology wise).
Amazing! Best place to get computer parts and gaming accessories.This place is techy wonderland, everyone on the floor really helpful as well.Prices are slightly more expensive then online. But the shopping experience is unrivaled.Dealing with amazon shipping, returns, damaged boxes can be a hassle. Plus amazon cant help noobies pick the right parts for their computer.Microcenter will do all that and youll actually have a fun time at the store.