New York Digital City Inc in Flushing
Location on the map
Flushing, Queens County, New York, US
From the business
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His house is a pit. Dont repair the phone here. On April 27, the screen was replaced with 130 yuan. It broke on May 23 because I bought a new mobile phone at that time. The phone was turned on when it was almost useless. There is no warranty. Merchant is not responsible!DO NOT Repair your phone here, I paid 130 to replace my broken screen on 4/27, and the “NEW” screen didnt last even a month, got a line in the middle on 5/23, the phone was barely used after the repair since we bought a new phone, and this still happened when we turned it on few weeks after the replacement , the owner refuse to honor the warranty, only told us to pay for another replacement, STAY AWAY from this place
It’s not recommended to repair the phone here. The phone’s receiver was not repaired. The iron piece inside was repaired and bent. The next day there was a line on the screen. Then I told me the reason for the water. I went to the second shop to repair the screen. After coming here for a few days, the screen suddenly became a little messy, and then I went to the repair shop and told me that it was because there was water in it. Garbage shops waste time and money.
Total reviews rating 4.7
65 Reviews for New York Digital City Inc 2023:
My iphone xs Max screen was broken accidentally when I took my dog to the backyard before the rain. Unfortunately, the film and outer screen were both broken. I checked online that my warranty is expired and the cost of repair is $329. I checked with NY Digital City in Flushing, NY. They responded quickly and quoted for an original iphone screen, which is much less than the number I found on Apple website. It was a real quick job done professionally by their technician. I only waited about 20 mins and my phone is back to a brand new look! Really appreciate their service.
My iphone was unable to turn on and came here to fix. It cost 120$ but they only partially fix it for me. My screen is now on but the touchscreen is not working. I came again and they said I have attitude but I actually didn’t. They offer me to return my money and I agree which I also ask put my phone back to the original stage. When I agree about money return, they started to tell me that they will take my case seriously. My phone contain lot of work info but it took 3 days to fix a simple issue and they said it’s because I was in a rush that why they can’t fix it properly and tell me to come back periodically when its not working and return me the phone. The phone is not 100% fix which it turned on and off by itself, battery suddenly become 0 which these issues never happened before and im not happy about it. Please don’t get fool that this store is big and fancy, there are many other places in Main Street that may have better service than them.
I love this store. Finally we have a legit electronics 3C store in Downtown Flushing. The Manager Rachel is very kind and patient ans she knows her products inside out. The Staff can use some improvment on their English but they are all very nice and try really hard to service everyone accordly. I highly recommand this store for anyone looking for electronics gear and phone and computer repair. Screw the BIG Box stores like Best Buy and Target. Shop Local and Support more small business like NYDC.
Just got a new phone protector here and needed to fix my phone, their service was amazing and professional, the staffs were super kind and attentive. One thing I wanted to note were their patience with explaining and expertise in tech. A legit place for electronics and other stuff.
Their customer service is above and beyond, had answers and explained them to all my questions. Had my phone fix and got a new screen protector at a very reasonable price. When I got the phone back, it looked good as new!
Purchased a supposedly “new” iPhone from this store. The phone is carrier unlocked. So I go over to the AT&T store to port over an existing number over to this phone and to my surprise they tell us that this phone is Blacklisted as a lost/stolen phone (IMEI was checked at stolenphonechecker.org )! So AT&T cannot port over the phone number to this phone. Paid over $1K for this supposedly new phone which is stolen ??Update to original review:—————————————-Went to the store to address the issue mentioned above. After confirming the IMEI number at multiple sites, the person (Sherry) helping me could not understand why this new phone is Blacklisted. She consulted with her supervisor and promptly issued me a refund for this phone. I am glad they handled this in a professional way.
My HUAWEI Phone is not working; Googled for best Cellphone repair in local queens, found it offers reasonable price after compare with other shops. its so rare to find a shop to fix huawei phones! The technician is very skilled, they fixed my water damaged phone in 2 hours. i cant belive it !
They use a machine to custom cut phone screen protector to size here, so they dont really have the glass type unless you have a popular phone like iphone, which is fine as they explained that upfront. Problem is staff doesnt have the greatest skill to apply these protectors, you may be better off doing it yourself unless you cant wait to shop around.
Went into this place trying to fix 2 iphone battery’s thinking it was gonna take a long time, I was out of that place in less then 15-20 mins. professional service and very good Customer care. Repairs were very affordable an exceptional service. Will definitely recommend this place to everyone
Very nice experience。sellsmen was kind for helping me for the questions