National Dental Upper East Side in New York

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Phone: +1 212-535-4199
Site: https://lovenationaldental.com/u...
Opening hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 3.8

83 Reviews for National Dental Upper East Side 2023:

Review №1

2022-02-01

I just started going to this office a few months ago due to its proximity to my apartment and my current dental insurance. At the time, I was pleasantly surprised with their service and really enjoyed the dentist on staff. He was kind, consultative, and understanding of my situation. When I returned, the dentist I had seen originally was no longer there and the new dentist was not as friendly and tried to sell me veneers. Definitely will not be returning to this dentist as I care too much about my smile and who is handling it. If you care about this as well, I would choose a different dentist.

Review №2

2022-07-14

6 months ago I visited this office - The hygienist in this facility hurt me like no other Dentist or hygienist has in my entire life of getting my teeth cleaned. Days later after my appointment my mouth was still in pain and I decided this pain didn’t seem natural. Fast forward To last week, I called to ask who cleaned my teeth last time and they informed me it was Ms. Ortega. When I explained to them the problem they assured me Ms. Ortega was a temp and no longer was working with this organization. So of course when I go to my appointment yesterday, who’s cleaning my teeth? Ms. Ortega! This wouldn’t be an issue if the male receptionist didn’t blatantly lie to me about the staff when I called to make sure she was not the one handling me. I guess the facility informed Ms. Ortega of my complaint - and when I asked her to use the restroom she proceeded to roll her eyes, and sarcastically said “of course you can”. Who wants to deal with this attitude in a profesional medical setting? Imagine getting bad energy from someone in charge of handling your health because they’re defensive about their performance and is not open to constructive criticism? This place was great before covid, but after the pandemic it isnt the same. Dont go to this place if you want to be lied to, physically hurt, and bamboozled out of your time and energy!

Review №3

2022-07-01

Listen to the negative reviews and steer clear of this dentist. Before I got treatment they tried to get me to sign up for a high interest rate credit card by telling me it was a “financial check” i needed to do in order to proceed. They’re extremely unethical and I hope that nobody else makes the mistake of going there.

Review №4

2021-06-30

I have always been scared of the dentist but as you get older you start to realize that going to the dentist is just as important as going to the Doctor. I started looking online for a dental office to start my process thats when I came across National Dental Upper Eastside. I called them to asks them if they take my Insurance the young lady told me yes within the next week I had an appointment. The day of my appointment I was super nervous but everyone was so pleasant and nice so that made me feel more comfortable. I also love the fact that they meaning the (dental hygienist) and (the dentist) broke down everything that they were doing before they started they also kept asking me if I was okay when they were working on my teeth. Overall within 3 to 4 visits..I ended up getting a cavity removed, deep cleaning , night guard that I never knew I needed until the dentist suggested due to the issues I explained to him that was happening to me every morning. I truly recommend this Dental Office super great and to top it off they actually have someone call you to remind you of your appointments which in my case its great!Thank You National Dental staff in the Upper Eastside for reminding me that going to the dentist is not as bad as I imagined it to be.

Review №5

2021-06-09

Dr. Roman was absolutely fantastic! So far so good. I went in with a broken molar and another one that I left unaddressed for years and he fixed both. I’m in a bit of discomfort but I imagine it’s from the drilling and work. He has a less invasive approach with certain issues which is refreshing, admirable and logical.My anxiety was through the roof going in, I explained that to him along with what I was hoping to achieve at this visit. He listened, made suggestions, we agreed and he went to work!I did not get any pushy salesman vibes which is an absolute horror from most dentists. I felt a real sense of integrity and work ethic from him which is what I’ve been trying to find FOREVER!!!!!!If Dr. Roman continues the professionalism, bedside manner and overall competence he exudes in the best interest of the patient, it’ll be Dr. Roman Dental in no time!!!! His assistant, Bona was absolutely amazing as well. Such a professional woman, warm and reassuring.I literally left a dental office in Central Park South to go here after seeing a filthy office, equipment that didn’t work, staff in t-shirts, and just a horrible vibe.I’ll update you on visit #2 soon! If you’re looking for a new dentist, I’d say make the appointment now. Hands down best experience I’ve had with a dentist.

Review №6

2021-05-18

Dr.Roman and his assistant Daniella were nice and professional. I got a tooth crown done. I had 2 visits. They let me know ahead of time if my insurance was going to cover the procedure. No hidden fees. The office was very clean. The staff were friendly. I will definitely recommend this Dental office to any one who wants to get there teeth done.

Review №7

2021-03-26

Not transparent about the prices. I was charged upfront for materials and then they also changed my insurance eight times the amount. Be careful with all the procedures months later the bills will start coming. No complains about the dentist, assistants or environment. There billing department will try to dry up your insurance and then leave you to pay the rest.

Review №8

2021-05-28

Ive been a patient at National Dental a little over 2 years. The front office staff(Sadiya and Yanell) are always friendly, welcoming and greet me by name. Dental Assistants Bona and Daniella also greet me by name and are extremely knowledgeable and helpful in their genuine care for me as a patient. Recently i was there for a root canal-chewing was almost unbearable. Dr Roman performed the procedure resulting in IMMEDIATE relief. i cant say enough how impressed i am with the entire painless procedure. Thank You ALL!

Review №9

2019-06-14

I want to thank NATIONALDENTAL for one of the most pleasant experiences Ive had at the Dentist office in a LONG TIME. I havent seen a Dentist in over 2 years and was a nervous wreck, after making my appointment. Mind you, my appointment was at the end of the day (5pm), which is a long one for the Dentist and staff.Right away, Dr. Robert From noticed me waiting, and figured I was his 5pm patient. He walked over to me, and kindly introduced himself and said not to be nervous at all because hes been doing this for a long time. I exhaled, & waited until his staff lead by Daniel explained what would be done for todays visit. I had a cleaning with scaling, a complete set of X-rays & a total assessment of my teeth and what would be needed to be done going forward thereafter. Daniel gently scaled & cleaned my teeth and was always asking if certain areas of my teeth were sensitive to the gum area, & just making me feel relaxed....Then I got X-rays from Anna, and the new procedure of getting a 360view of your whole mouth was really cool, and this was a pleasant surprise as well.In closing, my follow up with Dr. From will come in a few weeks from the time of this review. Im now relaxed and relieved that my teeth are in good hands with him and the staff, that made me feel like they cared. Very courteous. and very professional. Thank you so much. I highly recommend this Dental Office and Treatment.

Review №10

2020-09-03

FORCING patients to take x-rays. My son had too many taken already this year due to his head injury and I just wanted to delay it until the end of the year. The office manager does not accept it and unwilling to proceed with dental cleaning. Isn’t it patients’ choice to decide whether to take x-rays or not?!?We’ve been visiting this office for nearly 5 years. They just love to take x-rays. Once they took panoramic x-ray for no reason for my son and when he actually needed it for his braces, our insurance didn’t cover the cost because it had been taken once already (only covered once every 5 years).On my very first visit too, they took too many x-rays. Almost felt like taking it for every tooth. They said it’s a must for the first timer. Then some of the pictures came out unclear, so I had to take extra. After the visit in the evening, I suffered a very bad headache.