Identifies as veteran-owned
Yes
Model Railroad World in North Tonawanda
Categories
Location on the map
North Tonawanda, Niagara County, New York, US
From the business
Service options
Kerbside pickup
Yes
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 716-364-8020
Site: https://themodelrailroadworld.com/
Site: https://themodelrailroadworld.com/
Opening hours
- Monday:Closed
- Tuesday:6–9PM
- Wednesday:Closed
- Thursday:6–9PM
- Friday:Closed
- Saturday:10AM–4PM
- Sunday:1–4PM
Comments (35)
Went to get Bachmann HO Christmas train set. Website said they had forty.I looked for somebody to help me,I saw a person standing so I looked to see if he worked there or was a customer.He said,you looking at me,what do you wantin a very rude tone.I asked for the Christmas train set.He said we are out. I asked for other HO sets he said, down there on the right to the left over the next isleI found nothing ,so I walked out.If he really was a business person he would have asked me what I was looking for and could I help you put something together that would be used in the Christmas set.I was willing to spend $250.00 I will now order from Amazon.
Couldnt find Styrene sheet anywhere, so I called up Model Railroad World. When I got there, Chris cut me a sheet to my specifications on the spot. Good atmosphere, and seems like hes got some great inventory. Definitely recommend to any model makers!
Second time I was at store great place with great selection. Purchased a engine today unfortunately does not run but Chris already told me before I bought it bring it back if it doesnt run and will work it out.
Just as most old timey hobby shops or train stores are going the way of the dinosaur, here comes Model Railroad World. This place is a continuation of those that came before. I’m 45 this year so I’ve seen lots of them all come & go. My dad used to take me to Spoonely’s, Depew Hobby, Blasedel Hobby, the Stove Shop, Seneca Junction, K-Val, Tim’s Hobby Shop, Niagara Hobby, Field’s, & others that are all gone now. Model Train World is a classic small store where the owner greets you by your first name & you deal with him directly. Since the “soft opening” he had earlier this summer, the stock is steadily increasing. For the type of modeler that I & my son are, the place has the kind of things we like & if I was let loose off the money chain by the woman of the house, I’d easily blow the family budget there in an hour. I love, love, love HO kits, blue box, stuff, & non DCC locos. Chris also intends to get some O-Gauge going too so I’ll be back for that again. I also found a bunch of photos that I bought of local rail scenes once. Yesterday a lady came in while I was there & was promptly helped to find what she needed for a Xmas gift for her husband and treated nicely by the guys there. There’s a mix of new & old stock, assembled building kits, sets, & all different types of stuff. The only drawback for me, which is nothing against the store, is that I live an hour away so I can’t stop there as much as I would rather do if I was closer, but that’s my problem, not theirs...
Cant manage to get my order information they took the money out of my account acted like they were going to send me my shipping information and then stopped contacting me. update: now after almost 4 weeks they refunded my account, the customer service of this business is bs and I will never be using their services again.
Chris is amazing. Great place to go. Awsome pricing. Carries all the brands. For every scale from z on up. Definitely worth going to.
Great store, good selection of all scale model trains. Priced right
Great, eclectic selection. Knowledgeable, helpful, friendly owner and staff. I will return!
This is the 8th or 9th time I have dealt with MRW, for shipping, quality, and service. Unbeatable. The staff are so helpful, you cannot get better anywhere else!
Found Chris and the store [Model Railroad World] through FB --- great service - great price - great models
Drove here during when it should be open and its not. Quite a disappointment.It is in the basement if a church! Confusing, but a wise use of space
The shop owner is amazing. He has a lot of stock, and his prices are great.
Stopped by made amends for past transgressions and differences of opinion. Bought a couple of vehicles for the layout. He still isnt the most inexpensive shop in town, but more than makes up for that in quality and selection.
Great experience! I have a young boy that’s head over heals about this place. Highly recommended and a return customer here for sure!
Interesting location and selection. Friendly staff and owner.
If you cant find it here you probably wont find it...better prices than online too
Great place to do business the owner provides a great customer experience and a store with an impressive stock would reccomend this store to anyone
Has just about everything you need! Very knowledgeable. Great store
Amazing amount of new and used, all scale model trains. Great find!
Wonderful selection...great staff
If you like model railroading, trade sell or buy. They have it or will deal for it.
Nice newer location. More space to walk around in.
BY FAR THE BEST HOPPY AND TOY TRAIN STORE IN WNY!!!
Awesome inventory great staff
Friendly, fair, nice selection
Total reviews rating 4.3
35 Reviews for Model Railroad World 2023:
Review №1
2022-07-17Chris wrote me a bad check. Then blocked me from being able to contact him. So he stole my inheritance of trains. I wouldn’t trust him. Hopefully he contacts me and makes good. But considering he won’t take my calls I have no faith. Don’t take a check from him. I was a fool to trust him
Review №2
2022-03-13Great store . Chris the owner is very knowledgeable and aslo dose great repairs. I took American flyer in and the shop got it back up and running. All the employees are very nice and knowledgeable of all scale models train . Even sold the store some locomotives , very nice transactions with the owner . Highly recommend .
Review №3
2022-08-06Lots of inventory that is older products and way over priced. Didn’t see anything I wanted to spend money on.
Review №4
2022-03-27Lots of junk so please beware. In response to your comment, Ive been there several times and you sell items that are missing parts, broken, etc.. and to top it off, extremely rude based on your reply. Stay away from these idiots and shop online. Do yourself a favor. Thanks for your idiotic response
Review №5
2022-04-10Good to still see model brick and mortar stores like this and I will support them.ThanksRichard
Review №6
2022-01-26Dont take a check from this guy,, He bought my collection for 3300.00 an put it up for sale the same day,, The check bounced 2 days later an we havnt been able to contact him thru e-mails phone calls an texts for 8 months now,, We took him to court (he didnt show) an have a judgement against him an sent it to collections....The sheriff has told me this is now a theft of goods condition..He posts he has the largest N scale collection in the area,,,Yes thanx to my collection!
Review №7
2021-02-10Walking into model railroad world is like a dream come true. A candy store for adults and teens. Everything I could imagine is at MRRW.The prices are affordable... less then on Amazon. And the owner Chris, is willing to negotiate. I model N scale and Im impressed with the inventory.For sale is all scales, makes & models.An entire wall full of woodland scenics materials including inclines, plaster cloth, all plasters like smooth-it & carving. Trees, foliage, gravel, structures & accessories to name a few!Its a store I would love to work at on a daily basis. Thanks, See ya,
Review №8
2020-12-20Prices are right in line with many online retail sales outlets. I was pleased to shop there today and will be back again for most of my O gauge collection. Store was busy today and hard to navigate with so many people, but its the Saturday before Christmas so that is to be expected.
Review №9
2019-11-03Im from Charlotte, NC. Just happened to stop in as they were opening. Chris is a great person to deal with. Bought a bunch of really cool, hard to find stuff, and he shipped it to me so I didnt have to carry it all on the plane. Awesome place, I am back in town again and planning another visit.
Review №10
2021-09-15OWES ME MONEY!! $1250.00 Chris Ziolkowski is a deadbeat store owner!! Bounced a check, doesnt pay as promised or agreed upon!!THIS IS A STORE MATTER!! HE RECEIVED 3K IN STORE MERCHANDISE AND HAS NOT PAID FOT IT AS AGREED. HE HAS BLOCKED ALL CALLS AND MESSAGES.