Wheelchair-accessible entrance
Yes
Middletown Veterinary Hospital in Middletown
Categories
Location on the map
Middletown, Orange County, New York, US
Accessibility
Wheelchair-accessible toilet
Yes
Amenities
Gender-neutral toilets
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 845-343-7012
Site: http://www.middletownveterinary....
Site: http://www.middletownveterinary....
Opening hours
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–3PM
- Sunday:Closed
Comments (75)
I cant give these people a high enough rating. Ive been going there for about 5 years now and they are some of the most caring people Ive ever come across. They dont just love your pets, but they care about you also. They care about your well being if your pet is sick. They never make me feel crazy or that Im overreacting. The doctors are absolutely amazing and very easy to talk to. I love these people. Thank you for all youve done for me!!
Due to Covid, couldnt enter with my dog, but the car-side service was prompt, friendly, and comprehensive. I felt that my dog was appreciated and well cared for. She went in frightened and came out happy! 😄 And all this without an appointment. I called with an emergency and they managed to fit me in. Positive Lyme diagnosis and we came away with all the medication we needed. Price was average for a vet. Highly recommend this place.
DO NOT COME HERE !!!!!!!!! I had an emergency with my puppy where the personal up front was the most cruel , not empathetic vet workers I’ve ever met. They put me in a waiting room and said they would be right back, after an hour of waiting with my puppy crying in pain I get the response “oh yeah ….it’s going to be a three hour wait “ meanwhile I called ahead of time and they said there would be a vet to see my dog at the late hour. She had no intention of coming back to let me know or even check on my dehydrated dog . Instead of being apologetic , the lady at the front desk was giving extreme attitude and mocking my discomfort. It doesn’t seem she wants to be at work or have anything to do with her job description.The experience was nothing less of traumatizing. On top of that the place was very dirty - I saw blood splatters in one of the vet rooms and dust/ dirt everywhere. I don’t think they uphold cleaning standards. DO NOT COME HERE !!!!!!!! Thankfully my dog is feeling better but had it been a real emergency last night I don’t think she would have made it out alive. Trying to help others avoid my situation and make the right choice for your pet.
I trust Middletown Vet with my babies. Dr. B always gives it to me straight. Ive been using them since 2005 and have never considered going elsewhere. They always treat my dogs like they are thier own and go the extra mile to make them happy.
Awesome place, very nice and took great care of my dog. The vet took his time explaining everything and didnt mind me asking 1000 questions. All around best place Ive taken my dog to.
One of the BEST Veterinary facilities Ive been to in a few years since my last vet retired. They are thorough, caring, and just all together WONDERFUL! They are true veterinarians not pretentious, foo foo spa like places that are just rip off ridiculous. BOSS, and I are very blessed to have found them, and we look forward to a long relationship with them.
Got a good vibe here. Although you are not allowed inside due to covid, they quite organized. Make a phone call and someone come put to get your pet. Staff & docs are very pleasant and willing to answer all questions.
Absolutely wonderful first visit with my girls. Staff was super friendly and the vet was thorough! Prices were much more reasonable than our previous vet. Wish Id started coming here sooner.
Great staff,Vets are top notch
My son brought his dog to be spayed, the dog died after he was given Anesthesia. The surgery was never preformed.. Why did this beloved member of our family die? My son is devastated.. They said his heart stopped. Why? , Why did his heart stop..
I brought my dog in here for GI trouble. Over all experience was okay but one of the staff didn’t make me feel good with her weird vibe and attitude multiple times.
The best doctors and vet techs around. You will not find a more caring and knowledgeable staff. Not only have they helped me with my animals but my parents as well. If youre looking for excellent care, Middletown veterinary hospital should be the first and last stop.
Ive been taken my animals here for 15 years now. The doctors, staff and facility are the best around. Ive had dealings with other vet offices in the area and would never go back, but Middletown Vet had always been there for me and my pets! Everyone from the doctors, the office manager, techs and receptionist have the greatest care and love for their job and it shows!
Great Covid safe procedures; staff was nice and caring. Vet took the time to talk to you about your pets health status.
This veterinary hospital is THE BEST! Anyone who says differently is wrong! The staff, vet techs, manager and doctors are top notch. We found this office several years ago after some terrible experiences with previous vets in the area. Everyone is always so kind to our kitties and our family. We always feel at home there and safe with any visit or proceedure that needs to be done. They truly care about animals and there well being. I really cant say enough positive things about this place.We have recently moved and have had to find another vet and Middletown Vet has still been helpful in getting our kitties records and information over to our new doctor. Our family and kitties miss you Middletown Vet, you have a special place in our hearts.
Im have not been disappointed with this office... I admit that when I first went there it was because its 3 minutes from my house a very convenient location because I am constantly working and it was convenient to drive a couple of minutes from my house. I have had nothing but good experiences here with all of the pets Ive had throughout the years I have been going there with my pets for almost 15 years. When I am out and about I sometimes hear about the great experiences other people have had with this office and I dont mind recommending them to anybody who asks me.
Great staff and even better care!
Ever being to a place where the give the best for your pet , middletown veterinary has a staff of sensible and caring ppl who strive to make it just that! Come try them youll thank me later , I guarantee it!
I have been going there for about 16 years and will not go anywhere else. Dr. B is loving, caring and treats our dog and cat as if they were her own. The staff and techs are extremely amazing and Im forever grateful for all that they do!!!
Very disappointed in this clinic. My cat,BEST FRIEND, was very sick and hadnt eaten in two days throwing up yellow then pink bile. I wasnt too concerned until i saw the pink vomit which to me indicated blood. I called them and asked for help and told them my situation which was i had no money until Wednesday, which was only four days away. I have been going there for 5+ years and had spent well over a few thousand for all my fury friends. They informed me, too bad, we dont do billing. No help what-so-ever ! I am very disgusted with The Middletown Veterinary Hospital ! I will never step foot in there again, EVER. My new Vet is Dr Johnson. I cannot explain the feeling of happiness and relief i had when we worked out a plan to help my best friend. This is a Veterinary Hospital that truly cares. Thank You Dr Johnson and id also like to thank the staff. You guys are the best !!!!
Staff are friendly, comforting esp. Regina & Nancy. Doctors are very supportive and excellent to what they do.
We adopted a puppy for Christmas, the next day puppy got sick. They got is an appointment asap. Come to find out she had two forms of parasites and parvo (fatal virus) they have our sweet little pup the best care! They saved her, after days in and out of their care and 24hr care. Shes home. Im super paranoid now and I have taken her back randomly to get checked they took me right in, the love and care for these animals is clear. Dr. Tindale is great!
Doctor is fine but service is not emergency and the wait time was ridiculous 6 hours and waited 2 hours before my pet was even taken in.
Best veterinary ever i go here once a month for my dog he is very old. Been going here for all my animals for many years. At
A stray kitten found us in the dead of winter and adopted us. We took her to Middletown Vet and they were very helpful and did a great job fixing her up.She came starved and with a huge wound. We have only had this cat for 48 hours but already she is the sweetest and most trusting little thing. I hope she heals up with their help.
My parents are pet sitting my dog while Im out of town and I ended up stuck in Chicago for longer than planned. I needed my dogs prescription filled and called to have my dogs prescription faxed over from my vet (this is not an outrageous request as Ive never had a problem with ANY other vet in any other area if I need an rx filled while Im traveling). They said they couldnt do it without any explanation as to why. This place clearly doesnt care about animals unless maybe youre their regular paying customer.
Very kind, understanding, caring. We just lost our dog.....good people.
They really care about you and your pet.
This is the worst place you can take your animals. The vet tech Kristen is so rude its not funny. Make you wait long amounts of time even with an appointment. They have the worst addittude who would want to bring there pets to a person like that!!!!worst place ever
Have been bringing my dog here for years and have always gotten excellent care. Hours are very convenient for those who work, which is always appreciated.
Had a miserable expirence here. Brought in an old golden, knew he had cancer, his nose was bleeding and I wanted to put him down if they couldnt reasonably stop the bleeding. They wanted to keep him over night and it was just a nose bleed, everything would be fine long story short they had to put him down and he died alone, without me. It was heartbreaking and bullsh*t. Ive never been back.
Most of the people are nice but giving one star because of pushy rude doctor being persistent on extra expenses my dog did not need and also went out of his way to disrespect me asking me if I had money to even cover for the visit never going back
Staff is very friendly, professional and caring. I trust them with the health and well being of all my pets.
Money is the bottom line with this clinic, im done here. If you are reading this please take my advice and find another Vet. I have been more then patient with these people and im tired of the run around. They dont even deserve 1 star !
Bring both my dog and cat there. Was told by another vet there was nothing they could do for my cat....brought him to Middletown Veterinary and they saved his life! Need I say more?!?!
The dog I took was hard to deal with but they helped me calm her down they were very patient very nice people to deal with
Great place, fast efficient service and reasonably priced.
People are very nice and caring so happy that we were recommended to go there 😊
The doctor and staff are very friendly and efficient and great with the animals
Everyone extremely helpful. Always take great care of my Samson. Thank you all.
Everyone at the Hospital made us feel better at our time of loss of our 13 year old member of our family.
Cant say enough great things about them. Animals love them and the best care for the animals and owners.
Wonderful people and amazing care!
Very nice staff, truly care about animals.
They are the best staff and doctors very caring brilliant doctors
Great veterinary clinic, very friendly and helpful.
Very caring and clean place ..great people..
Dr. B is very thorough and has patience
I love the Drs. and the Staff are awesome.
Vet was very informative. Pleasant experience
Awesome vetnarian
Great experience.
BEST VET! DR.SANDLER IS WONDERFUL!
Very friendly, caring staff
Very caring staff and very efficient.
Great people, very caring
Staff is very friendly and helpful
Happy healthy pets.
Always a wonderful experience
I spent 615.
Nice friendly staff.
Gentle and fast
Good service
They are the best
It was me & my husbands first time at a vet. It was a pleasant experience for 1st time puppy parents. The front desk staff was great and as knowledgeable as the doctor. If your pet doesnt have a vet, take them here. You wont regret it.
Total reviews rating 4.4
75 Reviews for Middletown Veterinary Hospital 2023:
Review №1
2022-02-10AMAZING SERVICE EVERYTIME! Doctors and staff are incredibly compassionate, caring and knowledgeable. I know my pup will always be in great hands.
Review №2
2021-07-24I brought my best friend, Sheba, here before she passed and the vets here were extremely professional and caring. They let me know her condition and seemed more knowledgeable than the disgusting vets in nyc who overdosed my dog. They made sure to check in on Sheba and we’re very sympathetic about her suffering and passing. I thank you all so much for trying to help Sheba as best as you all could. I will continue to use your services in the future for my next pup when I’m ready.Rip Sheba- Feb 2008- Feb.9.2021
Review №3
2022-06-29Finding a veterinarian to care for your animal with as much love and care you have for your pet can be difficult and expensive!! I’ve tried the other local animal hospitals and veterinary clinics in the area which was frustrating. Sadly, pet health care was taking a toll on my bank account and not resolving the issues I was facing with my dear cat Chelsea until I found Middletown Veterinary Hospital (MVH)First, it’s a more affordable experience than any of the other animal clinics I brought Chelsea to. Second, the staff has been kind and thorough with their services. After taking Chelsea to three different veterinarians without resolving my cat’s issue I was over the moon to experience a warm and gentle veterinarian addressing and resolving the underlying issue. 🥹🙏🏾💛 Did I mention that it was within my budget too! Hallelujah!I appreciate MVH so much so that, despite my moving to NJ, the service MVH offers is far superior to anything local to me. In turn, it’s worth it to me to drive back to Middletown for my fur baby’s care. Call me crazy but when you find a great veterinarian at an affordable vet hospital you stick with it!
Review №4
2022-05-02Very poor service, disgusting!On a rainy day, I took my dog to get vaccinated. She said I was late and told me to make an appointment another day. I said that I came here after walking for an hour, (because pets get motion sickness), I can wait outside for an hour or two, and it only takes five minutes to get an injection. She said you need a new appointment. I was turned away by her！
Review №5
2022-04-18I had an emergency with my 4yr old German Shepherd. I called to tell them the symptoms and I was on my way as an emergency. They said if you have an emergency you have to make an appt and then tells me they have no appts. My question is if your site says to include emergencies how would I know. If I have an emergency your telling me I have to be a psychic and schedule an emergency appt weeks in advance. This is no way of conducting business for animals.
Review №6
2022-07-07Terrible place. Stay away. They say they are a 24 hour emergency place with a hotline. It’s a lie. Every vet in the area and the police refer you to them in emergencies but they don’t help. They are rude and won’t even bother to refer you when they are closed. They’re Guardian “hotline” is equally rude and unhelpful and hangs up. I’d never take a pet here.
Review №7
2021-12-10This vet hospital is excellent with taking care of out if town pets. Their prices are very reasonable . They take very good care of your pet and explained everything doing on. My dog loves to go there. Highly recommend.
Review №8
2022-01-27I have 2 older Shih Tzus(Hannah and Hazel) who have serious anxiety issues when it comes to the vet. Dr B, Dr Ruller and every single member of staff are so kind, gentle and loving. They really do love what they do and it shows in their attitudes and actions. They take such amazing care of my girls and treat them as if they are their own. We wont go anywhere else. The care and treatment is beyond the best we have ever experienced. HIGHLY RECOMMEND!!!!
Review №9
2021-10-20I recently brought my cat in for her rabies vaccine. The staff was kind enough to prepare both that shot and her upper respiratory vaccine at the same time. The doctor and assistant were very polite to me, and very gentle with my cat, and able to get her to behave completely. The doctor also examined her and told me some things I could do to bring her weight under control. Im very happy with the service we received, and I plan on bringing my cat back for all of her needs.
Review №10
2022-06-28They took well care of my dog and they really know what theyre doing