Credit cards
Yes
Nordstrom in Garden City
Categories
Location on the map
Garden City, Nassau County, New York, US
Payments
Phone: +1 516-746-0011
Site: https://www.nordstrom.com/store-...
Site: https://www.nordstrom.com/store-...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Nordstrom in other cities:
Comments (199)
Huge mall, every kinda anything. Better not be broke to visit here. You will want to spend more than what you have. Getting real crowded now, so go early. Food court has lost some real gems, still has the melt shop.
If i could give them ZERO stars i would. I purchased a 14k gold necklace from Nordstrom, that i ended up needing to be repaired. I took it to their jewelry department 10/2021. No even gave me an update on the necklace or when it was ready for pickup. NO ONE EVER ANSWERS THE PHONE & on the rare chance that someone does, they say they’ll get back to you & never do. I didn’t get the necklace back until 12/2021, at which time i noticed clasp was broken & it wasn’t when initially brought it in for repair. It took me forever to get someone on the phone but when i finally did, they said i could bring it in & they’d have it repaired AGAIN. It is now 3/2022 & i still don’t have my necklace. This is the worst experience i have EVER had!
I was sold a used perfume!!! The woman at the counter did not care. Will be returning...about a third is missing from the bottle.. I should have looked it had two return labels and scotch tape taped to the top. Awful in these times to sell used items. Ive worked in similar brands we never sold returns let alone used products or even samples/testers.
Ive came here a few times, I bought some stuff, that I still wear today, and Ive never had a issue coming here. They dont have a lot of designer brands like neiman marcus, but they have a lot of selections of different clothes and brands, and you will find your size, they do have a fitting room, and the employees who work there are very welcoming and nice. The mall is organized and established, the service is great, they have multiple registers where you can checkout at, you can give them your name and give them the clothes you want to buy and they can hold it for you while you shop for other clothes. I recommend coming here, and they also have a lot of retail.
I Have been a loyal customer to the Mens department for over 20 years and today I was shopping once again only to see the anchor of the department Roy,Roy is like a great bottle of red wine and only gets better as he gets older like us all.I was so happy to see Roy as he calls me one of the boys club which to him a loyal client .Nordstrom is blessed to have Roy and his energy he brings to their customers !!Kudos To Roy !!!!
We didnt shop Nordstrom, we ate at The Grill. Its a very cute boutique type diner meaning they dont have a large traditional diner menu. Instead they have a more limited but well rounded menu of high quality, unique dishes.Its on the third floor straight across from top of the escalator and right now they have social distancing restrictions in place and are using paper menus due to the COVID-19 outbreak.The service is good, its quiet and you can sit at the bar. They have lots of Roosevelt Field memorabilia from the early 20th century.My daughter got the shrimp and crab louie salad, which was excellent. I got the turkey club on organic whole grain bread with bacon, avocado and garlic aioli. There was a choice of fries or side salad.I highly recommend this hidden treasure in the mall. We sometimes take a trip to the mall just to have lunch at The Nordstrom Grill.
Came here to do a quick return and I was greeted by Riley and Kimora. They both were so warm and helped me with my needs right away. They were fast, friendly and efficient. They made recommendations of the newest and hottest bags that are out and just made me feel happy to be a patron of Nordstrom. I will definitely return if you continue to have people like Riley and Kimora in your stores!
Stopped here for several gifts...attentive, helpful staff, nice selection of fragances.
They sent me used clothing, told me I can keep the items and my money would be refunded. I thought this seemed strange, Now I’m being contacted by the usps. Nordstrom put a lost package claim in! I never reported the package lost, I recieved the package thats how I could tell the clothes were used. Going to take legal action at this point…. UPDATE: They replied to my review with a a fake email address telling me to contact them. Nobody has addressed my issue thus Far. But it’s ok I’ve been in contact with a lawyer
I love shopping and this Nordstrom makes it easy to enjoy. The staff is very friendly and helpful and their inventory is quality
Really easy to exchange items here. Ordered some shoes and needed a different size...took 5 minutes and I was on my way.
I was searching for KPOP Idol boy band BTS merchandise but couldnt find any in store. It says its available for online purchase but I would have liked to see instore merch as well.
Julius in customer care is the BEST!!!! When two other stores failed to send my sons shirt in time for his bar mitzvah, Julius found a solution and saved the day!!!!
The dresses werent quality material..especially evening growns and the bridal shop..its not what it used to be I was disappointed..
Nice department store 👌. You can find various items just have to look around carefully. Place is clean and doesnt look dilapidated. Definitely look at the clearance items. You will get a nice deal to make you smile 🙂🙂🙂🙂🙂
Incredible MAC specialist could recognize the old blush color from my case and tidbits left and suggested a new alternative that was just right. Very impressive, thoughtful, quick and knowledgeable.
This review for Mens Department. Great selection and service is amazing. Last visit was with son to get suit and Matt helped us and was amazing. Made the process of getting outfitted with suit and accessories quick and easy
I love this place one stop shop for clothes and accessories for men, women, and kids
Not happy with myself doing this (I never write reviews) but I want to make everyone aware of the poor customer service at this store and ensure no one has to deal with the issues with the men’s suit department. I was one of 5 people that ordered a suit (bridal party). Everyone’s suit required extreme alternations and took 4-5 weeks to arrive (we were told 3-4weeks). I called the store more than ten times once the timeline hit the 4+week mark and my calls accomplished nothing, every employee I spoke to kept passing the buck around. I spoke to numerous managers who said they will call me back and update me on status and never heard back from them. My suit arrived the day before the wedding and was completely unwearable. No employees wanted to take responsibility and have yet to remit a refund. I should have seen the writing on the wall the day we were getting fitted when 2 customers (who I thought were uptight) were arguing with the manager because their suits didn’t fit, so I guess now I am uptight.I would not recommend any one dealing with this store especially the men’s suit department. Do yourself a favor and stay away.
I only walked thru the store but it was mainly staff, clean and organized. Just needs the customers coming back like most stores these days.
My favorite I always feel special when Im shopping there, the salespeople r the best...If u want to feel like ur not just a customer but a friend then why not Nordstrom ..
The sales women in Nordstrom helped me and was very patient, she fine tuned the search and helped me find exactly what I was looking for. She was knowledgeable and wise. They are lucky to have Sumau on their staff. Thanks again. Much appreciated.
Its a good place to buy gifts. The people are very helpful.
Nice area, nice shops. Staff was helpful and kind. Will return
Sales Associate was helpful in ordering a pair of shoes online.
I recently ordered a pair of Alexander McQueen oversized sneakers, and had them sent to the store for pick up. I waited about 2 weeks for them to arrive....I went to pick them up yesterday, and when I opened the box for inspection.. the sneakers were worn. The soles were dirty, and it had two blue stains on it smh. I paid $630 for these sneakers, and this is what you deliver to me?! Smh. Needless to say, I returned them on the spot. Its unacceptable for such a high end store Nordstrom. Very disappointed.
I was hesitant to go into a mall store. However, since Nordstrom is an anchor store, I took a chance. I was lucky to be greeted by some very cheerful young sales people who graciously accepted a return for an online shoe order in the mens clothing section. They made me feel comfortable and appreciated. They seemed to be operating safely. They do have curbside pickup and appears to be also doing curbside returns. When I asked the sales man, he wasnt 100% sure,, so double check if curbside returns is your goal. I was able to get in and out quickly.
One girl Working over stepped boundaries. Its OK, I got a good laugh
Order pick up super easy and the place always seem neat and clean.
Luv this store, always current with their designs. Kids clothing are of very good quality and diff. Oh not to mention the restaurant that in the store, they make the best salads & burgers..
Great place to shop for makeup and shoes if you like being ignored by sale associates. Usually theyre busy chatting amongst themselves and wont acknowledge you. Once in a while Ill get a very friendly and helpful associate.
An amazingly productive trip !!! I got a beautiful Mother of the Bride gown and shoes (beautiful,comfortable and ON SALE) all in less than an hour!!
I was treated really poorly by an associate here. I went into an open dressing room where there was no attendant. Suddenly, there was a knock on the door and the person demanded to know who I was. She said she was saving this room for someone else. Okay? There was no sign? It was open and no one was there to help me. She didn’t offer to open a room for me, just waited on the other side of the door while I got dressed. I guess beware if you’re going to try something on.
Paid a bill. Had a vanilla Chi w/ a cookie @ Ebar...fantastic 😋
The store was bright, clean and nest as usual. The items I was looking for in the womens shoe department, they did not have in my size. This was around 7:45pm. The associate who assisted me was helpful, polite and nice.
We shop in the kids department all the time for both clothes and shoes. There is also a quiet area by the elevator that we have used to feed our daughter. The sales people have always been helpful.
Wonderfully accommodating. Purchased a pair of tall uggs for a womans size 11. Not easily found. The sales clerk went above and beyond to find the right style and size. Then to make things even better, she offered free gift wrapping. Great service... Great store.
I love this Nordstrom for fast, friendly service and quick parking. Only giving 4 starts because there womens department is not so well-stocked and I often have to order online to pick up there , but I guess that happens everywhere now.
The service was excellent. The sales clerk in the shoe department and Fragrance were very hospitable.
Too many extra expensive things in there not worth buying unless your rich.
I have spent many years previously in the fashion industry in Manhattan with some top stylists and I was overly pleased with my experience. I had the pleasure of being assisted by Nya F who not only extremely helpful but personable and friendly. Highly suggest those to request for her assistance with any conflicting advice on a purchase!!
I needed help in the shoe department today & I asked an male associated. He pointed to a few tables scattered on the floor, didnt have the decency to walk me over . It was 11:30am, the store was not crowded at the moment. Poor customer service, and I am Nordstrom Visa Holder. I ended going to Bloomingdales & purchased two pairs of shoes. Nordstrom lost a sale & possibly a card holder
My daughter was purchasing a pair of shoes and we couldnt find the shoe the sales lady Samantha Pacheco ❤️ went above & beyond to make sure my daughter got the shoes for her graduation party I think she went in the back room and ripped the entire stock room apart to make sure my daughter received the perfect shoe after finding the shoes can you believe the credit card machine didnt recognize my damn credit card soooooooo we had to order the shoes online we were in the store for an hour just to make a purchase Samantha never lost her cool the entire time I recommend her for employee of the month!!!
Purchased shirt and tie. Sales person Felix was fantastic. He was knowledgable, courteous, and a real pro. Made my shopping experience very enjoyable.
Purrfect Engravers was at the Womans Fragrance Counter for Tiffany & Co. Inside of Nordstrom engraving their New perfume Tiffany & Love. #purrfectengravers #tiffany&co #Nordstrom #rooseveltfieldmall
Wanda was the best! She let you be the warrior you wanted to be,.
Overpriced but a very nice store
Great service and great shopping experience..
Disappointed. Had a bad luck with opening credit card. It’s like trap. Bank gave me a line limit $350!!! That means credit card useless I have excellent score and income but... still, funny. One time purchase was more $600. Never again.
I went for a prom dress. What a sad, meager collection of dresses.
Best customer service in the world
Courteous, fast customer service!
8am Christmas Eve and the store is still closed…I should not have to wait in my car for a 10 mins delay in opening….absolutely ridiculous when I have a timeline and other stops to make
I had a very pleasurable shopping experience here it was full of deals and sales you couldnt find anywhere else on some of the most exclusive brands the space was surgically clean the staff was pleasant and helpful great job team
I went there looking for something to buy for my birthday and the customers service representatives didnt even ask me if I needed any assistance. However as soon as they see the white folks come in they all asking them how may I help you? I just leave the store and I am not going back to that store branch evet.
Customer service is great. The rep (forgot her name)helped my fiance look for different styles of clothing very patiently. Store was clean and bright. Prices obviously are on the expensive and higher end side. if youre looking for items on sale or bargain this is not the store.
On a field trip with my little girls looking for a watch for myself. Honestly we were just walking through but there are a lot of nice items in here.
Big shout out to sales associate Shamear. At times I can be very indecisive and he was so patient & beyond helpful yesterday (1/23). Mannn you should see that young man multitasking with grace. Lol. His customer is superb. Thank you again!!!
Got what I needed, but Nordstrom is no longer the upscale shopping experience it once was. Poor customer service and much less high quality merchandise.
Shanee was so nice and very helpful with my daughter finding store pick up
Sadly I will have to say the online order pick up system for this location is a hot mess. I am a Nordy, and for convenience, I like to order online and pick up in person at the store in case I need to return something on the spot. Twice in a row, I have received an email saying my order was ready for pick up. I drive over, only to hear that they can’t find my package anywhere and they don’t know what happened. Both times I’ve had to either leave and come back the next day while they refill the order or cancel my order and re-order with delivery to my house, which defeats the whole purpose of in-store pickup.
Its Nordstrom. Its attached to a very high end mall with other major department stores.
New store looks spotless clean wow
Helpful and friendly staff working in the shoe department. The staff provided their honest opinions about the shoe I was trying on and did not just want to make a quick sale. The staff took the time to search for the size of the shoes that I wanted that were not available in the store.
Went to Nordstrom at Roosevelt Field mall to purchase Nuna Pipa car seat. The salesman there “Cleon” was very helpful, knowledgeable and patient which guided us into purchasing the Nuna Pipa Lite with an extra car seat base.
Can always find a nice sneaker/shoe here..$$$$ but worth it all the time!
I have been a loyal Nordstrom shopper for years (currently an Icon status cardholder) and they are the best department store retailer when it comes to customer service and fairness to customers. Long Island is my hometown and this location is the only Nordstrom in LI, so I have been going to this location for years. Overall, the staff are friendly but based on recent experiences, you have to identify who is and who isnt so much. First off, I often (just browse) the mens section when this associate in particular (unsure of his name) asks if I need help....seems ok but it seems a little pushy to ask the same question 3 minutes later after stating Im just browsing and I have the feeling that he is keeping an eye on me when I look at things. On a separate occasion, I just took a 3 second peek at the glass counter with the mens designer accessories and as I was walking away, he was approaching and said Cmon, let me sell you something....Rude. Also, just today I was returning some items and dealt with Christina V. Returns at Nordstrom should be hassle-free and she seems nice until the actual return process. I understand that they need to check items to ensure they are in unused condition for a refund but this experience was just absurd. 1 item was a Saint Laurent shoe, the other was a MCM belt. With the shoes that were returned, she was eyeballing the leather sole condition and was feeling for the texture...3 TIMES!....and once she saw an imperfection on the sole...she seemed to have a great focus on that 1 imperfection (it was bought online and I havent even peeled off the sticker tag, oh and she was looking to see if I have peeled off that tag before). Then, with the MCM belt, she was closely checking for defects on the main part and on the buckle...but the tags are ATTACHED to the hole of the belt and were never removed!!) Why would she make returns like an interrogation? And why would she think people would wear shoes & belts with tags attached? It felt like 2 minutes per item when it should be like 30 seconds per item. I returned items here a couple weeks back and did not have any problems with the other person that helped me..and the process was faster. I will come to this location again because of the company and since I know some of the kind associates working there...but I will be cautious of who I deal with.
I didnt get any clothes/apparel, but I stopped by for the cafe. Great food and service. Id highly recommend the cafe for anyone hungry who is seeking a great dining experience.
My favorite clothing store.
Needed some undergarments for an evening gown. What is usually a nightmare to shop for a lovely young lady was so helpful I had exactly what I needed in less than a half hour! Her customer service was excellent. I’m just sad I didn’t get her name. Thank you for such a wonderful shopping experience 😘
Kristoff was phenomenal. I had a great experience there and I will definitely come again for his service.
Curbside pickup is amazing. Lots of choices for my newborn baby and the salesperson is so knowledgeable when we had to select a stroller and car seat.
All fitting rooms are closed. Was difficult to get help
Went Nordstroms to get my grandsons 1st pair of Walker shoes!The sales girl was so friendly and helpful!!!Wish there were more like her!!
Great customer service. They are very attentive to your needs.
WOW! I was very impressed at everything about this store! It is enormous! There are sales clerks on the sales floor offering to help you (rare these days). Every department was sparkling clean, well lit and well staffed. Excellent!
Nordstrom is always awesome. Every employee that I passed asked me if I needed assistance and I got exactly what I went there for. I purchased Olaplex for my hair and the sales rep told me to come back and let her know how I liked it.
So where do I start. I went to Nordstrom to find my bridesmaid dresses. One of my bridesmaid is in Italy at the moment & I was told that if I came in with her measurements they would be able to get the size so I did. When the dress arrived, I had it shipped at when she received it, it was the wrong size. She’s a size 6 & she received a size 10. Okay no biggie she could get it fixed. Then I got the call ALL the dresses were in the store my other girl went to get her dress. She’s a 12 but received a 16. Now I’m a little upset & was told it’s a “unique” situation. They would be able to change it if they compared measurements. My bridesmaid was told that they used the wrong size chart. 2 other girls went that same day so they all have to have the wrong size. Oh and they can’t find my sisters dress. They told me she picked up her dress already...but she didn’t & they still couldn’t give me an answer to where it is. I’ve left a voicemail, called numerous times & I don’t get a call back when Im told I will because the worker who helped the girls isn’t in. It Seems like she’s never in when I call. It’s been a few days still no call back. I shouldn’t have to keep calling as a customer. I should get an answer to my questions. I picked Nordstrom because I THOUGHT they would be professional but it’s just been a disaster
Insanely bad service at the mens shoe department. I was ready and willing to buy a new pair of Common Project Sneakers, but they never approached me, didnt ask if i needed help. Horrible. They forgot how to sell during covid
The people who work at this store are very unprofessional, especially the order online and pick up in store customer service, especiallyyyyyy Lauren! Before ordering online, I spoke to customer service chat online and confirmed I could have someone pick up my order and they said yes, to contact the store and provide the name. So I make the order, call the store to provide the name. They tell they have a new policy and I must go to pick up the order so I tell them I spoke to customer service and they told me otherwise so they said they would make an exception since this was what I was told. Fine. I send the person to go pick up my package, he gets there and tell him he needs my credit card to pick up which is sort of illegal! Why would someone else be in possession of my credit card. I call and dispute with Lauren about giving misleading information and how this is their fault therefore they should release the package. Even offered to send a pic of my card and they would not accept. She was very rude and not accommodating. Ultimately I had to cancel and return my order because I live out of state. Never again would I provide this store any business. They need to get it together.
I came into the women’s shoes section and a young dark skin women helped me and was the most rude employee I’ve ever encountered. At first I don’t think she was working in the department so she didn’t want to help me, but the one thing I asked for in stock she went to “check” and she said that they didn’t have the item that I wanted and when I went to check for my self and showed her that they had the item I wanted she looked at me with a sarcastic smile. Please have nicer employees they are justYoung lazy indivuduals who seem as if they don’t wanna work and are super up tight about everything. I’m highly Dissapointed in the service the young lady is lucky enough that I had a good day.
Employees were so helpful was looking for shoes and a nice dress and everyone was so helpful as I needed something that was on sale. The store has a large selection of items in fact I spent hours looking through everything. Love this store and the brand. Also love that they carry plus sizes as well
Plenty of parking from the side of the building, as well as the parking garages attached. Plenty of great deals. I usually go there for makeup. They have a great, and clean makeup area that makes everything easy to access and find.Handicap accessibility is excellent. If youre usually a wheelchair or walker, the racks are not bunched together, leaving ample room for manuverability.
Staff is so very helpful!!!
Astronomically beautiful, clean, open and elevated. There are plenty of stores! you can find almost anything that you are looking for A-Z. There are several food spots all located in one spot for your convenience and many brand named clothing stores.
Nordstrom is incredible! Their customer service is one of the best I know as well as their return policy. The quality of things in the store cant be beat. Im a forever customer here! I cant reccomend shopping here enough!
A wonderful mall to visit, shop and eat. You can come here alone, with friends or with family. It has everything you need for all ages from name brands to budget friendly items. This mall also has special accommodations for handicapped and family specific bathrooms.
Love this store!!! Great shoe department for women. Employees are very nice and I love the spacious shops. Nice to have employees offer to help you, or take some of your items to a dressing room for you.
You get the quality and service you come to expect from a place like Nordstrom, relatively high end fashion choices from a diverse array of providers with a nice ambiance. Only downside I have with it is that the mens section, especially by department store standards, is relatively small and I wish they offered more in store options, especially given how much floor space they do have.
This mall is great. Its HUGE. Every store we went into had excellent customer service. A few of the smaller stores were on the warm side but manageable. I always use this mall when looking for something important to buy.
Excellent customer service, Received a lot of free deluxe samples with my beauty purchase. I even got to keep my return purchase gift. So nice of the staff, I am a loyal Nordstrom customer now.
Nice store, great selection. Come on in and enjoy. You cant go wrong.
Got some great fashionable pieces at reasonable prices, although have spent more there to get what I wanted in the past. The restaurant has yummy sandwiches and the fries- whether regular or sweet potato - are worth the calories.
My favorite store! The employees go above and beyond for the customer. Selection is wonderful, I usually shop online and pick it up in store within a couple or hours, or a couple of days if it isn’t in stock. I love the return policy, and the no hassle return desk on the main floor.
Only because I had to return boots that someone took off their own feet and mailed it to me and stole the boots I actually paid for and another, the boots I purchased was not what I received so I had to return those as well ... I plan on ordering in the future I just hope they catch the thieves 😲😁
Speedy customer service and delivery service! You can return in Nordstrom rack even you purchased In Nordstrom! I’m a pretty picky person for the shopping experience! Thank you Nordstrom!
This place has some good items but too expensive for my pocket, I usually go to.burlington. but with this place their stuff is always top notch. But make sure you have your money.
Always a pleasant experience.
Exceptional salespeople. Affordable merchandise. Great quality.
I went to get some new makeup and never felt so uncomfortable in my life. The beauty stylist Stacy was assisting me and she was very very fake, and very pushy. You could tell by her tone of voice that she was not really interested in helping me get what i wanted and that she just cared about selling me more and more stuff. There is nothing worse then feeling pushed to buy something that you don’t want. She was also dressed very unprofessional, with a very short skirt on. On top of that everyone in the makeup section was on their phones taking pictures the entire time. I’ll never go back again.
5 stars place amazing bualaaaa
Store is great, the help is great. The only issue is their website has so much more than the store so a bit disappointing. I went to try on a pair of Christian Louboutins and they didnt have them in the store only online. Other than that I love shopping there.
Went during the holiday season, which I realize is busy, but I found the shoe department to be very disorganized and the staff was rude and preoccupied in their side conversations. I ended up going to the ugg store and making a purchase within 5 minutes. Money I could have spent at Nordstrom and decided not to.
Save yourself the time. The sales associates at this Nordstrom will ignore you and look you straight in the eye when you ask for help and not acknowledge you. Most of them do not want to be bothered. Don’t work in the service industry If you do not like serving others! Very poor service.
Love this place clean nice customer service.
TerribleMy son bought a jacket for my husband and because he never keto the receipts but the code number was in the jacketRidiculous customer service. Around perfumes a woman called me sweetie ! Excuse me? Is this pay less? Such a bad experience
Its a beautiful (but pricey) department store. Id like to return after the holidays to see if theyre as fancy then.
Always an amazing shopping experience. Kudos to the store manager and the lovely employees there. I especially LOVE the staff in the shoe department--they rock!
High-end clothing, well payed out. Not overly clogged with stuff. Very attentive service.
Great service and good stuff
Love. My go to for all my last minute shopping.
Purchased a handbag as a gift. The saleswoman was great. She did an excellent job wrapping the bag. Very friendly and helpful.
It was a good place, but a little crowded. With so much people, I couldnt focus on shopping correctly. Nice selection of stores though!
The staff is helpful and kind!
Although pricey, you do find what youre looking for and the sales help is helpful.decent selections,brightly lite escalator needs to be working up and down but a good experience
Purchased several times from the Garden City Roosevelt Fields Nordstrom location in the past. The most recent purchase was a disaster. I made a purchase from FELIX S who was very pushy about making the sale and minimizing alterations work. On April 4th, I specifically asked him to ship my items to my home in CA which I have done so in the past with no issue. I went over the delivery information and was even assured that the items would be sent out no later than the 11th of April. After waiting several weeks, I did not receive my package and then proceeded to inquire about the package. The service people kept me on the line for over 30 minutes and could not track down my package. Ultimately, they said Felix would call me back. Instead of calling me, Felix calls my wife a couple of days later and says the package is now shipped. Turns out, they didnt send it out and would not have done so until I called. Called Felix a couple of days later, I was told to call Felix again who again despite being present at the store didnt pick up the call. When Felix finally called me back, he didnt have the details for the delivery.My family and I are valued and frequent Nordstrom customers. I will NEVER purchase from this store again due to the locations unprofessional customer service. I encourage all other customers not to short change themselves of the respect they deserve as paying customers by going to this Nordstrom. No one should be pre-charged for items they do not receive or are not updated on the whereabouts of for over 3 weeks. I dont usually write such lengthy reviews but I believe it is important that other customers not be put in a similar situation to mine going forward.Still havent received my package.
I love shopping there but not much clothes for toddlers and they extremely expensive.
Ive only been to the Nordstroms in NJ, but this one had a less friendly feel to it. Many of the items were tied to security cables. There didnt seem to be as staff on the floor. I feel Nordstrom is unique because of the different items it carries and the staff. Did not get that same feeling from this NY store.
Ive always shopped at Nordstrom. What I dont do is order online. I need to see, feel, what Im buying. This Nordstrom has plenty of items.
I and my husband was just looking around. A staff over there was like you can try it out for free. He just judged us and made that statement. I didnt wanted to create scene so just left from there. He was standing near canada Goose jackets. Like seriously what a poor judgemental staff you guys have. Dissapointing!
Employees of the place makes the costumers feel uncomfortable like they are about to steal items during shopping … very unprofessional act….
Love this store. You can always find something that you need. Love the collection of Marc Jacobs bags. Their shoe selection is amazing also!
❤🛍 Its Nordstroms whats not to like?
Pricey but well deserved catering to. Skin looking at flawless
This place is turning more into a Macys experience. Especially the shoe and fragrance areas
Love this store and service. Always a pleasant experience. The man that works in the mans athletic dept was very nice and helpful in helping me find a great birthday present for my husband.
Nice to walk thru and shop till your content. An amazing store.
Bought a magnini shoes spent $350 3 months later the shoes started fading out the color went back to the store the department manager carl said he cannot help me because he couldnt find me in the system very bad buisness I thought Nordstrom take care of there customers I guess I thought wrong I rather take my buisness elsewhere were they actually care about there customer bad customer service all I had asked him to exchange the shoes and specially I came and spoke to a sales representative last week he had told me it was not a problem at all and I go back today the manager did not care about his customer and made me wait to speak to him bad buisness if I can give them 0 I will
This place always seems to be very neat and also have very helpful sales associates.
Always clean and well displayed. Associates are not always friendly and engaging in certain departments but overall I always like the quality and array of products
I came in to this location today to get some shoes Mr. Alvin. D Greeted me asked me if I needed any assistance I said Yes all I can say is woooow he knew exactly what I wanted thumbs up here guys I really recommend coming here for shoes although they need a bigger selection such as Dior but Mr. Alvin did say they can order anything so there you go guys instead of going so far as the city to get designer just go here.😁
Huge mall with everything from soup to nuts. Be ready to jog some distance in order to cover just the lower level. Car extremely necessary. Clean, quiet somewhat, food court, massaging chairs, etc.
Chris Reyes from Salon shoes really went above and beyond to find us the right pair of Jimmy Choos. And he knew all the different styles and fittings that work for us. Very knowledgeable, friendly and patient. We would come back here again because of Chris!!!
Ive most of this store but I went to the dress department to try on some of the ones I saw online but I failed to check which stores they were in, which is my bad. However their occasion wear selections here are atrocious. Nothing for the under 40 crowd. Very... Long Island conservative. Which I guess works for their clientelle.
Went while in the areaBaby section was very very small but i ended up finding some beautiful baby gifts and the sales person was a gemWrapped everything beautifullyShipped everything for meBam....done!
It was so easy and fast, it took me longer to fine parking. Customer service was pretty well label too
This is my favorite place to shop.I love Nordstrom! my favourite store in the word...you will find things easily ,great customers service .. you can get lots of sales here if you are on a budget.....
Didnt have what I wanted!
Fantastic customer service, they do take good care of you here. prices are to be expected on the high end, but they carry TONS of high end name brands, tory burch, prada, Burberry, just to name a few. for children they have lots of high end also, Burberry, plae, Ugg, just to name a few. love this location and the staff.
Great selection and they have very cute/beautiful merchandise but its very expensive
Great salesman in the womens shoe section
This location has exceptional service- even for a Nordstroms store.
Still a great selection in mens department! while other companies Mens sections are getting smaller and smaller.
Welcome to the wonderful world of CARS! This is the least pedestrian/commuter/bike friendly spot in America. 6 lanes of traffic encircle the mall like a most with not one single crosswalk. What an abomination.
Husband just enjoyed a nice little bout of profiling thanks to some of your non-helpful, dismissive and completely inaccurate cologne department employees. Next time you judge a book by its cover, at least get your cologne info straight lest you look STUPID. Bloomingdales was better today for sure. Customer service fail.
Well prepared for the service of all expectations.
I wish I could remember this sales reps name but she was really helpful
Very fast service . Customer care was superb. Appreciated the little amount of time I spent in the store.
The staff and especially the woman who did my altetations (Basil) was so perfect. Every suggestion she made was spot on. Her workmanship was impeccable. Thanks Nordstroms for a great experience.
I went to the Brandy Melville section to pick out some crop tops. When I finished I had got two crop tops...as I was walking away I heard a worker say “Omg who would wear that” pointing at the crop top I had gotten. When she saw my face she rolled her eyes.
Quick check out, friendly, not-pushy sales staff. Great experience in these uncertain times.
Great mall and great stores to get what you need
This store used to have high quality and chic clothing. Recently, they only hang t-shists on hangers and sell baby strollers.Need to step it up Norstrom!
Ive been going here for my shopping needs for many years because Im from Queens and where else does a Queens girl go to shop other than Roosevelt Field?! As I get older, I begin to appreciate the separate entrance and upper level parking that brings you straight in to Nordstrom and away from hoi polloi (see I told you I was old).The staff is always very attentive and helpful without being overly so. My mom enjoys the massages offered in the Nordstrom Spa here, and I love the cafe that is on the upper floor after a hard day of browsing the racks.I prefer to shop during anniversary sales or when points are double or triple to really get the most out of my money.
Best mall ever. Has bloomingdales Nordstrom Macys gap banana republic neimen Marcus Zara and more of my fave stores to shop at. Big mall. Even has post office in the bottom basement floor. win win
A very good arrangement with mail-order merchandise picked up in their store.
Great.. but not all..
This is a huge mall with lots of stores. All the stores we went in the employees were very kind and polite. The time goes by very fast when you are shopping.
Holiday shopping can be very stressful, I visited Nordstrom on Sunday December 15, 2019, an employee by the name of Matthew made it so much easier for me as I was stressing over buying shoes for the woman in my family , thank you Matthew for your help! really made a difference
Excellent customer service!!! Tailor fixed a jacket for me in 10 min!! Always amazed with the curtesy of Nordstrom staff!! Thank you
I purchased a designer gown at Nordstrom for my daughters upcoming wedding. Its unfortunate that the alterations done on my dress were amateur at best. The dress was altered a 2nd time at Nordstrom by the same seamstress and what I thought was an issue that could be rectified with a steam appliance turned out to be an uneven stitching involving the lining and the shell of the dress. I had to pay a professional outside of Nordstom to alter the dress to make it right.
Wonderful store. Very nice selection. A bit pricey, would have loved if they had coupons.
Terrible service in Tom Ford perfume area, you should teach your staff how to treat potential customers who want to get new limited edition of Tom Ford perfume. Rude and unprofessional.
Shoe selection was much improved over my last visit!
Nice shopping experience
Great mall with plenty of high end retail clothing shops, accessory stores, housing Pandora charms, American Eagle, Abercrombie, BeBe, Zara, Black and White, Victorias Secrets, just a few more retailers youll find here. There are too many shops to mention here.You can find just about everything you need for your every day living, including Godivas, Lindts, and Hallmark, just to name a few.Additionally, theres Macys department store, Nordstroms, JC Penneys, Bloomingdales, and Lord and Taylor as well.A terrific Swarovski shop is there, as well as various other jewelry stores.They have a good food court with plenty of choices, an Italian restaurant inside the mall, and different restaurants on the outside of Penneys. Theres also a movie theater by these restaurants as well. Across the road from the mall is another good Italian restaurant, along with plenty of other restaurants offering great dining options.The mall also extends to the outside, on Old Country Road, where it continues with a Nordstrom Rack, and various other shopping options. Overall, Roosevelt Field, and its neighboring area, are a fabulous way to spend a Saturday, or even a weekend, excursion!What can one say about the atmosphere! Its sin city for a dedicated shopper! And a definite MUST to visit around Christmas time! So enjoy!
Great deals.
Beautiful store very clean workers are very professional.
Went to buy some Lamer products, they are the best in my opinion...
Great center plenty to choose from clean and very comfortable
I went to the infant dept and bought a baby briefcase as a gift for a baby shower:::::This is the second time that I have bought the briefcase as a gift ::::It was so appreciated::::I had seen a customer with the briefcase on the check out line and that was how I was highly recommended
One of the better venues that Ive been to. people are always helpful and efficient. The place is well-organized and clean. Prices are great.
My husband and I were there for lunch. The food was very well prepared and the waiter gave us good service. Ordered the organic salmon.
Great shopping experience in Long island. Love to shop. This time I was looking for coats and handbags that will go sale post Christmas.
Nordstrom is one of many shopping centers in this great mall. Its part of Roosevelt Field.
Would never shop here again I spent $1800 Moncler coat , when I purchased it I tried it on bought it took it home, few days passed I decide to wear it and realize it’s really a lot of fabric and it looks big on me so I came back to exchange for a smaller size they denied my exchange were rude and nasty embarrassed me in front of other customers they treated me as if I stole that coat even the manager was a b*txh
The clothes are hideous. I think it should be a crime to sell them at that price.
Its a large store but they dont have much for the size. This place is like a step up from Macys, similar to Bloomingdales. They dont have sales often.
Adjusted my Movado watch there today! Great service. Love the ambiance:)
Great staff who were very helpful and went above and beyond to help me. Things moved quickly and efficiently. Very impressed.
Great anchor stores and other merchants. Centrally located in Nassau County providing a nice upscale retail experience.
One of the best malls in long island, easy access to many stores and parking has been improved over the years, so yes deff will back
Just love this store! Staff are very helpful and friendly. Very well organized store with great brands.
A USED, damaged Louboutin handbag was sent to me from this store. No box, no pouch, stitching coming off the bottom of the bag. Now I am having to deal with mailing it back and getting my money back. Unacceptable.
Very professional and attentive at womens intimates got our girl measure and made a costumer for life, specifically Samona B.she was great
Was looking for some Flat shoes I like the Cole Hann could wear now
Great restaurant on the 3rd floor. Had an amazing salad with cilantro dressing and chicken. Soup was delicious and service, all Nordstrom all the way.
For sure the best mall in Long Island. Definitely check out the renovated food court and has various selections to cater to your needs from what I seen from other malls that lack variety
I enjoy shopping at Nordstroms, love the shoe section and the selection. The different departments are organized and what you are looking for is fairly easy to find.
Total reviews rating 4.4
199 Reviews for Nordstrom 2023:
Review №1
2022-01-16Great lovely store! Has a lot of options. Of course things are pricey because of the brands they stock but the store is a great place to get a variety of designer items!I loved the styles and selections available.
Review №2
2021-11-15Love this place for shopping, food, chilling out, oh! and Great pictures!! Lol.... lots to see here with some great prices on a variety of items
Review №3
2022-04-10Went to Nordstrom to buy a few specific items and was not disappointed. The salesman in the shoe department was attentive and helpful.
Review №4
2022-04-01Well they use to have more choices and more modern clothing. Also more variety of shoes, boots, sandals and sneakers. I guess inventory is low everywhere. Its still a nice place to shop but I cant always find what I want like I use too. This place is cozy and bright and the staff is very attentive and encouraging lol. They are nice too.
Review №5
2022-06-19I went the other day. FANTASTIC EXPERIENCE. I was assisted by Kiana and Sade. Those two women were not only extremely knowledgeable towards the product, they also showed amazing patience and world class courtesy! 5 stars would be an understatement to how I was treated. Definitely shop with confidence
Review №6
2022-06-18Very nice store. Cafe is a great place for lunch. Prices on the high side, but specials are very good values, eg, the juicy, delicious Nordstrom burger. Service is on point, too.
Review №7
2022-05-28In March of this year I was shopping with my five year old daughter Arlene. We got stuck in the elevator with Arlene in a stroller for several minutes. I pressed the alarm for help and did not receive any. This scared my daughter and left a residual fear. I complained to staff and to the corporate office and did not get a favorable response. Great products lousy customer service. I did not feel like they cared.
Review №8
2022-04-04Went there for dress shoes and they had a nice selection. Worker that helped me out was very nice as well. Seemed a bit overwhelmed but managed to get what I needed. Also helped me out with getting money back on my purchase.
Review №9
2022-05-23Would be nicer if they brought back the piano player. It was one of the most soothing things when I would shop. It sad it been gone for years..
Review №10
2022-02-04Went looking for a prom dress, was shocked at the low inventory and lack of sizes.Salesperson was a delight!Ended up ordering a dress in the store, just received it and it is a different dress...similar, but definitely not the dress she tried on (have pictures).