Wheelchair-accessible car park
Yes
Mongielos Auto Specialties Auto Repair and Parts in Lockport
Categories
Location on the map
Lockport, Niagara County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 716-625-6125
Site: http://helpmeauto.com/
Site: http://helpmeauto.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:9AM–1PM
- Sunday:Closed
Comments (72)
Took my 1968 barracuda there for a tune up and some concerns I had. The owner Dave was knowledgeable about old cars and super helpful. He was able to figure out the problems and also show me how he came about diagnosing the problems which was nice. I would highly recommend you take you cars there. Also great with customer service!
I cant say enough good things about Dave and his staff. We had an emergency vehicle repair and they took fantastic care of us. Quick professional and courteous. I would highly recommend them for all your Automotive needs. We also recently purchase tires from them and are completely satisfied.
I had a recurring problem with a front left break overheating and tires that wouldnt hold pressure. The tire rims had not been properly sealed by previous mechanic. Now that Dave has worked on them they have never been better. This also goes for the break job. Great service with fair prices. I have recommended him to friends.
Great Service. Parts come instantly due to the great location of the shop. They can fix anything. Dave is reasonable and accommodating. Josh is an amazing mechanic and very good at explaining whats going on with my car. Very reputable.
2010 Nissan Rogue, bought it used two years ago. I went to the dealer three weeks ago for inspection and oil change and they said everything was great even though I complained that I had to put air in my tires at least once a month, I can wait to get new tires on the next oil change in 6 months. Needless to say, I put air in my tires four times since then. I stopped at Mongiellos and the Owner assisted me with choosing new tires (the dealer had put the lowest end tire on). At my tire appointment the whole crew went above and beyond to make sure my rims were free of corrosion and installed new rubber sensors to replace the cheap metal sensors the dealer installed 18 months ago that had corroded (owner gave them back to me). Most places seem to take advantage of women and their lack of car knowledge but this place explained everything to me so I understood. I cannot express how overly impressed I am with Dave Mongielo and his staff!! I will definitely give them my business again!!
Dave has always been an honest businessman. His shop does excellent work and they always exceed customer expectations. I recently bought tires from Dave. On a trip I hit debris on the road slashing one of them. When I purchased a new tire, not from Dave, it cost me $75 more! Daves prices are unbeatable!
Quick turn around and reliable work. My car sat at another shop for 3 weeks without any work done on it after they already took a week to figure out the problem. So I took it here instead. David charged me less then the other places I called and had the work done in just a few days. Great service, accomplished and knowledgeable mechanic.
The service was exceptional, the owner is attentive and extremely knowledgeable. He provided options to spare me unnecessary expense, and the cost of my tires was more than reasonable. I highly recommend Mongielo’s for not just tires but for all your car repairs!
Dave was honest and quick with some preventive maintenance last year. When I needed tires, he explained all the options and helped me choose a set. In order to save some money and get a manufacturers rebate, he was willing to install the tires after I bought them from an online retailer. Always been a straight shooter with me.
Took my sons truck to Dave for some engine work (oil pump) He was very informative. He got right to the problem discussed the repair and installed quality parts! Truck was done in 2 days! If you want a cheap fix go somewhere else, If you want it done right with quality parts go to Mongielos My familys found a new repair shop!!! Thanks Dave & Josh!The Miller family
Very pleased with the service from David. Professional and knowledgeable and friendly. He fixed my problem. Was at a different repair shop Lees than 2 months ago and I was charged $30.00 for battery terminals cleaned up and not only did he point out to me the terrible job they did they wiped the lubricant off and that was it . one of my terminals was in real bad shape and they never said anything. Dave cleaned it with wire brush and ordered a new one. He also showed me the difference between the two terminals. He was fair and honest with me and I will be back to do business with him again. I highly recommend his business he has been around for over 30 years
I have been taking my truck to Mongielos for over 3 years. Dave is honest and only tells you what repairs are really needed, unlike other places that add things in to make extra money. He stands behind his work. Everything is under one roof, accessories, tires, body work and auto repair. Great place.
I highly recommend Mongielos Auto Repair. I have had a repair done some years ago and later when another problem appeared he found that a gasket had been left off and now a small leak was giving an intermittent error code. He did the right thing in doing the repair and not charging me for the mistake that his mechanic had done. Since then I have had other work done and each time it is done in way that brings credit to his work and produces my desire to recommend his shop to others.
Dave is a great and personable owner. His shop gets the job done and do it well with quality repairs. Tires and suspension on a mustang and it was done in one day. Great job and Goodluck this is my choice for a trustworthy mechanic.
Approximately a year ago, my truck would not start and it frustrated me until no end. I have the ability to fix cars but I was completely stumped. I called David and he told me to bring it down the next day to look at it. I was thinking timing chain or something catastrophic that would have cost me lots of money. Fortunately, Dave knew what to look for and it was a simple fix. I couldnt have been more impressed. Not only did it save me trouble, but because Dave knew what to look for, he saved me money on the cost for the time of the diagnosis. HIGHLY RECOMMENDED!!!!
Took my car for 3 total estimates for damage at different places around Buffalo and Mongielos was by far the lowest by almost half of what the others were offering. Overall, great experience and would recommend this business to anyone who needs any type of work done on their vehicle.
Top notch auto repair. I would highly recommend Mongielos if you want excellent quality work. Their customer service is just as good as their auto service. I was traveling from out of town and needed some repairs done on my car. Dave got me right in and took great care of me.
Dave was a big help in selecting a new set of rims for my car and gave me a great deal on a set of tires to go with them. I couldnt be more pleased with the price and the service was great !
When issues happen on a vintage vehicle, it is hard to find a shop what will work on it. We came across Dave just by chance and Im glad we did. He is very knowledgeable and knew just what to do to get our 1973 VW Bus back on the road. Will be back again. Thank you!
Mongielos is a top notch shop. From the owner to the techs they are the most honest, personable, knowledgeable and skilled repair shop folks I have come across in a very long time. They will NOT take advantage of anyone here! Recommend highly for all your repair and maintenance needs.
The owner does a great job; after a CEL and minor other fixes, he troubleshooted my car to determine a possible issue that I was having but did not charge me for it. I would have to agree with others that he sometimes does over task himself, perhaps a secretary is in store for this thriving business.
My truck was giving me problems with the rear brakes locking up. It was annoying and unsafe with winter coming. I had already put new brakes on it just over two years ago with very little driving time, since then. It was a dilemma. Mongielos team diagnosed the problem. The shoes turned out to be rebuilt cores instead of brand new shoes as I had believed my previous mechanic purchased. Dave showed me how the brake material was pulling away from the metal core. It now brakes much better and feels safer, too.The alignment didnt feel right either, although it was aligned this summer by another shop. It was doubly troublesome because the alignment on my Buick needed to be re-done only a few weeks ago. I had Mongielo do that work, also. This was after it had been aligned elsewhere two weeks before my truck had its first alignment. The Mongielo team checked my F-150 and did discover alignment issues. The alignment was off by a lot more than I was comfortable with from the other mechanic who I have known much longer. The tires were not symmetrically out of align, which seemed to rule out the possibility of the first machine being out of adjustment. Two front-end components were then found badly worn and needed replacement. The Mongielo team replaced the worn front-end parts and corrected the alignment. The truck doesnt pull to the left any longer and I drive more confidently, now.It is obvious that Dave Mongielo has re-invested in tools and equipment necessary to diagnose and troubleshoot most, if not all, problems associated with trucks and cars. I asked him if his electronic testing equipment could test the Anti-lock brakes (ABS) trouble light. I was previously advised to go to the dealership for that diagnostic. He said that he had that testing device. As an aside, New York State rationalizes that they can take your money and force an automobile Safety Inspection on you for YOUR safety. So, if the reason for the Safety Inspection is for YOUR SAFETY and not making money for themselves to pay all the state employees health care and overtime, then why isnt testing the ABS required in their supposed Safety Inspection? It isnt, you know. They dont even check it. They dont care. They shouldnt be allowed to check any of it, anyway. The emissions Check Engine light has absolutely no bearing on safety at all but God help you if you cant get those codes to clear! Yeah I know, the environment is the biggest problem facing the U.S. today. The state is a moron.When you go into the Mongielo office, look at all the Continuous Education Certificates on the wall. I couldnt even read them all, so I went back into the waiting room and sat down in a very comfortable leather couch and zoned out in front of the fireplace. Dave had to wake me when he was finished.Dave Mongielo is someone who makes automobile repair an experience. The ceiling on the waiting room is all natural wood. It has the ceiling bracing that reminds me of a ski lodge. There are many things to look at if you are interested in truck accessories, too or even if you like to look at his model cars and trophies. From wall to wall, there is truck paraphernalia.Mongielo is involved in the community, if you were wondering. He has been involved with Volunteer Firefighting and he was promoting benefit dinners for fallen firefighters, police, and service men until the Town of Lockport used its absolute power with the threat of deadly force to stop him and put him in jail. He is now interested and involved in politics and the law. Yeah? I wonder why?There is a friendly atmosphere at Mongielos. I would recommend them to others. Say hello to Dave, for me when you go.
I have a 2012 Chevrolet Cruze and the engine light was on. I took it to the dealer I bought it from, paid $118 for them to diagnosis to see what was wrong with it. About an hour or so later they tell me everything I need done would cost me a little over $500. I asked them to give me a copy of what parts I need and what other recommendations they had for me so I could look up the parts to see what was really going on. They told me they couldnt give out that information. You would think after paying $118 for them to look at my car I would have every right to see what parts I needed. Meanwhile I went and got a second opinion over at Mongielos. Dave, the owner of the shop, sat me down and we went over all of the paper work the dealer gave me. Shortly there after, he had figured out the parts I needed for my Cruze and we put a price on it. For the part I needed it was going to cost me around $163 plus tax, including labor. All I needed was one part for my car. The dealer was going to charge me over $500 for one part for my car. If youre vehicle has something wrong with it, I would definelty would take time and go visit Mongelios and his team for excellent, dependable , and honest service. It will save you a great deal of money. Dont let the dealers trick you into paying way more than you need to, like I almost did! Youll save so much more money, for serivce you can trust! Definelty would recommend Mongelios for anyone looking to get any work done, big or small! After this whole ordeal, I am personally not going anywhere else besides Mongelios.
Dave was very professional and knowledgeable. His work is amazing. Its been almost a week and no issues. I would recommend him to any body looking for a mechanic in the lockport area. Thanks again Dave.
We were traveling from out of state and got a flat tire late at night. Called the next morning and they got is in and out in about 15 minutes. Owner and all staff were very kind, friendly and genuine. Even though we were only there for a short time they took that short time to get to know us. I would totally recommend no matter your need!
Great service!! My son is a new driver and Dave is fantastic with him - always answers his questions and is willing to teach him what he needs to know about maintaining a car! Very patient and friendly.
This man is a lifesaver! We were on our way to Florida, when we heard a popping side come from the drivers side of the vehicle! At that point, we thought we would be stranded in New York, and never make it to Florida. I quickly did a google search, and called Mongielos, and I was surprised to find that David answered, as it was CHRISTMAS EVE. He was able to make it to us in the middle of snowfall about 20 mins after we had called him. It turned out that the popping wasnt serious and could be fixed at a later point during our trip,, but we would have never known that without Mongielos assistance. He even gave us his number to give him a call for guidance if we were given quotes for the repair that seemed inflated. Talk about integrity! Amazing, amazing, amazing! Thank you, Mongielos, 1000 times over!
Dave helped with a tire selection that is good for our van. Quick easy service and a good price-cant ask for much more!
The best most honest mechanic Ive ever been to, went above and beyond and more for me as a first time customer on top of all that. Unbelievably amazing owner only shop I will recommend for the rest of my life.
Definitely the cheapest prices for tires. Gotten a few truck accessories there as well and the prices are very competitive. Have been going there for nearly a decade now.
Dave has great knowledge. And has fixed many of my autos. Ive never had to have that same problem re fixed.
They did a great job! I told them I had to work out of town the next day so they made sure my truck was done on time! Very friendly and highly recommend
Best experience I have had at a shop, no reason to go anywhere else. David Mongielo is very knowledgeable, experienced and super friendly.10 out 10 will recommend.
Rude as hell. Over charged me for a horrible paint job. The paint is alfeady starting to peal off. Got factory parts and nothing fits. I would NEVER recommend this place to anyone. Thieves they are.
Owner was informative, friendly and very helpful. I just moved to the area a couple weeks ago and wanted to find a new mechanic I could trust, and I definitely did. Will be back for sure.
Always been super helpful and accommodating, honest and doesn’t try to get you to service things that aren’t needed. Has great tires at a great price.
Mongielos Auto is great shop for car repairs. Honest, straight forward on what is wrong with your vehicle. I would highly recommend this place.
My car blew some coils, dropped it off the night of, had it done a little after lunch the next day. Speedy and professional.
I had amazing service and got some great advice getting my tires. Same day appointment. Awesome
I had work done on two trucks here very good job i would highly recommend this repair shop to anyone owner is very knowledgeable and friendly
Took my car in for repairs. Great customer service and reasonable prices. Would totally take my car there again. Thank you!
Mr. Mongielo plowed the driveway in order to look at my car. Then in sub-zero weather, he diagnosed the mechanical issues and gave me a reasonable quote.
Pick up the hard cover for the bed of my pickup truck and Dave was right there to help me install it and make sure it fit well and it was out the door plus he gave me a discount for not using a credit card
Told them to fix what i thought was wrong with my 2010 tacoma. they figured it out and fixed what was really wrong with it. knowledgeable and honest, you dont see that combination a lot anymore.
I bought a vehicle from Dave Mongielo, he was honest and his service was great.
Two other shops could not find my electrical problem. They found it and fixed me up. Very happy. A+++ Shop!
The owner was very helpful, explained everything in detail, and gave a reasonable price. Very hard working and patient. I highly recommend!
Handles all my truck maintenance and tires. Very honest.
This was the most honest and friendly shop I have ever been to. Amazing!
Mongielo is nice easy to get a long with and dont try to rip you off.
High quality service. 15/10 worth the few extra dollars.
Great restoration on any car that is in an accident
Honest, stand up guy in a sea of con artists and crooked dealers.
Owner is very friendly, would recommend to anyone
Great service, fair price.
Quality work and excellent customer service.
Great service and prices.
He fixes my trucks
Honesty .
Terrible
Excellent service
We were from out of town & had a problem with our car. The check engine light was on & it wanted to die when it was at an idel. We called 2 other shops before we called David. We told the other shops we were from out of town & needed our car check soon. They could not help us till Wed or next week. David had us bring the car right over. He called us the next morning letting us know what the issue was & that he could order the parts & have it fixed by that afternoon. It was a pleasure dealing with David. He also gave us some great thing to do & see while we were here. If we lived here we would bring our vehicles to him every time. Thank you for going the extra mile for us. Terry & Adele Wetley.
Total reviews rating 4.7
72 Reviews for Mongielos Auto Specialties Auto Repair and Parts 2023:
Review №1
2017-04-29Mongielos is a fantastic group to work with. As a recent customer I have to say my experience was that of pure professionalism and great customer service. I had a Westin Pro brush guard and Undercover Flex bed cover installed on my 2012 Ram 1500. Really giving it the look and functionality I was after at a very affordable rate. From start to finish the staff was very informative and helpful, form assisting me in ordering and giving me an idea of what the finished product would look like by taking time to search out and find what I really wanted. I look forward to doing business with them again for my next podject (Wheels and Tires).
Review №2
2021-09-16Very friendly and courteous shop. I’ve known the owner for 27 years. Dave is an honest man whom I’ve always trusted. He goes above and beyond. Please continue to support this business and have your automotive needs taken care of. Quality work is a very high standard here and satisfaction guaranteed.
Review №3
2021-04-11Great experience. I needed new tires tie rod ends and an alignment. Dave figured out all I would need, explained everything and completed the work on time. Very thorough and honest. Great value! I would make Dave your everything mechanic if you need one.
Review №4
2021-03-03Something was wrong with my car and I took it to a shop that quoted me 600$ for the job my dad said I should try Them out so I did and I told them what the other mechanic had quoted me he called me back the next day and said it was something completely different and way less expensive then what I was quoted a dishonest person could have taken advantage of me like the other mechanic was trying to do!! They did great work and very fast this is the place I will forever take my vehicles!
Review №5
2019-03-08After a few nasty scares on icy/snowy roads this winter, I decided it was time for me to get new tires. Having had the same ones for three and a half years I wasnt exactly sure what I wanted to replace them with, and Dave took the time to go over my options with me as far as cost and effectiveness.. The tires were put on quickly, my only wait-time attributed to the delivery of my tires to the store.Since then Ive driven in a few precarious situations snow-wise and wow, can I feel the difference! I feel a lot safer on the road, and much more comfortable going out in the weather. Im incredibly grateful to Mongielos for helping me find something that worked for me, and will definitely be going back!
Review №6
2019-06-07Had a slow leak in a tire purchased from another store. This other store could not help me for 4 days because I didnt have an appointment. Went right next door and Dave was very accommodating. He took care of my leak within 30 minutes. I will definitely go back for my other service needs. I will also recommend Mongielos to my friends and family.
Review №7
2018-12-01I just received my car back from Mongielos Auto Repair. Dave the owner was very honest n easy to talk to about my repairs on my car. Dave took the time to explain what my car needed after my accident. When I picked up my car it look like it was a new car. I would recommend to all my family n friends to go to Mongielos repair shop for any type car service. 5 🌟
Review №8
2018-08-02I couldnt be more pleased with our experience with Mongielos! The owner Dave is knowledgeable, reasonably priced and extremely generous. We are new to the area so when our family car broke down we had no idea where to go. Our friends and neighbors recommended Mongielos because theyve only had good experiences there. They didnt disappoint. When youre a mom of 3 little ones and its not easy getting things done you appreciate when someone goes out of their way to make it a little easier. If youre looking for an honest place to bring your vehicle look no further.
Review №9
2019-04-12The best place to go !!! I had gotten into an accident and needed a collision shop, Mongielos was amazing they took me right away calmed my worries and fixed my car fast !! Answered all my questions took care of me like family ! That in itself was the assurance I needed to come back here time after time for whatever it is Ill need with my car. The owner himself talked with me assured me everything would be taken care of even went the extra mile and did an oil change !! Called me with progress reports just everything was amazing going here I highly recommend this shop !!!
Review №10
2019-02-07*Updated 2/7/19*I want to start off by saying I am not a paid reviewer and that all of my remarks are completely unsolicited. I believe that good, honest work shouldnt go unnoticed especially when dealing with a privately-owned small business.I went to Mongielos because I suddenly had transmission trouble. Virtually overnight I lost all power to my engine and after limping my car home at a max of 30mph, I looked under the hood to discover a nasty leak. I immediately called Mongielos and the owner respectfully listened to my issue. Based on what I said, Dave, the owner, told me the worst case scenario (needing a new trans dropped in) but said hed be glad to take a look at it. Thankfully it only turned out to be rotted lines (a quick and, thankfully, much cheaper fix). I had my Monte Carlo back within 24 hrs and it has honestly never run better (and thats including the time from when I bought it).What I like about going to Mongielos is that they truly live up to their motto: Honest, Quality, Affordable. I had been told by friends who know cars that if I took my problem to any other garage it would have ran me at least $600 and, who knows, the other guys may have tried to sell me a new transmission system. As it stands, I paid literally a quarter of the cost for this fix and have never had a better experience with ANY automotive mechanic.Seriously, go to Mongielos Auto Repair and Parts because you really get what you pay for: Honesty, Integrity, Quality, and a hell of a lot cheaper than the other guys or some corporate franchise.****************************************I went in worried my car needed a new radiator due to the location of the coolant leak. Dave and his workers let me watch as they diagnosed the problem on the spot and it turned out to be a bad water pump, *phew* They got right to work on my car and I had it back by that afternoon. They are fast, friendly, and charge some of the fairest prices Ive ever encountered. Theres a reason Mongielos has been in business for over 30 years. Im recommending them to everyone.I believe Ive found my mechanic!