MUJI Williamsburg in Brooklyn
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Brooklyn, Kings County, New York, US
Site: http://www.muji.com/us/
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–8PM
Its nice looking but theres a lot of overpriced overrated stuff there. The staff is apparently trained to profile customers because the lady behind the counter circled the return policy on the receipt and then said, We circle the receipt to emphasize the return policy. Which literally didnt happen to anyone else in line. Im not particularly interested in coming back to this place, even though they have a terrific selection of well made sweaters and hoodies! I can find that stuff at places with less attitude.
What a terrible MUJI. Came here on a Thursday evening after work there was barely any customers in the store, One person was waiting in line in front of me to checkout. took one of the representatives awhile to come to the till, there were probably at least 6+ sales representative working at the store. None of them came to assist the checkout line. I was waiting impatiently in line as the customer ahead of me had a lot of items, made eye contact with a lot of sales representative none of them bother to come help.
I still made at Muji, and notice that I don’t event want to go there any more, because in this October they refused to take my return back...because I lost the tag. I took this hat on trip to Utah with me, but never wore it. The item is still brand new. Now returned time passed, but I’m still thinking I got this useless piece of clothes at my home. I wish they were more kind, and offered to me more sustainable option which is accept my return and offered me a store credit...
I absolutely love this place! Love the home and stationary options! This is my new stop when going to NY. If youre looking to set up a new apartment/home this is a great place to find some basic items. Its also can serve as a resource for event planners, plenty of crafts and gifts to peruse and create ideas from.
Have always liked shopping at Muji. This store is a decent size and the staff is very helpful and friendly. Just wished the security guard didnt hover around us like we were criminals. Lots of stuff to look at and even more to shop for. Would love to come here more often but the location is far from where I live and parking is tough to come by.
Staff was pleasant and helpful, but Blake in particular was very friendly. He went above and beyond by offering to bring my large/heavy order outside and waited while I pulled my car around. Will go out of my way to come to this location in the future thanks to the service.
This Muji has all the wonderful items that I loved from the Soho location like bathroom, kitchen, cleaning, organizational essentials. In addition they offer cool, fun customization stamps and embrodiery so you can personalize your purchases! Last but not least they also sell clothing and Apothecary here. Everything is super organized and clean and just how I would want my home to look.
Went in purchased 2 pencils and requested an exchange of small hangers for equal priced large ones (didnt realize they had multiple hanger sizes when I bought them).But their exchange policy is the exact same as the return policy. Bc 3 tiny bits of zip-tie plastic were not holding the coat hangers together I was out of luck.The cashier gave me my receipt and politely dismissed me.I reminded them that I paid for for the pencils that were behind their computer. They then asked for the receipt that they had just returned to me before giving me my pencils.This wasnt a terrible experience Im just disappointed that their policy is to deny customer satisfaction over 3 zip-ties
Beware - they don’t take returns on almost half of what’s in the store!NO kitchenware returns at all.This is simply rude in a country where all other stores in the same class do.And, their seemingly convenient travel sized containers have openings so small you have to toss them after just 1 use. SO UNGREEN and harmful to the earth :(Shop at friendly stores elsewhere.
I think this muji has a better selection thatll others - its more like the stores in Japan. Love their stationery (much cheaper than moleskin and comparable quality), especially those hair thin pens. They also have very good and well-priced bed linens and other textiles, even shirts (!). Love muji as a whole, and this store in particular!
Ridiculous return policy! MUJI DOES NOT ALLOW RETURN on cosmetic product!! I hope anyone buying MUJI product knows this beforehand. I bought a face wash, it doesnt have a price tag with it originally, so when I look at my receipt I think 14$ is too pricey for this cheap looking face wash, so I went back to counter and asked for a return. Guess what, they say I cant return it because they cant verify that this product is not being used. I literally just bought it 3min ago!! And look at this face wash, it doesnt have any seal with it originally. If a product have a seal with it originally, I guess they can allow me to return. But since these product doesnt have any seal with it originally, so they refuse to return! This is ridiculous! Anywhere in the US, Sephora, Macy, NM, Ulta, even if I used this product if Im not satisfied Im able to return. REALLY REALLY bad return policy. I will NEVER buy any cosmetic product at MUJI again.
Very nice store, very brooklyn, as a bonus of the original gifts to bring back, my friends loved it!You can buy notebooks (not expensive at all) and customize them yourself with stamps available. You can also customize fabric bags, t-shirts, etc. with an embroidery piece of your choice, but beware there is a 3-day delay!
Total reviews rating 4.4
166 Reviews for MUJI Williamsburg 2023:
Review №1
2021-08-18It’s fine. It’s a typical Muji store with all the regular stuff you would expect from Muji. Clothes are utilitarian and mostly monochromatic. Desk supplies are basic designs with clean expected lines and colors. Nothing really new in the past several years but that’s not necessarily a bad thing.
Review №2
2022-05-15Love this store had a awesome experience!I visited this store earlier today spent 3 whole hours at this store love the selection overall the staff here were phenomenal ( at least when I was there) . Was absolutely mesmerized a lot of cool and amazing things . I loved the experience , price wise meh I am neutral about it . I love supporting foreign brands especially asian Brands like this one . The only Caveat making this a four star review and not.a five star review is that most of the clothing and apparel were Womens not a big deal though I just wish they had more men apparel and clothes . Just for the record I i am a straight male in his 20s but I do prefer women clothes like tank tops , innerwear and etc (But only those types of women attire But other than that loved it plan on coming back a lot . Ended up buying a Muji smooth gel ink ballpoint pen and a womens Cotton knit tank top XL for $9.99 which is fair . Highly recommend this place
Review №3
2022-06-26My wife and I went to this location tonight at 7:30pm. Even though we arrived there before their closing time, Nicole and Joseph helped us so kindly, wrapping up 35 tin boxes one by one with care. Nicole even came out with measuring tape to make sure they fit for our new shelves, joseph brought hand truck and stored the boxes in the Uber. I have been to MUJI store all over the world including Asia and Europe but never experienced this level of customer service. Hands down, want to give 10 out of 5 star. Definitely will be visiting again.
Review №4
2020-11-19They sell lots of different things here: from makeup and clothes, to bedding and dust pans. Everything seems to be great quality. The staff were all helpful and friendly
Review №5
2022-02-08My go to spot for minimalist notebook and pen products. I love their Aluminum Fountain Pen that you can pick up at the counter its real affordable and hefty in the hand
Review №6
2021-01-28Destination for lovers of pens & writing implements! Sometimes interesting, well-made basic clothing. Their giant lint rollers are excellent.
Review №7
2017-11-19Really excited about the stock size in this store. This Muji has a great selection. They have a great amount of notebooks, just what I needed!
Review №8
2021-08-08Similar selection as the Manhattan store this ones seems a little bigger but appears to have less. Staff is helpful when asked questions. It is also very clean and organized.
Review №9
2021-12-14When I needed to organize my closet I ran to Muji and got the very convenient plastic bins and covers. They staff was so pleasant and the store is well design with a separate section for clothing and for things for the house. Love Muji and the customer service is outstanding.
Review №10
2019-08-25MUJI ...its so amazing place. They have simple stuff and so beautiful..I bought pens and shirt..I was gonna buy more but money issue 🤣🤣 ..maybe another day..thank you ❤