Mohawk Honda - Service in Schenectady
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Schenectady, Schenectady County, New York, US
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Site: https://www.mohawkhonda.com/service
- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
We purchased a 2021 Honda CR-V SE at Mohawk Honda today. Overall, we are very satisfied with the price and experience. Deanna Cowles was the sales rep that worked with us. She was very responsive to our inquiries and was willing to work with us on the prices, which is uncommon during the current inventory shortage. We had two face-to-face meetings with Deanna, one for test drive and one for finalizing the deal. Deanna was courteous and worked with a timely fashion. She explained to us all the options and accessories and gave us space to make an informed decision. She did not push us to buy extra things/services.Prince Ramnarine, a delivery specialist, helped us get familiar with the technologies of the new vehicle we purchased. He was very courteous, clear, and concise on explaining the technologies. He helped us hooking up our cell phones to the Android Auto and setting up the vehicle the way we wanted. We are extremely impressed with his work knowledge and communication skills. And he is a fun and humorous guy too!We are happy with the new vehicle and the buying experience. We suggest buyers to get familiar with the car purchase process (lots of youtube videos) and it will help you have a smooth buying experience.
I have owned several Hondas, all which I bought at Mohawk Honda. I go there for the good customer service & automobile service. I always have piece of mind knowing my car is taking well care of by Mohawk Hondas service department.Most of all, I choose to drive a half hour to go to Mohawk Honda...even though there are local Honda dealership & service in my area!!!
Bought my car there in September. All was well until my engine light came on. My car was there from 12:30-4:30. They called me 10 minutes before close and told me they were unable to work on my car... after it was there for 4 hours. My scheduled appointment was at 12:30. They told me they did not have time to look at it before they closed. Will not be returning for maintenance.
I bought my new Honda CRV-EX from this dealership. I had a very good experience. This is the second time I have bought a car from Mohawk Honda. Jose Perez is a great salesman. Mike in the finance department was great. Jake Hewitt was extremely helpful in going over all the features of the vehicle. I thank them for a a very smooth experience. Anna Carla Leotta
Total reviews rating 4.5
29 Reviews for Mohawk Honda - Service 2023:
Review №1
2022-03-31Be careful about buying those four cylinder Hondas with gasoline direct injection (GDI). You could be in for a world of hurt. The GDI Hondas are prone to (a) gasoline in the oil, diluting it and making the engine wear out faster and (b) carbon build up on the valves. I have been testing my oil every time I get it changed (sending it to Blackstone) and last time my gasoline % was over the acceptable limit on a car with 24,000 miles. The best bet is to get the 6 cylinder accord (no GDI) and pay attention to the GDI issue when you buy. This problem isnt going to be fixed in a maintenance bay its in the design. Do a search. The news isnt all bad. With the high compression you get better mileage and a smaller engine (and turbo). So the car accelerates fast and is very maneuverable. But you may be needing to clean the valves and the GDI Hondas may not be the 200,000 mile cars that their ancestors used to be.
Review №2
2021-10-04We Leased a new Honda CRV with the help of Mike Bennice and Justin McGrath today and they notOnly met our expectations, they exceeded them!!! Mohawk Honda sales department has been so amazing to us that this is the third vehicle we have leased from them. You shouldnt even bother looking elsewhere, they have the best deals, the best service and have made the process practically stress free. Rachel and I highly recommend them!!!
Review №3
2021-07-13The Service Department at Mohawk Honda is excellent. I consistently have great service from them. They are not only professional, but are also friendly, accommodating and they go over and above in their service. Shout out to Tim who has changed my views of car service centers with his professionalism and care. My experiences with the Service Department alone would make me want to buy another car there. Thank you service team! You all deserve a raise 🙂
Review №4
2021-08-19Always an amazing customer service whether you are buying, selling or just looking. They always treat you like a million dollars
Review №5
2021-06-10Wonderful experience. It was a super clean, welcoming and helpful environment. All employees were above and beyond and I left feeling very comfortable with the negotiation and excited about our new purchase.
Review №6
2021-03-14Great place to bring your car. From the staff to the service, everyone is professional. Plus they have one of the best car sell man in the business, make sure you request Cam , he goes above and beyond to make your wish come true.
Review №7
2021-08-17Great people and family members who work here and have been working here for a long time! They dont make you feel uncomfortable by being to aggressive to force a new car on you!
Review №8
2022-04-20Good car but fraud like interest rates Shame on them
Review №9
2021-07-10Thank you Peter Perry for getting me in and out today. Greatly appreciate your help. Mohawk honda has the best team.
Review №10
2021-05-11I worked with Mark to upgrade two cars for my wife and myself. We got the cars we wanted for a good deal. We’ll definitely be back for the next upgrade.