Staff required to disinfect surfaces between visits
Yes
Mohawk Chevrolet - Service in Ballston Spa
Categories
Location on the map
Ballston Spa, Saratoga County, New York, US
Health and safety
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointments recommended
Yes
Phone: +1 518-405-6466
Site: https://www.mohawkchevrolet.com/...
Site: https://www.mohawkchevrolet.com/...
Opening hours
- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
Comments (137)
Im so sad to write this review, but it is unfortunately necessary. I own a 2020 Silverado 1500 Trail Boss in Tangerine Orange. This truck is the love of my life and only has 26k on it currently. Because of this, I typically take my truck in for oil changes, warranty work, recalls, etc.Late October I brought my truck in for a known recall. The staff at Mohawk Chevy did not think it was necessary to perform the recall work...I only received an oil change, tire rotation, and alignment. I was peeved, but I assumed if I was having an issue with the truck I would just bring it back in.I just brought my truck back in less than 90 days later because my front tires are wearing VERY unevenly and the truck is pulling to the right. Also, the rear brakes are squeaking and there is a burning smell coming from the rear drivers side.Not only was the gentleman at the front desk rude and sarcastic -- they claim they didnt find ANYTHING wrong. During their brake inspection...they did NOT look at the calipers which is where the problem probably is. When I asked why the tires were documented as normal wear pattern their response was that the tires were fine. I promise the tires are NOT fine, but they were perfect less than 90 days ago.So all in all -- theyre unprofessional and useless. I had a TON of issues with Mohawk Honda when I had a Honda.....I should have known better. For everyones sanity, go ANYWHERE else!!!
This was my first time using the Service Department as I just recently purchased my new vehicle. I scheduled my appointment online which was very easy and user friendly to bring my vehicle in for a recall. I was greeted right away by my service advisor Greg Rivers. Greg was friendly, professional, and informative as he explained the process of what needed to be done to my vehicle to complete the recall inspection. Greg kept me well informed throughout my short stay in the very comfortable and inviting service waiting area. They were very quick in getting me back on the road and to work! Thank you Mohawk Chevrolet Service!
The guys in service are always very welcoming and helpful. Special thanks to Greg Rivers for always being the one to answer questions and get things figured out any time I need any help with my trailblazer. Also thank you to Don M!!
Everyone was very nice. It took longer than expected and communications could be better while waiting - but in general good experience
Scheduling was easily done online. Staff is always friendly and professional. I was in for my first service on a new truck and I was in and out within an hour. They even washed my truck. A+
I was promptly greeted when I arrived. My service writer was very friendly and professional as I explained the problemThey told me they would call when repairs were completed as I chose to leave my vehicle. The repairs were completed in a few hours and I received a call that my vehicle was readyI would definitely recommend this dealership for repairs on your vehicle and would not hesitate to to trust them again.
Craig and Alyssa were very professional and kept me informed of everything being done. My technician diagnosed the issue quick and I was on my way in no time.
Steve, Travis, and mechanic Dom Depalma went above and beyond, free-of-charge, to help me after-hours in an emergency situation. I pulled off the highway after they had closed for the night and they stayed late to diagnose, fix my issue and get me back on the road and safely to my destination. I am beyond grateful and impressed.
Professional, detail oriented, accommodating, welcoming, all in all a great experience. Already booked my next appointment in Sept.
I stopped by for a oil change and tire rotation and inspection. The service rep told me it would be and hour and 15 minutes because they were a bit behind. 1 Hour and 15minutes later I was on my way. Great dealership-friendly staff.
I have a 2019 Diesel 2500 Chevy pickup truck. I have a rattle in the rear passenger seat and I have brought my vehicle into the new Malta Mohawk Chevrolet location twice. The first time they indicated it was a broken back seat and told me they were purchasing a new seat and would replace the entire seat. When I brought it in for repair they said it was only a bracket which they replaced - not the full seat. I drive home - The rattle was still there. I called them a second time, brought the truck in again to get the rattle fixed correctly. Please note: As you drive into the service bay, they have equipment that will do an immediate service diagnostic on your vehicle. They promptly inform me that I need an alignment on the truck. I said Im here for a second time to fix the rattle - not get an alignment! This time they tell me it was just a bolt that they previously replaced in my truck (not a full seat or bracket as I was previously told) and I had to leave the truck for a second time. 3 hours later they called to say it was not the bolt, or bracket or seat that was causing the rattle-they said it was a hanger on the exhaust system that was hitting the spare tire plastic cover!!! They charged me $160+ to diagnose the problem because it was an aftermarket exhaust. I picked up the truck, pay the fee and immediately brought it to my trusted mechanic (whos been doing his job for over 30 years with a very successful business). He said there is no wear mark on the plastic shield to indicate that it was rubbing and that the diagnosis was incorrect. Additionally, he said my truck did NOT need an alignment. So now I am back to step 1 - with a 2 year old very expensive truck that rattles and the Mohawk Chevrolet service workers have no idea how to fix it. Would I recommend you bring your vehicle to be serviced there? NO!! They do not listen when you try to explain the problem and will quickly diagnose to get you in and out. Your issue will not be fixed and all you will be is frustrated and poorer in the pocket.UPDATE-10/29/21…yes I went back again because the rattle was really getting on my nerves. This time they kept my truck for over a week and finally called me to say they fixed the problem. Loose bolts in the back seat. I picked up the truck. Seemed ok until 2 weeks later when the rattle came back louder then ever. My suggestion is find somewhere else to take your vehicle to if you need maintenance. If they can’t fix a simple rattle after months of trying, I wouldn’t trust them for even an oil change.
When we purchased our vehicle from Mohawk Chevrolet and Adriana being our salesgirl, l expected the thank you and thats it. To my surprise Adriana reached out to us and made sure that we were totally satisfied. She then made arrangements with the service department to Simonize our vehicle and remove the couple of scratches that were present. What a beautiful job they did.I would definitely recommend Mohawk Chevrolet and Adriana as your sales rep.
My annual NYS inspection was done. Don was very professional & friendly. I am worried that Chevrolet no longer makes the Malibu as my lease ends January 2023
The folks at Mohawk Chevrolet made the process of buying my very first truck easy! I ordered it in June and it was delivered in October. Dax went out of his way to contact me on all updates!
I have used this dealership location for 20 years for my personal and business vehicles. They have a Great Service team, they are very personable and knowledgeable. The work gets performed on time and right the 1st time. The Great service starts with your phone call to make the appointment, no hassles just Good customer service right from the start!
Friendly, fast service. New dealership is nice and waiting area is comfortable.
Mohawk got my truck in same day and got to the bottom of brake issue.They had me back in my vehicle the next day! Would highly recommend Mohawk Chevrolet!
Tony at Mohawk Chevrolet made purchasing our GMC Denali seamless. He was a pleasure to work with, was not pushy, and made sure we were well taken care of through the whole process. I highly recommend anyone in the market for a Chevy truck to go to Mohawk Chevrolet and ask for Tony, you will be well taken care of!
Service advisor was professional and had a nice conversation about life afterwards. I would recommend Mohawk Chevy to anyone I know
Mohawk Chevrolet was great the 2nd time there and they fixed the problem with the brakes! The first time did not fix the problem and they were somewhat rude to my husband! So a week later I went over with him and they were very friendly and solved the problem with my husbands truck so I am very happy and will go back in the future if any more problems come up!!!
I am deeply satisfied with Mohawk Chevrolet exit 12 of the Northway. They fixed my car with expertise work. They respected me way better then where I bought my car (Whiteman / Dix Ave, Glens Falls). I will from now on go here for any issues in near future . Im done with Whiteman. Thank you for helping me out as soon as you could.
I requested a state inspection. It was brought to my attention that the brake fluid needed to be replaced. I sat in a beautiful and comfortable lounge reading a book and chatting with a few employees while I waited. I will continue to use Mohawk Chevrolet services in the future.
It was my first service visit at the Ballston Spa location and I highly recommend! The new facility and customer experience exceeded all expectations. Don, the service representative, was professional and knowledgeable allowing for a seamless experience! This dealership has my future business!
I brought my vehicle to have it checked as it is new to me, and the engine was sounding louder than my other cars. I was wondering if it was the muffler. They kept it all day and checked out every possibility of a cause for the loudness. They couldnt find anything wrong. Greg, kept a record of my complaint and said that we will just watch it to see if it gets louder or there are any problems. He was very nice and courteous. I am pleased with they way he handled things!
Very good helpful, it was timely it had to due to reduced engine pressure. By the grace o goodness they were to repair the same day.
This place is one of my favorite car dealerships. I’ve recommended people to them due to their kind and professional way of dealing with people. Jude helped me with all the questions I had and was very helpful to me. He was patient in showing me a few cars and giving me the details of each trying to figure out what I was looking for. They have a GREAT selection of vehicles and so many helpful people. I highly recommend. Plus the location is great, right off the exit.
Very professional, transparent, on time and great with communication. Recently purchased a 2021 Diesel Silverado and working with Dre and the service team has made running my business much easier. They understand that as a small business owner that time is money and make sure they have everything done properly and on time so you can get back on the road as soon as possible.
Had car starter installed. Quick and efficient service. And such professional, courteous staff.
The service advisor Steve Duncan has been great in handling our repair issue. Due to the delay in getting a part, he was able to get me a dealer loaner vehicle while my truck was waiting on a back order Chev part. The part has come in and I plan on picking up my truck on 2 4 2021.
Got my 2019 GMC Sierra in for an oil/filter change and tire rotation on very short notice. Work was done quickly. Price was slightly higher as the tire rotation was billed as an extra. Other dealers include both services for the same price.
I bought a new 2021 Silverado in January of this year. In April of this year, a push rod broke on the right side (total mileage 3680). I asked for a loaner vehicle and was told that none were available. It was in the shop for 10 days and when I picked up my vehicle, I was told that I wouldnt have any more problems with the engine.Then at the end of September of this year, another push rod broke on the left side. It was in the shop for 17 days this time (total mileage 8370). Again I asked for a loaner vehicle, and was told that they only had 4 loaner vehicles available, and it did not look too good to get one. A week later, I called to see if I could get a loaner vehicle. I was told that maybe they might get one from enterprise rent a car, and they would get back to me. In the meantime, my wife had to make arrangements to get a ride to work, so I could have a vehicle.The day after I picked up my vehicle, the engine started to run rough. I called the service department, and told them that I would be there in 20 minutes, as I was near them.It turned out that a spark plug wire on the right side was loose and it fowled up the spark plug.So for the nine months that I owned it, it has been in the shop for 28 days.I requested to talk to the regional service representative, and I have not heard anything back yet.
I walked in about 10:30 am without knowing exactly what truck I wanted they had a pretty good stock. My salesman Tony was awesome by 4pm I was driving out with my new 2017 silverado z71 Red Line Edition full of fuel and fully detailed. This truck is sharp it had one issue but Tony made sure it was taken care of. ive seen a couple negative reviews but during my time there everyone was very nice and helpful even the parts lady was helpful. Ive worked at a dodge dealership and saw some people only out to get your money. This place really seemed to care about what you wanted/needed not just to toss you into a vehicle thats going to give them a fat commission. Ill be looking forward to working with Tony again.
Brought my car in as it died when I was out. Greg was very professional helpful and took all my notes. They assessed the car and Called back that night to let me know what was wrong. Was able to pick up the next day! Alyssa was great at checkout
Employees were friendly, professional and quick to step up when I first arrived. New facilities are beautiful and very comfortable for the customer!
Very great experience at this dealership! Recommend for everyone to being their cars here! Shout out to my service specialist, Greg, who was fast, super friendly, and a pleasure to work with.
I had very specific problem , an exhaust leak in an un obvious place. Was hatd to find and figure out st first, Greg in service went over and above and listened to me. We discussed how to proceed , he coordinated with the technician and everything worked out great.. i got truck back the next day all fixed and covered by warranty. Thank you Greg, i cant say enough. He is honest and he listens.
Really good customer service on my last service visit with Don. Will definitely keep using Mohawk for service!
First time dealing with Mohawk service but I was very impressed. Work was first rate and done in a timely manner. Now that I own my first Chevy I guess Ill be seeing more of them in upcoming years, hopefully not too soon.
Very nice new facility. Professional service desk staff. Car was ready in an hour as they promised. Great waiting area with coffee and goodies to eat. Far better than previous location
TL;DR: The only reason this is 2 stars and not 1 is due to the good work of the actual repair technicians. If you have a warranty, come prepared to have a lengthy fight with Mohawk and GM about using it at all. They are not your friends. Protect yourself.My car required repairs, of which, according to my warranty, were covered. The process of getting any repair covered under my GM warranty has been the most frustrating and aggravating experience ever. I also witnessed behavior by the Mohawk dealership staff and GM customer service representative that struck me as VERY troubling. First of all, out of the gate, both the dealership and the GM rep, each denied that I had any warranty at all, which wasnt accurate. In both cases, after I pushed back, they immediately walked this back both giving the response of oh Im sorry, my mistake. They both then tried to tell me that the warranty had already expired, which was also not accurate. Again, after pushing back on them, they immediately walked it back saying again oh Im sorry, my mistake. Pivoting to the dealership specifically; We then had a lengthy dispute on what was actually covered under the warranty, because there were issues that they claimed werent covered, however the language of the warranty was pretty clear to me that it was. Their strategy then moved to personally attacking my knowledge of my own warranty, of which I was reading from verbatim, as well as being very condescending about my knowledge of how cars work, all the while talking very fast and trying to rush me off the phone as quickly as possible. I asked to speak to the manager and was told that they were In a meeting. I then asked to be forwarded to their voicemail, was told I cant do that, I asked for his direct number and was told I cant give you that. I asked for his managers boss and was told the same thing. There wasnt a SINGLE person of authority at that dealership who would take 5 seconds to talk to me about this. They also refused my requests to be given a copy of the details of the warranty that they had on file for me so that I could make sure we were on the same page. I wont go into specific details to protect the few good employees they have from retaliation, but essentially, after about a month of fighting them, they finally relented and I got my repairs completed. At that point, the repairs on my car were done promptly, and properly. The actual service technicians working on the cars that I actually interacted with seemed to be very stand up, honest, hard-working people. Its a real shame that they have to work under such a exploitative and dishonest business. Through this whole process I couldnt help but think of those people who arent privileged enough to tie their car up for so long while they fight over $150 worth of repairs. Someone in a more desperate situation might be more inclined to just pay the $150 to avoid the weeks of headache. Herein lies the most troubling thing about this. It felt like extortion. I cant imagine how much money is made every year due to strong arming people to pay for repairs that the warranty that they paid for is supposed to cover. Based on my experience with two other GM dealerships and dealing directly with a GM representative, Im forced to conclude that this wasnt an isolated incident based on a bad or not well trained employee, but rather a systemic coordinated effort to defraud customers of coverage they already paid for. I shouldnt need to hire a lawyer just to get my car repaired. There isnt any sort of consumer protection here, and any word from GM that they Dont do this or Wont do this is worthless, because they have a financial interest in denying every single warranty claim. If you plan on dealing with Mohawk or any other GM dealership, be sure to come well prepared and well read on what your policy is, and be sure to stand your ground and not let them bully you into paying for service that you already paid for. Management wouldnt talk to me, so Im here. Support your Local Independent mechanics instead of GM.
Very professional and good customer service. Ask for Jude, he help us find what we looking for and even call afterwards to see how we liked our vehicle.
The service work was acceptable, however, on a weekday at 8 am when you opened, and you have people waiting who have specifically stated they need to get to work, you DO NOT pull everyone into a meeting.
Steven Duncan was an absolute pleasure to work with. He went out of his way to explain what was wrong with my truck and even dropped off a loaner car to my house. Its been a long time since Ive had a dealership go above and beyond. So thankful that my friend referred me to Mohawk Chevrolet.
Service staff went over and beyond to assist me when my vehicle required lifter replacements which took 3 weeks due to parts backlog. Thank you!
Purchased a used vehicle 2018 Chevrolet Colorado on 19 Feb 2021 did not even get the truck home and windshield cracked contacted dealer and took pictures. I sent them to my sales person who told me that service would contact me. No one called me back at all. Called them on Monday the 22nd after a discussion where the service rep questioned the fact it happened asked to talk to service manager Ed who confirmed Mohawk Chevrolet would repair shortly after our conversation Superior Glass contacted me and ordered my windshield on Feb 26 Superior Glass received windshield and needed a heated garage to install windshield and was told Mohawk Chevrolet service would contact me no one did On monday 3/1/21 in the afternoon skyped with a service rep who told me Mohawk Chevy would schedule a appointment and contact me no one did Superior glass called me late on Monday to setup windshield replacement for thursday 3/4. Still no word from Mohawk Chevy service. So I called service on tuesday 3/2 in the am and explained the appointment on thursday and needed a courtesy car for the day upon this request was told they had to check and get back to me at about 4pm was called back telling me they could not provide a car for me. I understand that Mohawk Chevrolet used a third party to perform windshield replacement , however they did not take any ownership of the process at all and I performed all the leg work and couldnt even get a loaner car pretty sad with the overall process
Went in for a tmps sensor very kind and was out in no time 👍🏻
We were visiting the Saratoga area and had a battery and alternator go in our car. Even though they were extremely busy with a 2 week backlog, they got us in the shop late on the first day and we were back on the road the next day! They saved our vacation trip.
I also had a transmission flush. Donnie is THE MAN! Never get rid of that guy. Hes FREAKING AWESOME! And love the new store
Theresa was the service representative managing my service appointment. She was very well prepared, professional in both her communications and managing the situation and supported the process from beginning to end. Excellent service!
Jack Townsend Marsh and Josh Gwynn (Sales and Financial) were Top Shelf, They were fair, reasonable, and efficent with the appraisal , sales, and financial processes. All staff was very helpfull, new Ballston Spa location is beautiful.
The work in the service department is always on time and these guys dont try to sell you services you dont need!!
Outstanding service advisors, provided excellent customer care and concern.Although the replacement windshield has the same problem another one is on order no problem or issues.
Very professional and took care of warranty work and extras without hesitation. Completed scope of the work in a timely manner, and were very accommodating and honest
Finally I found a car repair/service shop where Good Enough is NOT considered a job well done! The good folks at Mohawk Chevorlet Service Dept do not stop untill their work is Spot On.I arrived at 10:30am for my repair appointment. I was advised that since my check engine light is on it may take a full day to repair my car. I asked them if they have a loaner vehicle but all of their loaner vehicles were already taken. I explained my circumstances and that I would have to wait. As I said above I arrived at Mohawk Chevys Service Dept at 10:30am and returned to my home (a 25 minute drive) at 12:40pm in my repaired vehicle. My car is a 2013 Chevy Malibu that I did not purchase from Mohawk Chevrolet, nor have I ever taken a vehicle there for service -- Yet I was treated as valued customer! The best part was the total cost for diagnosis and repair was 0! At check in I already knew what was wrong with my car (cam shaft actuater) and advised them that it was still under warranty. The nice gal who checked me in, went out and got the vin# from my car and checked my warrenty and didnt believe that a 7 year old car was still covered. She didnt stop checking through my warrenty until she found that the part I mentioned was covered. She could have stopped checking my warrenty when she found out that the drivetrain warrenty had expired years ago, however Chevrolet decided that the cam shaft actuaters are separate from the drivetrain and extended the warrenty on those parts. That is one thing that can be easily overlooked and dismissed. As I said these good folks dont quit at good enough. I will return there for all of my GM vehicle repairs! Thanks Guys and Gals!
Greg was professional and courteous. Actually, my car was ready 15 minutes earlier than Gregs estimate. I appreciated the service.
Greg was awesome. The service was performed quickly and correctly. Very happy with Mohawk Chevy and will continue to use their services!!
Dealership is awesome. Very friendly people no hassle at all .
We had an electrical for audio equipment, they looked it over quickly to try and find the source of the issue and were unable to, we realized the issue was the plug had been disconnected, they didn’t charge us. Very friendly and helpful.
Theresa, Greg, Craig, and Don are great. So are the Techs. Fast, friendly service. Always a fair price, and 10% discount on parts for veterans
Put my truck in Service to fix my heater. Still doesnt work. Unsat! I wont be buying a truck from Mohawk Chevrolet ever again.
Oil/ inspection yes
Excellent service. New facility. However, cell phone use is sketchy as is the WiFi. Disappointed with that but overall a very good experience.
Gregg was very informative and customer-focused service advisor. Knew what service was performed at the last service appointment.
Everyone was very professional & great to work with. Don, in the service department was very helpful & very professional. Matt, in sales was also very professional & helpful.
Great customer service, really treat you like family. Mark was a pleasure to work. Has my business for life!
They found broken wires and repaired them
Quick turnaround and very informative on potential cost of repair and actions I can take to prevent future issues. Dropped my car off and an hour later it was ready..
I love Mohawk Chev my service advisor was Don McLennan he was the best explained everything to me
Friendly and very prompt. What I liked the best, my questions were answered in a manner I understood. I did not feel like I should not be asking such questions.
Great Customer service, timely and efficient.
Great people to deal with. They really care.
Timely and respectful. Professional and all-around a great team to work with
Diagnosised a code and ordered the parts that are needed to fix it
Incredible experience. Quick service, quality work, and a pleasant environment!
Fast and friendly! Timing was precise and the reminders and flexibility with appointments were amazing!
The Service department always does a great job! Craig is always very helpful & professional!!
Very highly recommended. The staff was very professional and helpful. 5 stars I will be back
My Truck was serviced on time and correctly. Very quick and convenient.
I like the way I was treated 😌. Always know what was going on with my 2017 Tahoe. Which I bought there .
Great service team! Very professional! Extremely satisfied overall!
These guys actually have fun doing their jobs and it shows. No excuses. Just resultsGreat Job!
Mohawk Chevrolet performs high quality work with a friendly, professional attitude.
Great staff & facility!
I do not have good to say unfortunately. From the time the car was brought there to the time after getting the car.
Very pleased with the communication from Don and the fair price of work
Good service. Long wait time. They were pretty busy that day.
Greg Rivers was awesome during the service done on my car
Everyone at Mohawk was friendly and helpful. Great experience.
They kept me informed the whole time and finished in a reasonable amount of time
Great place very friendly staff, not pushy makes buying a truck painless
Put running boards and etc.
Great service, I highly recommend them. Craig is great to work with.
Quick, Professional service with great communication
Staff is super accommodating and friendly. 10 out of 10!!
Clear communication and friendly staff!
Oil change / Tire rotation
Excellent service, I Highly recommend.
Very good service
Great service!!
Friendly and professional service in a timely manner!
Great facilities, timely servive
NYS Inspection / Tire rotation
The people are great and very friendly.
Good service, friendly staff.
So friendly and professional.
Oil change and inspection - not much to say about that.
Nice new place fast and friendly
Very good service by Craig
They were great.
Great service
Oil change, tire rotation, inspection
Service and work was very professional
N Y S I
Kinda slow on oil change
Purchased a new vehicle
Top notch service.
Service was great and fast
Great service, friendly and helpful
Good Job Mohawk
Quick and fair.friendly.
Service was great
NYS Inspection
Great service
Everything was perfect
Recall airbag
Inspection
Great service ! Would recommend to anyone!
Total reviews rating 4.7
137 Reviews for Mohawk Chevrolet - Service 2023:
Review №1
2022-02-12First class operation...my service advisor, Dominick, was friendly and professional. He took the time to explain what other service should be performed soon on my 2017 Colorado. He and the team got me in and out quickly. Im so happy I chose this dealer when I bought my truck a year ago. Thank you, Mohawk Chevrolet!
Review №2
2022-03-03Be very aware. I’ve had some issues with my truck that I bought there. They told me they ordered parts for it. Never heard anything for 2 weeks I had to call and check status and the advisor told me they were never actually ordered. They’ve had to keep my truck over night which I understand happens, but they offer nothing for a vehicle. They have the you on your own mentality, I spent over 40k on a vehicle and they don’t care if you have a ride home or not. This is the last time I will deal with this dealership that only wants your money
Review №3
2022-05-30Great showroom. Nice place to work with them here. I purchased Chevrolet Equinox few months ago , and I have been there recently for car safety inspection. Job done quickly and efficiently. I would definitely recommend car sales and service at this showroom. I love the place it’s great looking , clean and neat.
Review №4
2022-05-03Was so happy with their service on my truck that my wife went back and purchased a brand new 2022 Silverado. Everyone at Mohawk was fantastic, our salesman (JAMES) was fantastic with a great sense of humor. Keep up the great work Everyone and thank you all very much!!!
Review №5
2022-04-19My first time there! The service dept. employees are super pleasant. Good experience with Greg. He was super nice, pleasant and had a great conversation with him. I will return there for any future needs.
Review №6
2022-04-10James and Aelyn were awesome to work with! They were extremely efficient and got me into my new vehicle in 24 hours! I can’t thank them enough for being on top of everything! I have faith in James that he could get you into your next vehicle! Aelyn is great at her job and definitely on top of her game!
Review №7
2022-03-16Called to have my blown brake lines replaced with ones I bought already. They are a direct oem fit. Get told they cant use mine at first. Than get told they can use them magically after I called back 30 mins later. Vehicle was suppose to be done monday than tuesday. Get called on tuesday saying they cant fully bleed my brakes cause rear bleeders are seized. They want to try to charge me more money to have them replaced. I tell them no I will take my vehicle home. They also tried to keep my brake lines from the kit I bought instead of giving them back till I asked about them. I drove 10 minutes to mavis and they had my brakes bleed perfectly fine within 15 mins. They are lying and just trying to take money that doesnt need to get spent. I will never recommend them for regular service work.
Review №8
2022-03-01Was heading out on a long trip and had Mohawk oil change and rotate my tires as well as look over other things. VERY professional. Done on a timely manner. Mohawk is where I purchased this car and I plan on going to them again when i am ready for another one.
Review №9
2022-01-26Be careful with billing. I was charged over $200 for the tires I was quoted. (I caught that one before I left and it was corrected) Wheel alignment was correct but I was also charged $24 more than the coupon oil change??? ( I did get refund for the difference) I was also contacted because I had a vehicle they wanted. I was shocked that they offered me less than NADA, by thousands.
Review №10
2021-12-26Synced new FOB to my truck. An hours work and they were timely. Marc and Melissa were friendly and professional. They even dropped me and my son off at a local restaurant so we could get breakfast then picked us up when the truck was finished. Great customer service.