Mohawk Honda in Schenectady
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Schenectady, Schenectady County, New York, US
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Site: https://www.mohawkhonda.com/
Related: full service gas station
- Monday:Closed
- Tuesday:8:30AM–8PM
- Wednesday:8:30AM–8PM
- Thursday:8:30AM–8PM
- Friday:8:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:Closed
I started shopping at a dealership in Schenectady where I had a terrible experience. I’m so thankful I was encouraged to try again at Mohawk Honda! Alex Hernandez listened to my concerns and wishes and found me the perfect car to meet my needs. He handled everything seamlessly for me and made sure I was convinced that I had the transparency and honesty I’d been missing at the first place, patiently answering all my questions along the way. Brian in finance helped me to settle on a deal I could be satisfied with, and Todd Brandt did a great job showing me around my new vehicle and making sure I was comfortable before driving off with it. I couldn’t be happier. A five star rating for each of these guys, and I would highly recommend this dealership!
Kern is an incredible salesman. He thoroughly answered all my concerns and worked with me through the entire process. He was very patient. If I could give Mohawk Honda more than 5 stars, I would!Todd explained every possible feature on my brand new car and he was also incredible.Yes, the process is stressful and it will make you frustrated and probably want to cry in the bathroom but Mohawk Honda definitely has the best sales-personal around, everyone I encountered has been super friendly and they always make you feel welcome.
This is my third purchase with Cameron it is always a pleasant experience! I have had all of my questions answered and as always no stress or pressure. Izaak showed me with great knowledge all of the new features in my car and clearly how to use them. I had a question after my purchase and my call was answered quickly and answered. Always a pleasure at Mohawk Honda, better than any other car dealership I have worked with. From purchase to service they are top Knoch!!
Mohawk Honda service was excellent in all areas of experience. I was able to get an appointment in a week and service was promptly completed. I appreciate the Mohawk Honda staff with their professional skills from the receptionist and service department. We enjoy our Honda Ridgeline and the services we get from this Dealership. Soon we will be stopping by to see about another Honda vehicle.Thank you so much for a positive experience with servicing our vehicle!
Couldn’t find a better place to buy a car! Brian McKenna is the greatest salesman ever. He makes the car buying experience so much fun and is knowledgeable and honest about everything. He can answer any question or concern you have. His whole team made my day. Greg, Brian, Sondra and Todd thank you so much for another amazing experience at Mohawk Honda. You found and got me into the car of my dreams. Thank you!!
I purchased a lease last year. Brian was an excellent sales man. He wouldn’t accept anything but my being completely satisfied. I would recommend him to anyone who is looking for a new vehicle. Since then I’ve had the basic service needs and even the staff at the service center are nothing but professional, experienced, accommodating and overall top notch. I can certainly see why their reputation speaks for itself and I look forward to a continued partnership !
I know I could have gone somewhere else to have what was done a bit less expensive but, I feel if you are going to invest in a car, take care of it properly. I believe that going to Mohawk Honda for maintenance is taking care of it properly.Where else does the person who sold you the car come out to the repair waiting room and chat with you. It’s very reassuring.
I just picked up my new 2022 Honda Accord Sport today and was surprised how easy and quick it went. Jennifer Burke is awesome to work with and she made the process fun and enjoyable. You need more employees like Jen! Love my ride and hope to keep returning to Mohawk Honda when my lease is up.
Such a positive atmosphere. Everyone is so kind, helpful, understanding, and overall very detailed individuals. They make buying a car so easy and stress free. I live about 50 minutes away and couldn’t imagine traveling to another dealership for a new car! Thank you everyone at Mohawk!
This is my second purchase from Mohawk Honda, and the transaction went very smoothly. Izaak Villalovos was very patient in helping me to navigate all the features of the car. His attitude was very professional in explaining everything to me, the way he did it was so simple. Thanks and I did enjoy doing business with this company.
My wife and I have known Mark Ellis for awhile now. He’s a great guy who always has your best interest in mind. Our family needed a bigger car and there was no choice in going back to Mark a second time. Mark worked tirelessly to get us a car that made sense for our family and financially. We ended up trading in the car he sold us 3 years ago for a new CRV which we absolutely love! Without Marks effort we would be in a much worse situation either in a car we simply settled on or paying more than we wanted. As always, the staff overall at Mohawk Honda are helpful, polite, and hardworking. Thank you again Mark! I know we’ll be returning yet again when it’s time to upgrade!
Todd, Trevor and Brian were very easy to deal with at Mohawk Honda. We were looking for a very specific used car and when one came in on trade they let us know and we purchased it immediately. There were easy financing choices to deal with and we received delivery of our new to us car quickly. Thank you!
We had a great experience working with Jose, Cameron and Adan while visiting Mohawk Honda. They were very professional, kind and fun. Jose spent a good amount of time showing us a variety of the used car options and was very knowledgeable of all things SUV. Were hopeful to make a visit again soon.
Kern, Todd, and Sandra were very helpful, Kern was able to show a me a Ridgeline and color I was looking for with the options I wanted and the price I needed. It was a very nice interaction, and they were very helpful. Kern Listened to what I wanted and presented options, Todd showed me every detail of the truck and help me set up my phone, Sandra was every help finding the right finance and the add on I needed. Thank you everyone you made my Birthday with the truck I wanted.
I thought selling my car would have been a stressful process, but it was the furthest thing from that. Prince R. made the process so easy! I am very thankful for his expertise and amazing customer service. My excellent experience didn’t stop there, I had the pleasure of having Felix shuttle me home and he was also so great! Thank you both!
From beginning to end buying my new car was an easy process. Everyone you encounter here is friendly, professional and helpful. My salesman was Jake and financing guy was Justin, both were a pleasure to deal with. I also had a good experience with delivery specialist Rhandy who showed me all of the car’s features before I drove it off the lot. I like that they give you time to look at their selection before approaching you. For me that makes the experience less stressful. I would definitely recommend them to friends and family.
I was in last month for a recall on my A.C condenser and while that was being rectified, my service advisor informed me that the tech said my back pads and rotors were low and and in the red and should be replaced. The quote was for $528 plus tax. I declined the brake job and brought it over to my mechanic a couple of days ago. After dropping my car off, I received a call a couple of hours later from my mechanic asking if I could come back. When I arrived he brought me over to my car and showed me my rear brakes and said there is absolutely no need to replace them. He said they have at-least half their life still left. He could’ve easily performed the job and I would’ve never known otherwise, but that shows you what honesty is. Mohawk on the other hand is dishonest and would’ve took $600 from me without any hesitation. I have the paperwork from Mohawk stating the brakes need to be replaced and would be willing to show it to a manager but I will not hold my breathe in waiting to hear from one. How many others have fell for this dishonesty at Mohawk??
We recently purchased a Honda CR-V from Mohawk Honda. It was, honestly, the best experience weve had so far purchasing a new vehicle. Mark was our salesman and he really made everything hassle-free. He also called weekly to update us on the car we were waiting for. (Covid shortages) Michael, the gentleman from finance that we worked with was also great. I cant emphasize enough how refreshing it is to quickly get through all the paperwork and get on with your day. Todd also did a great job of showing us all the features of our vehicle and accessories that we could add to the vehicle, should we choose to.Id also like to mention the dealership was clean and well-staffed. We were greeted quickly when we arrived and a manager introduced themselves before we left. It was just a really refreshing experience overall.
We just picked up our second vehicle from Mohawk Honda this evening and had another great experience. We dealt with Mark Ellis Jr., Ryan Karabin, Alex Hernandez and Justin Rosado who were all awesome. They definitely delivered the difference once again and we will be returning for all our vehicle needs in the future. This was the second time dealing with Mark Ellis Jr. and we can’t wait to deal with him again ⭐️⭐️⭐️⭐️⭐️
Just purchased a 2019 Honda Odyssey EX from Mohawk Honda. The staff and sales associates were a pleasure to deal with and both accommodating and professional. Special shout out to Prince Ramnarine, Delivery Specialist, for his knowledge base and information sharing with me as this is my 3rd Odyssey (my trade-in was a 2006 with over 219K well earned miles on it), and the newer technology is very impressive and Prince did a great job explaining all the new features!Also great to work with Gold Star Class sales team Mike and Brian.Cant wait to upgrade my 2005 Civic, but might wait til it hits 200K miles!Thank You Mohawk Honda!!
This is the second Honda we have gotten with Alex Hernandez as our salesman. He is always attentive, listens to our wants and needs and matches us with the perfect car. We will tell all our friends and family to ask for him when looking for a Honda.Izaak Villalovos brought us out to the car and showed us all the bells and whistles. Very cognizant in everything in the car. Answered all our questions. Very nice guy!
I cannot recommend Mohawk Honda more if you are in the market for a Honda. The staff was incredible and made the entire experience of purchasing a new car seamless. Starting with sales and ending with the tech guy both Dalton Krogh and Adan Feliciano were fantastic and enhanced an otherwise boring and tedious procedure. Always attentive with communication and transparent with pricing, I couldn’t have asked for a better car buying experience.
Awesome place to deal with. Buying/Leasing a new car is always something I dread! This was a seamless experience, they worked with me, and I most likely have found the place I will be buying/leasing my cars from indefinitely. A shout out to those that helped me, MK Nicholas, Adan Feliciano and John Lucas and Justin the financial gentleman.
Had an outstanding experience with Jose P, my Sales Consultant. He knowledgeably answered all of my questions and patiently went though the figures with me, all without the typical salesman pressure. He was great to work with, and Im extremely happy with my new Accord.Also, Delivery Specialist Ryan K was a godsend for helping me learn the new bells and whistles of the car. He save me a lot of time I would have otherwise spent swearing and watching videos on the internet trying to figure things out.Thanks Ryan & Jose!
This is my second time working with Mohawk Honda and it’s been a great experience both times. My first car was a lease and Camren was awesome with getting me a good deal. He kept the trend going with my second car—this time I decided to purchase new. The dealership was upfront about vehicle shortages so the wait time would be longer than usual but they kept me updated and I was able to get my new car within a month or so. And props to Todd for giving me a rundown of all the new knickknacks I have to work with and answering my questions! It’s definitely an expensive holiday gift to myself but worth it!
We walked in knowing exactly what we wanted and the price that we hoped to pay. Dalton was so receptive and helpful. We chose a certified preowned Odyssey that we are thrilled about! Todd was excellent helping us to learn about all the different features on our new van.I definitely recommend Mohawk Honda to anyone car shopping!
For a first time buyer, I couldn’t have been more nervous to purchase a vehicle on my own. I’m a college student so this was a major buy. However, I couldn’t have been more welcomed with open arms at Mohawk Honda. Alex Hernandez was a fantastic advocate all the way through. He took my wants and needs into great consideration and I have him the flexibility to do so. I went in for a test drive and he was incredibly thorough with all of the features the car had. Financing through them was also a breeze! I was offered grate rates and discounts throughout the whole process and it was EASY!! Sondra was also fantastic helping me through the paperwork and not leaving any questions I had unanswered. I love my new car, and I had a wonderful experience at this dealership compared to others in the area. The other thing that spoke volumes to me was how many employees took the time to congratulate me on my purchase! It went from a nerve wracking experience, to and exciting yet comfortable one. 6/5 stars ⭐️
Miss the days of outstanding customer service? GO HERE! Everyone we worked with during our purchase from sales, (Linda Vasko), financing (John Lucas), technology review and guidance (Ryan Karabin), right down to auto detailing (Max) was AMAZING! We were treated like royalty from beginning to end and everyone made sure we understood all details of our purchase to make sure we were thrilled with our vehicle and they were almost as excited as we were. Again......if you want the best customer service Ive ever seen.....GO HERE!
A big thank you to Alex Hernandez and his teammates at Mohawk Honda for their exceptional service earlier this month when my wife and I visited. They were very helpful and professional. We are very satisfied with their service and kindness. Thank you and keep up the awesome work!
I brought my vehicle in per Honda to check the engine light that may be related to a defective part they were extending the warranty on. They checked the light and determined that it was not part of the defect that I was directed to the dealership to check. Unfortunately they informed me they would be charging me the hourly rate for doing the diagnostic check on the engine light.This seemed strange since Honda had directed me to the dealership to check for a problem with a vehicle they produced. I asked the Service Advisor Ian OConnor if he thought this was fair and he quickly got upset and rude. After much brooding he brought over his Manager Mike Heely (sp) who told me he would split the payment with me. I told him this was fine but that I still felt like it was unfair. He was immediately condescending and laughed me off. He said maybe if I brought my vehicle in for service (I originally purchased it there) he would feel differently. I was with my son so I didnt protest, paid my bill, and left. As I left Mike and his fellow employees stared at me laughing and shaking their heads.All around a poor experience.
My friend Heather Mayoka assured me that Mohawk Honda would deliver 100 percent and they did !!!Jake Hewitt was amazing and our Mohawk Honda experience was seamless ! We found so many cars to chose from and were matched with a perfect fit for our needs! Every transaction was friendly, professional, and fast! From the shopping, financing, to the car familiarization! We picked up our new car in under an hour !! I would recommend Mohawk Honda to anyone looking for superior sales and service!!! Thank you Mohawk Honda!!!
I just finished working out a lease withTrevor Schmetetterer. He was polite and prompt. Despite being short staffed and working with multiple people I felt like I was equally prioritized. Trevor was able to match me to the vehicle that best matched my needs and budget. Looking forward to picking up my new HR-V and would recommend working with him again.
A big thanks to the entire Mohawk Honda team under Jeff Haraden , President for your excellence in customer service during my most recent auto purchase. The sales team was no pressure, most helpful and provided a personal touch which made the car buying experience pleasant. I will recommend Mohawk Honda to all of my friends and family!
Mohawk Honda took my deposit with a financial agreement in place for a 2022 Passport. Awaiting for its arrival, I was called and notified of a jump in price of $225 a month for a LEASE. They claimed the money factor had increased 600% in 3 weeks. However when I called other dealerships to inquire on current money factor rates on the same vehicle, I was told by numerous other dealerships, that those money factor rates had not been released yet. This was obviously a ploy to get me to increase my payment substantially for their own pockets. Very unprofessional and shady dealership.
Mohawk Honda contacted us re:a vehicle they’d taken as a trade-in, knowing it was the one we had been on the look- out for. Ally was our sales agent. We had a seatbelt and airbag issue on the trade after our sale. This was not a Honda however Ally advised us to bring it in for service. My first time there— I was directed and informed what to do and what to expect. Fortunately computers were compatible - issues resolved. Efficient, professional, and dependable. TY Ally, service dept. and Mohawk Honda 👍😉
Very happy with my purchase! Even though there is a shortage on vehicles, the staff at Mohawk Honda in Scotia, NY can still make buying a car a good experience. Thank you to Mike Bennice for everything he has done in the past with my father and now lending a helping hand to me! I haven’t had a vehicle in a very long time, but he made the experience absolutely painless! Also, a thank you to Brian in finance for keeping in contact with me and helping my dad and I get everything straightened out before we even walked in the building! Another thank you to Todd Brandt for THOROUGHLY explaining every detail of my new car to myself and my father. You guys really went out of your way! Thank you Mohawk Honda!
MJ Nicholas took great care of us. It is the 2nd car we bought from him. He makes it easy. He is genuine and upfront.Todd Brandt walked us through this car just like he did with the previous one. Todd is very professional and knows his stuff.Thank you both for such a great experience and we will be back in 2 years.
I had a great experience buying my car from the Mohawk Honda team! Evan was a great sales consultant. He was efficient and a pleasure to work. He made the process so easy. Prince took the time explaining all the features of my new car to me. I will definitely recommend them to friends and family.
Brought my 2010 CRV for service and received excellent customer service and repair service and maintenance.My family has been buying and driving Honda for 37 plus years (1985, 1995 Civics, 2003, 2005, 2010, and 2016 CRVs) and will keep going. Mohawk Honda has always been great for us and we appreciate it. Thanks
Dalton Krogh and Todd Brandt won a family loyalty to MOHAWK HONDA. From start to finish was nothing but superb! My fiance will finance another Honda from Mohawk Honda, my children will finance their cars and trucks through Mohawk Honda. All our cars and trucks will receive their maintenance by Mohawk Honda. We appreciate the experience and joy 😊 of purchasing our car from Mohawk Honda.Andrew L. Isom & Maria Nash
Had an appointment, confirmed via text, hired a babysitter, drove for an hour to buy a van, and the sales guy wasn’t even in today. An other salesman did greet us after a little bit and sat us down where we were ignored by EVERYONE. Nothing more frustrating than watched 4 people share a video at the front desk while we wait. Going to Saratoga Honda now.
I’ve bought several cars from Mohawk Honda’s Travis Landry. If you’re looking for a good sales person who doesn’t waste your time with silly car sales games, I suggest you visit Mohawk Honda and ask to talk with Travis.On my 2022 Accord Hybrid Touring car purchase, Todd Brandt was my delivery specialist who helped me learn something I didn’t know about using my prior 2019 car. He was very helpful and thorough.
I usually go to Mohawk Honda to get my oil changed. I recently learned, after getting my car inspected, that my dip stick was broken. The metal stick was missing. I didn’t touch my dip stick after my oil was changed last at Mohawk Honda. When I called to complain they told me to come in and they would take a look at it. I told them that I wanted them to see that they took out the metal part of the dip stick if it broke off into my car. They claimed that on the last oil change one of their mechanics must have seen that it was broken and then fished it out with needle nose pliers. This was NEVER stated to me at my last oil change. I had to figure out that my dip stick was broken from my mechanic who did my inspection. I was extremely disappointed that this information was not communicated to me after my last oil change. They did replace the dip stick for free. I will not be coming back here for any service in the future as I cannot even trust them to communicate with me regarding something broken in my car.
Had a second great experience today with Luis...Just took delivery on a Chevy Cruze after my Versa I purchased last June was totalled. He was awesome (AGAIN) and got me in and out and back on the road. Ryan got me set up on the day of the delivery and rolling set up and connected ready to get back to work...All around GREAT EXPERIENCE !!!
Do not bring your car here to get detailed they lie on the prices and point fingers and say that wasn’t in the paper work as needing to be done.They don’t even hand wax or polish your car to do a paint correction like they say.We basically paid 250 for them to run our car threw there automatic car wash they have in the shop and interior cleaning.And when we went to pick the car up the engine bay was filthy door jams weren’t touched basically everything they said they would do they didn’t so we made them get the spots they missed and we had to wait an additional hour for that.Giving 2stars because they took 10% off the bill but it should have been more in my opinion!! I will never take my vehicle here again to get detailed.Complete rip off!!!
Mark Ellis made everything so simple and easy. He made sure to find me exactly what I was looking for, even the things I didnt know I wanted. Adam showed me all of the tech and safety features in my car and answered all my questions thoroughly. 10/10 recommend, go to Mark and you will not be let down!!
I just purchased my 3rd car from Mohawk Honda, and I couldnt be happier with my experience. I reached out to Camren McKenna that I was toying with the idea of a new car, showed him what I was looking for and three days later, I was driving away with the nicest car Ive ever owned, with payments that I am comfortable with. I never felt pressured and everything was smooth and hassle free. I highly recommend becoming part of the Mohawk family. They truly do go out of their way. Thanks Cam and the rest of the team! :)
This place is full of pushy salesman and even more aggressive sales managers. If you are filled with anxiety about dealerships this one will fulfill all your worst dreams about buying a car. I’ll give them 2 starts because my mother still purchased the vehicle and she’s happy with the car itself, but the sales staff is ridiculous. Unless they’ve got a car for a price you can’t pass up, maybe go to a different dealership.
I recently leased a 2022 Honda HRV from Mohawk Honda and it was the best decision I made. My salesman Evan Z was very helpful from start to finish, customer friendly, and knowledgeable. He helped me trade in my 2016 Ford Fiesta at a good price and kept me informed on the HRV arrival status. Todd B was an awesome tech support. He explained the new technology in the HRV very well. Overall, it was a nice experience and the Honda HRV was worth the wait!
I absolutely have no words to describe the, yet again, amazing experience Ive had at Mohawk Honda five years ago, purchasing my last vehicle with the assistance of Camren McKenna and again tonight, trading said vehicle in for my new ride! Thank you so much for everything Camren! You are a godsend! I am grateful and thankful that we crossed paths 5 years ago and maintained in contact to make tonights purchase happen; it shows that you love what you do and you do it with such humility. To have met and crossed paths with Sondra Sample, who is absolutely fast, efficient, friendly, thorough and made the financial paperwork work, a smooth experience. Lastly, to have crossed paths with Adan Feliciano, who is extremely tech savy, knowledgeable, kind, and answered all of my questions; he assisted me with setting up the technology part to my new vehicle and taught me everything that I need to know to be able to operate it, in such a short timespan. Yall are all beautiful souls and I am proud and so happy to continue being a part of the Mohawk Family! Yall Rock! Keep up the amazing energy and spirit! Thank yall so much for everything and the beautiful experience. 🥰😁🙌🙏💞
The Mohawk Honda team was great to work with. Carli in sales set me up with a great vehicle and was very helpful and responsive through the entire process. Brian had everything ready to go on delivery day and made for a smooth run through the paperwork. Todd walked us through the vehicle and got us set up and oriented before heading out the door. Highly recommend them to anyone looking to purchase a vehicle.
Wow, it was expensive!! But also, they had disconnected the battery and when they reconnected it, they didnt enter the code to get the radio to work. So, I had to make a special trip over there to have them reset the radio and (yes, first world problems) I drove around all day without the radio because they didnt do it.Another thing, and I dont know if this is due to the temperature, but the dealer where we used to take our Honda (we just moved) always gave the car a quick exterior wash with EVERY service, regardless of price; and this one was pricey and the car could have used it!
Usually the experience is great. Everything they did for the car was great. It was when I went to go pay. I had a coupon for 10% off and could find it. She said it usually for oil change. I said yes I know I got one. I felt I was being pressured to hurry up so I said I’ll pay . Next time I would probably look through all the Emails till I find it
I had a very pleasant experience purchasing my pre-owned Honda CVR. Everyone was extremely friendly and upbeat. Deanna was my sales person who I would highly recommend. Adan walked me through all the bells and whistles within the car and was very helpful. Not a lot of pressure from anyone. Merry Christmas to me.
I was greeted with a smile at the front desk and everyone was courteous and friendly. My salesperson MJ Nicholas was very professional and listened to all my needs. He discussed all of the features I was looking for and suggested the 2022 Passport TrailsSport and I love it!
Trevor sold me my 2019 Honda HRV; he was super helpful and patient throughout the entire process. Mohawk was so efficient and I am so appreciative of everyone’s effort! Todd also was very friendly and informative of the vehicle when showing me the features, thank you so much Mohawk!!
I would never go back to or recommend this dealership to anyone. There were young adults working and just didnt want to help at all. They never showed me a car or anything. Just picked a random car for $20,000 and said my payment would be $600 and that was it. They totally disregarded me and just sent me packing. Guess if your not spending big bucks they dont want your business.
I did a KBB cash offer just for my knowledge. Mohawk Honda called me many many times for a month about purchasing my car. When I finally decided to go there. They appraised my car for 4grand less than the original offer was. Not sure why they would even call me if they knew they were gonna offer so much less... Waste of time!
We had a great experience! This our 2nd vehicle with Mohowk Honda. No pressure throughout the whole process. When it came time to pick up the car, Rhandy Morales, the Delivery Specialist, showed us everything about our new Hybrid. He was great and very patient!Thank you!!
Adan Feliciano helped myself and my husband, Martin, understand our Honda CRV which we purchased in February 2022. As seniors, we have many challenges understanding and accessing the technology necessary to enjoying and properly operating our CRV. To our relief and delight, Adan instructed us, in detail, with great patience and caring. He answered and resolved any challenges we were facing in the operation of our vehicle, in a quiet, respectful manner.We trust that Adan will rise to the top as he is a young man of great character and intelligence.Sharon Strosberg
Absolutely the best experience I could have ever had in buying a car. Cam, the sales managers and the entire team is there for you. Collectively this dealership is one of the best places to do business. There is not a dealer I would trust more with my time, my business or my service and repair needs. Mohawk Honda changes the car dealership stereotypes into something we can trust.
Jennifer Burke - sales consultant- provided me wonderful service in purchase of this sweet new ride. 2017 Accord with only 16K on it. Todd Brandt - delivery specialist - gave a thorough presentation of all the car’s feature. Thoroughly pleasant experience. Thank you!
I bought a Honda Fit from Mohawk Honda and the process was smooth and professional. They pay close attention to detail and take the current pandemic seriously. Alex did a nice job with sales as did all the others that assisted in the overall purchase process. The staff is courteous and helpful and try to make buying a car as smooth as possible. I like the no pressure sales approach and would buy there again.
I bought a new Honda CR-V here on Thursday. The staff was very helpful and accommodating. Excellent experience!1/19/2022. I just took my car in yesterday to be inspected. I got an appointment for that same afternoon. I was able to get there earlier than I thought and they were able to get me in a little bit early, too. It took the expected amount of time to do the inspection, but it didnt seem that long at all. They checked to make sure if I had any questions (I didnt). Could not have been easier!
I was greeted with a smile. The person checked me in went over what I brought the car in checked that all the parts were in Explained the time frame and verified. Details. I went to waiting room had some coffee. Saw my salesman Luis groom another big smile. Work was done earlier. The work entailed pulling my back seat out to replace a part. They took all the personal stuff I had out neatly and placed it back neatly. Treated my as if it was their own.I do no ot live close but it’s so worth the trip to service my Honda they are fantastic. You can really appreciate it when you shop somewhere else for your other car and not get the friendly professional knowledgeable staff that Mohawk is. (My regret is not buying and serving all my cars with Mohawk)Update: my trailer lights were not working. (Fuse blew ) but could nt resolve it myself was told to come down with trailer. - they fixed it and back to boating. Always a friendly helpful place. Love Mohawk Honda!
Picked up our 2018 Accord yesterday. The car looked absolutely incredible. Our experience from the first day was very very good. Allie A helped us out right away and got us into a couple of cars even though the dealership was very busy that day. The dealership did a great job doing whatever maintenance was required on the vehicle, and doing the Honda checklist to allow extending our warranty. We are treated first class and to be honest we recently bought another Honda from a different dealership and the other dealership could not compare. Randy M did a fantastic job walking us through all of the technology in the car and how to access it. We look forward to maintaining a relationship with Mohawk Honda.
Mohawk Honda always makes us feel like part of the family. Just purchased my 3rd Honda vehicle and the car buying experience is always so relaxed and anxiety free that its one of the reasons we continue to do repeat business with them. Thanks Jose Perez, Aelyn Romleski and Jake for taking care of us.
I had a great experience with Mohawk Honda and Michael. I was treated like a long time customer even though I hand only just walked thru the door. Michael worked with me on the financing of my automobile and we were able to come to a mutually beneficially number. With all the worries today about safety and exposure to germs, the showroom and entire building had been setup to address my concerns, the car was clean and sanitized as well. All in all, a great experience and I will be looking first to Mohawk Honda for my next vehicle purchase.
This was my fourth Honda vehicle purchase from Mohawk Honda, and by far the best. Travis Landry handled the entire transaction: sale, trade-in, and financing. Quick and easy. On day of pickup, Prince Ramnarine walked me through all of the features and functions of the car.I highly recommend Travis and the team at Mohawk Honda.
I can’t say enough good things about Mohawk Honda. I have purchased 3-4 brand new vehicles here over the years. The other day I emailed Chris Becktoft, my salesman for several years. I told him I would be coming in to look at possibly purchasing a new 2021 CRV Touring.Chris actually came in on his scheduled day off to help me put a deal together and drive home that day with my wife’s brand new CRV.Chris had amazing patients and never pressured me. Before I arrived he had the color vehicles out to show me. Chris was able to put a deal together, get all the paperwork In order and have the car ready with a full gas tank for me to drive home that day.For Chris to come in on his day off shows you the dedication the team at Mohawk Honda has. My wife is happy with her new car. I will continue to support Mohawk Honda and recommend them to everyone.
Cam and the entire mohawk team are absolutely first class. They conduct their business in a fashion that is transparent with no BS and no deception. I have never been to a dealership that has the level of customer service that they do. The only place to buy a new car. They found the color I wanted for my new 2020 Civic Si and had it at the store in under 48 hours. Absolutely the best.
Linda Vasko did a fantastic job from start to finish! She found the exact used vehicle we were looking for, delivered it quickly, for a great price, and in amazing condition. She went above and beyond to make ends meet for us. Everyone at the dealership was a pleasure to meet and treated us like family. Couldnt be happier!
This past weekend, I purchased a beautiful 2019 Honda Pilot from Brian Rae at mohawk. Brian was very patient with the many requests and a few changes along the way. Im very grateful to have a newer, more reliable vehicle for myself and daughters so that I can accomplish all that comes with #MomLife! Prince, the technology genius, explained all the technology to me and was very knowledgeable. He was able to answer any questions I had. Thank you again, Brian! I am super happy with my new baby!
I am now an official member of the Mohawk Honda family! I am so in love with my 2021 CR-V. I had THE best buying experience, too. Travis was our sales partner and he was awesome! He is also a wonderful person with a heart of gold. I am proud to call him a friend. I also want to thank Lindsay for explaining the inside options! WOW! I have no idea how she remembered all that. I highly recommend Mohawk Honda and look forward future dealings!.
Fantastic! Incredible customer service from the get go. Jake Doyle was professional and thorough with describing the car details and what to expect in the sales process. Justin, helpful and professional as well, gave me all the info regarding coverage. And, Alex, who efficiently took care of my financials and DMV details, went beyond. I was short 6 cents on my check and she took the 6 cents out of her own pocket and gave it to me! Superlative! A very special place with very special people. I love my car and feel I made the right choice. Thank you Mohawk Honda!!!
Nicole made trading in our family car for a new car so easy and fast! I was so impressed about all the details I could complete from home, and how respectful she was of our safety and time but spending little time inside the dealer. After all the information was completed over the phone we set a date to come in and pick up our new car. She met us with a smiling face and got us right to business! We learned about the technology, with Prince, in the new car and then went right to signing with Rob in finance! It was so incredibly fast. Thank you for the best treatment Nicole! Nicole helped me find the perfect color and interior I was looking for at a price we were comfortable with.. I would recommend Mohawk Honda to anyone in the market for a new or used car. The team is so friendly and easy to work with. The finance manager Rob, was thoughtful about our time with a newborn in the office. He was friendly and personable..
I have had wonderful experiences with both Mohawk Honda Service and Collision departments. Also, I just leased my third Honda with them and was super happy and satisfied with the Salesperson… Finance Managerand the representative who educated me on my new CR-V . I highly recommend Mohawk Honda to anyone who is in the market to buy or lease their next vehicle.They go above and beyond to help you get into the right vehicle and keep it serviced for you!
Brought my Honda Fit in for an inspection and new front wiper blades. Tim Veeder scheduled my service which was done promptly and accurately. Then they washed my car for me before I left! Thank you Tim and great seeing family friends Derrick Anderson and Lindsey Haraden. Another great visit to Mohawk Honda!
Nicole was really great!! She was genuinely happy to help me and I would recommend her to anyone shopping for a car. Nicole helped me get a decent amount for my very old trade in and made everything about the buying process very easy!! Everyone at Mohawk Honda was more than accommodating and friendly. I felt like everyone was genuinely happy to help me which I really appreciate. I would highly recommend this dealership to anyone interested in buying a car!!! 👍👍👍
Travis Landry provided excellent service in getting me into my new car. He was efficient and personal while making sure that he met my needs. Great salesman.Gregg Johnson always makes sure that I am satisfied with my purchase and benefits.Todd Brandt walked me through the tech features and was most patient with me being “technologically challenged!”Great team. I highly recommend each one as well as Mohawk HondaThank youVery satisfied customer,Helen Seward
Outstanding customer service! Mark and his crew went above and beyond to get the ball rolling for me. By far, the best car buying experience I have ever experienced. Before, during, and after the sale... Mark and the Mohawk Honda staff went out of their way to ensure that I was getting a safe, reliable vehicle and that everything went smoothly. After the sale, they continued to reach out and connect with me to be sure that I was 100% happy with the vehicle I was buying. I would highly recommend this dealership and Mark Ellis to anyone looking for a positive, professional experience.
Ask for John Lucas, but if you cant get him the rest of the team their is awesome! Always the best prices best people. I wouldnt go to any other dealership, Ive been here twice now to buy a car and never had a bad experience!Also Jake Hewitt was great with showing me the car and taking me step by step on how to operate everything. Customer service on point Jake!
Buying my car from Mohawk Honda was excellent experience. The sales expert, the financial guy, and the guy who helped me with all the gadgets on the car before I left, were all professional and knowledgeable. Everything was explained, from the differences between models and financing, in a way that was understandable. I never felt rushed or pressured into something I didnt want. I drove out at the end of the day with the perfect vehicle for me. What a great place to do business!PS :The service department is excellent also.
I had a great experience with at Mohawk Honda w| Cam my salesman and Jake my tech guy! They were wonderful. Both went above and beyond and didn’t make the purchase of a new car feel draining (we all know that feeling), it was very smooth, easy and great transition. Cam worked quickly to get what I wanted and needed. Jake was very knowledgeable about the specs in my new car - he took the time and was in great detail about all of the new functions and settings. I highly recommend these two or Mohawk Honda!
My family swears by Honda, and my father recommended Mohawk Honda, as a great place for me, as he bought three vehicles from here.Luis, made the first day quick and painless, as he helped me find a way to get payments to where I could comfortably afford.He chose the perfect match for me, his very first try. The vehicle techs, show you the ins and outs of the vehicle after purchase, and I was easily Financed, with fair credit, without much hassle. I’m incredibly satisfied with how things went, and couldn’t be happier. Mohawk Honda will gladly help you choose the perfect vehicle for your needs!
Just purchased a used 2019 Grand Caravan from Mohawk Honda. Wonderful experience! Alex Hernandez was or sales representative and very knowledgeable about the vehicle and purchasing process. He worked quickly and efficiently and we were driving our Grand Caravan home in no time.Todd Brandt was the guy who gave us a tour of the cars bells and whistles. He was very knowledgeable and before we knew it we had full command of the vehicle, he even paired our phones for us!Many thanks to Alex and Todd and all the people that helped us at Mohawk Honda. We will definitely be going back!
John Lucas was super helpful with responses to the long list of my questions in advance of my car purchase and during the day of the purchase. Other staff I dealt with followed the suit. Mohawk Honda assured me I was making good decisions, especially as the first time car buyer. I felt that I was in good hands, and am happy with my purchase. I have had the car for three months now and put 4,000 miles on it during my recent road trip. Zero issues. I see no reason to ever go to any other dealer in the future. Thank you, John and Mohawk Honda!
Mohawk HondaMay 16, 2022ToniannI have now purchased 6 Honda’s from Mohawk. Their professionalism and expertise in sales and service make the choice a simple one. I talked to Camren McKenna in sales about purchasing a new Honda HRV. Once the sale was made and the car delivered, Camren greeted me to collect all the trade in fobs and paperwork. He clearly knew exactly how to close a deal and get me in and out quickly! He is a true professional and knows the importance of good customer service.Todd Brandt walked me through the tech setup in the car and explained all the features. He helped to link my phone to the car. He was very knowledgeable and professional in his explanations, keeping it simple.Overall, I spent about a little over an hour going over the details when I picked up the car including time spent signing all the paperwork with Shannon.Thank you to Mohawk Honda for making my decision an easy one.
10/10 would recommend everyone to purchase any future vehicles from Mohawk Honda. Me and my boyfriend had the most amazing, comfortable experience. Everyone was very helpful and very informative, very obvious that they know what they’re doing. Olivia was very patient and kind when answering all my questions and Conner helped us get insurance in the fastest, easiest way I’ve seen. Not only did these two do a wonderful job in helping us we also got a quick guide for our new car by Prince. These three helped make what can be a stressful day into a fun easy experience and we both walked out with big smiles on our faces!
Mohawk Honda team were extremely welcoming, friendly, and caring during my time spent there. They provided me with a easy laidback but professional environment which is far better than some other dealerships I’ve been to in the past. Brian Rae was a wonderful sales associate who tried his best to answer all of my questions and Prince who showed and walked me through the new technology of my new vehicle.
I had a good experience buying my car at Mohawk Honda. Allie was very efficient, professional, and easy to work with, as we arranged the transaction. I did not feel undue pressure to purchase the vehicle. I also appreciate Jake’s efforts to show me the features of the vehicle after purchasing it. It was most helpful, and not something that I have had from other dealerships.
I just purchased my second Honda, 3rd for our family! The sales team is amazing. The environment they have created is truly something special. I also do all my service there. I have found it very convenient and actually pleasant, if you can imagine. I also bought my second 5 year service plan. I would recommend Mohawk Honda over any dealership in the capital region. My experience with them is unmatched. thank you!!!!
Nick, Linda and Ashley really took great care of us... We drove there from the Utica area to get away from the monopoly from these two car dealerships, with their unwillingness to negotiate prices being that they have no competition here except each other.Mohawk Honda treated us great and helped us find a 2018 CRV. Everyone was so friendly so courteous we found exactly what we wanted and at the price we wanted. We could not have had a better experience!Need New or Used go there (see Linda) or go online (Ashley or Rick). You will be happy.
Do yourself a favor--ask for Deanna (Cowles) when you want to buy a new vehicle! She is absolutely superb!! She is--she is patient, knowledgeable, and on a mission to make sure you are happy, happy, happy with your purchase. I told her what I needed, she allowed me to test drive more than one vehicle to make sure I was getting exactly what I wanted. She worked with my budget. She stayed late to make sure I was completely taken care of. SHE IS AN ABSOLUTE ASSET to Mohawk Honda and will keep customers coming back to her again and again! I upgraded from an older vehicle so I was completely unfamiliar with all of the new electronics in my new vehicle, but thank God Jake took his time and thoroughly explained all of the functions and helped me set up my new vehicle. He never rushed through even though it was late at night, making sure to show me everything I needed to know and answered all of my questions. Finally, but not least, John was amazing at explaining all of my options and getting me through the paperwork with ease and professionalism (and he is witty and good humored too boot). Thank you from the bottom of my heart to a wonderful Mohawk Honda Team!! A++ I LOVE MY NEW HONDA!!!
They really do go out of their way to please you! Went to Mohawk Honda to lease an HR-V with my son. Our salesman Mark Ellis was outstanding. He made this a pleasant experience from start to finish. Hes very customer friendly and knowledgeable. No pressure at all. Everyone we had to work with was amazing and very customer friendly. Very impressed with this well run establishment. Will definitely remember this for my next lease.
I had an accident on Friday and my car was totaled. Had a rental for a couple days. Went over to Mohawk Honda on Monday to look at new cars and I was in my new Honda Fit EX by Wednesday. Mohawk did everything to help make my transition to a new car very easy and stress free. Cameron Wynn in sales is fantastic, Prince Ramnanine in Delivery made sure I knew how my cars new features worked, and John Higgins in Service always helps me when I have questions about my cars. With all of their input and information, I was happy to get my new car.They all work as a great team and they definitely take care of their customers. Its what keeps me coming back.I would recommend this place and team to absolutely everyone.
I had a car break down unexpectedly and I was very happy with the entire experience at Mohawk Honda. It was quick, easy, and everything was done very professionally. I would recommend anyone looking for a new car to come here. I was referred by a friend at work and she said all of the exact same things. Jake Doyle was my salesman and he did a great job. I love my new car and was very happy with the whole process.
I cannot express how wonderful Mark Ellis was to work with. He was very professional, knowledgeable and especially kind and easy to work with. I never felt like he was a salesperson trying to make a sales pitch. He listened and he seemed to genuinely care about my situation and was willing to go to great lengths to help me. I took a pile of Mark’s business cards with me as I left with my new car and I will be promoting Mark Ellis at Mohawk Honda to everyone I know who is shopping for a car.Thank you Mark, Cameron and Patricia!!!
I’ve purchased two vehicles from Mohawk Honda over the years, and the experience both times has been outstanding. The last sales rep who assisted me was M. J. Nicholas, who was particularly good at getting me a nice vehicle quickly with minimal red tape. The rest of the staff (Sandra, Justin, Todd, etc.) were also very helpful and efficient. This dealer has a great reputation in the area, and it is deserved.
We had virtually given up hope of finding a new Honda Passport on any lot in the Albany/Capital District area. Mohawk Honda not only had a gorgeous Passport available, they also gave us a great trade in on our Subaru Forester. The whole process was enjoyable, and in our 40 years of car buying experience, we can honestly say that Evan Zwahlen was the best salesman we have ever had. This was our first purchase at Mohawk Honda, but definitely not be our last. All staff we worked with on our purchase were friendly, knowledgeable, and super helpful.Michael and Barbara Irish
I responded to an offer to trade in my 2015 Honda Accord Sport. The gentleman that I had purchased it from, Travis Landry, contacted me. I told him what I was looking for and he diligently kept me informed of what was available. I ended up trading in for a 2021 Honda Accord Sport which I am leasing. The color is perfect and the transaction went smoothly. Travis is a true professional and all around great gentleman to work with. Im very satisfied with my new Honda and will continue to make Mohawk Honda in Scotia my #1 Honda dealer and Travis Landry my #1 sales representative. Todd Brandt was an awesome tech support person who walked me through the new technology on my car. He was polite, professional and an excellent teacher. If I have any further questions, Todd will be my go to guy!
I just purchased my 3rd Pilot with Mohawk Honda and to be completely honest, I wouldn’t look anywhere else. They gave me an amazing deal for the 3rd time! I can’t say enough about this dealership. My salesman was amazing!!!! Customer Service is amazing! I bring my car to get serviced here as well. They are very accommodating and safe when it comes to covid! So very happy and I would HIGHLY recommend them to anyone looking for a vehicle. You won’t find a better deal anywhere else!Thank you Mohawk Honda!!!
Was shopping for my daughters first vehicle and storpped in at Mohawk Honda to see if they had any vehicles that fit our criteria. Mark Ellis Jr was our sales person and he was great to work with. No high pressure sales. Mark worked to find possible matches and we ultimately found a perfect a car.Mark handed us off to Tyler in Financing who was equally great to work with. Tyler took us through lining up a loan, got the paperwork wrapped up, and handed us to Lindsey. She was great and took us through the features of the car, seeing up the phones and was just happy to help out.The small personal touches made it a great experience and we will definitely return in the future!
Very happy with Mohawk Honda. I bought an Accord from them 3 years ago, I loved the car and after it served it’s purpose I sold it back to Mohawk Honda! Not only because they offered me the best price but because they made it so easy. Great people to do business with!
My husband and I had a wonderful experience with Kern and the rest of the staff at Mohawk Honda. There is no upselling or pressuring. They took extremely good care of us. At other dealerships I’ve felt like just a sale and not a person, never once did I feel that way at Mohawk.Mike in the financial office was a pleasure to work with. And Prince and Todd who showed us all there is to know about the cars we’re wonderful.
Ive always had good service at Mohawk Honda.Happy to have a woman for a service person.Ive worked with all men for over 25 years.Its a pretty big challenge but it was a good one. Ashley was wonderful. She answered all my questions. And I got a ride home while you service my car. And picked back up. Ill be honest with you I bought Nissans for the last 20 years. Nobody ever picked me up and brought me home. Thank you so much I feel relieved. All the power to you Ashley Dobbs.Id recommend Mohawk Honda 100%.
Luis was amazing to work with and listened to everything I said and my parents said. I went in to buy my first car, not really sure exactly what I wanted, but Luis knew my budget and helped me stick to it. While I was test driving, he was also helping my parents and giving them information on hybrid models—we kept him very busy! He made sure I was happy with what I chose for my car and for that I’m so grateful. I picked up my car yesterday and Todd went through all of the buttons and features in side the car with me and he too was extremely helpful and patient with me when I had “just one more question.” John, in the finance department was also very patient and very good at his job. He went through every option thoroughly with me and made sure I was comfortable with and well versed on what I was signing up for before actually signing. I highly recommend Mohawk Honda!
I had a great experience buying my first car at Mohawk Honda. MJ was great and really went out of his way to make sure I got the best vehicle that fit my needs. I really appreciated his patience and expertise. I would most definitely recommend him and the Mohawk team. Thank you!
Upon driving in to the Honda garage, I was met by an employee to let me know to pull up and someone would be right with me. Two minutes later a young lady came over named Megan, and was very gracious and sweet and helped me fill out paperwork and told showed me where to sit while my vehicle was being worked on. When it was ready she came out to get me & my car was already to go. It doesn’t matter what they did to my car the service there was so wonderful. Kudos Mohawk Honda!!! I felt I was in very good hand!!
The staff at Mohawk Honda are fantastic. The whole idea of car shopping really was a turn off to me. These folks were so pleasant and patient to work with the entire experience was painless and I was in and out in 45 minutes. I would highly recommend them to any one looking for a new or used vehicle!!
Incredible experience! The whole process was seamless and stress free. Our salesperson, Evan Zwahlen, went above and beyond to make sure that we were able to test drive at our own pace and explain the ins/outs of the vehicle we purchased. My last purchase at a different dealer was horrible but this was exceptional, like day and night. I would highly recommend Evan and the team at Mohawk Honda! Thank you Evan!!
Love Mohawk Honda. Just bought my 4th car from them and I am extremely satisfied. Drove in because I had a nail in my tire and didn’t have an appointment but they took me right in and fixed it for me. Everyone is so friendly and I will continue to purchase my vehicles from them!
Beyond happy with the new civic I’m leasing, and got a great trade value for my old car! Mark was extremely helpful with explaining different options and helping me understand and feel confident in my decision! He was super personable, and helped make the experience more exciting than it already was! Also important noting, he stepped in and connected me with an insurance agent who got me a much better policy than my previous insurance provider was offering, which I’m extremely grateful for! John helped me pick the protection package that best suit my needs and thoroughly explained the difference in coverage, and I knew exactly what I wanted at the end of the conversation. Before I left with my new car, they had someone there to explain the new features I was unfamiliar with and answer any questions I had. Everyone was so friendly, it truly was a pleasure! I will definitely be shopping here for my next car!Thank you!
Mohawk Honda has the greatest selection of cars locally. We have purchased two pre-owned Hondas there and have been very happy with the experience both times. Upon entering Mohawk Honda, friendly staff members greeted us. We did not make an appointment, but they were able to accommodate us anyway. Alex Hernandez worked with us. He was very knowledgeable about the cars they had available. He was nice and easy to work with. We were super happy with the Honda CRV we ended up getting. It was a great value. We plan on returning to Mohawk Honda for future car trade ins and/or purchases. They really are the best around!
This was my first purchase at Mohawk Honda. I bought a used truck and I must say that Ill be going back to them first, for my next vehicle. The only thing they could make better would be the waiting time for delivery of the vehicle. That waiting time, is at every Dealership Ive ever been to. So if Mohawk Honda could make that time shorter, it would be another reason to brag and would be a great addition to the already great buying experience. Special thanks to my sales agent, Chris Horn!
I had my car miss... handled and repaired by another car service place. They couldnt even figure out that they caused issues with my car. Mohawk took care of it; it took a while due to issues being extensive, corrected all of the issues they could find, working with me on the fly as we learned the extent.My advisor even helped me expedite my paperwork as I was getting into crunch time for me to be elsewhere.Professional all up and down the line, competent though I expect it from a dealer, and prompt. It cost me more than I would have liked, but less than I feared and I can ask for no more than that.Would recommend highly.
I have to thank everyone that helped me over at Mohawk Honda. Especially my sales man Cam! Everyone was happy, and it was a great atmosphere. They were all wonderful. They got me exactly what I wanted, and was professional the entire time. From the Sales department to the finance department. They were one fluid company, which makes thing flow so smooth. I will definitely be coming back when its time for a newer vehicle !
I had a great experience at Mohawk Honda. Being my first motor vehicle purchase, I did not really know what to expect from the process other than what I’d learned from the research I did. Brian Rae did an excellent job of guiding me through the process, and listening to my needs and requests. His Customer service is to be commended- it was great working with him. Also, Jake Hewitt did a nice job of running through the technology and features of my new car for me once I purchased it. He gave very clear, easy-to-understand explanations. I am very happy with my new purchase. Thanks again Brian and Jake!
It is rare to find a Business so overly concerned with the comfort and concern for their clientele. Mohawk Honda staff are very much upbeat and positive throughout the entire buying and delivery experience. Atter getting home with my new automobile, all of my questions were anticipated in the follow-up information provided, and the communications from my sales representsative are very thorough and helpful. I highly recommend that anyone looking for Honda Sales and Service should start with Mohawk Honda and save themselves a lot of time and concern. Lastly, I love the Family feel and ambiance that every employee shows to their co-workers as well as the clients. I would want to work there with them to enjoy the security and care of others.
Happy with my Honda Accord from Mohawk Honda...but not especially the sales or service team. Everytime I came here for service, there was always an extended wait, an issue, or an attitude. They offered me $1500 less than Carmax when it came time to sell my Accord that I bought new from them...pretty lame... over all = ok
I had a great experience at Mohawk Honda. Evan Zwahlen was wonderful at keeping in contact with me as we tried to figure out what would work best for me over the phone. He was easy to get in touch with and quick to respond as needed. When we finalized a deal our time in the dealership was less than an hour total! All of the paperwork was already completed and I was able to drive off in a car that I feel comfortable in. Ill be back in the future for another purchase!
Had the best car buying experience at Mohawk Honda! NO pressure, just knowledgeable, customer service oriented staff all working together to make my purchase seamless and enjoyable. Chris (sales) helped me to find the right car within my budget, Sondra (business manager) kept me up to date all the way and finally a dedicated person to walk me through all the bells and whistles on the car when my delivery was complete. I would highly recommend Mohawk Honda! M. Dillon
Peter is a super star in action in your Service Dept. I was told to come in as a walk-in as appointments were 2 weeks out. This was my first scheduled maintenance as I had purchased the Honda Fit in January and it was a top notch experience.I was treated to an oil change and a car wash! And the expert staff found a nail in a tire and was able to repair it, saving the new tires which came with my purchase in January.All I paid for was a partial tire rotation and tire repair. I tried to tip the nice gentleman who had the car cleaned thoroughly, but he refused, saying to donate it somewhere of my choice.Again, Peter handled this from start to finish and I was out in about 1 1/2 hours, during which I had breakfast at Olivers, which, unfortunately, is closing after August 29. 😪The atmosphere in this Service Center is really professional and welcoming all the way. 5 STARS 🌟 IS NOT ENOUGH!
Had a great experience buying a car here, which is not always the case when buying a car at an Auto Dealer. We traveled over 100 miles to look at a car here, rather than multiple local dealers in our area. Heather in the Internet Sales Dept has been in touch with me for the past 12 months through e-mails, maybe once every 1 or 2 months. We could not get a deal done last September so when we were ready again, I contacted her to keep her up to date. We sent an inquiry about a car we were interested in and Alex R. got back to us a short amount of time. Down we go Saturday morning. Looked around outside at multiple cars, without anyone bothering us. We go inside and there is a nice friendly staff that greets you at the door, no waiting around for a Salesperson. We got hooked up with Alex, drove around in the car we were looking to purchase , came back and started the deal. No BS negotiation, the prices are marked and very competitive. Done deal!(Also got to meet Heather finally; without her, we would not have been down.)Lindsay (?) takes us outside to explain any/all the features of the car while Alex works to get the Insurance Co. on the line to get ID cards. Trouble. We cannot get in touch with the Ins Co to get cards so its looking bad. Alex offers a solution to hook us up with a local agent and though skeptical, we will listen. Trouble averted and we are switching all of our Auto/Home policy to Conner. Off to Tyler the business manager who gets all the paperwork ready, gives all of the options available with NO OVERT PRESSURE. Then, all the papers are signed, plates are on and we are done. Time to go home. I dont write a lot of reviews, but Mohawk Honda gets 5 stars from Michele and I! Thanks to the whole Staff.....Michele & Alan V
Everyone at Mohawk Honda is extremely helpful and friendly and made my experience that much better. Any questions or concerns I had were answered promptly. Evan was a pleasure to work with and I highly recommend anyone in the market for a new or used vehicle to go to Mohawk Honda.
Mohawk Honda is the BEST place to get a car. There is no Grey areas. They check everything when you are there. I purchased my car there. So when I go for service they already know what was done and has a better feel for what will soon needs attention. That way I wont get stranded. I really appreciate their repair shop. I NEVER have to go back for something I brought in for them to repair. They all are wonderful! Thank you Mohawk Honda!
I been a customer for five years and when I first came to mohawk Honda, I had nothing and needed a vehicle Travis Landry help he to get in a new Honda Accord this sending me coming back for my Ridgeline which Brad help he get into and now 2021, It almost seem like all I had to do is walk in and pick out my Honda cause I was able to turn my life around thanks to Mohawk Honda giving me an opportunity your service team and awesome Tech Todd was great showing me my new Passport fully loaded 2021 features. Thanks and proud to drive a Honda and cant wait for the next lease
Nicole & Saumera were amazing with helping me find the right car. Nicole was extremely nice and sweet, she made me feel comfortable doing business with her. Saumera was great with delivery, she helped me with getting to know my car. Thank you Mohawk Honda for an amazing experience!
I just purchased my third CRV from Mohawk Honda and could not be happier.Mark Ellis was exceptionally helpful in making the selection and purchase easy and pleasant. He was exceptionally professional, very personable, and beyond accommodating to my personal circumstances.Todd Brandt was also quite helpful in both explaining the new technologies to an older customer and in delivering the car when I was not able to pick it up myself.
Mohawk Honda is hands down the most professional, most courteous, and most accommodating dealership in the Capital Region. My Chevrolet lease was about to expire and I decided leasing was not for me. I reached out to Mohawk Honda and within a few hours, Carli, my salesperson greeted me via text with different vehicles within my price range. Carli worked tirelessly with me via text and email to make my deal happen. Michael, the Finance Manager, went over all my forms with me in detail and highlighted areas that he thought I would benefit with coverage in. Finally, Prince, my Delivery Specialist, took 20 minutes to walk through the vehicle with me, explained how my Pilot worked, showed me things that I would not have known if it wasnt for him. I am blown away by this teams professionalism, dedication, and thoroughness with my car buying experience. Thank you, Mohawk Honda!
I just leased another Odyssey! This time I went to Mohawk Honda it was such a pleasant and easy process. From the moment that I was first greeted by our friendly salesman Jake, and conversations with John (the assistant sales manager) I never felt pressured. I felt like they truly were doing everything they could to help me get the vehicle I wanted for a price that I could afford. When it was time to pick up the vehicle, Rhandy was informative on the the vehicle and Mike, the finance representative, was helpful too! I will definitely be going back to Mohawk Honda in the future for all of my Honda needs, and will refer all of my family and friends!
The Mohawk Honda team it’s always the best!! Great customer service 100% guaranteed!! I just bought my second car with them!! They cared about my needs and taste and provide me with multiple options!!! I felt my opinion was always first!! I’ll be a forever customer for sure!! Evan the best sales man, a nice and funny guy he always made my day!! Thank You for everything 🥰
I just leased my second car from Mohawk Honda and as my first experience Nicole Oeser my salesperson and John Lucas Sales Manager were OUTSTANDING. They did everything they could to get me in the vehicle I wanted and in my price range. If anyone is looking for a vehicle I STRONGLY suggest going to Mohawk Honda.
Absolutely the best car buying experience I have ever had. From the moment entered the dealership until I drove away with my new Honda Accord I was made to feel comfortable. My salesperson Kris Bain was thoroug and knowledgeable about the vehicle. I would not hesitate to refer friends and family to Kris. It is true what they say at Mohawk you are family,
This was such an easy car buying experience. Dealing with Brian McKenna was as easy as talking to a friend. He was thorough, courteous and polite and least of all, pushy or salesmany. He made it an effortless decision to go with our new Honda. Thanks Mohawk Honda! Well definitely be back.
Total reviews rating 4.7
199 Reviews for Mohawk Honda 2023:
Review №1
2022-01-31I just picked up my new pilot today, and I could not be happier.. Evan Zwahlen is an awesome person to deal with .. he found me the car I wanted and kept me informed as to when it would be here. He is very informative and so easy to deal with. I had to be somewhere , at a certain time today, and he made sure everything was done quickly, so I would be on time. This is my second lease from Evan and I will lease or buy again from him If possible.Adan Feliciano my delivery specialist, showed me everything in the car and how it worked.. he made it as simple as possibly so I could understand, and he did an awesome job.
Review №2
2022-04-09Picked up my 22 Civic SI today! Couldn’t be happier! Deanna and Jamison worked with me to get me the color I wanted at a good price considering the status of available vehicles! Basically built to order. When I arrived, it was quick and painless. Rhandy went over the features of the vehicle and was very helpful with questions I had. Thank you all so much again! Can’t recommend Mohawk Honda enough!
Review №3
2022-03-20Travis Landry was extremely helpful in locating a reliable vehicle that fit my family’s needs and wants, as well as researching loan options that fit my family’s budget. Todd Brandt explained the features in the newly purchased vehicle before My wife and I drove it off of the lot. The entire experience was stress free, easy and we got the vehicle we wanted.
Review №4
2022-02-26So thankful to Jen B. for selling me my 2019 Honda Passport. She was so helpful and patient in working with me. Would totally recommend her to anyone in the market for a new or used car.Also, shout out to Todd Brandt for taking the time to walk me through all the new little buttons and features. SUPERRRR helpful.Thank you both so much!!!! :)
Review №5
2022-01-19Picked up my new car today thanks to Evan Z. I got a 2022 Honda Accord Sport SE and I’m in love with it. Evan helped me get everything I wanted on it and Todd B. Showed me all the great features I have on my new car. Everyone was very friendly and were able to help me with everything even after I charged my mind multiple times. Thank you so much for all the help.
Review №6
2022-02-15I recently bought my first car with the help of Travis! He was extremely knowledgeable, accommodating and always willing to help. He was able to handle the entire deal for me, and I didn’t have to speak to anyone else at the dealership, aside from Ryan. He was equally as outstanding. Ryan was very thorough as he taught me about the features of my car. This made for a simple and personable experience. If your looking to buy a car, I highly recommend working with Travis and Ryan!
Review №7
2022-01-03This is my 3rd Honda Pilot from Mohawk Honda, I went from a 2019 Honda Pilot LX to a 2021 Honda Pilot Special Edition to this beautiful 2022 Sonic Grey Special Edition. Everytime I go to the dealership I always feel welcomed and my sales guy Luis VIP MAN always goes above and beyond. Luis has helped me with all 3 vehicles plus the 2 Honda Pilots my wife has gotten from there and from start to finish Luis always stays in contact with us and makes sure our experience is a great one. Thank You Mohawk Honda!
Review №8
2022-01-28After visiting several other Honda dealers in the area my husband and I set a time to go to Mohawk Honda. I knew the car I wanted and Mohawk gave us the best deal. Not only that- EVERY person we came in contact with was exceptional. Incredibly friendly and laid back location, where its clear they care about the customer and meeting their expectations and needs. I worked with MJ on my car purchase and I would HIGHLY recommend that if youre in the market for a new car that you visit Mohawk.
Review №9
2022-03-19Purchasing my new car at Mohawk Honda was a pleasant, pressure free experience. The salesman I dealt with, Jake Hewitt, was very helpful. The car I wanted was not available on the lot when I first visited Mohawk Honda, but was expected within weeks. Jake kept me informed of the anticipated arrival date. It was a pleasure doing business with him. When the car arrived the Delivery Specialist, Todd Brandt, met with me. He paired my phone to the car and reviewed all the features with me. The thirty minutes he spent with me saved me hours of later reviewing the manual. The Business Agent, Tyler Foster, was pleasant, knowledgable and helpful.I would not hesitate to recommend Mohawk Honda to family and friends.
Review №10
2022-04-07Jake Doyle at Mohawk Honda is the best person to consult with for your new (or used) vehicle needs. Jake listened to our family’s needs, helped us get a great trade in value for our existing vehicle, and helped us special order a new CR-V seamlessly. The transaction took little to no time or effort on our part. Jake and the Mohawk team took care of everything from financing, to transferring plates over, updating my insurance binder with my P&C broker and other paperwork. I also threw Jake a last minute curveball to have a hitch package put on the new CR-V prior to delivery. Jake got it done before I picked up the new vehicle. When it came to making my decision, I knew that I could trust Jake to be there for me every step of the way. Jake is very experienced and has his customer’s best interest in mind; That is evident. As far as time in the dealership to close the transaction, I was there for less than an hour and a half or so. That includes the time that was dedicated to showing me all of the features of my new vehicle, and also added chatting just because. All in all, we really appreciate Jake and the Mohawk team. Contact Jake today!