Identifies as veteran-owned
Yes
Mr. Appliance of Clifton Park in Ballston Spa
Categories
Location on the map
Ballston Spa, Saratoga County, New York, US
From the business
Phone: +1 518-730-7102
Site: https://www.mrappliance.com/clif...
Site: https://www.mrappliance.com/clif...
Opening hours
- Monday:8AM–4:30PM
- Tuesday:8AM–4:30PM
- Wednesday:8AM–4:30PM
- Thursday:8AM–4:30PM
- Friday:8AM–4:30PM
- Saturday:Closed
- Sunday:Closed
Comments (199)
This was the best service I have ever received for my 8 year old refrigerator. The techs were knowledgeable, quickly diagnosed the problems, ordered the parts and returned two days later to expertly perform the repairs. I am beyond impressed with Mr. Appliance of Clifton Park!
I literally spent and wasted $127 for a service call for the burners on my oven with this company. The repairman was not even in my house for a half hour. He told me it needed 3 different parts. Yes, he could have ordered the parts, but it wasnt worth the price. The quote was for over $800. This appliance place is overly expensive. I could buy a new oven for the same price. Either way, dont spend your money on this company. Its a total rip off and a waste of time. Instead, when you do purchase a new appliance get the extended warranty instead of calling this company.
Mr. appliance was very responsive to my request for issue with our oven. They provided us with an appointment the following day and sent a text confirming along with a picture of James who would be coming. James texted he would be there shortly and showed up on time. Very friendly and professional. His partner Rich came and they proceeded to identify the the issue and how to repair. Highly recommend this company and their employees
Technician showed up within the scheduled time. He was polite, friendly, and quick to finish. I waited three months with a broken oven before I called, only to have someone at my house the day after I called then have it fixed within 30 minutes of their arrival. I highly recommend them.
The tech gave me options and what was worth repairing and what was questionable cost wise. Very professional, clean work, spot on in pricing, and even with parts ordered the repairs were done in a week. I like that a text shows you the photo of the worker and a narrow window of when to expect them rather than make customers wait all day. Reasonably priced. They are my new go to people.
The tech arrived well within the arrival window. He was courteous and got right to the task. He diagnosed the issue, took care of it and cleaned back of fridge. He made a recommendation on how to improve it’s efficiency. He cleaned the floor of dirt from fridge, and that was it. Bottom line, he was prompt, friendly and thorough.
Their communication is exceptional.James, the repairman who came to our home was professional, knowledgeable, efficient, and funny.Mr. Appliance repaired our Bosch dishwasher that two other firms (recommended by Bosch) declined.
Rich was very professional and did a great job! I was kept up to date with the technicians arrival time and he treated my home and myself with respect. I would definitely use him again!
Unscruplous. I spoke to Mr. A today (the person who schedules service) about a specific refrigerator repair and was advised that, if I ordered the part, they would absolutely do the repair - in fact, my ordering the part makes it easier for them. I then went ahead, ordered the several hundred $ part, and called back to schedule the repair. The owner, Ed, picked up the phone and said he didnt care what his employee told me or that, relying on his employees representation, I paid for the part, and despite that his company has a history with the brand and is listed as an authorized service provider, he had no interest in repairing that brand anymore. Completely left me hanging with no conscience for the situation they put me in.A company with no regard for customers is not a company people should take a chance on. Go to All Brand Appliance in Melrose, Kens Appliance in Clifton Park or Earl Feiden or Marcellas in Schenectady.
Ed the owner was very responsive and did in one hour what another company had been working on for 6 weeks. Jim the tecnician arrive on time and was exceptional in the repair, he was personable and professional. Would reccomend 100% that if you need a repair this is the company to call.
Jason the technician was very helpful and explained what the problem was. He made the repair quickly and was very courteous. I will certainly call them again, if I have any other appliance problems.
Ed was very professional when taking my call, and diagnosed the problem from my description of the situation. He set up an appointment for Craig to come repair my washing machine the very next day. I will definitely be a repeat customer in the future if I have the need of their services.
James was outstanding, explained everything and taught me about maintaining the washer. You can tell that he loves his job. I highly recommend him.
Had an easy fix to our dishwasher, felt bad he came all the way out to us but extremely professional. On time. Will recommend to anyone and will use again when another appliance breaks!!
I found Mr. Appliance to be responsive to my needs and interested in what was wrong with my oven. The technicians arrived when they said they would and were able to immediately diagnose the problem. The part they ordered fit and corrected the problem. The technicians were unfailingly polite.
Very professional and on time. Diagnosed the problem, but needed a part. Returned a couple of days later and made the repair. Friendly and explained every step. Would use your company again and recommend to others.
Prompt service, honest, professional and friendly serviceman, rapid repair! If I had to say anything negative it would be that I thought it was slightly pricy but what isn’t these days! I would most definitely call them again for future repairs.
Our technician, Jason, was professional and fixed the problem with our dryer in a timely manner. He explained how the problem had occurred and educated us on how to prevent the same thing from happening again. He was also friendly and courteous.
Craig did a great job repairing my dryer. They were prompt, friendly and knowledgeable. Now I can wash and dry clothes again.
Weve had Jason help us twice, once with the dishwasher and once with the refrigerator, and both times he installed new parts same day and explained the problem very well. He is friendly and professional.
Ice maker was not making ice. The tech came immediately, found out the problem and had a new ice maker in a few days. Very professional and knowledgeable. Definitely would use them again
The techs were great,they diagnosed the problem quickly and accurately &repaired it.this is a great business where customer service really matters.I would not hesitate to use them again.
Our technician James was very personable and thorough…he was able to ascertain the problem with our dishwasher after I mentioned what a previous technician had done in an attempt to fix the same problemI would use this company again for major appliance repair!
Mr. Appliance did a great job of repairing my refrigerator, despite the pandemic interrupting parts delivery. They stayed on top of ordering the part, checking many vendors over several months. When the part did arrive, they were able to install it immediately. They also were able to help after they left when the control panel went into some weird state. They were great - from Stephanie to Craig to the owner!
The service provided by Reggie at Mr Appliance was hands down the best service I have ever received for a household item. Every part of the transaction from calling to make the appointment to the follow up was professional, kind, and courteous. They were able to make the appointment quickly and showed up promptly when promised with ample notification. I loved the companys process of sending the name of the technician along with a picture of who to expect showing up at your door. They wore booties over their shoes to avoid tracking in dirt and mud which I found very respectful. The job was completed efficiently and well with plenty of explanation in laymens terms of what he did and what to expect. I would heartily recommend this company to anyone needing appliance repair in Clifton Park and surrounding areas. I feel safe knowing that if I encounter any issues with appliances in the future I know just who to call.
We are so very pleased with the services provided by Mr. Appliance. We spoke to Ed in the office and easily scheduled an appointment to fix our oven. Our technician, Rich, arrived on time and tested our oven, explained the results, and proceeded to complete the repair. He is very professional and personable. We will certainly use this repair service for all future needs.
My gas oven smelled like gas. I called and they were very responsive. The man came out, fixed my igniter put everything back together and finished quickly. I felt very confident in the quality of his work. Would highly recommend this company.
Mr. Appliance was very responsive and actually had a service call available the day I called. Their text messaging system, showing a picture of the repair tech was very helpful. My repair tech was Jason who was excellent. He was very personable, knowledgeable and friendly. Thank you!
When another appliance repair company was 2+ weeks out to troubleshoot our washer, I called Mr. Appliance. Not only were they professional and responsive, a service technician was at our home the next day. An estimate of repair was provided, parts needed were immediately ordered and our washer was back and operational the day after the parts were received. Great communication from Mr. Appliance through the entire service and repair process!
I was aggravated that both my washer & dryer stopped working at the same time. Luckily, my dad saw a Mr. Appliance licensed van & got the business card. Rich came to the appointment with an honest and helpful insight to an unpleasant situation. I was impressed with the woman on the phone when I called to schedule the diagnosis. The company went above and beyond! The honesty and friendliness makes Mr. Appliance of Clifton Park NY the #1 repair spot Id suggest in the capital district!
Jason was very knowledgeable and pleasant to do business with. He explained why the work on the water in the door on my fridge may or may not continue to work. He also said the work was not able to be warranted which made sense to me- the unit is no longer manufactured.I highly recommend this company for appliance repair.
After a very terrible year I came home to a broken dishwasher and it was the last straw.Thank God for Jason Hernandez! He came out right on time, explained the problem (a mouse party ugh), got the parts ordered quickly, and came back the next day to install them.He is very professional, friendly and compassionate person who has repair skills.I will recommend you service and Jason to anyone in my neighborhood -- a senior mobile home park -- thanks so much for one less stress taken care of. Also the office staff were super helpful and prompt.
Highly recommend Mr. Appliance. Made an appointment on-line easily and received a call to confirm the appt. The service person was on time, professional, efficient, knowledgeable, neat and friendly! He identified a small hole in the washing machine hose, which was causing the leak, ordered the part and was back two days later and fixed it!
They were able to fit me in the day I called and the repair guy, Jason, was right on time. He listened to the issue I described and was able to diagnose the problem very quickly. A part had to be ordered and it was in the next day. Jason returned and had the dishwasher fixed very quickly. He was very professional and friendly. I would highly recommend.
Very professional company was 💯 percent satisfied. Dishwasher works better than it ever did. Repair technician Craig was amazing. On time, extremely efficient and friendly. He removed any debris and wiped every drip of water. Even gave some helpful hints. So glad I found this company.
I have contemplated calling Mr. Appliance for a while. After reading reviews and then having Mr. Appliance drive by me on the Northway, it was a sign to make an appt. I made an online appt with ease and found an appt time that worked for my schedule and was only a couple days from when my issue arose. i received a friendly followup phone call and email to confirm my appt. Just this part of the process was professional and friendly. On the day of my appt, my repair technician called me to discuss my issue and wanted to check in with me to make sure he could address the issue most efficiently and effectively and gather additional information if it could helphim with the repair I needed on my Kenmore washer. James A was my technician and he gets five thumbs up! 👍🏼👍🏼👍🏼👍🏼👍🏼 He was friendly, professional, considerate and knowledgeable. When Mr. Appliance was on site, I mentioned another issue I had with my dryer and he was able to fix that too. Depending on your issue, you may save hundreds of dollars by getting an appliance fixed instead of thinking you have to replace it. O am grateful for businesses like Mr. Appliance, and I am grateful that my tech is knowledgeable and experienced! I completely recommend Mr. Appliance! And the bonus is their repairs are guaranteed for a year! ⭐️⭐️⭐️⭐️⭐️
Jason was absolutely awesome. On time, pleasant, professional and he did a great job repairing our dryer.
They showed up when they said they would and quickly diagnosed my problem. Quick turnaround from there. In and out and very nice. Thanks Craig!
The repair to our grills was completed quickly and professionally - a quality service job!
Regginald was very friendly and professional. Answered my many questions with a smile. He was definitely very knowledgeable. Overall, a very good experience.
Mr. Appliance quickly responded in a professional manner. Communication was great throughout the process. They even included a picture of the technician before arrival so that it was easy to confirm that it was the correct person. They were flexible with our scheduling needs and provided quality service at a fair rate.
I called Mr. Appliance yesterday and today, less than 24 hours later my oven is fixed. I couldn’t ask for a better guy. Reginald put cloth booties over his shoes before he even stepped into the house. Wow! Checked everything for my oven and fixed it quick and he also explained everything before he did it! He knew exactly what to do for my Viking stove. I am very pleased! I will never use anyone else again for any of my appliances! Thank you, Reginald!
I was thoroughly impressed with the service your man was on time very courteous very professional fixed our dishwasher and we are thoroughly happy with your service. I would use this service again if Im in need for something to be fixed. I wish I knew about your service a while ago because I had a big problem with a washing machine so in the future you are our go-to people. Thank you so much.
Reggie Brooker was fantastic. He changed my dryer from natural gas to propane. He was fast knowledgeable and very professional. I would highly recommend them. Great service, great business. Very pleasant to deal with.
My experience with Mr Appliance was great! 👍 I didn’t have to wait more than 24 hours for an appointment. The repairman showed up exactly on time. He was really nice, explained everything to me. I feel so much smarter now! And everything is fixed, too!
Called sat came Monday, fixed my old dryer and was super nice and professional! Creg is a great guy and showed me everything that was wrong. Will use again when required :)
Just had my dryer repaired Reggie was prompt knowledgeable and friendly. I would definitely call on you again and recommend. You are very lucky to have such a wonderful employee
I was extremely impressed with how professional James was. He wore booties into my home so he was very respectful. He diagnosed the problem and was able to make the repair. Most techs would have ordered a new part but James found glass in the pump of my dishwasher. He could have told me I needed a new pump but he didn’t. He was fair and honest which unfortunately is not always the case. Thank you!
This was our first time using Mr.Appliance and the reviews on our Next door site were accurate. They were a pleasure to work with. went above and beyond to ensure our issue was resolved and gave me detailed information for use in the future! Highly recommend Mr.Appliance if you find yourself in need.
Rich our serviceman was prompt, professional and clear with his diagnosis of the dishwasher’s issue and the cost. Was a delight to work with. The folks who scheduled the appointment were also great to work with. Would highly recommend and use again
Excellent service by Rich who efficiently repaired a Miele dishwasher door and cleaned out (and recommended specific repairs) for an Electrolux dryer. He was a neat, polite, respectful, knowledgeable, and skilled worker.
From start to finish the service here was impeccable! I rarely post my opinions, but these people were exceptional! Responses were timely and courteous. The technician was knowledgeable and experienced, and he took the time to explain the problem and solution to why my machine was not working. I would highly recommend Mr. Appliance!
Replaced igniter for stove. Fast, friendly, and very professional. I appreciate that the company sends you the name and photo of worker for increased security. Highly recommend!
The guy who did the repair was pleasant, very professional, showed up on time, and got the job done. He also wore a mask and put disposable booties on over his shoes so as not to track mud into my house.
James came out to fix my washing machine. He was extremely professional, friendly and knowledgeable. I will definitely use this company next time I have an issue with my appliances.
AWESOME in every sense of the word! Ann was the amazing. I called on Monday to have the oven in my stove repaired and asked about installation of a new dishwasher I purchased. She scheduled a technician to come on Wednesday and I was surprised to receive a call from her on Tuesday saying there was a cancellation and the tech was in the area and would be able to come in a little while. James was the technician, and we couldn’t have been happier with his work. He had the part he needed in his van and got our oven working in very little time. He also assessed what needed to be done to install our new dishwasher and Ann scheduled him to come back the next day. He arrived at the promised time, and if Home Depot had sold me the correct junction box he would have been able to install it. What really impressed me was how he went above and beyond to try to find the part right then, but unfortunately I had to order it online from Home Depot. The part arrived on Friday (4th of July weekend) and when I called Ann she scheduled him to come back on Tuesday after the holiday weekend. He came out and completed the install and my wife and I couldn’t be happier. Their rates are very reasonable and the customer service and installation expertise was excellent. If you have read this review because you need help with your appliances, call them first. You will not be disappointed.
Jason was very friendly and professional. He quickly diagnosed the problem, explained everything and fixed it. I would definitely call this company again for service.
Very impressed with the level of professionalism of this company. Their response time was incredible and they were very accommodating and flexible in meeting my schedule. Their technician Jason showed up as scheduled, was professional, courteous and knowledgeable.I would highly recommend this company to anyone in need of appliance repairs. You just dont find this level of service anymore. Thank you, thank you, thank you.
Very professional, friendly and knowledgeable. I was able to get an appointment the next day to repair my stove, which was great seeing its three days before Christmas! Regginald was the technician sent to my home, he was very professional, friendly and explained everything to me. I highly recommend Mr. Appliance. They saved Christmas!
The technician, Jason, was very informative about and helpful in understanding the situation that was occurring. He was also able to make some recommendations to keep the fridge cold while waiting for parts delivery. Communication with Anne about rescheduling after a small mishap was great. Awesome customer service. Highly recommend this company.
Gerry showed up on time and found and fixed the problem quickly. Gave me some good tips and was a very nice guy. And, best of all, I didn’t have to buy a new washing machine. The young lady who schedules you is also a delight. Great company.
The technician, James Albert, was very good. He fixed the problem (dryer timer knob), and honestly discussed options if the knob broke again: the cost of replacing the whole timer mechanism on my old dryer versus the cost of buying a new dryer. I appreciated being presented with no-pressure options. I will definitely call Mr. Appliance for any repairs I may need in the future.
Wonderful service! Prompt, friendly and efficient. Reggie does a great job.
We called Mr Appliance based on recommendations of our neighbors on our community Facebook page. They were able to schedule a mutually convenient time and the technician even came earlier than they had said he would! He diagnosed the problem and ordered the part. The part came in three days later which was surprising what with all the delays in shipping etc right now. He came the next day and installed it. We are very happy with the service we received.
My Samsung Residential Refrigerator was not keeping food and drinks cold. But the freezer worked perfectly fine. Mr Appliance sent there Ace Repair man Craig. He was quick to diagnose the problem. Said that he sees it all the time. All the evaporator coils freeze up with Ice and then the fan stops blowing cold air etc. Craig ordered the necessary parts and installed one week later. He also recommended I install new drains in back of the unit because he sees frequent backup from plug lines. All jobs were done quick and efficiently. Craig was very clean and worked very professionally so as not to make a mess. Made sure he wore slippers over his shoes so that he did not track dirt on the floor. Both my Wife and I are very pleased with the work performed by Mr. Appliance and there whole team from Craig, the Woman on the phone who set up my appointment to the Owner all are very, understanding, professional, and through. Thanks Mr Appliance for a job well done. We are forever grateful.Jim & Donna HenryFleetwood Bounder 35K
Phenomenal work and friendly service! Highly recommend! Will use them again for any future appliance repair needs.
Very responsive. Rich showed up as scheduled with the part needed. He was friendly, professional, and personable. We had a little trouble finding the water line to the refrigerator in the basement, but he located it behind the suspended ceiling, and everything turned out great. Checked everything for leaks or any other problems when he was finished, and it was a first rate job. Highly recommend this company.
Mr Appliance was great start to finish. It was easy to schedule an appointment online and there were next day time slots available. I received constant text communication about the time slot as it got narrowed down. Regginald was courteous, professional and did a fantastic job. Icing on the cake is that the cost to repair my dryer was less than we were expecting. I will be recommending Mr Appliance to friends and family!
I particularly liked that we were notified of the visit ahead of time and that we had a picture of the technician that would perform service in advance. Our technician, Jason, was great both times. He took his time to explain things clearly & discuss options. Also like that same technician saw repair thru from start-finish. Mr.Appliance provided us with a reasonable window for technician arrival & stayed to it.
I am absolutely thrilled to have found a reliable appliance repair company. I was impressed with every level of service starting with my initial contact with the office to the repair. Rich came in uniform- brought a company rug to set outside the door for his shoes. He was professional pleasant knowledgeable and efficient. I would recommend without hesitationTeresa B
My new Speed Queen washer (1.5 years old) had been a nightmare until my first call to Mr.Appliance. The Customer service representative listened to my saga and was able to service the warranty work for the next week. I received several text and email reminders and updates, one with the reps picture.The service representative, Craig, arrived on time,put down a floor mat and booties.Even though the nightmare continued with Alliance Laundry Services, Craig and the professionals at Mr. Appliance kept me informed and were supportive throughout the 6 weeks it took to fix the machine.I wish they would consider including Glens Falls as part of your service area.The Best!
I tried several appliance repairmen before finding Mr. Appliance. Every one of them told my that my appliances were too old (theyre not) and shouldnt be repaired (the should). I finally called Mr. Appliance, who sent their repairman, Rich, within 48 hours of making the call. He correctly diagnosed the problem, ordered parts and a week later, made the repair. I was at my wits end with my appliances, and was nearly about to purchase brand new ones. Mr. Appliance and Rich saved me thousands of dollars. Highly recommended.
This is my second repair experience with Mr. Appliance having called them about two years ago to repair our washer. I was a happy customer than and I am a happy customer now. From the start, contact with this business was positive. The woman who answered the phone was friendly and able to provide me with an appointment the next day. She clearly explained what the charge for the service call would be if I decided not to make the repair. On the day of my appointment, I received a text announcing when the serviceman would arrive along with a picture of him and his first name. Rich, who was very pleasant, diagnosed the problem, informed me of what the charges for the repair would be and explained he would need to order the part but expected he would be back to complete the repair by the upcoming a Monday. He did in fact return on that day. One year’s warranty is provided for the repair. Can’t say enough about Rich’s professional service and recommend without reservation using Mr. Appliance for all you appliance repairs.
Craig was great. Friendly, competent and thorough. Office was able to fit me in on short notice. A bit expensive for $7 part (total $200 for part and labor). Otherwise great. I would definitely use again for a repair I couldn’t do myself.
Initial contact was friendly and customer oriented. Appointment was scheduled quickly to address issue. Follow-up contact was made by company to confirm appt, informMe of who the Assigned Technician was, with a photograph to identify him. They took all precautions with regard to aafety, we’re timely, identified needed repair, and went over it in detail with me and associated cost before proceeding. Repair was timely, professionally done, and done at a a very reasonable expense. Extremely happy with service and will use again if needed.
Excellent service! Rich did an awesome job! Got our oven all fixed up so Xmas dinner will be served!! Called this morning to confirm online appointment made and let them know I would take an earlier appointment an with yesterday’s storm a lot of cancellations so we lucked out and got our service today! Thanks for a great experience from call back first thing this morning to the scheduling updates! First class service all the way around. Will certainly be recommending to others!! Keep up the great work
The tech showed up and could not perform the job and he was unprofessional and rude to me the customer. He told me they could not fix the problem and may take a few days to get the part. When I requested he ask the owner of the company or try to see if anyone else had the part he told me “your not going to set the terms” I called the owner who said maybe they can get the part tomorrow and fix the problem and to wait for them to call me back. No phone call. I called them and asked the owner than said they are not charging me the fee and are not going to fix the job. He listened to his tech over the customer and I feel and believe this is a racial biases decision.
Our fridge stopped working and Mr. Appliance sent Jason out the next day - he was able to repair the fridge for a lot less the cost of a new one! There was another issue about a week later with the fridge that Jason did not catch because it was very rare and no codes showed up - they sent out Rich the following day and did not charge us for any of the labor on two more visits for the second fix. Parts were ordered and installed quickly. These folks are friendly, competent, and professional all around from every phone call to every visit. Would recommend!
Our service man, Craig was on time and very professional. He was very respectful of the covid protocols.He diagnosed the problem with our washer within minutes. He said a power board was needed and would need to see if one was in the office. He left and came back within a couple of hours!He provided fast and excellent service. The cost was very reasonable as well. We will definitely call Mr. Appliance again and recommend them to our friends as well.
This was the second time using Mr Appliance. Both times I was very happy with the service, both response time and total costs. With many of the smaller independent repair people retiring its nice to have a company to call.
Total reviews rating 4.9
199 Reviews for Mr. Appliance of Clifton Park 2023:
Review №1
2022-06-10Best appliance company ever! I called about my refrigerator leaking…and they sent a tech out within less than 24 hours. Reggi was phenomenal. He is extremely knowledgeable and professional…the job was done efficiently and effectively. Outstanding service! And we all know that’s hard to come by now. I would highly recommend using Mr.Appliance of Clifton Park! I won’t be using anyone else if an appliance issue arises! THANK YOU REGGI!
Review №2
2022-08-18After much research of various appliance repair options, I chose Mr Appliance and was impressed. They were responsive and professional.Their business process and communication was excellent. They sent notifications of the technician’s name, picture, and arrival time. The technicians (Craig and Ben) were both great guys. They were polite, professional, and they fixed both our oven and refrigerator/ freezer.
Review №3
2022-07-22I have a beverage refrigerator that stopped working with no power. 2 techs arrived and diagnosed the problem as a bad board that would cost over $400 to replace if they could get one . Idecided not to repair it and ordered a new beverage refrigerator based on their professional opinion.This diagnostic service cost $120.When you call professionals in their field you can only assume that they know their business. After watching the techs troubleshoot the refrigerator I became concerned and had questions. After 2 days I plugged it in and pushed the on switch for the refrigerator for 15 seconds and it started working and has been running for days without a problem.Can you imaging the outcome if I had ordered a new board and paid for installation.
Review №4
2022-04-15Craig and Reggie were courteous, friendly and did a thorough job finding the issue with my washing machine. They also mentioned a couple of things I could do to maintain good washer health. They did a great job - went above and beyond- and I will not hesitate to call Mr.Appliance if and when my next appliance issue occurs!
Review №5
2022-03-03Extremely professional company, James was an awesome technician and definitely would recommend! I will ABSOLUTELY use them again in the future if the need arises! ( But I honestly hope it doesnt 😁 ) Very fair priced which is great especially during these economic times. You should definitely try them out if you havent already!
Review №6
2022-07-22Mr. Appliance was friendly, helpful, and efficient! Reggie serviced our dishwasher and was so easy to work with! They were able to come look at the dishwasher within 24 hours of my call and had the part needed the next day. Would highly recommend!
Review №7
2022-04-28Had the pleasure of having Craig C. and Reggie B. come to the house to service a GE side by side fridge. Both gentlemen polite, professional, and a credit to your company. Repair wasnt cheap, but then again, nothing is these days. Being as it was an older model they couldnt run a diagnostic, or perform a forced cycle on the ice maker. Craig was forthcoming on possible issues/fixes and made it abundantly clear, being unable to run diagnostics, nothing was a guarantee. I appreciated the honesty, rolled the dice, and scheduled a repair. Just heard the first batch of ice drop. Would not hesitate to use/recommend your company in the future. Cant speak for all your technicians, but those two made signing the bill a hell of a lot easier. Thank you Craig. Thank you Reggie.Thank you Mr. Appliance
Review №8
2022-03-27I don’t do reviews often but these guys are absolutely amazing! Called with a dryer issue early Monday morning. Helped me right away, actually listened to my concern and got me a appointment within two hours! James came out and had my 10 year old whirlpool up and running in less than 30 minutes. Parts we’re in stock on the van Couldn’t ask for a more professional and knowledgeable technician. I wouldn’t use anyone else in appliance repair.
Review №9
2022-05-11Literally one of the best companies I have ever had the pleasure of using. They replaced my scratched doors. The tech was absolutely amazing. The service at every single level is outstanding. I cannot recommend them enough.
Review №10
2022-07-27Office kept me informed as our technician was running behind. When Rigginald arrived he was very polite and connected our washer and dryer perfectly. He explained what he had done and what to watch for. I will definitely use Mr. Appliance again.