ModernMD Urgent Care - Crown Heights in Brooklyn

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Phone: +1 646-604-8150
Site: http://modernmduc.com/
Opening hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8:30AM–6:30PM
  • Sunday:8:30AM–6:30PM
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Total reviews rating 4.7

199 Reviews for ModernMD Urgent Care - Crown Heights 2023:

Review №1

2022-04-23

Service when you’re seen has been good. The staff back there is always friendly and nice. But that waitlist sometimes is crazy. It’ll close for the day and then be closed after the first 10 minutes of being open. That wasn’t very helpful and sometimes hard to get in. Even constantly refreshing when it was open. But when you get in the staffs thorough and you get the help you need. 🏥

Review №2

2022-07-28

I went to ModernMD on Utica Ave because I was exposed to Covid and wanted to ensure I was healthy (or not). Turns out I tested positive. The ladies at the front, the one who took the test and the NP who explained the results made the experience comforting. I will return and recommend your facility to family and friends. Good job.

Review №3

2022-02-22

Only gave 4☆s because my results wont be available for a few days and their cardiologist wasnt available so I have to go see a specialist. Otherwise, great experience, attentiveness, and support. Would definitely return if needed.

Review №4

2022-06-05

I get excellent care here! The place is clean. The staff is friendly. Dr. Bailey is a brilliant doctor. The wait varies but when you register things go fairly quickly.

Review №5

2022-07-11

Overall not the best experience.General facts:-Check in is HORRENDOUS for new patients (I assume sign in is simpler for returning patients though). It asks 101 questions - many of which are totally irrelevant for a doctors visit - and may or may not freeze and make you start over half way through. I found myself helping other confused people lol Its so bad that they had an employee come out to help people try to figure out their horrible kiosks. I mentioned how bad it was and they know but dont fix or simply it.-Wait time wasnt that bad. In n out in around one hour.-Friendly employees especially by Brooklyn standards.-Weve all had certain things done multiple times and kinda get the hang of how theyre USUALLY done but the Dr randomly deviated from the norm which left me unsettled...-The only way to get your results is to call in or to sign up for their patient portal to which they dont even tell you about unless you ask. All you get is an email saying to download their app (not actually necessary, you can get on through a browser) only to be asked for sign in credentials which you were never given.-Test results came back pretty quickly.Issues:My biggest problem is that when I went in, described my symptoms and in passing said it seems to be something Ive had in the past, they only tested for that thing! Im not a Dr and Im not coming in just to have you take my uneducated word for it and send me on my way. The Dr is supposed to ask questions, get history and make educated decisions on what to test/treat for. Now that the tests came back neg for that, Im stuck with no usable information and was told to come back in to give the exact same samples to run different tests on them! They should have run those tests the first time too! And were not talking about anything crazy or out of the ordinary, this is a simple test.Also, the nurse who did my intake before the Dr instructed me to *MIX SAMPLES*! I was like what?! Then she double checked with someone else and corrected herself. That is a pretty egregious mistake and even I knew better without any training. Im not trying to put her down, management/Dr needs to train their employees better. Who knows what else theyre untrained about 😬Conclusion:Quite unsatisfied with the care I received and doubt Id go back anytime soon unless Im actually just trying to verify something specific.***Helpful? Hit 👍***

Review №6

2022-06-05

Friendly receptionist, nurse and doctor. Wait time wasnt bad. Office is clean and airy. Will returnJust FYI. If you test positive for Covid and job requires you to stay home for 5 days, make sure the doc note states you return on DAY 6 not DAY 5. My doc note was inaccurate .

Review №7

2022-03-31

Ive been to this urgent care location twice. First time was really good experience. Staff and doctors were friendly and professional.Basically 2nd time was as okay. And I went for the same problem..a cough.Im still waiting for the Dr to come back to me to tell me what the problem most likely was or causing the cough.They did ask about what I was experiencing. But the Dr told me he will be back but an attendee came back with the prescription that was send to the pharmacy.I usually go to my regular Dr but use urgent cares for immediate attention.I prefer cityMd they are more thorough. My opinion.Mind you I did not get any relief from the medication prescribed and I ended up going to a cityMd 1wk later and I must say my cough is Basically gone, chest xrays and other test was done, Dr was professionaland came back to explain what the findings and results were , and that he will prescribed medication. He explained what he was prscribing and was it will help relieve.. now with new and different medication after 3days I barely noticed if I had a couhg

Review №8

2022-06-10

Modern MD in crown heights is a phenomenal urgent care, super clean, the receptionist is very polite, and the Dr. Provided impeccable Services. She took the time to truly listen to me and my primary concernsAnd new the best corse of action that was needed to make me feel great again.

Review №9

2022-05-24

Staff was very helpful. Service was very good. No wait, but this is post-pandemic. I was in and out in less than 1/2 hour. Access to results in the portal. I would recommend.

Review №10

2022-06-24

Staff is really professional, and caring. Will definitely go back and recommend this location on utica ave in crown heights to my family and friends. Thanks Carla excellent job

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