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Moes Southwest Grill in Camillus
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Location on the map
Camillus, Onondaga County, New York, US
Payments
Phone: +1 315-468-6637
Site: https://locations.moes.com/ny/ca...
Site: https://locations.moes.com/ny/ca...
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–9PM
- Saturday:11AM–9PM
- Sunday:11AM–8PM
Moes Southwest Grill in other cities:
Comments (199)
4 people total in restaurant. Tables are filthy. Everyone seems to have a negative attitude. Very poor service.
Food is decent (although not as good as it used to be). It would be great if staff wore masks properly and wasnt coughing while handling food. Wearing a mask properly isnt that hard... evidently the manager isnt getting after people. I used to love Moes, but this is now my 3rd poor experience.
I love this moes. I place my order on the app and call when I get there and my order is on its way to me. No waiting no getting out of my car. The food is very good and you pay for what you get. I get 2 meals from one bowl. My husband get a burrito and he feels like he ate Thanksgiving dinner. Thank you Moes.
Welcome to Moes! Lol that rings through my head all the time. Thisbisnlocated near our real estate office is Camillus so its our #1 go to for burritos. Service is always friendly, the foods cheap and its great. Some of the best Mexican around. Ordered lunch for our entire office today and everyone loved it!
The we’re out of queso but it was still a solid option
As soon as you walk in the employees yell WELCOME TO MOES, great variety of ingredients for made to order, very fresh food, very appealing, prices reasonable
The girl named Jessie at moes made me a fantastic burrito! I took it home and weighed it it was 10lbs! Fantastic service and incredible charisma. As soon as I entered I was screamed at welcome to moes! It woke me up because I was tired! Thanks again Jessie that burrito was massive!
Love Moes cuz the food is good...service is usually pretty good too but tonight that was not the case. Was not greeted when I walked in...stood for 4 min before anyone even greeted me at the counter (I was the only person in line)...a lot of the food items on the line were out or she couldnt find them (because they had been removed). I mean, Ill be back; but was seriously disappointed tonight
Welcome to Moes :-) all of their items are pretty fresh and rarely do I ever get something that tastes like its old. oh, and by old I mean more than a couple hours. Always a friendly staff and Ive never had a problem with special requests
Ladies were wonderful and friendly. Food was on point.
Walked in and was ignored the first 5 mins until I said Hello. Didn’t fell welcomed at all. Cashier was rude. Tables was dirty. There was no where to sit because the table was filthy.
Went on a Thursday night around 7:30 pm, the place was empty but the floors were very messy with napkins, pieces of ice and food. There was a lot of cross contamination of ingredients. This was my first time going to this particular Moes and I dont plan to go back. I have had awesome experiences at the one in Liverpool so Ill drive the extra 30 mins round trip to go there from now on.
The line moved very fast, the crew here is efficient. Food is always excellent .
I would give zero stars if I could! This used to be a good place to grab a quick bite to eat. Tonight it was awful. We paid over fifty dollars for the five of us to eat. We would have been better off staying home! They were out of Coke products (not restocked), chips were so greasy that most of them were translucent we found a mystery chunk of chips the size of a fifty cent piece in them, salsas were very salty, food was understocked and restocked very slowly (the server had to go get lettuce, pork - which needed to heated which you so long we were half done eating before my husbands food was ready, burrito shells...) We were given only 4 of 5 cups and had to ask twice to get a cup for my husband, Door was propped open so the manager could smoke making the whole restaurant cold, all of the trash cans were closed except one, tvs were all broken, and overall the food tasted bland other than being super salty. We will never go there again. Save your money or go to a different Moes!
Very helpful Staff. Corey is awesome, i had an issue with my order and he was extremely polite and helpful.
One of my favorite here is Moes. Only complaint I have is the fact that I was overcharged $5 last month but I will always love Moes no matter what. Customer service is EXCELLENT, especially at the Camillus location. The female manager is a great person and makes the place so much better. Only complaint is customer service on the 1800 number doesnt help you much with anything at all if you have any problems. Still 5 stars! Welcome to Moes!!!
Moes has very friendly staff with great food and options for food too. Their famous queso is amazing and in my opinion one of the best options on the menu with a great price too. They also have a nice kids menu for your little ones if you decide to bring them along too
This location used to be good. For whatever reason it’s gone down hill. The employees don’t seem to care the last few times I’ve gone the soda machine soda was flat with no ice. I would call it an off night but it’s been the last few times same story. Somethings not right lately.
Food is always fresh and delicious. On a recent visit it was very busy but, I was so impressed with the way the staff just jumped in for each other on the line. Making sure people were served as quickly as possible, nice to see in this day and age.
Good was good but the fountain drink machine was not working properly. So after 15 minutes of trying to fix and and refill it, it still was not working right. Ended up with a coke I didnt want. Only about 6 choices, 5 were diet! Was never offered and alternative
Maybe they were having a bad day at this location, but food prep area was a complete disaster, tables were all filthy, trash was overflowing, salsa bowls were emptied, and staff acted like we were an inconvenience although there wasnt a large crowd. If things are different next time there, Ill adjust my rating.
Very Tasty burritos, never really had anything else though. Freindly staff usually. A little expensive, especially if you want any queso dip!!! Small cup will cost ya over $3 dollars!!
Moes always has great food. Tonight, however they were especially swamped. The drink machine was not working right and the line just got longer. They were out of sweet tea so there wasnt even any other options while we were waiting for the soda machine to get back online. A little frustrating, especially for this American boy whose so used to getting what he wants when he wants it
By far the best food experience I’ve had to thanks to rob and cassidy. They where both very friendly and hard working and very polite even tho it was extremely busy. 10/10 will go again thanks to those 2!!
Its decent mexican food. The young staff at this location is a little disorganized but they havent messed up my order. If I want a burrito in a hurry I dont mind stopping here.
Usually have a great meal at Moes, but last few visits have been disappointing. Overdone meat selection, lettuce for salad was wilted, ran out of dressing and had to wait. Food that had to be grilled ended up with burnt items all over shell. Wont be back anytime soon. Too bad its going down hill already. I enjoyed my lunch salads, but will seek alternate places.
I went in for a chicken burrito they were out of chicken the lady said it would be a minute before it was done, I said Id wait. She said no like 10 minutes since our grill isnt working right. So I said steak is ok, she rudely tells another worker to make it as she walks away to do something else. The other worker then starts talking back saying she needs to learn to listen to him and other inappropriate thing. Very unprofessional! The guy behind me also wanted chicken and decided not to get anything. I walked out and went to chipotle instead.
Epic fail. I went into Moes today mind you I was the only one in the restaurant when I got there. The person took my order made my burrito right in front of me and I asked for a cup of queso to go. I got my bag and I left the store I get home and come to find out they put two cups of queso in my bag with chips and completely did not even put my burrito in my bag so now I have a bunch of queso and chips to eat and no burrito that I actually paid for. I can understand if they were really busy and things were crazy but I was literally the only person in the freaking place.ugggghhh.
I dont have much of an opinion outside of their Moe Monday experience, but they have very large portions and tons of choices. Under 20 bucks to feed 2 people and we are always satisfied.
By far the most disgusting Moes I have ever been too. The Moes staff lacks in the cleaning area. Not to mention they were out of half the things I wanted. I doubt they could pass a food inspectors test. Don’t waste your time here.
Steak burrito was tough and very chewy. Soda machine was not working again. ( This was the second time that I was there and the soda machine had problems). The place was empty at 1pm...I wonder why!!
Food was bland. Tables and floors not cleaned up, trash and debris left. Drink area coated in soda and sticky. Disinterested employees dont even listen to what you order even when they ask what youd like.
Used to be a great place for food until they starting skimping on portions but still charging top dollar. I literally counted 6 pieces of chicken in my quesdilla.
The few workers that are actually present, are usually too busy with take out to acknowledge customers. Website makes ordering online difficult. Lose-lose situation.
THE BEST MOES IN THE AREA BY FARRRR BLOWS CICERO MOES OUT OF THE WATER CICERO MOES USED TO BE GREAT UNFORTUNATELY SINCE AROUND THE LAST YEAR OR SO THERE STEAK IS ALMOST ALWAYS INSANELY RIDICULOUSLY UNBELIEVABLY GREASY FOR NOOO REASON ITS DISGUSTING BEYOND BELIEF!!!! However here at this beautiful location the steak actually is normal like Ciceros used to be a long time ago its like they actually prepare the steak properly at this location and its just something that should be expected but its just unbelievable that they actually do prepare there steak PROPERLY!!!!!! At this location i just CANNOT BELIEVE IT!!!!!!!!!
Generally speaking, the food is very good. The service is pleasant as well. Interactions between employees can be off-putting, but they are very polite to customers.
Freezing, feels like a fridge, on a 50° day!
Ive enjoyed Moes for years but recently whenever I go to this one I get dirty looks from numerous employees. This has to be one of the most disgusting Moes I have ever been to, and I can feel my shoes stick when I walk along the floor (not that Im even expecting much anyways). I recommend Moes, but something isnt right with the way this one is run. Cheers.
Very little meat, soda machine didnt work, the only good flavor of salsa was empty and there was no straws. I dont know what else they could get wrong
They used to actually put meat on their burritos. Now you have to ask for extra meat and they still barely put any meat on there. Been to a few different and they all do the same. Waste of time and money.
This place is dirty. It was our first time ever at a Moes. I dont understand why people like this place. The food was barely edible. The place was filthy. Wont be going back to this or any other Moes.
We went to Moes tonight and had an absolutely horrible experience first of all the staff seemed less than enthused the floors were sticky and slimy then we got each a stacker was missing the top tortilla neither one of them sealed properly so it was a messy and hard to eating then when we brought it back up to the counter all he did was take out a new burrito shell and flop all the ingredients into the new show and put it back on the grill adding II tortilla on top that should have been there didnt say sorry didnt offer to make a fresh one with new angry deinse and didnt take anything off of our bill when I questioned him about it all she said was oh well I remade it for you 😡😡😡😡😡😡😡😡😡😡 if i could give negative 🌟 i would
Extremely filthy, staff was not very friendly and only seemed to want to make menu only items not customize your order.
The food is made quickly, but its pretty good. They have various toppings to enhance whatever meal you purchase.
The girl behind the counter was amazing, walking in, there were 5 people in line she took care of all of them quickly while being friendly and funny, wish I could get her name and give her credit she deserves.
Seems short staffed, food was okay. Rice was undercooked but staff are very friendly
Very good! For some reason different from Dewitt location is that possible?
Great place to eat. A little pricy but great food. It was $28 for my son and I. We each received one entre and a drink.
The food was great. The low score is for the hard rock music. Something more related to the product would improve your score
Hard rice, homewrecker made me sweat and tear up. Never had chicken that spicy there before.
Small portions compared to all the other tex mex places around .... come on its more rice and beans a little more protein would make it a lot more worth it
Fresh, safe, food, welcoming staffing!
Staff was miserable got a burrito that was something they should serve on kids menu. Doesnt leave me wanting to go back anytime soon
Quick and easy, good food and service has always been good. Not always the cleanest place to eat, the tables are always dirty.
We almost always love Moes! Certain locations are cleaner than others this one in Camillus was lovely.
Great food but everything feels rushed and half the chicken is burnt.
Service is good, food is nothing super noteworthy. Theres a decent selection of things to get, but I believe the queso for the chips is very overrated.
Customer service was trash the two girls that were working and training someone were treating the trainee like garbage all the while the man that was working was outside the whole time we were there and only came in to take change out of the drawer and refill his cup
Really good food with great prices. 4stars only because the area where they make the good is always dirty.
Not on par with Chipotle. The staff had a cold attitude. Burrito was small and didn’t have much meat in it.
Slightly worse than chipolte imo. Pretty much the same. Similar prices and similar cuisine.
Good tex-mex food and very filling. The service is good and enthusiastic here. Food is priced fairly and the meals are filling along with the chips.
Amazing service! Manager was responsive and very helpful l!
Great fast option for texmex. They were very friendly and checked in if we would need more chips. Love the queso!
The staff was great(especially the chip fryer😉) and the food was delicious.
The nacho chips are not fresh. They taste like they were made two days ago.
Easy-ish, Fast-ish.Check your order before you leave.
Very long line, almost out the door. Staff was still very friendly and quick! Not a complaint to be heard or said.
Its like subway except its Tex Mex and you dont get subs but it has good Tex-Mex food
The staff looked very unhappy being there during lunch rush. Food was good.
Great variety, great flavor, great price. Monday night bowl or burrito, drink and unlimited chips for 6.99
This is one of the best Moes Ive been to. Very friendly staff that give a lot of each topping.
Always great service and food. Staff is great about giving extra items if need be
Quick service, friendly people working there. And most of all great Mexican food.
Great food, everything is fresh. You never leave feeling hungry.
Decent as Moes goes usually have a bit of a slow line but staff is friendly
Good food good service. They were running out of everything but had what I wanted
Love Moes. The woman taking my order was a little rude though.
Great food. Great customer service. The GM is amazing and very personable.
The worker fixing my food was in to much of a hurry and for the price you should get more than a few bites of meat
Competent, friendly, clean!
Sad when I asked for extra chicken bc the last literally put 8 chunks on my wrap and when asking for more she literally added 4 pieces to it but charged me more....ridiculous
Moes is always our favorite place to get great food!!! The taste is so delicious!!!
Always tasty
Loved the food. Clean facility and courteous staff.
Not the best Moes. Salsa bar unattended. Ran out of two while there. Not very generous with salads. I give a C-
Welcome to Moes!! Great food and atmosphere. Try the homewrecker with extra guac!
The food is great and you cant help but love Moe Monday
Food was good as usual, the beans were a little tough though
Quality organic ingredients at a fair price, and the staff here is extremely friendly (better than liverpool location)
Love Moes! Best place for a quick, healthy meal on the run.
Amazing food a bit pricey though. But totally worth it.
Great place for takeout food quick Service
Moes is great. All you can eat fresh chips and fresh salsas.
Very nice place food was good decent I like it
The meat was a little dry but otherwise good service
Qeuso is white gold.
The rice wasnt fully cooked. Everything else was fine
Didnt yell welcome to Moes, but food is good
My favorite fast food place ever. I was sold after my first visit.
Survive was awful tables were discussing safety hazard with the leaking soda machine and food was all messy
I ordered a chicken rice bowl with all the fixings was very good
Customer service is horrible they only give you a little bit of whatever meat you get
The burritos and salads are very good here worth the $
It was ok
They make the best burritos with the best queso period!
Best Mexican food around. Their Chili Pablanos are the bomb.
Good food, a little on the expensive side. Expect to spend at least $10 per person for a meal
Friendly and extraordinarily competent staff, great food
People veary nice food was great
Food always fresh and employees always friendly
Great food, needs a mild sweet sauce.
Awesome food. Mondays are very busy
I love the food nice atmosphere
It was really good and the salads are amazing
Love the food and people that work there
Good food, reasonably priced.
Moes is my favorite Tex Mex place!
Absolutely in love with queso and the quesadillas
Tried to order online the last 3 times, always unavailable.
I love it here the atmosphere is amazing very clean!!!
Only three people working on a Friday night at 6:30pm. Boo
Cant beat MORS on MONDAY special.Never been disappointed.
Definitely a chain restaurant. The food wasnt bad though.
The food was good and very filling.
Welcome to moes!!!!
Good food and nice people
Not overly generous with their toppings
Food is good. Quick service.
Love the food not the prices
Good food and friendly staff.
Love Moes. Havent had a bad visit.
Fast service, good taco salad!
Pricey for what you get can go to a Mexican restaurant for cheaper
First time there. Wasnt bad
Great food, great service
Delicious and fresh tasting!
Love Moes I prefer this over chipotle
Great food for the price!
Consistently great! Welcome to Moes!
Always great food. :]
Great service! Great food!
Good food good price
Good service good Mexican food
Family friendly, fast service.
Amazing food and service!!
To expensive 4 my taste
Food always soo good
Always good, reasonably priced
Everyond yelled WELCOME TO MOES!!! when i walked in
Best chain burritos around
The kids love the soda machine
Fun, freindly and great salsa!
Good food fast.
Very clean and employees are very friendly.
Welcome to moescant beat there buritios
Its ok, nothing to write home about.
Foods fire. Very clean.
Delish! Welcome to Moes!
Enjoyed our nachos!
Always good and friendly
Good food fast
Queso. Get it.
Moes...This location is kept up well
Basic Moes, friendly service
Closed early for no reason
Great place to eat
Fast and friendly.
Inexpensive and consistent...
Great customer service
Good.
Its great
Its moes
A bit over priced.
Good burritos.
Welcome to Moes I guess
Was fairly good,l
Burritos sold here
Good food.
Loved it
Always good!
Good food.
Always delicious
Great food
Love Moes
Good tacos
Awesome
Poor
It was good
Total reviews rating 4.1
199 Reviews for Moes Southwest Grill 2023:
Review №1
2022-01-21Always put in mobile order - order never ready when I come in. Ordered nachos today and had like 2 pieces of white chicken and not any queso. Will be sticking with chipotle
Review №2
2021-08-06Good chips, and they now have tasty Buffalo queso to dip them in for an extra charge. Its a good idea to walk the assembly line to preview the toppings available before ordering because there are a lot of choices to be made. Overall, the food is decent, plentiful, and quick. However, unless youre in a hurry, you should consider driving less than a mile to Hinsdale and Milton where there is an excellent Mexican restaurant called Azteca.
Review №3
2022-07-27Worse customer service experience I think I have ever had and food was close to same. Had to leave work to go back two times just to sit back down and figure out that I was still missing stuff. Not once did the smug face employees even attempt to apologize for not doing their job!! If you can’t choose your ingredients and you have to take what they feel like you should have when you spend ya money the. They should just say so… home wrecker bowl is dry and disgust so ya self a favor and get something else or just go to a chipotle !!! Why didn’t I!
Review №4
2022-06-06The woman that took our order didnt listen we ordered a stack and a quesadilla and she gave us a burrito and a quesadilla and then when I told her it was wrong she rolled her eyes at me and huffed and puffed. Then I said I wanted 2 cups of chipotle ranch and she again rolled her eyes at me. She had a major attitude problem. We used to come here a lot but the food has gone downhill and the staff is really rude and unprofessional. The quesadilla was so messy it was like slop.
Review №5
2022-06-13I often order from here through Doordash for lunch as I am unable to leave my place of work during the day. EVERY SINGLE TIME something off my order is forgotten, ie. chips, drink, queso. Sometimes multiple items at once. I have given multiple chances and even called to complain, but still seems to be no focus to get orders complete and correct. It makes me sad because I like the food, but I will not be ordering from here again.
Review №6
2022-07-06Pretty good food whenever I go, not usually a problem with any orders.
Review №7
2022-04-29Fresh and delicious! Little pricey...Staff was polite and fast.
Review №8
2022-03-31We really like Moes. Friendly staff, good food,.good specials on Sunday and Monday, good loyalty program.
Review №9
2021-12-19I recently became a vegetarian, and I was delighted to find out that Moes has tofu as a meat substitute! The food is still delicious as always and Ill definitely come again.
Review №10
2022-05-08Fair quick tex mex type food. Food and staff was marginal good.