Mr. Suds Car Wash in Bay Shore
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Bay Shore, Suffolk County, New York, US
Site: https://www.mrsudscarwash.com/ba...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:8AM–7PM
Mr. Suds Car Wash in other cities:
Every time I come here they clean it pretty decent but it takes roughly 2 hours, Im not talking whole detailing ordeal.... a simple wash and interior vacuume take 2 hours..... sometimes its 20min before they even look at your car when it comes out of the washing area
Do yourself a favor, and don’t go here for a car wash service unless you want money or possessions stolen while they vacuum your interior.Went there today to speak to manager and he blatantly called me a liar and wouldn’t access the video camera to prove I’m right.Nice way to treat a steady customer !I won’t be back
This is my 2nd time after 4 months. I purchased ’The Works for $48. Once again, very poor job on the vacuuming and interior cleaning! I actually took video while I was still there. The female cashier is nasty! I was offered a free car wash last time, which I did not accept. I am just writing this review so people don’t waste their time.
Got here on Sunday when they first opened at 7:45 am. Paid for the $33 V.I.P special, which includes vacuuming, mat wash and tire shine. Was done by 8:30 am.Staff did a reasonably thorough job, inside and out. They missed vacuuming the luggage storage tray of my SUV and the large, covered cupholder inside.I did not leave until they cleaned the missed spots.Just the facts, ma’am. Just the facts…
Got the Works. Wash was quick and the vacuum was good too. Stayed in car. Afterwards, pulled around ro side to have them vacuum car. Wasnt sure what ro do at first. Ill go back if in area.
So my car was hit by one of their employees while moving another vehicle to be cleaned. The driver gets out and tried to blame ME when CLEARLY he ran INTO MY CAR!! He also had the AUDACITY to try and NOT inform the owner of THE OTHER CAR!!! Not only did he not let me call the cops, he quickly handed me a card for an auto body shop that takes care of all of their accidents (and by the way the shop told me there were plenty!!) WILSON AND ROGER SWORE to me that they would take care of everything. ALL THE DAMAGE! As my car is now fixed and ready to be picked up, they claim they arent going to pay!!! 700 runarounds later we basically got stuck paying half just to have the car released!!!! The shop people were very nice and we did not want to take it out on them. Now I have to go hunt HEADS to get my money back or the cops WILL be involve. So dirty. So underhanded. Please take your business elsewhere
I had a coupon for a free car wash and tire shine. I called the establishment at 4:45 and spoke with a woman. I let her know I had a coupon and asked if I should make an appointment. She said that I don’t need an appointment because they were not busy and that I could come now. I arrived at the car wash at 5:05 and was greeted by a young gentleman. He told me that after 5PM they no longer accept coupons. I was understandably upset because I drove all the way there and it doesn’t specify any time restrictions on the coupon. Also the woman on the phone did not mention a time restriction on the phone. I was told there’s nothing that could be done until I spoke to a manager who stated that he’ll “do me a favor” which was wash my car and charge me full price. Just overall miscommunication and poor customer service. I am new to this neighborhood and would not recommend others to go here.
Always a great and thorough washing! Do wish theyd have vacuumed the trunk out since it was empty, but easy enough to shake that mat out myself
They do decent job but all car was places i have been to require me to do touch ups here and there. This place is no exception. Hand washed so no scratches. Please bring back monthly plans !!
Good evening everyone, Im leaving this comment here because today I was in this case wash and I had a terrible service from one of the managers, I was washing the cars with my husband and the payment method was not processed, one One of the managers approached me and with a bad attitude and discriminated against me, telling me that the payment method was not processed, I was giving him another card to make the payment and he said that no, he could not receive another payment method, that he wanted us see more at the car wash, only customers over 10 years old and this employee pretends to be the owner, talks to customers disrespectfully, never in my life had I had the experience that happened today with that employee from Mr Suds Car wash, he said that he was the owner but the way he treated us it doesnt seem like he is the owner, he is very rude, and very arrogant, he canceled our membership that we had for more than 10 years, very bad part of it, we would like you to contact us Mr owne r, I will appreciate it thank you very much
Not a happy camper. This location needs management attention to allow a surge in cars to be handled on a timely manner. I brought my car in there where now you stay in the car and wait for an opening to back in your car in an empty spot to allow your car to dry in the sun. I asked 2 times to have someone just damp towel the outside to prevent water drops. Nada! I walked inside to ask the gentleman who was the cashier, he could care less, his answer was “ a car is a car to me”!!! Then told me he had a 3k cemetery plot?? Where this character was going with this???! I wasn’t asking anything unreasonable. I watched my car sit for 20 minutes where a towel never hit my outside body but did a very nice job on my rims. Lol.
They left spots all over my car. Employees on theirs phones not paying attention. When they were wiping my car there looking up in the sky or looking at others things. Employees were talking to each other and not paying attention. The cars were lining up and the people were having to park their own cars. They took long to wipe cars down. The inside of the car had spots from the spray they sprayed in it. Then when I got home I noticed all the blue spots all over my car. Worst place ever I used to love this place the changes they made sucks. Your choosing quantity over quality work. Evaluate how your workers do the job because there’s no direction.
Great car wash been coming here since 2006, never had a problem
I had a bad experience at Mr Suds. I went there after 5 oclock duringthe week. I was very dissatisfied from the beginning to the end. They did a bad job washing my SUV. They didnt dry it with towels they let it sit to air dry which left water spots and my sun roof was still dirty. The person who was in charge was very unprofessional and did nothing to fix the issues. The whole time I was there he was on his phone and was not supervising. I had to walk around the building to find him in a car talking on his phone. I do not recommend going there after 5 during the week. The prices are discounted but service is bad.
Good night everyone, today I was in this car wash and there was a problem with the payment method, and the manager told me that he didnt want me in the car wash anymore just because the payment method that he had on file was not known process, he tells me that I cannot change the payment method and that he does not want to see me at the car wash anymore, I have been a customer for 10 years and I have never washed my car without paying, I recommend the owner to make a meeting with the managers because one of them is telling everyone very unpleasant attitude has the manager who was this afternoon, he tells everyone that he is the owner and speaks badly to all customers, is very arrogant, and discriminates against others, do you think Mr. owner of the car wash, can you contact me please, because he told me that he was not going to provide me with the service anymore and I have been a client for 10 years and I have never left without paying and that manager spoke to me and my wife was very bad and told us that the police were going to call us just because the payment had not been made and I did not know what was happening, and he speaks badly to many clients
My name is Robert Ive been a mr. Suds Car Wash customer for many years I highly recommend going there do a great job and treat you like family if theres something you do not like speak to the manager name Rodger he would do his best to fix the situation
My favorite brushless Hand wash car wash. They do a thorough job in and out. All staff are friendly.The only reason I didnt give it five stars are two minor things. Their new set up made the wait longer frequently can be more than an hour, and Prices are a little high for pick ups.
I had to clean several spots myself. I paid the 44 dollar package, and I would never go back there, not even for free.
Was there Friday. They guy who cleaned my car didnt wipe half of the dashboard, and a door. The car wasnt dried completly so it was left with water marks, he got my cloth car seats greasy with the protector and my windows wiped very poorly... I got the works package i at least expected a decent job. When i handed the guy the reciept he said you forgot something.... to write your number on the reciept. I felt so uncomfortable.
The people who dry the cars are very kind, the only thing is that they take too long.
I think they should convert this place into a Soft Cloth Car Wash. This car wash was terrible and honestly any other company would be perfect. Belanger or Macneil maybe they can keep their name just add brushes and cool arches. I think this would bring up ratings and make the car wash better. Hope the owner is reading this.
These people did a very poor job on my car the vacuuming was good my car wasnt that dirty inside but cleaning it I still have some dirty spots my rims are still dirty my car still dirty and has water spots I parked and waited like 20 mins just to get my car dried the guy that saw me park finished cleaning the car next to me left and someone that was at the ticket machine went and called the same guy to clean my car after 20 minutes later and its like he did it with his eyes closed did a very poor job I have pictures of how dirty my car was left this detail for the price was not cheap but for the work they did it was very cheap as in they did a very cheap job
One of the best car washes around. They wash your car by hand!
Not your regular carwash. They clean the car very well. But my car is 1 month old and the driver side rear door pillar was badly scratched. Wasnt there before. Either the brush on a stick or the mitts were dirty. What happens when u use a carwash they hardly clean the brushes and any dirt will scratch the car. I didnt complain what are they gonna do. Cant repaint it.
I have attached the after and before pics. I think it was work well done given the condition of the truck.
They did not wash the car properly leaving the windows dirty along with the wheels. You paid for a service but you did not received it. Had to go home and clean the car myself. Will not be visiting them any more.
I communicated to the greeter that time was important. He assured me the car would be clean on time. 50 minutes later for a VIP car wash, the cashier Pete was rude and the lady that vacuumed my car didn’t know how to close my trunk properly, all she had to do was press a button or ask her Co worker even, but no- she forced it closed. I communicated as quickly as I could but she didn’t hear me in time. I suggest if you come here don’t come pressed for time don’t expect great customer service and watch how they treat your car. I won’t be coming back here and I won’t recommend this place to anyone .
This place isn’t the same it used to be. Quality of service has gone down significantly. Unorganized. Minimum 45-60 min wait time. Understaffed. Prices have hiked. $27 for a decent package. That doesn’t include tax and tip. And now they charge $12 to clean your seats?? That isn’t include?? Better value and efficiency at other washes in neighboring areas.
Pricey...but Excellant work!! Never fail to complete a Great wash! People work very hard on your auto! Plan to be there an hour.
The men that cleaned my car did a great job and were very polite. This was my first time here and after I paid I didn’t think I’d need the ticket to get my car back. Long story short the ticket inside my car was also lost by the guys cleaning it and the man that was behind the counter left and a new older man with white hair/beard and glasses came in and was very rude to me. He had a nasty attitude and was upset he had to look for my transaction. Made me super uncomfortable. If it wasn’t for this I’d definitely be a regular here, Oh well.
I have an oversized car( p/u truck) and I pay extra which is fine. The wash is fine. The problem I have is the can never clean the middle of the windows the front hood also the rear. The roof never gets done and the back inside window I have to tell them to clean it than the person cleaning the window gives me a look like I don’t do back windows in trucks only in cars. I have taken my headrests off in the back to make it easier on them and I still have to tell them to clean the window. I pay the extra money to have the whole truck done. Why? They don’t do it. Mr owner why can’t you get theses guys and ladies a milk cart, step stool, even a small ladder to do the job. I have seen all the trucks come in and never finish the job. Truck owners all say the same as I stated. We all go home and finish the job they didn’t do.As of 9/5/20 the problem is still there no stools, no back window cleaning. I believe YOU have done nothing to fix the problems that have existed. All other p/u truck owners have expressed the same complaints.
The place will wash the out side of your car and have you wait over a hour for them to do the inside while your car dry with water spots all over.
After waiting almost 3 hours to get my car washed with a basic service I look at my rear bumper on my car to find a 2 foot scratch from the buckets used by the car wash attendant. After calling attention to the scratch by 2 of the attendants, and the manager , I was told it wasn’t done by them! It was clearly not there prior to me getting my car washed because I always give my car the once over prior to getting it serviced . The manager, who did not speak English tried to communicate that it was not them that did that ! The other attendants had not a care or concern in the world ! I stated that I will be calling the police to write a report and they came running over to try and polish it out ! They were all so incredibly unprofessional about the situation that I left there in a fit of rage and I will never return to this poorly run establishment. I have reached out to the Better Business Bureau to file a complaint about them in hopes they will not do this to another customer again ! I also reached out to News Channel 12 to cover the way these people run this 3 ring circus . There are countless complaints about Mr Suds Carwash and they should be boycotted by all !!!!!! Note to the unprofessional owner that arrogantly responds to his negative reviews in such a nasty manner : IN ORDER TO EFFECTIVELY RUN A BUSINESS, YOU MUST BE AT YOUR ESTABLISHMENT MAKING SURE IT RUNS EFFICIENTLY IN ORDER TO AVOID CUSTOMER UPSET AND PROVIDE CUSTOMER SATISFACTION !!!!!
Best car wash in Bay Shore. Every time we bring our cars it’s like a mini detail. It does take some time so make sure you’re not in a rush but it’s worth the price. Only place I bring my cars too!
A little disappointed. Paid for the works at $41 for the service. I was in a rush so didnt inspect my car but when I had a chance I noticed streaks on the windows, missed a lot of spots inside cab of car, little things, and not even any fragrance spray. Left message for Manager.
Poor service and they spend so much time spraying and wiping your car over and over and it’s left greasy and your mats are dripping wet, don’t waste your time going to them, they over charge and the work is shoddy
I have been comedy here for years. Driving through the car wash is not a big deal. But initial pulling upthere is no guidance. The original guy is not here. They got someone else who is rude directing people where to park after the carwash.. The wait time seems longer. I am not happy. I guess it time to look for another car wash.
WARNING NOT A GOOD PLACE They chipped the hood while getting washed. Ask for a inspection of your vehicle before going thru wash line. And check your vehicle before leaving. They didnt acknowledge or at least try to find a solution very rude and disrespectful Manager GEORGE. And owner doesnt want to even be involved . Very poor staff if you have a new car or any dont go there. It will come out a scraped /scratched up
Stop hiring cheap labouras to manage your businessAn assistant manager should be able to respect all consumer and honor their complaints professionally..I took my brand new vehicle for a was one evening and they used dirty cloth to clean the inside I had to buy a airfreshner to stop the nasty oder plus the outside was not done properlyThe same night I went to the Manger her send me to a manage outside who only speak Spanish..he didnt do anything really because it was dark so I took it back the following day...The manage gave me a lot of attitude I had to get a rag and start cleaning my truck myself...Mr Sud is all but pure Sud and no clean...This was the Best Car wash in Bay Shore now they are the worst...One -☆ Poor Service and Unprofessional Management
Slow. Sat in line after having the exterior washed for 40 minutes before getting fed up and leaving. Now have hard water spots all over the car. Looks worse than before I went to this waste of time.
Long-time customer because they do a great job. However, with the new system it can take over an hour. I used to be in and out in 20 minutes so I was not prepared for a long wait and had to leave without vacuuming after waiting 35 min and still seeing two cars ahead of me that hadnt been started. They take a while because they work carefully on each car, but if youre not prepared for the wait, it can be disappointing.
Visited this car wash on 07/12/20,The wait time was unacceptable , waited over two hours to get my car washed.This car wash is the worst car wash I’ve ever visited , it’s not properly coordinated & when I asked to speak to the owner , they were ver dismissive & stated he wasn’t there & had no idea how to contact him , or when he was to return.Totally unacceptable, I own my own business & my staff always has access to contact me 24/7.I will never recommend or visit this Poorly run establishment ever again.
They charge you for cleaning the floor mats, that is part of the car wash. Companies always take advantage of the customer. Im looking for a different place to get my car washed.
Never again! This used to be the best wash in town, it cost me almost 50$ to get the wash I wanted for my civic, i was stuck there almost two hours, my windows and my wheels are still dirty, my interior is all streaked with armorall and the parking lot was a disaster, some moron backed into my car. Never again!!!!
I went there today at 11:40am and didnt get my car back until 1:10 pm. After waiting well over an hour there were spots of dirt still on my car. I point multi areas inside and outside the car. The person cleaning it said it was dirty. Umm thats the purpose of bringing to the car wash. With that being said I will never go there again. Half my car was cleaned waiting over an hour.
I’ve been going to sud’s car wash for years and took all my cars there. The reason why I’m giving them 1 star is cause they changed the way they clean cars there. It used to be you roll up and they vacuum the car, it goes through the machine and I had a guy that I always had clean it off once it came out the the machine he was the best and took his time and was very polite and attentive. Unfortunately they changed everything now and the guy that worked there left because of the new system. The way they do it now is you roll up the car goes through the machine and comes out and is taken to who ever is available and they vacuum it and clean it. On 8/3/19 I took my Acadia to sud’s and the guy left my chrome wheels dirty so I started cleaning them and he just watched me I complained to the manager. Today 8/5/19 I took my Accord to get washed thinking maybe it was just the guy but no I got a different guy and he left the aluminum rims dirty and I had to clean them again then I said something to him about the tire shine on the tires and he got an attitude. I mean what’s the point in paying for a car wash if I’m going to clean it up after them. I’m not taking my cars here again. Plus I was reading another post about the lady behind the counter and I agree she is rude with no personality.
Long-time visitor of this particular car wash always have been an Elite wash even before they modernize the building. Now your out 5x faster with the new set up. Im put 5stars all-day and also a quick tip V.I.P. treatment wash is A-1 the best on the island. The works also a great purchase 👍
Its a beautiful place to wash your , but if u have chrome rims bring a separate towel so they can wipe it down with your towelother than that its beautiful to wash your🚗or🚛there....
Love this place it’s by my hubby house and they do a great job every time thanks guys!
I went there for what I thought would be a quick wash, instead I was there for over an hour and after leaving I realized someone stole a gift card I had in my car, they took the receipt that showed the balance on the gift card and the gift card but were courteous enough to leave me the empty envelope it was given to me in. I will NEVER go back to these thieves! Sad that you cant trust to get your car washed without having something stolen. I wouldve gladly gifted it to them if they were that desperate (it was only for $25). So i spent $25 on the wash, got $25 stolen and my car would have been cleaner if I had gone to the Shell across the street plus I wouldve only paid $6 without having to get out of my car at all. I tried calling several times to address my concerns with management and no one ever answers the phone. Never again! Disappointed is an understatement. Disgusted by the way they do business and their sticky finger employees. Save yourself the headache and just go somewhere else.
I have been using this car wash for many years but as of late the attendants are very rude and sloppy. I brought my truck there last week for the Works car wash at nearly $45; my tires were new and still had the blue covering over the white letters. When the truck was completed it still had the blue on most of the tires, and not even the tire shine I paid for. I also noticed surface dirt near the window seal on the rear window ans well as the door jams. I asked the attendant to please correct this to wit he stated he does not clean the tires, the dirt is in the paint and the truck is old, what do I want a new truck. I showed him how the dirt came off on my finger and not in the paint; I went to find the manager who very quickly directed his employee to clean the tires. The employee began yelling at me and we exchanged some very unpleasant words. I went back to the manager who then came over and cleaned off the surface dirt. At this car wash there typically is a ling wait but it used to be worth it because of the finished product, not anymore. A long wait, sub-par service and rude employees is not a good mix for this former customer.
Best car wash on long island!! My car looked brand new! I was surprised to see how great of a job they did on the inside too... and not to mention it’s real hand wash! Management was very friendly and so was staff! Would definitely recommend:)
My my my this is the best car wash to go to I wont be disappointed go get your car clean 👌 great team too
They do a great job but I give 4 stars because several times Ive had to call someone back because my center console or the door cubby werent cleaned out but they never give a problem with touching up. The only other thing I dont like is that the car wash and gas station are connected. Its a very busy car wash so between that and the gas station it gets a little chaotic with all the cars and people everywhere. But like I said they do a good job so I always use them.
Scam artist. They post a Big fake ad that $20 for unlimited monthly washes. I paid $20 and they said that programs no good so i paid $20 for 1 exterior wash only. Total rip off. Stay away. There are other close places with better service than their old machines.
Great car wash. Attention to detail is really good. Just when you think they are done, the break out another cleaner. Very thoro
In light of this being the only hand car wash in the area it gets a lot of business. However, I think the overall customer service experience is lacking. The car wash is part of a Shell Gas station run by a couple. The wife (I think shes the wife) handles the car wash and the husband handles the gas station. The husband is an angry looking man that barely speaks and never gives you your change in your hand. He prefers to throw it on the counter. Granted this could be a cultural thing, but it is perceived as rude by most. This past Saturday I went there and it took almost 2 hours to do a basic full service wash. My car was put to the side and left drying for quite awhile, when I asked the woman what was the problem she seemed annoyed. I ended up taking my car without getting it toweled off because I work during the week and I cannot spend my whole Saturday sitting at a car wash. I had errands to run. If there were another car wash in the area I would definitely avoid this one.
Extraordinarily slow car wash. Longest wait times I have ever experienced in 35 years of having my car washed. Very disappointed with management
I was there like 2 hours, 4 guys doing like 20 cars , my car was there 1 hour after the washWhen somebody start doing my car was completely dry so the guy can’t make a good cleaning , when i get home i find the car was dirty everywhere and I start cleaning myself, I’m not going back there cause I paid $56 + 10 tip for a really bad car wash
Hands down the best car wash. They take their time in washing and detailing your car. I came from all the way from queens to port washington to get this car wash. They do a supurb and excellent job. I always get the “works” wash and it totally worth every penny. The car wash is simply amazing
Car wash is best in area. Had my car looking brand new. Next time I’ll take pictures
Sign says $12 and change for a basic wash, guy puts a ticket in my car for $20 full service. I say, excuse me I want a basic wash. He says its $20. GTFO! Later! Down the block I go to west islip. $10 even and the car is clean with no shadyness. I used to go this place all the time!
Worth the cost. They took their time to really get all the sand out of my car from a recent trip to the beach. Great job
Very good but it took over an hour.
These guys do such a great job for 20 dollars, you get almost a full detail. They are always busy but seem to get me out in timely manner. They also have a punch card which the every tenth wash is free. If you forget you original card, its ok because they will let you combine all the cards you bring. They also have a huge selection of card scent and fragrances.
I drive from out East here when I want to spoil my baby lol!! Best car wash ever and it’s real HAND CAR WASH!!! The gentleman in the cash register is so sweet! And the staff are experts. I recommend this car wash 200% 😊😊
They do a great job. Sometimes you have a long wait, but its well worth it. It is pricey, but you get what you pay for. I drive 20 minutes just to get car done here, that should say something.
Got all of the kids crumbs out of the car. Overall good. Only complaint: The intake worker was pushing up charges for various services before I could see the car wash menu of available packages and a la carte services available. One really had to choose before seeing options.
I always go here, the guys do a great job cleaning your vehicle, never had a problem but I would recommend bringing an extra set of keys just in case.
Great car wash. Not too long of a wait. Service was excellent and the staff was courteous and efficient. Car is sparkling clean
The car wash is great. But plan on getting in a cluster mess being that the gas station employee parks at a pump on purpose to watch his car instead of a spot.
I love Mr.Suds Car Wash. These guys take such good care of my vehicle. They start out vacumming and cleaning all the rugs and interior followed by putting your car through the interior cleaning tunnel. In the tunnel they start by manually spraying your car down and treating the wheels with some cleaning solution before power spraying them. The car then gets sent through an automated soaping process followed by 3 or 4 guys manually wiping down your car chamois gloves. It is then sent through a automated spraying and drying process followed by 1 of the outside workes thouroughly cleaning the interior and exterior. I bought a monthly pass which allows me to get unlimited VIP car washes which is the middle priced caswash of the 3 car wash prices for 104 dollars. That just 4 dollars more than if I went every week for 1month. If you like keeping your car clean this is the perfect deal for pollen season and snow season with all the salt and sand getting in and on your car. I go twice a week so it worksout nicely for me. They have benches on the other end of the car wash so you can sit and wait for your car and people watch or got to the World Gym across the street if itss busy. You can get a 30 - 40 minute workout in on a busy day at the car wash while waiting for your car.
They did a nice job on my truck, it did take nearly an hour but friday night at 6:30pm I was just shocked and happy some1 was open. A bit pricey and the price sign with details when you pull up are a bit hidden in the flowers.Over all not bad!
They changed their whole set up. It took a while for the dry off and the interior to be cleaned, but I will be back; after all, because I have a punch card, and my 11th car wash is FREE! Oh Joy!!!
This car wash by far is out shining all the others in the area,.. especially when it comes to the service...if youre looking for something quick and not done right... dont go Mr.Suds
Terrible DONT go here my car was lathered with soap rinsed off no hand wash was done car filthy after coming out of car wash. When I complained the owner tried to throw it back in my face. Poor Management never again
Saturday August 4. I just move to the area and I’m looking for a carwash.I stoped to inquire about monthly plans, lady at front didnt bother to say hello after I said good afternoon , she just pointed me list of prices, I got scare to ask her a question then I say thank you , again didn’t responded .I don’t know if she’s mute or just rude.
Terrible service they made a big scratch on the side of our car and when I told the lady in the office about it she was super rude and basically implied i was lying. Charged me for an oversized vehicle and then didn’t even wash the roof off. Soap stains all over the outside too
They do a good good job cleaning cars. But to have all these illegal people working and paying them cash is not the American way. Also lady and guy at front desk are very rude. I wont be going to this place again
The guy was there working hard to clean my car 🚘 great job
Overall a good carwash. They can be a bit careless when doing the interior... Their two lanes leading to the actual wash are also a bit of a free for all, with people switching to the shorter lane to get ahead of others...
The service inside is super bad
This car wash runs a little slower compared to most. At the end you will be satisfied. Its definitely dependent on who finishes the detail.
Just got my car washed... the most expensive one and I am not outside cleaning my car with a rag.. terrible job. I am high disappointed. I only went there because the reviews were good.
Car is well cleaned, close to auto detailing without the wait or cost!
This place does decent work but they are racially biased towards cars!.. if you drive a old car or a low end car don’t bring it there!.. when it’s time to hand dry your car they will skip it for a higher end car because they think the person driving a new high end car is going to give a better tip!..I was just there and 4 cars that came after me left before me!.. I waited over a hour to get my car dried and the people running the place weren’t really helpful
Most definitely took longer than most but I think they did a great job. Not perfect but they even vacuumed the baby seat.
Good car wash if its not too busy.... if its busy try someplace else or come back later. They seemed to be rushed and dont such a good job when theres more than 10 cars in line.
Ive tried different places, but this car wash is the one I like the most. I found this place about 2 years ago, and Im not taking my car anywhere else. I really recommend Mr Suds in Bay Shore
Very bad service before they were the best but lately they are not doing their job well I paid for a vip service and they left me dirty interior and windows👎🏻👎🏻 They did not last 5 minutes cleaning my car Santos was the best cleaner
They did an amazing job.. social distancing wasnt a problem as your now able to sit in your car as it goes thru the car wash.
I just serviced my car and usually I check but the same sticky juice that was in the back cup holder is there and I tipped the guy 10$ what a waste. Never again. Will I service my car there. Its upsetting how filthy it is after waiting and paying for a car wash.
Terrible service after they finish cleaning it, you have to check if they left it clean and for $ 33.00 they dont wash your plastic carpets or clean any plastic inside but you have to leave tips, hell no. very bad service.
They do okay now. But years ago they were the best car wash in the area...not so much anymore.
Terrible, very terrible . No way this manager, or owner of this business literally disrespected me! After 7 years going here this white bearded old man had the odasity to tell me to go tlk outside and keep my conversation outside. Was with my son when I had to ingageg about this disrespectful altercation about me being on my business call.Dont waist your time with disrespectful business owner.
If you need a good car wash I highly recommend them.
I was very excited to get a car wash from this please because its always pack looks like to do a really good job but Once I got my car or washed it looks nice from outside but after spending $36 they could have clean a little bit inside they left spots all over the car there and didnt bothered to clean anything inside its a lot of money for $36 to just get a exterior wash not going back there again.
They are the most rudest people on Earth! Their board says one price you go in to pay, and they’ll charge you another price! When you tell the woman at the front, she begins yelling and screaming and gets very very rude. Then the guys will surround the car and you have to keep an eye on themHorrible placeThat’s why I take my business elsewhere!
Cracked my windshield, wouldn’t let me talk to general manger or owner. Did not claim responsibility and still had the nerve to charge me for my car wash.
I use to love this Carwash, but I don’t know what’s going o I come here and my car is still dirty when I leave and they take too long to leave my car dirty so I just found a better place worth of my money and tips
Not a bad experience but I had a few smudges on the inside on my windshield.
Got the full interior & exterior wash. Amazing job every time i come
They clean and detail very good your car, you need to wait (always busy) but it worth it
Poor ran establishment. Cars are coming out the washes dirty and instead of holding employees accountable, the owner is arrogant in response to negative comments.
Worst car wash!!!!!! I was the 3 rd car there took over an hour to get my car washed. Go across to shell takes 15 minutes and truck was just as clean.
Its a very nice Excellent Car Wash to take your car to
Wait in line for 20 minutes and they let there friends cut in off sunrise hwy. Never again. Will find a new place! Owners didnt care either.
Just got back from washing my car there they scratch my car badly I’m really mad you pay a lot of money for a wash you don’t get what you pay for. I will not go back ever😡
Best wax and detail cleaning dont be afraid to point out if they miss a spot. They take pride in making you happy.
This place was okay. They dont really pay a lot of attention to detail even when you pay for the higher service. My windows were still dirty and so was my cup holder.
The windows could have been cleaned better and when they vacuum, its like they blow the dirt around.
Was.not thrilled car was still very spotty and not really clean. Considering i was there ober 2 hours it should uave looked alot better
The guy who was outside told me one price , and inside they charge me more. This old man which I believe is the owner of the place said he doesnt care what they told me outside he was going to charge me what he said. Poor customer service. Not the guys doing their job outside but the owner
Good car wash. If your car won’t fit in the machine they offer to hand wash it
Best car wash in the area! Plan to go there with time!
These guys do horrible jobs the manager didnt help with the situation I had which was my front bumper got hit in the car wash and telling my wait till manager gets there which is in 3 days dont go here and the wash it self Is not good stay away super expensive for no reason
After spending $36.00 and not including tips..left there very disappointed...How do they scratch my 2015 CRV when its hand wash..then when i had pointed it out the man was so rude and said it was an old scratch..and that they get more expensive cars than mine and nothing happened..im like are you serious..had to hold my tongue and go make a claim with my insurance...wont go back..
I went there for the first time on Sunday. This is where I am going to wash my vehicle. They really paid attention to detail. My rims sparkled.
I had my car detailed there, did great job, very professional job. Recommend to everyone
The rims where left dirty and when I asked about it , there is nothing they can do
Every time I go here to get a car wash, they do a fantastic job.
Good service.... Hard workers
Great place. Can get busy you just have to know when to go to avoid lines. They do a great job here. Many options to choose from.
Well done
Awesome car wash. They always make your car look good as new again.
Well done
Its a good place to wash your car and the employee are very friendly
Couldnt even get passed a phone call with these people girl who picked up was so rude and nasty and barley understood English incapable of answering a simple question then when I ask the question again she hangs up on me all I wanted to know is if they could wash my work van you lost my biz before you even got it cant say anything about the service its self once you go there but from my experience over the phone I could only imagine the nightmare that must be I wouldnt put my self trough it
They use to be good now my car come out barley any better than when I go in
This is one of the better car washes. They always clean the car spotless.
Great cleaning a little pricey
The service on my car was great but customers are not treated with the respect they deserve.
Dont like the new set up but they still do a good job!
No better car wash anywhere. Hand service with a great owner and location
The service is very good they really clean your car
Too expensive for wat
Way over priced for a decent wash. $21 and that didnt include tires.
They Left my windows down/open during the wash...Didn’t even give me a discount of the priceBad management
Good technology in use, good idea implemented need better supervisor who will direct service associates, more efficiently.
Bad cause i pay to much and my car interior wasnt clean not satisfied at all
The best car wash sin Ny
Car wash manager is crook And has very bad attitude.. and does not respect to customer.. I dont prefer this car wash .bad people
Went back today because last time was great. Today only to discover that my car is all scratched up
They take a little long, but they do a great job. Worth the wait #Groupon
Best car wash in Suffolk County
The new setup sucks because its causing problems on the streets nothing was wrong with the way it was setup.
Honestly from the dude preaching inside and the extremely slow time it took to dry my car not sure I would go back.
It was okay.. car cleaned inside and out.. however. Streaks on the windows...
I had a pocket knife laying under the seat of my pickup. After they got done with my wash it was missing..
Everything about the car wash is totally amazing.
The best hand car wash in long island.
Excellent car wash, no machines all by hand.
Loved my car wash but hate the price 😫
Gets pretty busy but Roger runs a good team good service decent prices
They made my car look brand new.
Good place to bring your wheelsVery satisfyingHappy customer
199.99$$ for a monthly membership
Going through tons of construction currently. Hard to know where you are supposed to go. However they have very good service in spite of all of that.
Slow as anything and sub-par.
They spend a lot of time working on your car, but it always comes back spotless.
Pretty good car wash
BEST CAR WASH ON LONG ISLAND HANDS DOWN BOTH IN CONSISTENCY & QUALITY💯
Upset got my Beats headphone stolen from car to talk to manerger Roger he never there to talk to very upset with the people he has working for him
Excellent car wash service, the best.
They broke my windshield and didnt pay me anything. Sucks
If you can Groupon it then thats yiur best deal.
Best place to get your car washed
Only place I took our cars to was if Im not washing them myself
Car like new...
Decent price and good service.
Owner runs the place very well. They truly care about customer service
A bit pricey but very thorough.
Unbelievably efficient!! van was transformed like it just rolled from the lot!
They really take pride in there work
Best hand car wash around.👍👍
They always do a great job inside and out
They do really an exelente job on my car!!
Very nice love this car wash
Obsolutly Awesome I definitely recommended
They made my car look great!
I love the way they cleaned the car
Best car wash in town...
Great service that guy that looks like Santa is a great dude
Rinse cycle doesnt get suds completely off vehicles.
Very expensive prices and the lady at the register has a very nasty attitude!
Best Carwash in Long Island NY
Very expensive. Missed many places on the car.
Excellent car wash AAA.
Reasonable and easy way to get in and out
Total reviews rating 3.7
199 Reviews for Mr. Suds Car Wash 2023:
Review №1
2021-12-10This is a great carwash. If I wasnt moving, outta state, Id use them all the time. Lengthy wait, but so worth it. Hard working crew, youll be happy to give them a big tip.
Review №2
2022-07-110/10. Long wait times, they don’t even wash your car right or dry it correctly. Dried soap and smudges everywhere. No sense of organization either. Waited 45 mins after washing my car for someone to dry it. People who were behind me were getting theirs cleaned before me???? Not to mention, it’s expensive.
Review №3
2021-11-07Car wash used to be a great place with reasonable prices and service. Today the place is more modern but super disorganized took me more than 90 min to get my car wash.Prices are ridiculous super expensive and the cashier was super nasty. Same as the guy in the picture who was super unpolite. and unprofessionalI just given one start because there is not worse rating
Review №4
2022-07-05We waited 45 minutes to get our car washed but when it was our turn the guy did a very good and detailed job (which took another 30-40 minutes). Id advised anyone who wants their car washed here to allocate extra time to wait. My car was very clean and shiny inside and out
Review №5
2022-02-27Its harder and harder to find a full service car wash now, so this place may not have ranked a full five stars a few years ago, today its totally worth a trip. A bit disorganized and moving cars around can be messy, but theyve managed to lock in a very reasonable price and they were cleaning the interior of my wifes car for a good twenty minutes. Need to make sure that they stick around.
Review №6
2022-07-15Just left here and I must say I’m highly disappointed. Let’s start off with the wait after your car is washed which I understand but with that being said my car ended up air drying due to waiting so long. The guys didnt even wipe my car I watched him spray it with the polish which left stain and drips and ended up air drying as well, I could still see the stains .I went inside to purchase a water and by the time I came back he said my car was done nothing wiped down at all. The inside vacuum was horrible I had to do it myself, my seat still had Crumbs in it and my floor under near the the mats still had rocks all over . For the price of these car washes which I paid 60 dollars for I expect better service
Review №7
2022-02-27GO AT YOUR OWN RISK! They scratched my entire wrap on my car two days after I got it done. The manager laughed at me and the owner would not take responsibility for it. They told me it was scratched before, yet the scratches were in circular motions from when they dried it and I picked up the car two days before I got it washed. I do not recommend coming here! They will not take care of you if they damage your car.
Review №8
2022-05-26Edited - management reached out and was very apologetic. I appreciate the customer service.The inside of my car looks almost as good as the day I picked it up. The outside will still need some touchups, but I don’t think that’s uncommon with any car wash. My issue was that it took over 1.5 hours for the entire process to be completed.
Review №9
2021-10-08This place used to be so good, but the last time I paid 86 dollars plus 20 tip for an awful wash.
Review №10
2022-03-29I went today to get the works wash. After all of the washing I check out my truck and saw a lot of scratches on my truck. 2003 Dodge Ram 1500, I ask the owner if he could do anything, he said this couldn’t happen. They were freshly new scratches. He said nothing could happen on any car or truck. Very disappointed and upset with the result and his response. Really mad and really angry.