Mindset Computer Repairs in Malverne
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Malverne, Nassau County, New York, US
Site: http://www.mindsetcomputerrepair...
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:Closed
I have been a customer of mindset for a few years. Once, I had a serious problem with my computer and they got me up and running in a very reasonable amount of time.A week later, my wife needed a new ower supply for her laptop. I walked in and out of the store in 5 minutes with a brand new replacement that is working over a year later.Last week I went in to find out about new compter. They sit down and listen ed to everything I needed and wanted it to do. A day later... it was ready.I loved that they listened to me instead of upselling. I liked that they emailed me a few times for questions about how to load the software that I wanted.I like how I was treated with respect and not talked down to.Also..the price they gave me was the price that I paid. No bull. No gimics.Customer service is alive and well.Thank you Mindset!
Kris is a pleasure as well as the other gentleman working there ( Anthony & Ivan) I had installed SSDs in my iMac and macbook and also repaired my logic board and LCD cable on my 3 iMacs. Great turn around in repair time. Definitely a good place I came across and will be staying in touch and returning if i ever end up in a pickle.
Early this morning while working on the computer i came across a very negative review about a Mind Set Computer Repair. I called my back up buddy at Mind Set to inform him and to ask what this was all about as he has be our techie and web site creator for over 10 years. When it was explained to me, this is nothing more than someone who is no longer needs the the web site created as per contract over 7 months ago and now has no money to pay for what has been sitting at the shop gathering dust. Mind Set has taken care of our company needs for for after 10 years and we will continue to use them for years to come.
THIS IS WHAT CHRIS DOES ITS HIS LIFE AND it shows in every facet, he is a true credit to his profession. Keep up the good work. Fortune belongs to the brave and bold. Mindset will only continue to grow at this small but growing firm. I see nothing but greatness in the future for Mindset. He always comes through, always answers his phone and is ALWAYS there for his clients. Chris always brings his A game time and time again !
I am Thoroughly impressed by the Professionalism , Customer Service & Excellent Work of Mindset Computer Repairs...The Owner Kris was very forthcoming & helpful when it Came to Setting up my Webpage even offered Suggestions on how to run my site to get the most return & exposure for my page...And on another Occasion I had a issue with my Computer during a very important meeting I was able to reach out to Kris ( even though he was busy ) & He helped me get back on Course with my meeting , by remotely logging on to my computer & addressing the corrupted Program issue I was having....So Kris of Mindset , I thank u again & ur a Life Saver!!!!
Total reviews rating 4.7
37 Reviews for Mindset Computer Repairs 2023:
Review №1
2021-10-06My MacBooks battery was shot and my laptop was dying with a 98% charge. I brought my laptop to Mindset back in August and Chris ended up having a compatible battery in stock, so he was able to have my laptop fixed up with a new battery in just two hours! The price was reasonable and much less than I wouldve been charged at the Genius Bar. My battery life has been great ever since. I was very pleased with my experience at Mindset Computer Repairs and I will definitely come back if I have any phone/computer issues in the future.
Review №2
2021-10-10My computer would not connect with wifi. Brought to Chris at Mindset and determined my hard drive that was struggling and the wifi card went bad. I brought the computer in at about 1:00 PM Saturday 10/9 and to my surprise, he called me at 8:45 PM and said it was ready for pickup.. yes on a Saturday night! Chris thoroughly explained everything and professionally. I highly recommend Mindset!
Review №3
2020-12-31CEO laptop died at the worst possible time. Contact Mindset Computer Repair because it was nearby the office; explained the situation to Chris and he was just awesome to deal with. He is very knowledgeable and quickly identified the problems. He recommended the best replacement laptop and the turn around time was amazing. CEO had her laptop and was able to meet our contract deadlines. We highly recommend Mindset Computer Repair for all your computer needs. You will not be disappointed.
Review №4
2020-02-18Kris and his staff are the best. I would never go anywhere else for computer repairs. Weve been taking our PCs and laptops to Kris for years now. Their service has always been personable, efficient, quick, and reasonable. I know I can trust Kris and his staff to be honest and straightforward about repairs that need to be done. I have full confidence in Kris when he says that a PC or laptop is too far gone and needs to be replaced. Forget the big box stores, the Genius Bars and Geek Squads tech desks - do yourself a favor and go straight to Kris!
Review №5
2017-07-12My MacBook Pro was running real sluggish and the hard drive was failing after years of using. Kris at Mindset was able to back up all my data and the repair was finished within 24 hours. He cleaned my computer and updated it to the current OS. After that everything has been working perfectly and super fast. highly recommend mindset productions to anyone!
Review №6
2017-07-13Greeting! Mindset does very good work and I have been working with Kris King personally for over ten years both in Masters Collision and Ocean Bay Marina. He built me my website in about 3 months and it has got the marina so much new business.
Review №7
2017-07-13I run a charitable foundation that helps families that have lost children due to terminal illness. Many of these families after paying for medical costs can no longer afford to pay for a proper burial for their child. Our foundation provides them with financial assistance.I went to Kris King at Mindset to have my website redone. The site was set up already and Kris said he would modify it to be more user friendly. After over a year, and constant excuses, the site remains the same. This so called business has one technician who would rather spend time playing with his car then do the work he was paid for. I have requested a refund of my $600 deposit which has to this day not been returned. A business that takes money from anyone, never mind a charity, should be closed down. Please dont walk away from this business ......RUN.HEY Kris, if you spent as much time on the web site as your did on the response you may have completed the job you were paid to redesign. You also neglected to mention the two months of lost time when you told me your computer crashed. Guess you have to find a good computer repair shop! My post was about my foundation site, not my sons business which is another story. The foundation site was up and running and all I needed to provide you was pictures for the gallery which I did and they were also lost. Please invite me to your GRAND CLOSING so I can enjoy some of those cream pastries that I assume your friend talked about in that previous review. All I saw on my numerous visits to your store was you eating lunch!AGAIN .... RUN FROM THIS PLACE, DONT WALK!
Review №8
2017-07-12I was referred by a friend to speak with Kris at Mindset who has server maintenance and commercial advertisement background for my company site. I had such a awesome time going over ideas and feedback for the site that 2 hours went by and so much was agreed and put in action for the next steps in functionality of the site.Really great energy and team over at mindset!Even had a local bakery set up in the store for that day selling pastries for the town. ( I had a creme pie and canoli!)Great service and diligent follow up with my site and request!
Review №9
2020-05-21Chris helped me troubleshoot my custom built gaming PC. I wasn’t able to get it to boot up to the monitor. I left with it working perfectly and with a fresh windows install. Highly recommended for any of your PC needs.
Review №10
2017-07-13Mindset had maintained my Website for over 10 years. I never had any complaint. Mindset also maintains my Facebook, Yelp, G+ and Instagram Accounts, as well as my computers in my two body shop locations: East Meadow and Seaford. You can contact me personally for a reference. I am the shop owner. They are very professional and I recommended them to everyone, Even my own father and uncle. They used Mindset for their Ocean Bay Marina Website. Thanks Mindset your the Best!! Dont let anyone tell you different.