I’ve needed to replace my cracked IPhone 11 screen for a while now. When looking up potential vendors, I found Mobile Phone Repair Albany at the top of the Google search with so many amazing reviews. Well, the reviews were right! I called them and they were able to get me an appointment in less than an hour! Keshawn arrived right on time, fixed my screen in 10 minutes and was extremely kind and helpful. Phone is back to new! Also they give you a little goody bag with some candy and business cards, and they also provide a guarantee! HIGHLY RECOMMEND!
My son dropped his phone in the parking lot and smashed the screen. We were sent here by our insurance and so glad we were. They had the phone fixed perfectly and super fast. They are extremely professional and so very nice. They even checked in with us afterwards to make sure all was well and suggested a case for my kids. The candy we got with our newly fixed phone was a surprise treat my younger kids enjoyed. Highly recommended!
I smashed my I phone on the side walk. I looked up a few different repair places and saw all the great reviews from mobile repair. And yes everything is accurate.They we’re amazing and professional!! I chose curb side , although they were more than willing to come to my home for my convenience. They came out took my phone and had it back to me in perfect shape in 15 mins. Awesome work .phone looks like new ,and they left me some candy to boot.Thanks again, Another Happy Customer!!!
Best place in Albany to get your phone repaired. I called to get my cracked phone screen fixed and Matt was able to repair it in under 10 minutes. Great customer service and amazing pricing definitely would recommend to get your phone fixed here
I highly recommend Mobile Phone Repair Albany! My phone screen was fixed in no time! Quality service, kind folks, affordable prices - a true trifecta. I will be referring my friends to this awesome small business in the future.
Amazing work by the staff. Battery change was quick (10 mins tops). iPhone battery was barely averaging 6 hours screen on time. Now with the switch I’m able to get 10-11 hours easy
Expert outstanding customer service! I had a phone battery replaced and a backglass replacement as well. They fixed both extremely quickly with quality parts. Excellent communication and follow up. Couldnt be more pleased.
I needed a camera lens replacement on my iPhone XS. Shawn at mobile phone repair albany ordered it up and got it in his hands in 2 days! Shawn came to me, and replaced it in 10 mins. Quality work, and quality parts. Highly recommend!
I had a Galaxy S3 that I had obliterated years ago that I needed fixed to recover photos from. I called these guys and immediately they booked me. They special ordered the screen for me and had it finished within an hour or so after drop off. The phone works perfectly and you would never tell it was a replacement screen. The price was perfect (only about $100). If you’re looking for a repair job anywhere in the capital region I highly suggest them.
The customer service, insaneThe phone, fixedThe employees , dope,Very nice people, very professional and humble as well. Whoever I dealt with rocked and I dont usually write online reviews. In fact Im only writing this because they asked me to, and Im only saying these things or writing this because they are true . Break your phone and bring it to these people, seriously.
I can’t say enough great things about my family’s experience with this company. I was contacted within an hour of reaching out to them about having my son’s gaming laptop factory reset after a hacking issue. Sean was at our home in little over an hour (7:30 pm!) and the job was completed by 8:00. Sean was professional, knowledgeable, and personable. The cost was very reasonable. I would highly recommend Matt and Sean and the team at Mobile Phone Albany and look forward to using their services again in the future.
ABSOLUTELY RECOMMEND! They have great customer service and hospitaity, they will work with you on time and pricing and they deliver!. I can not thank them enough for working with me and around my troubles. Get with them for all your repairs.
I had my iPhone 13 front glass repaired in just minutes of arrival even did a fabulous job on the screen protector. Great quality and service!
In speaking to Shawn at the store tonight, I realized that Matt from the store had recommended obtaining a new phone and sent me a link to Amazon regarding the phone case and screen protector. I followed his advice and am all set and very happy! Would definitely recommend taking your phone to this store for repairs.
Done in 10 mins, probably less… I went to the store and came back and it was definitely worth the price. Also, my phone had black lines throughout the screen and was all the way cracked
Told me it’d 15 minutes and came back out in about 5. Gave me candy with my newly fixed phone too. Will definitely return if my phone breaks again.
The entire experience was positive and professional. They went out of their way to provide service that was tailored to my needs. They were prompt, courteous and an absolute pleasure to work with. The phone went from unusable to like new. I am grateful to have found them and highly recommend this company for any high tech repair.
About a week ago, I was searching for a local electronics repair company to fix a phone that I needed to return quickly and I came across Golden Repair. I am so grateful to have come across this company. They were very thorough and responsive throughout the whole process and ensured to give me any updates for possible delays or arrivals for pickup. They are affordable and super convenient as they literally came to me to pick up and drop off my device. They were also very quick with fixing my device and their customer service was AMAZING! I highly recommend this company to anyone who may need an electronic device repaired. 10/10 across the board!
Best cell phone and electronic repair in the Albany and surrounding area. 100%. Super professional, Fast, Friendly and competitive prices. Best bang for your buck. Will definitely be doing business again!
I can’t say enough good things about this company. This is a professional operation from the first phone call to the follow up. Shawn was awesome. He came and he serviced my iPhone, and then the next day came back on short order to try to service my computer. The computer was pretty worthless but Shawn was worth ten lesser computer guys. Go with mobile phone repair! You won’t be sorry!
This young man went above and beyond to replace a screen on my sons phone. He was fast honest and professional. Most importantly it worked! I definitely recommend his service and will use him again in the future, if need be. HIGHLY RECOMMEND!
Had my galaxy note 20 ultra repaired by Keishawn. Absolutely amazed and never going anywhere else. I had cracked the corner of my phone screen making the whole thing unusable. He was completely upfront and honest telling me that he could definitely fix it but there was a high likelihood of the back of the phone cracking. I understood and told him to just do what he could. About 30 mins later the phone was fixed and the back was fine. He was incredibly professional, funny, and kind.
Fixed my broken screen and really took the time to make sure it was done right. Highly recommend and I will absolutely be going to them again if we need any repairs in the future
Great service, friendly and responsive. Gave me a loaner phone while mine was out for an extended repair.
I had an awesome experience with this business! They came to me and fixed my broken iPhone 11 screen within 10 minutes or less! It was fast and the quality of the new screen they put on is amazing. My phone works perfect and I can’t recommend a better spot. They were on time and efficient! Thanks a lot!
Excellent concierge service, quick repair, fair priced. Shawn and Matt got my daughters phone fixed- no hassles. Highly recommended.
I had a battery installed on my dead cell and I couldn’t of been happier with their service. In and out in 15 minutes. This company is a lifesaver for anyone who needs repairs done. Awesome company and highly recommend.
Shaun always does a professional and is very responsive. He’s fixed many many phones for me and Never let me down. Only one I’ll call to fix my electronics.
Great service fast repair time cool guy would go back again
Super friendly. They have excellent and speedy service. Highly recommend them.
Excellent service and extremely helpful. Quality products with convenience. Will be going to this company for all my electronic needs.
Very amazing , quick & efficient service . I needed my Iphone fixed immediately and they fixed in such a timely manner and he goes out his way to make sure he gets the job done .
Couldn’t ask for better service. Everything went on time and smoothly. I will recommend Matt and Sean to friends and family.
Keshawn showed up on time and worked quickly to replace my screen. He also cleaned my charging port. Highly recommend!
Screen quality is better and much more clear than Regular apple Screens. The price is Worth it for the work thats done and it was fast services. Response is quick and he comes to you so you dont have to go out of your way. Also works on your schedule.
Im happy with the service I got on my phone and the deal I got from the company. I needed my phone fixed and was very impressed with the response time and how quickly and efficiently my service was done.
5 Star in everything. Super easy to work with, highly recommended
I’m beyond happy with the speedy service and great customer service..very affordable.
Very fast repair, so happy to have a good local repair business that does not give you a list of things wrong with your phone just to make more money. Highly recommened!
This is a wonderful service! The team is friendly, understanding and quick to respond. Definitely will use again!
Took care of my phones on time and on point with the repair.. Thank you
Shaun and Matt we very helpful to me, answered all my questions and were very polite. I absolutely call them again. they are great!!
Service was great! Came to me in 20 minutes fixed my phone in 30 minutes.
Everything went as smooth as possible. Highly recommend!! Super convenient!
Great service delivered in a timely and professional manner. Highly recommend!
Amazing service. Very Reliable and does it so efficient and effortless!!!
Fixed my phone in 30mins couldnt be happier thanks
Returned my cracked screen Google Pixel phone to like new condition in about an hour.
Professional great work
Amazing service , fast and great , I had a cracked careen for my S22 ultra. Fearing the worst , I was able to drop it off and they had it repaired before I knew it.Hopefully I dont have to return , but if I have any other phone issues you best believe I will call them.
Beyond excellent service and superior technical skills. Saved my device and made it like new! They were honest, responsive and fair. I was Informed every step of the way and they were fast to have a solution and do the repair.
Professional, courteous, timely with great quality work. Absolutely would go to them again.
Great small, home based business. Young gentlemen repaired my phone in less than 25 minutes. Very pleasant experience. I highly recommend!