In-store pick-up
Yes
Mr. Tire Auto Service Centers in Albany
Categories
Location on the map
Albany, Albany County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointments recommended
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 518-430-0021
Site: https://locations.mrtire.com/ny/...
Site: https://locations.mrtire.com/ny/...
Opening hours
- Monday:7:30AM–6PM
- Tuesday:7:30AM–6PM
- Wednesday:7:30AM–6PM
- Thursday:7:30AM–6PM
- Friday:7:30AM–6PM
- Saturday:7:30AM–5PM
- Sunday:9AM–5PM
Mr. Tire Auto Service Centers in other cities:
Comments (199)
5 star ⭐️😎 why? Let me explain to you why;1-Joe Perry his so fast and responsible.2- I called him before drive there, I had a few questions. I got my answer very quick and respectful.3-i got a discount 😎 (Im lucky 🍀 )4-he changed my old plate for me, I didnt request for that, he saw the new NY plate number, and he said let me help you, Mr. Swift, I know this is not his job, but he replaced for me.Im a local guide if I see any excellent customer care/service take a moment and write a review for them.Joe, why you are hiding your relationship with Katy Perry?? Come on man, dont be shy 😅😈
One of the best shops in the area, genuine honest guys with great service. Anytime I bring one of my vehicles here I know they will do their best to get the job done right and as fast as they could.
These guys are amazing and honest individuals! They helped me after a horrific experience with Mavis. Not only did they take are of my issue, they did it in a timely fashion. The environment was clean and welcoming. The manager is very knowledgeable and so is his staff. I recommend anytime! Thank you again gentleman!
Literally the worst tire shop i went their my car had issues the part are 560$ they told me 3000$ for work hours and i denied for fix they start acting mad told me go sit they will bring my car out and he charge me for service check up idk what to say tbh. Will never go again
Absolutely spectacular service. My sister got a flat tire a couple miles down the road and we brought the rim to replace the bad tire. Not only did we get a new tire mounted and balanced for less than the previous place would have charged for just the tire, but the man even drove out of his way to our car and changed the tire for us for no extra charge, and wouldn’t take the money I offered him for doing that. Definitely restored some of my faith in humanity. 10 out of 10 recommend this place. The world needs more good people like this.
This company is very untrustworthy. took my car to get inspected and they fail it, they claim that my turn signal in my mirror was missing lightbulbs or the lightbulbs were out which was not the case.
Brett is the best there ever was I will not be going anywhere else i highly recommend this shop!!! Fast friendly and the best price out there!!!!
Such a great team of guys!! I’m always taken care of in a professional and timely manner, I will forever come here!
Great work, fast, and always the best price for an oil change. Don’t waste your time calling different shops to see what they charge, you’re gonna go with this place.
Great service! Been here three separate times and the employees and manager have been amazing, truthful, courteous and quick. Will be using Mr. Tire for my auto needs going forward and highly recommend to anyone else looking for an honest shop that does good work!.
Great service, great people! They were so helpful and took care of everything very quickly. It was my first time there and I will definitely be taking my car back when it comes time. Highly recommend!
Barely made it here from the Stewarts down the block on a flat that wasnt keeping air. Needed to replace it and ended up just getting a new set because I was about due for new ones anyway. They squeezed me in as it was an emergency and I was supposed to be heading out on a long trip immediately afterwards. The service was fast and easy and the customer service guy was so kind and helpful and eased my panic. I cant recommend these guys enough!
I heard the sound when I tried to brake during the drive to pizza place around 5, and then I remembered last inspection check, the guy did mention I may need brake work for front and back brakes. It was late, most shops I called are closing... so I called Mr. Tire place, Ed said coming down, and he would fix for me. I got there 6:27, 3 mins before closing time, and he stayed with another tech for extra hour fixed my brake, and told me that only my rear brake needs to be changed, that my front brake is still pretty good.... reasonable price and good service, highly recommend.
Best tire shop in town. I wish I could give these guys 10 stars. My car has a particularly difficult tire size to find. Not only do they have them but the priceing is great. Customer service top notch. If you go anywhere else your crazy. Best prices and service in town. You guys have my business for life.
I would highly recommend. They got me in very quickly on a Sunday and the gentleman at the front desk was a pleasure to work with. I felt that he was fair and very kind; many auto shops try to exploit female customers. Thank you.
Quick emergency tire repair. Friendly and helpful staff.
They fixed my BMW x3 and inspected it. And they were less expensive than Keeler! These guys were the only ones who had my size tires between Albany and Schenectady. I was quoted an incorrect price and the owner gave me a great price anyway. He put on all 4 new tires, mounted and balanced within an hour. And he gave me a deal so I can get my struts changed. He even spoke to my husband and explained everything to him without getting upset or having an attitude. They were great to me. They could have tried to take advantage, but they didnt. They will see me again soon!
I was looking for two front used car and by chance made a stopover at Mr. Tires. He showed me two used tires and I said I will come tomorrow. One tire was sold old when I went the other day. I short I made another visit to see if there are used tires. Joe welcomes me like anything and suggested to put new tires which he will give on nominal prices and I agreed. He took very good care of my car professionally, got tires changed and also did some break adjustment from rear but asked me that he are a stopover and he will fix the breaks. I went again and he did great job. Joe and his team is highly skilled and I don’t hesitate to recommend anyone to visit himAnd he will not disappoint. The atmosphere is great, neat and clean waiting area with no bad adore, clean rest room. This was my ever first time to visit Mr. Tire and Joe provided outstanding customer service. Joe has the art to win customers’ hearts 😝 by his friendly and keeping informed the customers about the job going on on vehicles. Great workshop with great care. Keep it up, Joe.
This past week I came in to get an alignment done, and then came back to get a new tire and an inspection. Each time the service was fast and the staff was super helpful and friendly. I definitely recommend them and would go back for future service
I always a great experience with Mr. Tire. The staff are very knowledgeable and friendly. They definitely go above and beyond with their customer service.
Ed the store manager was great. I would highly recommend this store to anyone looking to service their brake system, or purchase a new set of tires. They also offer other services. Definitely check them out.
Easily the worst experience Ive ever had trusting someone else to work on my car. Read on for the asinine ways they tried, and did, rip me off, and mess up my wheels in the process.I was quoted $84 dollars over the phone to have my snowtires mounted an balanced, with an additional $2.50/fee to dispose of the tires I brought. I dropped my car off, told them Id be back at 3 to pick it up. He calls me in the middle of the day hey your battery feels sorta weak, I can change it while its here I decline, as I already have one arranged, response: Ok well I told you it should probably be changed, but I guess you dont want to.I go pick up my car, cost is $124. High, I think to myself, but im in a big rush and figured Id look at the bill later. I walk out to my car, battery is TOTALLY dead. Not slow to start, DEAD. Somehow, the battery miraculously died between the time they started it and parked it back in their lot after servicing, and me picking the car up. I walk back in, and in the most obvious i love other peoples $$$ manner, the guy says well, what happened??!?! I tell him my battery died, his response well i TOLD you that you needed a new one and starts running down the prices, trying to tell me he can give me a $20 discount on his $180 battery like hes doing me some sort of favor, and will only charge $20 to install it. Refuses to jump me. I call a friend who comes and jumps me, and after driving home for 5 minutes the car never dies again for over a week, when I finally do change it myself. Its BLATANTLY obvious to me they left a light on or drained my battery somehow to try to force me to get one of their overpriced batteries installed. Im 28, have been doing my own vehicle maintenance for over 10 years, and know cars like the back of my hand, imagine if this was your grandmother, daughter, or anyone else that has to rely on others, theyd happily steal their money.After this whole debacle, I look at my bill when I get home. $84 to mount the tires, plus $16 to balance (????). His $84 quote over the phone obviously included balancing, as its just part of mounting tires, so I go back and question him: Well, the wheels were painted so I had to use special weights. 99% of wheels are painted, this is an absurd argument. On top of that, THEY ARENT EVEN BALANCED CORRECTLY. So I was charged extra for something that I shouldnt have been, and they didnt even do what they charged me for correctly.His other argument for charging the $16 was that well the job was more complicated than you explained over the phone. His reasoning for this? I brought two extra junk tires in for them to dispose of. Seriously, his words. Yea, thats awfully complicated. Making things worse, they charge me $2.50 a tire for disposal, the guy says its a fee but charges me state tax on it. I tell him the tire disposal fee is a state fee and its illegal to charge tax on. He clams up and dodges my question of is this the state fee or not (turns out, the state fee is only charged when tires are first purchased, so this was just a little something to pad their bottom line. $2.50 to lift up a tire and put it in a dumpster.)Needless to say, they refused any sort of refunds on the bill, but offered a $16 credit for future work, as if Im ever going there again.Oh, yea, and take a look at what they did to my rims. All four are like this, or worse. Stay as far away from this dump as you can. Literally ANYWHERE else in this area is better.
Awesome shop. They got my tires and had them installed in a little over an hour. Price was amazing and install was quality! Woot!!!
Ed was amazing! I had a flat tire due to hitting a curb and he came to my location within 5-10 mins! Once we figured the pump wouldn’t work, he made a suggestion that he could go back to the shop to grab the tire and come back to my location. Once he did that it took literally 2 mins to put the space tire on. He saved me hundreds of $$ in towing!! Thank you Ed!!! 😁
Thank you very much. Great and Fast Service. Joe was extremely helpful in my time of stress. He was very straight forward and easy to talk to. Prices are amazing. Looked everywhere for my tires and it turned out that my tires are usually not in stock in shops. I didnt have time to get them ordered. Mr. Tire ended up having them in stock and was able to get me in within a couple hours. I will be back again thank you so much
The staff was amazing and did such a great job. They were fast efficient and honest. I specifically would like to thank the store manager, Ed. I won’t take my car anywhere but here. Thank you so much!!
Brought my truck into Joe at Mr.Tire to have him check vibration when the truck was at high speed. Joe was very welcoming and did a great job explaining the issues that I was experiencing and how he could help me out. He also did an overall check on the vehicle and recommended some small maintenance items that were needed that I didnt even know about. The job was done in a very timely fashion and Joe was in communication all along the way. I was skeptical at first in just bringing it to someone I never dealt with before, but moving forward, I will have a hard time bringing my truck anywhere else. Really awesome job by Joe and his team and I look forward to working with them in the future!!!
Joe and team were fantastic. Anyone with half a brain knows how rude it is to bring in a product (that you bought online) to a place that sells said product and ask them to work on it. Well I did just that. Bought tires online and brought them in to be mounted and balanced. Even when I had an issue with said tires, Joe and the crew there went above and beyond on a busy afternoon just to make sure I was taken care of. Their service was fast and courteous, definitely worth the money.
Amazing service! I had to get my brakes and rotors replaced and have a brake flush done. Joe was so upbeat and had a positive attitude. He got my car in right away and it was done fairly quick. I will definitely be coming back here when we need something done.
Good people , get you in and out . Very friendly and willing to work with you , thanks again
I went in last week with a deflated tire, the TPMS light turned on, and the engine light turned on. First I called them to see if they would be able to check whats going on and they were happy to take me in. Once I got there, there was no wait time, they immediately started working on my car. I really appreciated them giving me updates every step of the way. They first checked my flat tire for a leak, then they checked if there was nail. When that was cleared, they asked me for more information to check how often my tire was losing air. Turns out all 4 of my tires were completely fine and the gauge I was using to fill my tires was faulty. As a precaution they even changed the stem valve of the tire without charging me for anything. I definitely recommend going to them for your car troubles, they are completely transparent about whats going on and do not charge you unnecessarily.
These guys get me in and out with what I need and dont try to sell me on things I dont need. Friendly service.
If I could give less than 1 star, I would. I went in to get an Inspection on 1/30/2021 and dealt with Josh, the Manager working that day. Mind you, my car doesnt need any work done, but of course, within 5 minutes of my vehicle being on the lift and no wheels taken off, I was told my brakes were bad and that my vehicle would not pass inspection. At that same time I was handed an estimate for $497 and felt like I was expected to get the work done then and there like I had no choice. I declined right then and there. Once the car was done and I was reluctantly paying, the Manager then brought it up again mentioning that the brakes being offered came with a lifetime warranty. My brakes have 6k miles on them and have absolutely nothing wrong with them and was confirmed by the shop that re inspected the vehicle and passed it. This shop tried to scam me and was extremely unprofessional in doing that. If this is the way this shop does business then they should really evaluate their employees and customer service.
Shiva blessed the service! Best prices and fast efficient service all around
Had an appointment scheduled for 2pm, walked in at 2 and went up to the front desk, owner told me that someone would be with me shortly. Completely acceptable. I continued standing there waiting for someone. Customer came up and started leaning on the counter next to me. The owner then came out and yelled at me for not following social distancing. I would like to add that I had a mask on, as did the customer next to me. The owner did not have a mask on, nor did the other employee at the front desk. I sat down and said sure. Waited 20 minutes before getting acknowledged that I was waiting. I then got told that the person I spoke to the previous day on the phone did not enter my appointment in correctly and they couldn’t help me until the next day. I asked if they could do anything about the price because of this and they quoted $18 per wheel for mounting and balancing. Not enough of a discount for the trouble that I had to go through while the owner talked down to me and swore at his employees. I would never recommend this place to anyone. All of the reviews I have read are glowing reviews about the owner and how he takes care of everyone. I just got yelled at and had to deal with him without a mask while he wasted my time. Will be taking my business elsewhere next time.Forgot to add that I literally just needed 4 spare wheels and tires mounted and balanced
Joe was an absolute joy to do business with. I had gotten a nail in my tire on my commute and had called around to the usual places to have it plugged, and no one was able to fit me in until the following day. I called Joe at Mr. Tire after reading the reviews and he adjusted his workflow to fit me in. After finding the nail we decided it was more logical to replace the tire since the tread was quite worn and would need replacing soon anyways. Joe walked me through all my options to ensure I got the best deal for my new tires. I will certainly come here again for new tires and would recommend him and Mr. Tire to my family and friends.
We had to replace the battery It was kinds of emergency because we had to fix our car within today to go back home. Service was efficient, everything was done within an hour. Joe was also clear with the price. But If you want to make a reservation, please make sure to call. Do not use the online reservation, because system seems not to work well.
After having so much trouble with multiple garages in the area, this place was recommended to me and I’m so happy with the services. Joe is an absolute diamond! If you need somewhere reliable to get your car serviced, this is where you should go. Joe is totally straightforward about what I needed and what I didn’t, and I greatly appreciated that. He got my car in quickly and fixed everything that was needed. So glad I can finally say I have a fantastic place to take my car whenever it needs anything!
Making appointments is very easy, the staff is knowledgeable and informed. Joe Perry explained everything to me and then asked if I had any questions for him. The wait time was expected for the work I had done. Youre new assistant manager is very pleasant . I enjoyed talking with Laura. I have been to this shop several times and I have always left satisfied. Keep up the good work.
Joe the manager what is very professional there were multiple things wrong with my car and and a very clear and professional way he walked me through everything that needed to be done. In addition whenever possible he gave me a discount he was very patient in explaining policies and very informative. He made it a very easy transition having years of experience in auto repair myself I could tell that his mechanic was very professional also I am quite happy with the work that they did on my car expeditiously completed the work in a timely manner I highly recommend them Joe and his staff should be commended
I hit a pot hole and pop my front tire, drive in and Joe was already there to help me fix my tire. I’m a student so joe gives me the best pricing possible and also did a wheel alignment and brake check. He make sure that’s it’s perfectly save before I hit the road. Joe was nice to talk to and was really quick with the job. Really nice place:)
Very knowledgeable and very thorough work ethic. I would not hesitate to use their services at any time.They were able to locate and fix slow leaks that I had on 3 of my tires.Other shops just kept adding air, not correcting the real problem.You cant go wrong here!Kudos to Joe and his crew.
Highly recommended! New boss Josh and his team are top notch! Great honest service....very dependable with any type of auto service. I went in for just an inspection and oil change, vehicle passed, but he recommend my cars fluids needed changing...brake, steering, etc. My choice. Followed his advice. Didnt try to sell me something I didnt need. Work was done when promised. Awesome. Thanks, I will keep bringing all my cars there as I have in the past for service.
Absolutely amazing service at Mr.Tire. I’ve been here at this location twice now for a flat tire and there service cannot be matched. They handled the situation with the utmost of respect and amazing customer service. They even remembered me the second time I came back. The staff and services really are the nicest and the best option to go for all your tire needs. Not to mention the prices here are great compared to others like good year who will overcharge you like crazy.
I went to Mr tire because my check engine light came on. I actually followed my mechanic from his previous employer to this location. I mean seriously when you find a mechanic you can trust you got a hold on, lol. The gentleman that helped me checked my car told me what the problem was let me know that if the light comes back on what steps he would take to correct that and didnt charge me a thing. so many places want to charge you just for hooking your car up to a computer and that was not the case when I went to Mr tire.As a woman I always feel like mechanics see you coming from a mile away and already have a prepared list of things that theyre going to tell you is wrong with your car. It was nice to not feel that way.
The workers are very helpful. They were sure all my needs were taken care of. They also explained what was needed and why they were need. I would recommend them for your service of tires.
I bought 4 tires a month ago...they r great! I ran over something and my front tire was flat, I got there at 5:50 and they close at 6pm, they took me in right away and plugged my tire!I made an appointment for an inspection, they took me in right away, and was done in under 15 min!I would recommend them !
Wonderful service! I had a flat tire and went in. They fixed the tire for me without persuading me to change the new tire (the more profitable plan to them), which I very much appreciated. I would definitely come back to this service.
Affordable and got in the same day after completely destroying my tire. Only thing I’d say is don’t come if you’re in a rush or pressed for time. They appear to have been short staffed, but are so nice and helpful so the inevitable rude comments and attitudes from people who are in a rush would not be helpful. Called the morning of and Joe was extremely friendly. The tech and associate that were present when I went were great. Would recommend.
Got a new set of tires installed here last weekend. The whole process was a breeze and the staff is great. I mostly dealt with Joe and he was really helpful. They got the job done when they said they would and everything was done right. Will definitely go back.
Went to Mr. Tire for an inspection and tire service and Joe Perry was extremely helpful and courteous. There was a sense that my vehicle was in good hands with a knowledgeable professional before the work even began and the pricing was more than fair.
Not from the area I was having a problem with one of my tires and unlike some other big name tire places Mr Tire was able to look at my vehicle almost immediately on a Saturday morning. The tire was quickly diagnosed and ended up having to take it to the dealer to get fixed (it was a cracked rim).Joe and his team provided excellent customer service and was quickly able to diagnose the problem. I would highly recommend taking your car and specifically asking for Joe. He is very knowledge and honest. I would have not reservations going back to Mr Tire for any tires related needs.
The staff was wonderful and very nice. Joe helped me out greatly after making an emergency stop here on my way to Montreal. Not only did they do a great job on the inspection but they actually showed me what was wrong in regards to my brakes and why the service would be needed. They did an amazing job on the repairs and havent had issues since.
First let me say being an ASE certified mechanic its very hard to let others work on my vehicles!!!! but i dont have a tire machine!!! Laura the manager was very knowledgeable and really helpful and knows her job!! and was very friendly which made my experience worth it!!! The tire technician Brandon is a Master of his Craft and should be commended!!!!! and Elijah the young man working the counter i found out was a new hire only there a short time he was very eager to learn and friendly and if i owned a tire place i would be happy to have him on my staff!!! SO THANKS GUYS FOR MAKING MY EXPERIENCE A GOOD ONE AND WONT GO ANYWHERE ELSE FOR TIRES SO KUDOS TO ALL OF YOU !!!!! YOU GUYS ROCK!!!! and just so everyone knows i dont know any of these people but they earned this review FACT!!!!!
Joe and Joe were great! Very welcoming and charismatic when you walk through the door. They were super easy and pleasant to work with. I got two new tires, rotation, alignment, and an oil change for less than what I paid for just two tires at Mavis. I’m not knocking Mavis, but this place is amazing! Thank you so much! 🤗
Great Service and very nice! Walked me through everything and very informative. Had two tires changed and rotated with no wait. Thank you guys!
I came here for a tire issue after dealing with and resolving a battery issue. Joe was friendly helpful and straightforward with what my car did and did not need. He addressed the issue I knew I had and showed me one I wasnt aware of. Prices are fair and work is quick and quality. I will be back when my car dictates.
Laura and Joe are awesome, they took very good care of my car. Ive been a customer here for years and Mr. Tire never disappoints. They are honest and straightforward about what your car needs, how urgent it is and if it can wait and they always give discounts, they are the best! ❤❤❤
Joe (the manager) was able to get me in within an hour of popping a tire on the thruway around the corner. I have come by a few times and every time he’s been great, and with great prices and high quality service. (Not to mention he’s a really nice guy and quick with a joke). He even gave me the hook up for a parts store nearby to get a new headlight assembly cheap (as mine is out). Seriously there’s nowhere better to go if you’re in the Albany area! 10/10 would recommend.
BMW owners always get worried on where to bring their vehicle because the dealerships swear to only bring it to them. I gave Mr.Tire on central Ave a try and Joe Perry guided me with everything I needed and was very knowledgeable about it! John and Josh were the mechanics that worked on my car and were very thorough. Great customer service and highly suggest this particular shop. My BMW is in top shape thanks to you guys!
I called Joe and told him what I was looking for special tires for my Benz glk. He got my tires that same day even though everyone else say 1-2 days. Great service. Quick and efficient and good price!
Today was my first experience with the business and I went on the recommendation of a friend. I’m so glad I went. Probably the friendliest and most professional experience I have had with any automotive business ever. I only needed a tire mounted for my snowblower and a wiper blade for my truck but, will be returning for all my auto/tire needs. I would gladly recommend to anyone. Really good job guys!!!! Five stars for sure.
Excellent service!! We had a flat tire right before our 4th of July vacation and they were closing up. Luckily the staff is amazing and they jacked the car up for a new tire and helped us out!!!
Last year, I purchased 4 new tires from Mr. Tire. I was new to the area and a little apprehensive about where to go for servicing, but I chose this spot because it had great reviews. Let me just say, the customer service has ALWAYS been excellent and professional. They truly have my best interests at heart. They are honest, friendly, funny, and very hard-working. They always answer my questions and take care of my car.Thank you Brandon, Joe, and the whole team for always providing genuine and friendly customer service!!
Our family has been coming here for years. Joe Perry is phenomenal and takes care of all your needs and gives you the education you need to make a decision on parts/service. Always fast and reliable. Laura, who I recently met, was also fantastic and gave great customer service.
The tires I needed were a bit unusual, but Joe Perry did the research to find three good choices, and offered meaningful recommendations. I then did my own research, and found Mr. Tire’s prices were very competitive. I ordered the tires, and within a few days they were quickly and efficiently installed. I’ve now done business with this location of Mr. Tire a few times, and have always been more than satisfied. I recommend this shop!
Joe was a big help! Woke up the morning we were Leaving for a family vacation to a flat tire. Joe was able to get us in within minutes of calling him and out the door with our new tires in under an hour! Great customer service and prices! Will definitely be doing all my tire shopping here!
I came into Mr. Tire at a moments notice yesterday and the staff was able to take care of me right away. Brandon was very communicative about the issues my car had and what needed to be done. I was in and out in an hour! The best part; their prices are affordable and the products they sell are great. I will be going back to purchase the warranty for my tires.What a great transparent, local business that gets the job done! Thank you!
Joe and Brandon are the best! Monroe had my car all day and did nothing! I went straight to Mr. Tire at 630pm. They close at 7pm. And the were kind and professional. I definitely recommend these guys. And they are affordable. Thanks guys!!!
Courteous, professional, hilarious, and fair. Im a city girl that moved Upstate and had to get a car. This is my first flat tire ever, while I knew what I had to do I had no idea where to go. I am so happy that I found Mr. Tire and heeded the great reviews. Joe is super personable, took me immediately (though I made an appointment online... next time Ill just call!) and explained the process and what was happening with my car. I was there less than an hour and my car feels better than when I drove her off the lot. I will absolutely be coming back to this Mr. Tire for all my car needs. Highly recommended!
I was super overdue on my inspection (oops) and needed a place to take care of me ASAP. Brandon was extremely warm and friendly when I walked through the door and was able to accommodate me! He suggested I get new front tires but wasn’t pushy about it like other places can be, he gave me info and gave me a realistic time frame so I could plan with my budget. I have never been here before, but I will definitely come back here for my tires and all my future needs!
Joe and his team took my car in immediatelyIdentified the leak in the tire. Recommended a new matching tire and had the car ready shortly thereafter.Great service, easy to work with. Personable
I came into mr tire because one of tires blew out, the store was closing it was 615pm Joe Perry the store manager was very helpful with taking my car in and putting 2 economical tires. Joe and Judy was very helpful with staying late to make sure I was taking good care of with two new tires at a really great price.
I’ve been a customer at Mr. Tire for a few years now. I keep coming back because I’m never oversold, over promised....basically I’m treated with respect. Today was no different. Manager Joseph Perry and Brandon take pride with the business and makes things right before you leave. Whether it’s making sure you receive the right discount or that you’re informed about upcoming service to keep your vehicle in great shape Thank you guys for another great experience!
Came in worried that my maintenance required light was on. Employee, Elijah, was incredibly helpful and immediately recognized the problem. It was a simple oil change that needed to be done, and they got me in that day and was finished before I knew it. It it wasn’t for Eli I would be running on fumes! Good looking and good service, Mr. Tire is an overall 10/10 place to get all your car needs fixed.
From out of town, I looked up the best places to get an oil change. Google recommended Mr.Tire and they did not disappoint. A bustling, courteous, professional atmosphere with quick service. Along with the oil change, it turns out I needed both front tie rods replaced. It was all done at once and the car once again drives like a dream. More than just tires ... exceptional service.
I came in after the first big snow of the season with a dead battery (and my own new battery) and these guys were incredible. They did their best to fit me in during one of their busiest days of the season-- snow tire day-- for a service that wouldnt make them much money and had me back on the road real quick. They were amazing in every way- great customer service, great efficiency, great technical service. I would recommend them to anyone and will definitely be back!
Great place to get your car serviced! Staff is very friendly, quick, and knowledgeable. Joe the manager explained everything in detail and put in reminders/notes for me to keep my car running the best it can. Will be taking my car back for future needs!
A co-worker recommended Mr. Tire to me a couple of years ago when I needed expensive work done on my car. They ended up saving me a lot of money, so I have been going there ever since. The manager, Joe, is a great guy and will do what he can to get you the best deal possible, so the repairs are affordable. But they don’t cut corners on the work or parts to make it affordable. It’s good quality work, they just don’t jack up the prices on parts and labor like other shops do. It’s not often I say this about mechanics, but I really like and trust these guys. I highly recommend them.
Joe and the staff here were fantastic. They helped me in a pinch when I encountered a small leak in my tire. I was in and out very quickly. My dad has brought a few of our cars here previously and recommended it to me. I will definitely be back in the future!
Stunning service; When you get your luxury item fixed you can expect excellence and quality from the owner, Joe and the well spoken and very personable Laura. I have so much information on how to go about getting my car fixed and ready for the winter, that I will now get to pick away at with them.Also the inside shop looks like a 1964 aesthetic that I felt the only thing missing was a man in a pin stripped suit, smoking a cigarette, reading a news paper.A proper place to go for a candour experience.
This places has saved my butt on more than one occasion. Took me in on a Sunday and was the only place in the capital region who carried my type of snow tires. Extremely friendly, Joe will work with you to get you back on the road as soon as he can. Honest, good people who provide high quality service. Overall a great experience.
I had an amazing experience at this location! I was helped by Joe, and he gave me the lowest price on my tire change and alignment of any other place in the area. I saved over $100! Everyone there was so kind and personable, I would highly recommend this location to anyone.
Had a great experience. I was greeted and helped very quickly. The staff is very informed and helped me make the best decision. I saved money because they were so helpful. I definitely recommend going to this shop if you have any issues with your tires or car.
Have not yet been here but am on my way after work at 130 but from the conversation with joe hes very respectful and has out priced the other 6 places I called by 15$ saved off each tire. I saved 60$ by setting an appointment with mr.tire and he got me in the same day I called. They got 5 stars off just the respect and price that the other6shops did t have .Well now Im here and the place is great! Knocking prices down on everything I added to the tire swap and are very friendly and funny great experience here found my new place to come to for w.e I may need
My experience at Mr. Tire was amazing. The manager Joe Perry was a tremendous guy really working around my needs and schedule trying to make sure I was completely satisfied with my service. Highly recommend!
Assistant store manager Laura was wonderful. She knew exactly what work needed to be done on my jeep. Excellent customer service and got me in and out. My jeep runs as hood ad new with great tires. Thank you Laura and Mr. Tire!
Laura is incredible and runs a great operation. Not only did I have a great experience here but i got to see her interact with other customers while i waited. She knows her stuff and has the customers best interest in mind. I highly recommend Laura and her team
I called to have my tire repaired. They were so friendly on the phone and even offered to drive me back to work while they repaired the tire. The work was completed within a few hours and he charged me a very good price. I will definitely be using them for any issues in the future. I would highly recommend this place!
Walked in at 8am and was quickly greeted and the service staff diagnosed my issue. They presented several options and helped pick the best on for my car. They were friendly and were very knowledgeable especially Brandon who guided me through the whole process. I highly recommend Mr. Tire and I will be coming back with any other issue I have in the future.
Takes advantage and overcharges people who dont know better. The owner charged my younger sister $56 to patch a tire.. that is almost half the cost of changing the actual tires of her small car.In the past, the owner told my father cheaper price of tires over the phone and when I got there few minutes later he told me the tires were sold out forcing me to buy more expensive tires without a choice (one tire was leaking badly).Horrible business and they pressure each customer to give a five star rating after services even though they dont deserve any of it. Do not go here please.
Absolutely excellent service. Joe is both friendly and knowledgeable, and explained everything very clearly in a way that I could understand. I received a very quick estimate of the problem upon diagnosis, and updates throughout the repair. My family and I will be going here from now on. Highly recommend for anyone needing routine service or repairs!
We were traveling with our camper trailer. At 930 on a Saturday morning at a thruway rest stop noticed a problem with our trailer tires. We called Mr. Tire and they were able to fit us in and they had us back on the road within one hour, at a reasonable price. Joe at the front desk and the technician were great!
Terrific Service, knowledgeable staff with a focus on saving you money and time. I was looking at a more expensive tire and initially called to compare pricing. I was immediately informed about a comparable tire with a $70.00 rebate on the purchase of 4 tires. I would go here again.
Called Adirondack Tire this morning and they didnt even have tires so decided to call Mr. Tirs Auto Service Centers and he was able to take me in right away. Great price for an alignment and 2 new tires. Joe was very nice and very helpful. Definitely recommend.
Laura is awesome! She made me feel that I could trust her advice on what was best for my car. She gave me options with no pressure. I recommend anyone who needs tires or an oil change to go to Mr. Tires you wont be disappointed.
Been going to Mr Tire for about two years. The guys at the front desk are always in a good mood, and they really go out of their way to work with your budget.
I got a screw in my tire while I was traveling in upstate NY and needed a quick last minute place to get my tire patched. I was able to make a last minute Sunday appointment at Mr. Tire. Everyone was super friendly and helpful and they fixed my tire quickly for no cost because my tires were still under warranty. I highly recommend this service center!
Made an appointment for a slow leak in my tire, they got me in right on time and quickly had the problem diagnosed, Joe explained what was wrong and how to fix it. They were able to patch it for a very reasonable cost and I was on my way in no time. Joe and Brandon were great and will treat you right, I highly recommend Mr Tire.
Cannot say enough good things about this place. Brought my car in for the first time a month or so ago to fix a radiator issue. Joe and his team looked at it and were able to fix it, while I wandered the mall across the street. I also brought my car to be inspected, and it ended up needed two new tires, alignment, and two new brakes. How did a great job of explaining everything to me, showing me the damage, and giving me a fair price. They even stayed a little passed closing to finish the job. Thanks to everyone at Mr. Tire!
Awesome experience! I received an appointment for the day after I I called. They immediately took my car in as soon as I got there as well. Fast and efficient. Made getting a nail in your tire more bearable.
They started work on my car immediately! Also, they explained what they were doing well and didnt try to sell me on unnecessary repairs or items. They itemize the bill so you can see all the charges, and they are very fair on cost. Best of all they didnt talk down to me just cause Im a woman! Ill be coming back to this place.
Excellent customer service, they were able to bring my car in on last minutes notice and get the work done incredibly quickly. Joe and all of the staff are very professional, and made sure to keep me informed every step of the way.
I visited Mr. Tire Center to buy 4 tires. The manager Joe Perry was very friendly, courteous, and helpful. The prices were affordable for quality tires. He even gave me discounts. For going above and beyond, I highly recommend Mr. Tire Auto Service Center at 1394 Central Ave. This is the only place Im going moving forward.
This is a great place to do business you are unfamiliar with. As we all know, the auto repair business can be shady and inconsistent. Joe and his crew do a great job and they are fair about the cost. Monroe wanted to charge me double for a tire and I’ll never go there again. Thanks joe and the team.
My fiancé and I came into Mr. tire in Albany today without an appointment looking for new tires to be put on our vehicle. Brandon at the front desk was extremely helpful in getting us the best tires at the best price and even offered to put them on and do an inspection himself just to get us out of there faster. Very friendly and a huge help! Definitely will be back for all my car needs and fully recommend!
Ive gone here two times now. Once with my old beat up Ford and now with my less beat up Mazda. Both times got excellent service at fair enough prices. They even figured out that another mechanic had messed up my brake pad install after going to work on them! Great bunch of guys and I recommend them.
Last minute tire repair needed after blowing a tire out on the highway today. I showed up 45 minutes before they closed and the manager I think joe is his name took us in without a hassle. Got me a brand new Goodyear tire and back on the road! Awesome service and very happy!! Customers called by and walking in asking questions and he was all over it always smiling and caring about his customers.
Joe the manager was amazing! I called the same day I needed 4 new tires and although he was extremely busy he made sure I received what I needed! Great customer service ❤️
Outstanding people! Our tire popped halfway through our 6 hour drive. They were extremely friendly, gave us a great price, and the boss even offered to lend us his car to go get lunch while we waited.Highly recommended!
Joe was extremely helpful. Changed my brakes and rotors and also let me know what else I needed to get done. All the staff was very friendly and answered any questions I had. Will definitely be coming back for any future work.
Joe and his team were awesome. My car had a bent rim and they didnt charge anything to diagnose it and referred me to a local shop to quickly fix it for cheap.I then came back the next day to swap on the fixed wheel and get an alignment and I was set. He also threw in a coupon too, couldnt be happier with their service 👍🏻
Great customer service! Came in for a slow tire leak and they were able to get me in immediately. Everyone was very friendly and I appreciated the flexibility & fair pricing. I will definitely return for future repairs.
I have a half hour lunch break and a leaking tire. Joe was able to squeeze me in as a walk in instantly, spotted the leak within minutes all the while helping all the customers there before me. Really nice guy with a great team. He gave me multiple suggestions on what replacement to get but unfortunately thats a next paycheck problem. My tire couldnt be plugged so he didnt charge me, which I really appreciate. All within a 30 minute lunch.
I’ve been going to Mr. Tire on Central for years. I’ve always been treated fairly, no hidden (or surprise) costs. They do good work! Joe always takes good care of me and my cars. I highly recommend them.
A huge shout out to Mr Joe Perry and crew. I was travelling with my family and picked up a nail in the rear tire of my truck. Realizing that I had a car full of kids and 2000 pounds of camping gear he sprung into action. Within an hour I had a brand new tire. He handled the warranty and had me on my way .. I wish I could give them 10 stars GREAT SERVICE
Called in to set up an appointment cause I needed a patch on one of my tires. Got there and told that my tires were worn down and needed new ones. Brandon helped me out with everything! It was my first time here and couldnt have be happier with my decision. The service was amazing. Will definitely come back!
Wow! Joe the store manager and the rest of the staff here are amazing. Super helpful and respectful and answer all of your questions with no problem. Their prices are great and we got in and out quicker than any other auto shop I have been to. Plus the have free wifi while you wait! I highly recommend Mr. Tire!!!
Traveling from out of state and got a flat. Oh no! Checked google and saw that I was right next to Mr. Tire. Thank god! Gentleman who helped me at the desk was super polite and made everything so easy. He got me in RIGHT away too. Super appreciated considering I was on a 9 hour road trip and also knew nothing about tires or cars. Waiting area was clean and warm during a cold 10 degrees day. Overal great experience, nothing short of 5 stars. Thanks guys!
We had a blow-out while driving to Albany in the evening; Joe had a space for us the very next day, and gave us excellent service while we were in his shop. We would definitely recommend him to others!
Absolutely excellent service. Went above and beyond to make sure my car was safe but giving me all savings possible. My family and I will be going here from now on. Everything explained and very clear. Joe is awesome and very friendly.
Procrastinated getting snow tires far too long, but Joe saved the day! He was able to get me a great price on a set of 4 top-of-the-line snow tires AND get my car in the same day! Very impressed with his professionalism and flexibility, I will definitely be returning to Mr. Tire in the future!!
Joe was more then accommodating. He fit me right in. He explained everything that needed to be addressed, gave me options and recommendations. The repairs were completed much quicker then i anticipated. After this experience they have gained all of my service.
MR. Tire on Central and there manager Joe Perry is A++++ - I relocated to Albany over 4 years ago and manage a fleet of company vehicles. Joe has taken care of me and our fleet since. Joe is one of the most professional and customer service orientated people i know. He so good several times i offered him a job, but he is Mr Tire decicated . i have recommended several of my customers and friends to Joe and he and his crew always took care of them. If youre looking for tires or vehicle repairs, Mr Tire is where you want to go. Thank you Joe for all you do!!!
Joe Perry, the store manager is a nice, but very talkative guy. He provided good customer service at the end! If you need a tire please go see Mr. Joe.
Pulled in with a flat tire and, although busy with phones ringing off the hook, the staff was able to help me in a timely manner. Joe Perry, the manager of the facility, was extremely helpful in aiding with the process and I am grateful to have pulled into their location when I had.
The manager was so kind and nice. I came to Mr. Tire to fix my tire that we thought was affected because I hit a curb. He brought it in the back and did everything he could to help fix the problem. Originally I was going to leave my tire over night but they squeezed me in and fixed it within an hour. Amazing place with great customer service. Will go back for sure!
The manager (or owner, whatever) at the front desk is extremely rude. We understand the shop can get busy at some time, which we patiently waited for 5 minutes. Gave us an attitude when we started to talk about the issues about the tires on our car. Dropped off the car for one full day and did not solve the tire issues. Extremely impatient, rude, and unprofessional at doing their jobs. Would not recommend if you do not want a rude guy giving an attitude in your face.
We are from out of town and happened upon Mr. Tire due to an emergency tire need. Everyone was very helpful and friendly. I even had to request a receipt a month and a half later and Joe was able to promptly fax one over no problem! Would recommend!
The manager at Mr. Tire, Joe, was super helpful. I was in a hurry and realized before a quick road trip my vehicle was passed inspection. He squeezed me right in and took care of my van so I could get on the road. Very professional and friendly. I will only be bringing my vehicle here from now on.
Went into the shop and immediately got in, Joe the store manager was support efficient and very accommodating. Marcel who worked on my car and did a fantastic job. Would recommend this place to anyone!!! Definitely coming back :)
Excellent customer service!! Brandon (or Brendon, sorry if I misspelled your name!) was great! He was able to accommodate me on a Saturday morning at 7:30am without an issue. I was in and out within an hour and a half. Definitely taking my car here for all future services.
Always a great experience when doing business with Mr. Tire. Brandon is a excellent employee, knowledgeable and friendly. Upset with myself for going to dealership, paying dealership prices for the same service. Highly recommend!!!
I pulled into the shop in the middle of a snow storm. I got there at 11:45 and asked if there was any chance they could get me a pair of snow tires by 1PM. Even though they didnt have the tires in stock, Joe made it happen. Managed to run out to pick up the tires, get them installed and balanced by 1:05. Great service, great tires.
Joe was super helpful ahead of time in helping me pick out the right tire for my older jeep, The tires were available quickly, and upon going in for installation, Brandon was friendly, helpful, and efficient in getting me in and out while I waited (not long!).
The level of unprofessionalism is unbelievable! The manager has no issues yelling at distributors on the phone in front of customers, including using profanities.Then when asked if he had time to cash me out, the response was NO, does it look like I have time! ...Needless to say, I will not be returning and do NOT recommend.**UPDATE: I have received a call, and apology, from the regional manager. I was a pleasant surprise to receive the call. I commend being attentive to the reviews. Thank you for the call.
I was visiting colleges with my niece and ran over a huge piece of metal that lodged in my tire. Mr tire on Central ave was suggeted by my hotel. The very friendly, competent staff replaced it,and while we waited, the nice guy directed us to Ingas diner down the road for a great breakfast. Within 1 hour we were back on the road. I recommend this store, because the gentlemen went out of his way to go pick up the tires that he did not have in stock,and get the job done for me promptly, competently,and all with an upbeat attitude.
Laura at the front desk was extremely helpful and accommodating. I was schedule for a later appointment and something came up so I called and they were happy to get me in early so I was able to keep my later commitment. This will be my go to shop for my car maintenance.
Stopped in while I was travelling through on vacation. Joe greeted me, with joy, and helped me right away. They had everything on hand to replace my brakes and rotars and get me right back on the road at a fair price. Very pleased with my experience and highly recommend.
Beware they will rip you off if you are not careful. I went in for a tire change and they told me my car had a ton of problems, I service my car at the local dealership regularly and I know there are no problems with my car its well maintained. The staff made it seem like it was dangerous to drive my car in the current condition and I need to get it fixed right away, I took my car to my local mechanic and to delarship to see if those problems were real turned out my car was in good condition no issue at all.They charged me 160$ to install my own snow tires, they added a bunch of charges with out referring to me. Worst service and over priced, will never go back and would not recommend this place to anyone .
Awesome customer service!!!! I called at 5:30 due to having a flat tire . He got me in very last minute and it was a life saver. The job was done quickly and efficiently. It was also a decently priced . Thank you so much for your prompt service! I recommend this company 100%!
Ms Laura helped me at the desk. Came 2 days ago gave me a great price on my tire. I had a shell baring issue and got a better quote then anywhere else I looked in capital district. came back 3 days later and they fixed everything with a fast and timely manner. Got me a same day apointment. Quick. Fast. price was phenomenal. Ill be recommending everyone I know to them. They also price match tires. Laura is the best. And so is the ownerm couldnt be any happier. Thank you allJacquelyne
Have my tire bearing done here. They worked professionally and gave us some quotations in advance so we know how much it cost. They have a fair pricing too for all the service they provide
Laura is absolutely amazing. My brakes where completely gone car was too dangerous to drive. She went above and beyond to explain to me just how dangerous it was. She knows her stuff. Highly recommend Mr Tire
I’ve been coming to me tire for sometime now, Joe always found a great price to fix what needed to be done with any car I owned. I recommend anyone to come to mr tire. If you need a quick repair or anything Joe is your guyThank you Joe for everything you do!
Received professional and personal service. Not only did I have a short wait time, but Joe(store manager) made it a point to make time for me to get my inspection done with no prior notice. This was my first time taking my van here and it won’t be my last!!
The day before a snowstorm I needed a last minute oil change. I tried two Monroe Muffler locations and neither could take me the same day. Both places were slammed bc everyone was getting ready for the storm. When I talked to Joe at Mr. Tire, I could tell they were in the same situation. Joe was extremely nice and friendly and told me he was going to take care of me right away, even though I probably should have had to wait a few hours. Joe was as pleasant in person as he was on the phone and greeted me with a handshake and a coupon. I’ve always gone to Monroe Muffler for my auto needs, but Joe stole this customer!
Man...these guys were fast and did the job right from the start. Joe and his team are 1 of a kind. Great rates and very helpful with the things you need. Up front and honest about everything. Will be using them from now on with my car
Mr. Tire took care of the leak in my tire quickly and effectively. The staff was extremely helpful and made sure the repair would be a permanent fix. Will definitely be returning in the future for any other issues.
Thank you Brandon, Caleb, and Joe. Our Subaru was in serious need of new ball joints and we only had one day to schedule a fix. Brandon was able to manage their workload to get the car in on very short notice. When they encountered some difficultly with the repair because of our aged vehicle (170,000 miles) they called. Brandon updated us on their progress and provided new time estimates for completing the work. I really appreciated their consideration of our time and keeping us informed. I would definitely return there for other repairs and maintenance for our Subaru. Five stars.
Joe has been very helpful. He offered me the best solution for my car tires. Mr. Tire’s staff is amazing and did a wonderful job. I am so impressed.
My husband and I have been going here for many years. Joe always gives his honest opinion and makes sure we are well informed. He and his team work carefully and swiftly!
Brought our civic in twice for repairs over this past month...Joe was beyond amazing. Very knowledgeable, reasonably priced and excellent customer service. Cars working great once again! Thanks Joe and staff!
Recently returned from a trip, and discovered that the rear driver-side tire was flat. Used a foot pump to inflate, and drove to the Good Year, at 46 Wolf Rd., from who I bought my brand new tires just a year ago. After 30 minutes, the unenthusiastic man at the font-desk told me that he couldnt fit me in that day, and offered no further help or even advise. Stumbled upon Mr. Tire who was kind enough to not only fit me in, but did it as soon as possible and also gave me a small discount.Ive shopped around for auto services in and around Albany. This particular Mr. Tire is definitely a better business in the area. Good quality of work is preferred but good customer service is never going to go out of style, and definitely not a race to the bottom. Gotta love passionate small business owners, running their own shops.
Laura is very helpful and extremely nice. We got a free diagnosis for a cracked rim in a very short amount of time. I used to go to Goodyear up the street where they were terribly rude and this place is so much better. They also carry Michelin Pilot Sport tires which are hard to find.
Staff and is friendly and the prices are good. Mechanics care about making sure your car is safe and reliable. Went in for a tire rotation and they checked my car over to make sure everything was in good shape. Thanks Shannon!
Went for an oil change, great customer service! And such fast service! Thanks Ed and Shiva! Will return for all my car stuff
Thumbs up for Mr. Tire of Albany. I walked in with a problem tire and the manager took the time and trouble to inspect the car & tire himself even though I had to walk-in without an appointment. A second thumbs-up for the honest dealing and sound advice. Great experience, and highly recommended!
I scheduled an appointment online to get winter tires for my car. The website told me “someone will reach out to get more details about what you need.” The day of the appointment came with no call, so I decided to call to see what was going on and get a quote for what I needed. I was told that “there’s no way we can accommodate that today” and “just because you made an appointment doesn’t mean you have that spot.” I get that this is a busy time of the year, but if you’re allowing people to schedule appointments at a specific day and time online, you should honor those appointments. My car is really bad in the snow without snow tires, and I was relying on this appointment to make sure I can get to work safely for the next few months. Pretty disappointed considering all the positive reviews out there.
I have defended this Mr. Tire location to family in the past, but after my experience today, I am fuming. My husband has had bad experiences in the past, and my father called me twice today telling me to report this place to the Better Business Bureau. My father, I should note, knows a lot about cars, but lives out of the area.I bought tires from this place with “an extended 40,000 warranty.” My tires ran for 20,000 and need to be replaced. The manager, Joe, said, “Well you only rotated them every 5,000 miles, not every 3,000, so the warranty is null and void.” This policy was never communicated to me upon purchasing the tires- Joe was all, “Oh you are fully covered for 40,000 on these!” Very much all about the sale.I should have listened to my husband about this owner. He is your typical used car salesman.I would never give my business to this place again..Oh wait.. I still have road size hazard warranty on my tires so maybe if I get a nail in my tire it would be covered?Who knows with this place.. probably not. I won’t be back.Was a previous supporter but I definitely got a different view today.
Extremely kind, professional and knowledgeable with very reasonable prices. I had trouble with my car on the expressway and pulled in here as I just randomly saw it before I could get to another safe place. John was extremely helpful in what was a very scary situation for me and did wonderful work on my car including detailing everything he did in writing and explaining it all to me in person. I wont be going anywhere else in the capital area for my car again!
To be quite honest, I’m writing this right out of the shop doors lol. That’s how happy I am! I was worried on a 4th of July no one would be able to help us, but Mr. Tire did! They’re quite busy, but not busy enough to answer the phone, answer questions, and make the entire process as efficient, quick and affordable as can be. Joe is very personable and friendly, and the gentleman who fixed our car is too! All in all, our Jeep was fixed, finished and ready for us as promised, and we still have time to enjoy the rest of our 4th of July. It’s now half past noon, and our Jeep is running absolutely perfectly. It’s a great feeling to know we have someone to go from now on for all our Jeeps needs. It’s a bonus that as a wife, I’m not intimidated by Mr. Tire because they made us feel very much involved in the repair, and never once made us feel like we weren’t in the best of hands. Thank you ever so much! See you soon for the tires lol ;)
Joe was wonderful one my first visit. The atmosphere is friendly and welcoming. They changed the rim on my tire with no hassle and were very forward to me through the whole process
I am a longtime customer of Mr. Tire. I also was a Kost Tire customer. I have enjoyed a long business relationship with Joe. I have never been disappointed. I also met Laura today. Both Joe & Laura explained everything in detail. Spent time with me & were very appreciative & patient.
Excellent customer service. They appreciate your business and show it in many ways. Joe cares equally about the quality of the work and the customer experience. Above and beyond the extra mile...
Love Mr. Tire! I have never had a bad experience here and the workers always give me what my car needs and they never try to oversell. They really look out for your best interests and their great service goes a long way!
I had a great experience at Mr. Tire in Albany, NY. Brandon made sure we got in and out with new tires and great service. SO glad they’re open on Sundays. Would definitely recommend them!
I recently relocated to Albany and looked up the nearest Mr. Tire since they had been fantastic for me for seven years in Vestal, NY. When I called, Joe Perry and his team provided extraordinary customer service. They appreciate your business and find solutions that help customers that respect customers time and budget.
Came in with a mystery leak on my tire. They dipped it, found a tiny piece of metal causing the leak, patched it up in no time and got me outa there. Joe Perry and his team were very friendly and got the job done quick. Can’t thank them enough!
Stopped in on my way to Rome, NY from Long Island. Thought I had rear tire or other issues as car was weaving on thruway. Turned out to only be the ice on the road. Staff very helpful. Put my car on the lift and checked all and found nothing. Also checked an adjusted air in my tires and NO CHARGE. I would highly recommend them.
Another pleasant experience dealing with Joe and the team at Central Ave Mr. Tire . I always feel well informed and never pressured. Been doing business with these guys for a few years now and will continue doing so. Thanks again Joe!
I purchased used tires for cash from Joe Perry, he seemed real honest, but in all reality, I had a blowout with within two weeks while I was driving. I purchased these with cash when I called he told me all sales are final and it’s not his responsibility For any of the damages to my car to my car or to reimburse me for the tires, If you value your life and honest business, I highly recommend not going there. I am pursuing the matter legally in civil court.
Caleb and Brandon were amazingly helpful. I had a flat tire due to a nail and they fixed it right away with no wait! They did an amazing job for such a great price and turned a stressful situation into a great night. So glad I found this place!
Amazing customer service and friendly staff, even recommended competing places for different repairs for a good deal for. And they even took my car down to them, themselves. Will defently be recommending, Five stars
I take both of my vehicles for all my service needs to mr tire. Great crew, great customer service and fair prices! I couldnt ask for more.
Had a nail in my tire he told me he couldn’t fix trued to charge me 600 for 2 tires wen I plugged it for 20 dollars nothing wrong with the tire
Wont take my service anywhere else these guys are professional, polite, and not out to take advantage of you. I sent my 17 year old daughter down there for a tire fix and Josh and Shiva took care of her in a matter of minutes. NO CHARGE.......THANKS GUYS
Its a long story, but I was stranded in Albany recently and needed a new set of hard-to-find tires for my 2017 Audi Q7 before I could continue on to my vacation destination. And, to make matters worse, it was a Sunday! Joe, the Albany Mr. Tire Store Manager, was EXTREMELY helpful and went above and beyond the call of duty to try to solve my problem. Knowing that the local Audi dealership was probably going to be my best option (since they could also do the alignment on the Q7), Joe still took the time and did the research to find me a Plan B that would also have allowed me to get back on the road to my vacation just in case Audi didnt come through. Its not that often these days that you come upon someone that is so genuinely concerned about the customer and so willing to go the extra mile. Hes a keeper!! Thanks again, Joe!
We were visiting from Springfield, MA and came out from shopping and noticed we had a flat tire. The guys at Mr. Tire got us right in, fixed the flat and got us back on the road in 30 minutes! Great customer service, pleasant staff and great experience!
Best place Ive been too. Had problem getting lug nuts off that were stripped and no one around would touch the vehicle. Call this place and they took us right in instantly. I highly recommend. Thank you so much! Friendly staff as well and very fast.
Decided to give this company a call since they are close by. Great service, quick response, and very courteous staff! Called in on a Saturday to bring mycar in and was able to on the same day. I would definitely recommend Mr. Tire to a friend!
Had a popped tire. The guy in charge was very helpful,. He explained what was needed and gave me options . Real friendly. Prices were reasonable. Pointed out things on the car I should have looked at . No pressure to let him do it. Really a positive experience
Went to see Joe once again, and he always does right by his customers. They are fast, reliable, and professional. Highly recommend seeing them for your tire needs.
The other day my boyfriend was having trouble with the tire on our car. So he stopped into Mr. Tire. They helped him with his tire. They were dedicated to a customer who was evem paying. They showed great customer service and all around very exceptional. Will be definalty going back when i need tires or any other serive.
Very friendly bunch here! Customer service is superb. Joe and Laura are very helpful and informative. You don’t find that too much these days, glad to see they are keeping it alive! I’m a customer for life now!
I was very impressed with the service quality and attention to detail this business has to offer! Speedy in and out turnaround at their best cost! Mr. Tire, Joe and Shannon are truly exceptional in what they do :)
This place it great, they are very helpful and fast with tire service. Most places I get tires from dont balance them properly and they shake at highway speed. When Mr Tire changed tires on my Jetta they were balanced perfectly. This is the only place Ill go for tires.
Had my A/C go out while traveling thru, was recommended to this shop by a local friend. Joe and Josh looked at it for an hour and said it’s not something they could address and didn’t charge me a dime. I agree with others, super honest and nice staff here. Wish they could have fixed it, but rather them be honest with me.
Great place! Good prices! Fast service!
Total reviews rating 4.7
199 Reviews for Mr. Tire Auto Service Centers 2023:
Review №1
2022-02-22Mr. Tire put four new tires on my utility vehicle in late 2021. The experience was excellent. Ed and Shiva helped me chose the appropriate tires for my vehicle and were both professional and courteous in their commitment to satisfy my requests. I am a little fastidious about the interior of my car, and they had no problem addressing that and were kind enough to ensure the interior would remain clean as they put plastic coverings down before a technician got in the car. I included the repair package on my tires and good thing. About a month later I ran over a nail and had a slow leak. I returned and they completely took care of the problem, and no charge! I would highly recommend this service center when shopping for new tires.
Review №2
2022-03-08Amazing , amazing work! Many guys have tried to fix my tire- they did it in a cinch! Completely professional with everyone and even fixed my side mirror! Best guys around, tire
Review №3
2022-04-04Popped my tired and got a few bad quotes from other places near me. This is my first visit to this place and I tell you they have a great staff and its clean. Jeremy was quick and saved me money and time. I would definitely be back to this place for every need just because its been a while, as a female, since I trusted any mechanics with my vehicle. Its like they break stuff just so you can come back but this place, took great care of my love and oh yeah, Id recommend this place to Everyone!
Review №4
2022-06-02I was in a pickle as I had a flat tire when I left work and I live an hour away, so didnt want to drive that distance on a donut. I called two different places that couldnt take me in until the next day. I was transferred to Shiva at Mr. Tire. He was so kind and accommodating. The tire ended up being trashed,but they didnt have my size in store. He sent a technician to go to another store and grab it. They are quick, efficient and care. 10/10 would recommend!
Review №5
2022-02-19Fast, friendly service. We had a slow leak while in town to visit a family member in the hospital. They got us right in, discovered a nail we had traveled from Maryland with and recommended only 2 tires for our AWD Highlander, which we were grateful to hear, since typically a tire service center would try to get you to replace all 4. They had us back on the road in about an hour and waiting while they worked was comfortable with free WiFi so I could continue working.
Review №6
2022-07-05The 1st tire place Ive been to where you are treated like a customer. Shiva explained everything in detail to me. I was surprised. I went to another place and the guy there lied and tried to charge me double. This is a good honest business so 5 stars!!!!
Review №7
2022-03-30When walked up,front person was very professional. Mr.Ed was super friendly and right in the business. I would 100% recommend to my family member’s!!! Thanks you 🥳
Review №8
2022-04-29Made an appointment online, which required me to enter the type of vehicle with make and model. Drove 2hrs one way for the appointment only to have them tell me that they can’t work on my vehicle because it’s too big?! That’s a lot of money in gas and toll for someone not verifying the information before confirming the appointment.
Review №9
2022-05-16Went in because tire was losing air almost daily. They checked the tire, found problem then advised me tires were probably under warranty and I should go there first, noted the problem and sent me on my way no charge. Wow customer service at its best 👌
Review №10
2022-07-11I wish I could remember that gentlemans name. I might be off but I believe it started with a sh...shiv comes to mind..that guy was a God send!!!..professional and explained in detail about my tires..now I understand and now they have a customer for life!!!