Kerbside pickup
Yes
NAPA Auto Parts - Saratoga Auto Supply Inc in Saratoga Springs
Categories
Location on the map
Saratoga Springs, Saratoga County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 518-587-8555
Site: https://www.napaonline.com/en/ny...
Site: https://www.napaonline.com/en/ny...
Opening hours
- Monday:7:30AM–7PM
- Tuesday:7:30AM–7PM
- Wednesday:7:30AM–7PM
- Thursday:7:30AM–7PM
- Friday:7:30AM–7PM
- Saturday:8AM–5PM
- Sunday:9AM–3PM
NAPA Auto Parts - Saratoga Auto Supply Inc in other cities:
Comments (61)
Love the new store! Much better location. Its important to me to trust the employees behind the counter as I do not know anything about cars. These guys did not disappoint. They had everything I needed. I would send my grandmother here!
Great place for parts. The experienced team goes out of their way to assist customers!!
Excellent service on every visit. Very friendly, up beat, priced right, accosiate knowledgeable, they will go the extra mile.
I was having trouble locating come hard some hard to find parts for my Jeep Wrangler. The guys at this store went out of their way to help me out, and order the parts. They arrived very quickly as well.Thanks for everything!
This store is absolutely beautiful! I am so happy with the new location. It seems that every time that I go there they have the parts, and on the occasion they do not they are able to find them the same day. I will always be a loyal shopper!
Staff at this location was very helpful. Store is also very clean. I can tell the employees pride themselves on customer service.
I returned a caliper from an 02 Lincoln that I bought 5 years ago with no receipt and asked for store credit and I received store credit, two thumbs up
Always helpful and knowledgeable, great products at a good price.
The team of people in this store make coming in great. Everyone is very knowledgeable and they make every effort to make sure you leave with the right parts. Great Place To Shop.
Was my favorite store ... but they seem to be clearing out the older knowledgeable guys that have been there for decades ... Tom is no longer there :( so I will no longer be a customer.
Employees are awesome people but owner only cares about amount of money coming in and uses his employees until he feels like he doesn’t need them anymore then just fires them just fired a great family man who worked with them for almost 40 years bc of one mistake shows how loyal he is to his awesome employees wish I could hire them all and treat them the way they should be
Great service from very helpful staff. didnt feel like i was being sold something i didnt need. highly recommended and will definitely be coming back.
Attentive and friendly staff. Helped me solve an issue that I was having quite a bit of trouble with on my own. Would recommend to anyone looking for car service assistance.
They misrepresented the sale of a quarter window for my ML 350. They led me to believe that I am buying an off the market part. Then,their sales person called me and told me to pick up the part from an addressplace in El Paso,Tx (my home town) and my credit card will show two charges. Actually,I was sent to to a Junk Yard in El Paso,Tx. Even though,I gave their salesman,John, the VIN No and the part number, they sourced the wrong window which I didnt take possession of. They refused to give me credit and I had to contest the charges.
Same as always...in....out. was greeted nicely....had part I needed and was on my way
Recently visited the new location and was blown away with new store and layout. The staff is knowledgeable and it feels great to support a local business owner who invests in the community.
Great staff and service. Owner was top notch nice to see him involved with customers and not be a stranger
Not the best in house selection of the NAPAs; however, the staff is knowledgeable and they can usually have what they dont same day or by the next morning
The manager at this store will pressure you into buying more expensive items/ unneeded items in order to increase sales,instead of offering genuine help, he will have you spending as much money as he can getakin to an underhanded used car salesman
Always a good experience here at Napa... Very helpful staff
I love shopping at NAPA. They are always there for the home mechanics with extended hours and helpful employees.
This Napa has been my go to parts store for all my vehicles and equipment. They always have what I need and she staff is knowledgeable.
It is clear the customer comes first. I was treated with respect and felt very welcomed. I will be returning.
Knowledgable and friendly people, great machine shop thats clean and organized.
Always a great experience. The staff is very helpful and friendly.
Excellent service and help looking for parts and solving vehicle issues.
They always have my parts and dont jerk me around. The new location is a bonus.
Kyle was super helpfulGreat customer service
Awesome staff and major inventory. Always there when i need them
My bf always find the things he needs here vs. other auto stores.
Luke was very helpful, good prices as well.
Have been going here for years for replacement parts; wipers, filters and bulbs.
Good people willing to help and answer questions.
Staff is helpful, never much wait.
Very helpful and professional staff.
Theyve got what ever youre looking for.
Good store, weird hours
One of the better stocked Napa
Quick service!
Helped quickly with purchase.
Good service
Napa, Thanks for moving to Wilton.
Fast reliable service
I like the new location
Good place nice
Very helpful people
They are closed down
The best.. Period.
Tom is the best
Nice people
Excellent customer service
Total reviews rating 4.3
61 Reviews for NAPA Auto Parts - Saratoga Auto Supply Inc 2023:
Review №1
2021-10-28After being quoted over $200 to replace and adjust headlights at New Country Toyota - one trip to NAPA, 6 minutes, and $28 later... all is said and done! Super helpful staff assisted me right through the door.
Review №2
2021-09-08Was all good here until I asked for help to carry out my parts, the sales associate named Anthony laughed and then on the way out he was cussing about it, what a joke!! Do not go here and speak with Anthony, he does not treat military veterans right!UPDATE: while working on the vehicle, noticed my driver front shock was leaking, I called this location spoke to the manager Kyle (again, 1st time was in the store regarding Anthony) and he had no problem helping me out, delivered the new shocks to me. If you have any issues or concerns talk with Kyle he is nice, concerning and helps out best he can. 4+ stars for the manager, negative stars for Anthony. DO NOT WORK/TALK WITH ANTHONY!
Review №3
2020-09-07An employee gave me rear brakes when I asked for front brakes. I ended up losing a hundred bucks in labor. The lovely manager, Kaliena, swapped the parts out for the correct ones and comped me for my loss. She was very professional.Everybody makes mistakes, but they owned their mixup. Great staff. Great service. Great establishment.-Daniel Lee Wilt
Review №4
2021-03-13We have been doing business with Napa for a long time. The company is first class and always goes above and beyond to find the part we need. Jeff and his team are doing a fantastic job. Thank you for the great service!!
Review №5
2020-05-01Selling overpriced masks and hand sanitizers during a pandemic. More expensive than Amazon. $70 for a box of 50 masks.
Review №6
2019-05-28Good selection and reasonable pricing, but the trick here is the knowledgeable staff. NAPA usually has pretty good staff, but this location was a standout during my visit. Nothing complicated, but I was able to overhear multiple conversations while there browsing - these guys are pros. Service and cleanliness count on, and this is an all-good location in my book - will be in yours too.
Review №7
2021-03-22Listen i have been to alot of auto parts stores on eastern board. I have over 1m miles driven for my job. I use to live near this store and didnt go years back but recently bc of covid i have been going and beats any pep boys, advanced auto, oreily, and etc. The management is on there A game.
Review №8
2021-09-24Mike went above and beyond in assisting me today...actually talked me out of a more expensive item, and sold me the higher quality one. Put my new wipers as well.
Review №9
2016-06-13Staff is very helpful and knowledgeable. I move often, and finding a parts store where the people behind the counter work on cars and actually know what they are doing is rare, and important! The machine shop also does great work for a fair price. Only beef is sometimes the wait times are excessive.
Review №10
2021-03-14The guy behind the counter was not helpful at all, he seemed bothered by questions, basically he if you don’t know what you’re looking for he won’t help you. He just doesn’t know what customer service is and very rude. Will go to Advanced next time even if is further away.