Montaage Furniture & Rugs in Hartsdale

Review №1

2021-11-01

Nice staff and they walk around and ask always if you have any questions etc. eager to help/sell which is great. I had given 4 stars just because i think their “store closing and clearance/60% markdown sale” advertisement is to get a sale. I couldn’t find a sofa/couch for that percentage discount. I mean pretty much all the furniture was discounted 20-30 percent and not really up to 60% which was a little disappointment for me.

Review №2

2021-07-13

Visited this place and this lady provided little information about the furnitures ( brands, material or construction, price and availability etc.). All she knows is “ it is made in Italy”. I wonder if she is selling anything. The floor lay out is quite confusing. The saleswoman just followed me around to make sure I won’t take any pictures of their furnitures, which makes you wonder where they get these furnitures from. I don’t think I will go to that store again.

Review №3

2020-02-04

I have purchased customized couches from Montaage for 2 different homes. Michelle was incredibly helpful. I loved the couch we bought for a house in Vermont so much that I needed to have it in my primary home too. They delivered to Vermont which was a huge bonus, and just helped me rectify a snafu (not at all their fault - just realized I wanted another piece to the couch). Could not be more helpful and pleasant to deal with.

Review №4

2019-02-20

I recently bought a coffee table, sofa, and chair from this store and had a wonderful experience. Lots of beautiful and high-quality furniture to choose from. The staff are friendly and knowledgeable and walked me through different options to find the perfect pieces for my aesthetic. The delivery and set-up process was smooth and all the items looks so gorgeous in my home. Highly recommend!

Review №5

2019-04-27

Kind (not pushy) sales associates, very knowledgeable. Prices are about on par with most places if similar quality, but some significant discounts periodically for sale/clearance. Got a great chaise sectional here, v satisfied with purchase and purchasing experience.

Review №6

2018-03-17

If I could give a negative star, I would..We bought a rug back in Nov 2017 The salesman told us that we would have it in a week. I called in a week to follow up and they told me it was on back order to Jan. Of course my credit card was charged at the time of purchase. In January, I called to follow up and they told me it was still on back order and wouldnt have it until March. In March, I visited the store in person to follow up and all he could tell me was that it was still on backorder from the vendor. First of all, I might have been a little more understanding if they gave a s..t! about their customers. Why was I the one following up with them all the time? If they cared about their customer service, they would have periodically reached out to me to provide me with an update...Im a reasonable person..They werent apologetic and didnt seem to care. I demanded a refund on the spot. We just bought a new home and was planning on buying dining room furniture room this store...Well, they will never get a dime from me..

Review №7

2020-11-10

Have bought a few pieces of furniture and accessories there stuff is beautiful and great quality sales people are very nice and helpful not pushy at all very helpful with your decorating highly recommend

Review №8

2019-03-25

I had worst experiences with this store. My leather sofa got broken within one week of the delivery. The store did not provide quality furniture and the customer service is also very bad. Stay away with it!

Review №9

2018-12-05

Good store, very pleasant and knowledgeable staff, this is not your $1 furniture store, get ready for the serious prices, but dont forget- youre paying for the quality.

Review №10

2021-04-17

Found my dream couch there! Although it took a while to become available (delays related to Covid) the delivery was seamless.