Movage Moving Storage NYC in New York
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New York, New York County, New York, US
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Site: https://www.movage-moving.com/
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–1PM
- Sunday:Closed
At first I thought the pricing of the Movage Moving + Storage was bit expensive, but after seeing how professional, clean, fast they were, I am truly impressed with the service. Nothing was broken and everything was fixed perfectly. They did their job honestly. Thank you.
I can’t believe I have to write this review, but I figured it was fair to warn everyone who’s looking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service)In the beginning, Jeff was very attentive and made us feel like “Yes! This is the quality of service we’re looking for in a company!” and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn’t be a problem... it was.) But once we had our stuff loaded on to the truck, that’s when it went all downhill.First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don’t mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really?I didn’t hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he’d have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.)Another we goes by without any correspondence from Jeff. I’m starting to get a little anxious because it’s 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since were working people and need to make arrangements to receive this move if it does come on a work day. He said he’ll try his best.So now it’s the first day of the delivery window! Hurray! But silence on Jeff’s end. At this point, we figured he’d have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it’s a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated.We get a call later that day from the driver saying he’s in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn’t Jeff able to provide that information to us? The driver told us that they’re not actually a part of Movage and they’re hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn’t being contracted out to third parties 😒), so the drivers themselves weren’t even in touch with Movage at all.And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I’ll let the pictures do the talking.The response we get after we express our extreme disappointment is just a very textbook: “I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you.”If you’re looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.
We used Movage twice: once when relocating within NYC, and then again when moving across the state. In both cases, the customer service reps and movers were fast, efficient, friendly, honest and professional. Their rates were considerably less expensive than other moving companies I called for quotes, too. I would recommend Movage in a heartbeat. Theyve made my life so much easier during stressful moves, and that has been invaluable.
We have used Movage twice in the last three years - CT to NYC back to CT. They are fantastic and I highly recommend them to everyone. They are very responsive and dependable. Their crews were friendly and very careful with all of my belongings and made the day as stress-free as possible for me. Amazing job, thank you!
These guys are awesome. Ive used them twice in two years and they were excellent from start to finish both times. Their price was much more fair than the competition, they showed up on time and saw the job through to completion. Its important to have a good feeling about the people who will be handling some of the most important material belongings we have. The crews Ive worked with were all such pleasant, hard-working people. They made the experience smooth and free of anxiety. Im so appreciative of the work theyve done for me.
I was pleasantly surprised by the initial cost to move 1300 miles. Although $400 was added on when they came to move my belongings due to me adding a few more boxes and a mattress it was still a bargain. I received my things way sooner than expected and was compensated for the few broken plates and picture frames. Well done!
I personally believe that relocating is a tough task. And, I cannot have trusted anybody for getting this job done. I was in search of a reliable company that had previous experience in packaging as well as moving with care and ease. It was during this time, that I got the reference of Movage, Inc. from a friend who has recently availed their moving services. The team was friendly so making them understand my requirement was not hard.I wanted that the professionals make use of custom packaging materials to keep my belonging safe. And, to my surprise, the team has exactly worked on my requirements as per my guidelines. I cannot express my happiness and satisfaction by choosing Movage, Inc. Thank you team and I will surely recommend this company to others. Great work and it felt special to see the way you cared to make this task convenient for us!
They doing it fast and professional but how come the staff don’t use bathroom before they come to my house. If you do then please at least clean it or let me know before you guys leave. I didn’t know and when I did the last check in the house, OMG it was disgusting and I already threw all the cleaning stuff since it was my moving day! Poop somewhere else please. Very unprofessional! Gross! Huge disaster in the bathroom!
Total reviews rating 4.2
34 Reviews for Movage Moving Storage NYC 2023:
Review №1
2022-03-21Movage was excellent! They helped us with our move from NYC > Alexandria, VA. Christian was our coordinator and was fantastic from first contact, getting a quote, and preparing us for what would happen on the day. He answered all my (many) questions. Enrique & the crew were efficient, thoughtful, and detailed oriented. Great communication from start to finish. All of our things were as we had packed them - no damage, or even any noticeable wear & tear on the boxes from the move.Their binding price - which is for real! - and was very reasonable. We worked with Christian to get the quote and then there were no unexpected surprises.Again, would recommend Movage 100% - easy to work with, great staff & crew, and they take care in their work!
Review №2
2022-07-15We would like to share our shifting experience when We had shifted our house hold NYC to Newark, NJ through Movage Moving + Storage. We booked them on urgent basis after previous booking with another movers was cancelled at last moment. They were very cooperative all through the process and the complete shifting was so smooth. Highly recommend, Keep up the good work :)
Review №3
2022-08-02It was my first-time using mover and packer, and I selected Movage Moving + Storage after great research. I found them most trusted and affordable. Thanks to their friendly team and everyone who helped me in the process and delivered the belongings safely.
Review №4
2022-08-17Thank you MOVAGE Moving+Storage, for delivering my stuff in such a short period of notice. I’m so thrilled with their experience and safe and fast delivery service. They are professional; their crew has arrived on time and is amiable while proficient in their work. Without a doubt, I will recommend them to anyone relocating.
Review №5
2022-05-23I have used Movage Moving + Storage 2 times now for very reasons. These guys made my move fun, relaxing and easy. Shifted all my stuff from one place to another without damaging anything. Would highly recommend to all my friends. All the best.
Review №6
2022-07-17We had a great experience with movage moving storage. They are super professional, hardworking, and provide exceptional services. We are extremely satisfied to have hired them for our office relocation as they took care of everything with perfection!
Review №7
2022-05-12Ive used Movage Moving + Storage twice in the past few years. In my last move all items were flying out the door with speed and care, and the team made everything worry free. I’d recommend them to anyone moving within the New York.
Review №8
2022-06-16An excellent service at reasonable price. We want to share our absolutely positive experience with movage moving storage. The team was efficient and careful with or household goods, nothing was lost or broken. We would like to thank Bajo and his team for making our move such a joyful and painless experience. Highly recommend.
Review №9
2022-05-07I booked Movage Moving + Storage by finding the reviews on Google and had a great experience dealing with them. Very professional team. None of the items, including glass, was damaged during the transit. Price was also competitive. Great work Team Movage Moving + Storage.
Review №10
2022-03-17Great service from first phone call until last box was delivered.Sales person was very professional and explained whole process in details. Moving crew was on time and they did great work, they coordinated with supers in both buildings and everything went without any problems, it was stress free experience,