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Mohawk Chevrolet in Ballston Spa
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Location on the map
Ballston Spa, Saratoga County, New York, US
Payments
Phone: +1 518-382-8836
Site: https://www.mohawkchevrolet.com/
Site: https://www.mohawkchevrolet.com/
Opening hours
- Monday:Closed
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
Comments (199)
Jake Lotano was amazing! He promised to help get me into a car as my lease was ending, and he did it in perfect timing. Everything seemed to line up just right except they didnt have the exact features I wanted in the car. He did some quick research to find out how we could get those features added. Now Ive got all that I need. Ill definitely refer friends to Jake, Jack, Travis and all those at Mohawk Chevy!
Best service and people Ive ever dealt with thank you Mike otoole was fantastic
The manager for the repair shop was amazing. Great guy. The rest of the staff was wonderful as well. Best experience at a dealership I have ever had.
Our father came to the life-stage that he realized that he couldnt drive anymore. Instead of attempting to sell his Impala ourselves, we decided to explore the local dealerships to see about their instant cash sales/purchasing programs. While I wont give specific dollar amounts we only had to go to two of the local chevy dealers to determine that Mohawk Chevrolet was the place to go. As the first dealership was very eager to buy Dads car for almost 20% less than what Mohawk Chevrolet offered. Once the decision was made, Tom Kenneally (Used Car Sales Manager) and his team, made the process seamless. Dad lives near the Utica area, and was worried that the process was going to take hours. Not so. Once we were at the dealership it was 30-45 minutes later that we were walking out. Ill add that 20 minutes of that time was small talking. Quick, seamless and pain-free. Lastly, I will state that the Haraden family has yet another winner. Stunning showroom. Professional employees. And wonderful people to deal with. THANK YOU!
Check in process is quick and easy. Waiting area is spacious and water coffee and donuts are available and there are other snacks and drinks available for purchase. They did a great job with the alignment on my car even with it being extra low. Will definitely recommend for people in the future.
Had a flashing check engine like and other warnings and car was running really rough. Got me in first thing the next day for diagnosis, identified the cause, and had it fixed and on my way by lunch. Really nice waiting area as well - the private room was very handy for me to get work done while waiting.
From the time we arrived until the time we got to drive off in our new vehicle purchase, everyone at Mohawk Chevrolet was just wonderful. James was very helpful and took the time to listen to us on what we were looking for in a vehicle and what we needed to fit into our budget. Josh helped with the financial aspect of it and was also very prompt to answer all of our many questions that we had without making us feel rushed. Kacey gave us a walkthrough of the many features of what our new vehicle had and was very pleasant as well with answering our questions. I highly recommend this Chevy dealership to anyone. Bravo! Keep up the great job, you definitely have lifetime customers here!
The employees at Mohawk Chevy were not only professional, but made my experience fun, entertaining and offered me a better deal for the vehicle I purchased, than expected! Nathan my Salesman, was very knowledgeable, patient and professional! Definitely going to be a great fit with the Mohawk family! I wish himself and Mohawk Chevy great success for many years to come. I definitely will be back to purchase again from this dealership!
Friendly, professional, and thorough work. Definitely recommend.
Although it was a very long day and a lot of waiting , everyone was very accommodating, friendly and professional. Customer service was great.
When I originally went into check to see what the problem was. They came back and told me that my front axle needed to be fixed and that the car was not drivable. I said that is the only vehicle I have and I use it for business. I said do you have a loaner I can have. They said no we do not have a loaner. I said then can you rent me a rental car and pay for it. They said no we cannot do that. And they also told me they were not going to release my car unlessI signed a waiver that if something happened it was my responsibility. I literally had to walk out to my car take the keys open the garage door manually and drive away. I was already running late for an appointment with my lawyer because the appointment had taken longer than they said and I was already two hours behind at $450 an hour . They literally tried to hold me hostage at the dealership
Poor communication and price gouging. I had a minor problem with ignition cylinder key way and being a Chevy dealer I thought theyd have the parts and so appointment was made for next week. Week in on their website progress tracker did not show anything being done and when I called they had not known about my car presence in the parking lot, so they rescheduled for next week. That week they had called me to let me know that the service would cost 1000$ as opposed to ~300$ and they did not know if the kit was even available. On top of such price i was renting a car costing me close to 2000$ which means that by the end of this minor issue I had incurred a bigger price tag than the car its self a 2004 impala. When looking at amazon I found incredibly cheap alternatives that anyone with a flat head screwdriver could install. By the end of the week I had called asking to cancel my car fix before the expected date which Im told was already cancelled. The next business day I went to pick up the car how ever it was already worked on and I had to pay; on top of what was done they quoted me another 3k for some non issues tore off my service sticker. Whats interesting is that my car was covered in snow indicating that it was not in the shop since last snowstorm... that is a week before I came to pick it up. Im confident in my cars health and I will never take it to a mechanic unless they are my friends, that i have many!
Simply put, our experience with the entire team at Mohawk Chevrolet was overwhelmingly positive. The Mohawk team is clearly motivated to deliver each interaction in a professional, courteous, and customer-first fashion...all while having some FUN in doing so. I have been a Mohawk customer for several vehicles now...not only will keep going back, but would recommend this team to ANYONE with vehicle needs. Jessica DiTrapano was an excellent salesperson. Thank you, Mohawk!
Will in sales in hands down the best salesman in the area. He went above and beyond for my fiancé Connor to get him into a new truck! He is very reasonable and very personable and is sensitive to the struggles people are dealing with during this time. He went above and beyond finding the perfect truck for him. Got it delivered in a reasonable time and helped with the price. Getting him to where he is comfortable for a monthly payment. I highly recommend working with Will. You will not be disappointed ! Hands down best dealership around!
Well we are a little disappointed with the service that we received. My vehicle has been serviced from last August. It looks like every time that they serviced my vehicle it was another part for the A/C unit. Well as we all know we dont need A/C in the winter months. So to my surprise I put the A/C on the other day and guess what it didnt work. Just some cool air. So back we go to your service department and there excuse is it another part for the A/C unit. I personally think that your service department missed this new part some where between August and now. Now that my vehicle is out of the factory warranty. We just purchased a new 2022 Equinox from Mohawk Chevrolet. We were looking for your business to help us out with this problem.
Had an amazing experience at Mohawk Chevy! Andreana was so helpful & so responsive. As a first time car buyer I had no idea about a lot of things that went into buying a car and she was so kind & made things so easy for me. Highly recommend going through Andreana at Mohawk Chevy to buy your vehicle!
Dropped the car off the night before, drop box is easy to use & understand.Service advisor called the next morning while he was writing up the work order to make sure all our needs were discussed & addressed.Car was ready when promised!Excellent experience with Mohawk Chevrolet & our service advisor Dom Vitti!
Efficient, friendly, quality service. The whole service process is very well organized.
Blaine was the most professional technician I have ever encountered in years. Thank you for going above and beyond to make sure my 2017 Equinox is was in tip top running condition during a very busy week.
Jessica was amazing! She worked for my car sale! Her personality is wonderful her energy I want to bottle it! I went to see what I could get for my car with NO intentions of buying NEW, she started with a just take a look see and talk to me sort of spin and a week later I drove off your lot with a brand new 2022 equinox! The color I wanted and everything! I cannot say enought about her ! I had Judd a few years ago and I thought no one could beat him! Cudos to her for selling me a NEW car as I was so against it! hahaha
Mohawk Chevrolet is the ultimate best. Absolutely putting the customer first! I am in love with my new Blazer. The Service Manager Steven Duncan was so sweet and knowledgeable.100% recommend ⭐️⭐️⭐️⭐️⭐️
Super friendly and great atmosphere to wait in while your car gets worked on.
Amazing car buying experience with Joe Tanski. He is super passionate about corvettes and really knows what he is talking about. Recommend dealing with Joe if your are looking to buy a new car.
My customer service helper, Ms. St. Louis, was extremely business like, professional, and represented her position excellently. Her coworkers were loud and obnoxious. Several customers had very negative experience and the reps just made jokes and acted like they didnt care. The customers also had very long waits they didnt expect or no help at all. I understood because my 2 hour appointment took six hours! I honestly could never recommend anyone to use the shop. This is after buying 2 vehicles the previous month. Much needs to be corrected!
Absolutely love my new car. Nate was our salesman and was fantastic. Would definitely recommend this place to family and friends!
Worst service appointment Ive had in 24 years. Service manager confirmed symptoms and then they basically parked it, called me an hour later and said everything is fine. Tried telling me it was in off road mode which was probably causing poor driving conditions. Well on the new tahoes everytime you shutoff the vehicle and restart it, it defaults to normal mode. So does that mean theres a software error?? No indication on the frame that it was on a lift. Do yourself a favor and save the headache and find a more reputable service depart. I know the pandemic has forced the hiring of incompetent workers but this from my experience is the crowning jewel of incompetentency. Well done Mohawk, well done!
Excellent service! The service department will always be upfront and honest about the cost and repair times. They get the job done fast and well.
Jess along with everyone else were a pleasure to meet and helpful in every way.
Everyone was great and made me feel comfortable and met and exceeded my expectations.
We, my Wife and I, loved it We went there to see s car for our Daughter. The salesman was very helpful (not pushy or rude) and told us about the car and we bought it
I had a great experience buying my first Camaro from the friendly staff at Mohawk Chevrolet. They made it easy and painless to purchase a vehicle. My Salesperson Andreana made my boys and I feel at home through the process. I would definitely recommend them if you are looking for a vehicle.
I had my car in for an oil change, tire rotation and inspection. I never received my inspection receipt. Also, car wash was down, and I still had a complimentary wash coming. They did say they would honor that next time I was in the area. 6 months ago, I also never got my complimentary car wash either.
As always it was a pleasant experience having my Tahoe serviced at your dealership. Mr. Rivers Is very professional and a pleasure to work with.
No surprises…performed work quickly and professionally. Will go back again.
Talk about embarrassing! We came in with cash in hand to purchase a new truck, and our sales rep. Andreana Bannon was unpleasant to say at the least. She said there was NO room to negotiate. She left us unattended for close to an hour, and when she retuerned with her laptop, it was adorned with a JUUL vape charger! Rude and unprofessional. Do yourself a favor and go somewhere more professional.
Very nice pepole , kept me informed. Only thing was I needed windshield replaced and was told ya all dont do that in house. Even when its a new truck I bought from you. Had to take my business elsewhere.
Not impressed with this dealership. I turned in my lease and for days later I received emails and phone calls asking for my vehicle. Apparently one hand doesn’t know what the other is doing. Was less than happy with the service department ordered window guards and they were broken nobody ever opened the box to even make sure they were right let alone not broken. They did come to my home and install them as I was NOT coming back Would not recommend this place.
I was pleasantly surprised how Mohawk Chevy Service folks took my Colorados stearing issue. Youve won me over. My son and I will be going to you for all our Chevy needs.
Great customer service. Amazing detail work on delivery. Honest pricing. Brand new, clean dealership. Highly recommend.
I called and made an appointment for a recall. They told me it’s going be 2 hours and it finished in one hour which I’m impressed with everything. Everything went smooth.
STAY AWAY FROM MOHAWK CHEVROLETRecently I had a very bad experience at Mohawk Chevrolet in Malta, NY. In September 2021, I finalized a deal to buy a new Chevy Colorado and trade in my Chevy Silverado. They said they would give me $12,000 for my Silverado as a trade-in. I signed paperwork, gave them a $500 deposit in good faith, and we shook hands. Took six months for the new truck to arrive in Malta (not their fault). They then informed me my trade-in value was now $7000, a drop of $5000. Kelly Blue Book had the trade-in value at $12,800, a drop in value of $500 over that time period, not $5000. Carvana and the local auto repair shop both said the Silverado was worth more than $12,000.I believed this happened to me either because someone else wanted the new truck and was willing to pay more for it than me or they thought I might be stupid enough to take $7000. No other dealership had a Colorado the way I wanted it and I couldn’t wait another six months. Had to come up with cash for the full purchase price and pay the extra sales tax because I no longer had a trade-in. I feel what they did to me was absolutely shameful, dishonest. My advice to you is stay as far away from Mohawk Chevrolet as possible. Their motto is: “We go out of our way to please you”. I think they should change that to: “We go out of our way to _____ you”. I think, by now, you can guess which word I would use there.
Awesome first time experience. Great customer service ... Dominick, James Service identified problem and fixed, however I do feel you should speak to customer before any additional work is performed. Thank you
Thank you Andreana for making my car buying experience at Mohawk Chevrolet so smooth and easy! I highly recommend Andreana if you are looking to purchase or lease a vehicle!
Total reviews rating 4.2
199 Reviews for Mohawk Chevrolet 2023:
Review №1
2022-06-23Mark was helpful and attentive while completing the purchase of my 22 Tahoe. He worked with me to get a trade-in-value for my Civic with which I was happy. Jack Marsh also clearly explained and extended warranties and their value. I would certainly return to Mohawk to buy a vehicle in the future.
Review №2
2022-06-27Friendly atmosphere. Service staff took the time to show me around the facility. Complimentary beverages and donuts a nice touch. Service completed timely and left with a washed car. Will be back for next service.
Review №3
2022-06-11Got an appointment super fast for my car that wasn’t running properly. Greg got me in quick and called me with an estimate and explained what was going on. Something happened and they had to keep my car overnight so Greg supplied me with a rental truck for the night - they then had my car done before 10am the next morning. One of the best experiences I’ve had with a dealership ever! Thanks again Greg and Mohawk Chevy of Ballston Spa
Review №4
2022-07-01Excellent customer service and attention to details. Amazing experience for a first time visit, look forward to next time. Everything and anything you can think of the provide.
Review №5
2022-06-27People were super courteous and service manager took the time to give me a tour of a spectacular facility. I had concerns and he addressed them promptly
Review №6
2022-05-26We loved dealing with Jess. She wasnt pushy and she was just super real with us. She even reached out to let us know that this SUV was in stock, and we were able to go right over to check it out. We love our new SUV, its perfect for our family. Thanks so much!
Review №7
2022-06-03Service department,Very helpful, and honest. I went to a Monroe for an inspection. My bad. I came up here inspection passed, and didnt need breaks rotors replaced. I will definitely drive 35 minutes to get here again before the 1 mile to Glenmont Monroe. Thank you Mohawk Chevy job well done!!!
Review №8
2022-06-11Did a Kelley Blue Book instant cash offer. Went to two other dealers because they were closer before I came to Mohawk. Big mistake on my part! The other dealers told me they would meet or exceed the KBB offer then when I got there their actual offer was 4k to 5k less! Thankfully Marc and I connected. After sending a few pictures and a phone call he made an offer that was right where I needed it to be and when I brought the car in it stayed the same unlike the other dealers. If your trying to sell your car, go to Mohawk Chevrolet and see Mark! Also, the facility is beautiful and the selling paperwork/process was quick and painless! Not to mention, he even offered us a ride home and we live 40 minutes away!
Review №9
2022-06-28Mohawk Chevy was really amazing, My car salesman Dax was very patient and knew the Situation I was in, knowing there could be a chance i could not afford a purchase. he took his time and worked with me and they offered me 5500 hundred for my car that wasnt drivable and did not see it either.. they gave me new tires and fog lights on the 2019 Kia as well. Every one who was part of this process was not only great to work with but patient with me and willing to see it through.. Thanks again and a personal Thanks to Dax.. if you are looking to buy and see something you like here. just go. you will not regret it.
Review №10
2022-06-15Jonathan was my salesperson and did an outstanding job. Robert was the manager and he was excellent as well. I’m very thankful and appreciate the professionalism.Love my truck!!