Mask required
Yes
Northeast Auto Clinic in Queens Village
Categories
Location on the map
Queens Village, Queens County, New York, US
Health and safety
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Phone: +1 718-776-4114
Related: nyc to telluride
Related: nyc to telluride
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–2PM
- Sunday:Closed
Comments (114)
Great service. Knowledgeable staff. Quick turnaround.
Roberto is a sweetheart. They work with you on prices & is honest with what the problem actually is.
First time here. Wait time was much shorter than what was said. Got my front brakes and rotors done and an oil change. Very affordable pricing for quality work. Very knowledgeable staff. Even the Secretary was extremely helpful. Was in and out in no time. Definitely will be coming back for all my work. Havent met Roberto yet but the people he has are outstanding.
Excellent place to bring your car. Everyone that works there is polite and great at what they do. Whether it’s Roberto or one of the other mechanics, they’ll explain everything and listen to your needs or wants. I found my new mechanic for all my future v’s and the one they put back in shape now.
Don’t always rely on google reviews like I did.Based on excellent google reviews I brought my car to this store in the month of feb 2020 to fix issues my car had. They told me I had 1 year warranty If I use their supplies and do the labor with them. Even though I could find similar/ better equipment online I agreed to the deal because I was going to get the warranty.Fast forward in the month of Aug 2020 my car had similar issues as before so my dad without informing me took it to another mechanic for diagnostic. The results were that left/right control arm had issues. My dad told me to look for the parts online. I saw that left control arm was mentioned so I told my dad “I have warranty from Northeast clinic”.So I took it to Northeast clinic on Thursday and they first told me I had no warranty since i didn’t pay taxes (lol you are the one to collect taxes, not me). Even though I had the receipt that mentioned one year warranty. Anyways after long discussion they agreed to fix my car and I left my car with them. Couple hours later when I came they made me wait almost an hour just to talk to them. When my turn came they told me everything they did last time had no issues (so no warranty claims) instead the axle has issues. We were just confused because the other mechanic said “the control arm had issues”. Anyways we trusted Northeast and told them we will come for a complete diagnostics tomorrow (Friday) so they can fix other issues also since we don’t want to waste time coming to mechanic every other month for other issues. We wanted to full service our car.The manager (I think his name was Roberto said not to come on Friday instead come on Monday early morning).Three days later on Monday even though the store officially opens at 8am my dad went there at 7:10am so he can be first in line since we needed the car back by 5pm. After waiting on line for his turn the manager (Roberto) came out angrily saying why did he bring his car without making an appointment and not calling ahead of time. My dad (isn’t very fluent in English) trying to talk and Roberto wouldn’t let him talk. My dad was trying to tell him that he agreed that don’t bring the car on Friday since they will be busy and weekends they will be closed so bring early Monday instead”. Roberto didn’t listen to my dad and kept saying “why didn’t you make an appointment and now take your car back and come back in 2-3 weeks when you make the appointment”.My dad came back home and he was very annoyed and got angry at me for choosing this place as the repair shop. I was very disappointed at them. I had high expectations of professionalism, integrity and respect which were never met.Bottom line: I felt like they were just avoiding the full diagnostic and doing the warranty repair. Also they are good when you go there first but after that they make you feel like some useless people that don’t know anything and wouldn’t let you talk.Thanks for your time reading my post. Hopefully reading this will allow you to make a better decision whether to come here for repair or not. Don’t always rely on google reviews like I did.
Been here several times for various work: Wheel Alignments, tire install and balancing as well as wheel refinishing. They do a good job with wheel reconditioning, think twice before buying new rims! So far I received great service & fair pricing. Plan to arrive early here as it does get busy!
Trustworthy elite business. They treat everyone like family. I feel comfortable leaving my car there overnight. Great customer service and very affordable prices. Roberto knows his job for sure.
I want to thank Roberto, Fernando and Patrick for the exceptional job done on my car. They answered all of my many book of questions, had so much patience and listened to my needs and made sure that my needs where fulfilled. I want to single out Roberto for a minute because his HONESTY won the most ultimate respect from me and the fact that he LISTENED and cared about my safety as a customer! He made sure I was happy and for that he earned another lifetime customer. I will forever recommend as many people as I can to this shop. Also, special thanks to Patrick as well for staying a little late to change my battery and answer more of my possibly annoying questions lol. 🙏🏽🙏🏽 Thanks Team!!
Fast friendly service at the right price! Roberto and company are true professionals with a vast knowledge and experience with automobiles. They take their time to explain the procedure to get your vehicle repaired efficiently and safely. Highly recommended!
This is the real deal. If your looking for a great place to have your rims repaired, look no further. From the second I walked in I was treated as if I were a customer for years. Not just by the owner, but by the whole staff. They explained exactly what they were going to do and did an amazing job. This is a true fabrication and machine shop. I drove away as if I were in a new car. What a difference. I will recommend this shop to everyone.
Northeast is the best! Theyve provided patient, friendly, and excellent service on both my visits there. Today, Scott took care of mounting and balancing a new set of tires on my Audi, it rides beautifully again! Thank you!
Owner and all his staff are friendly. They treat you with respect. I will recommend this shop to everyone. Wont trust anyone else to work on my car. Been going to him for 2 yrs.
I went to Papos to have my rims straightened and powder coated. They did a GREAT job. I did my research and kept finding good reviews. I then went down there to check them out in person. I got to meet the owner and he explained the steps that they do to fix the rim. No other place took the time to give me the personal attention. When the job was finished they showed me on the machine how straight it was with the dial indicators. The numbers dont lie...it was nice and straight. The powder coat paint was neat and they did the whole wheel. I am impressed and I hope that this can help one person make a good choice.
I got my brakes done here, good price. In and out. No problems at all. I have a kia Telluride now. Did my inspection. Once again, in and out. Not even half hour and i was outta there.
Everyone from Roberto stephanie to Patrick they are so nice and professional the price for the work wasnt bad either I went to other places and they charged me a arm and a leg . My car was in and out now it feels like when I first bought it .definitely getting all my work done here also its very clean
A little far out of my way from 101st Street and 1st Ave in Manhattan but it was well worth it. These guys know what theyre doing. Clean shop, reasonable prices and top notch customer service. I have a lease return coming up next moth and the team at Fix My Rims had all four of my rims looking brand new in two days. I recommend this shop to anyone looking for a reliable shop that knows what their doing, is honest and well equipped to handle all issues rim related. I want to thank Angelica, Papo and his staff for their service. My rim look great!
Roberto and the crew is the only shop that will touch all 3 of my vehicles. They do great, reliable work while maintaining reasonable rates and fast!!!! Highly recommend.
Was recommended by Rojo Towing. Professional, Courteous, Knowledgeable, Informative, and lastly... Best price around for wheel alignment. Pleasant Experience all around. Thank you Rojo, and thank you Northeast Auto Clinic!
Roberto and his team is the best in the Town!
Great workmanship! I had a set of BBS gold rims that are 10 years old, recently hit a pothole that bent 2 of my rims and bent the outer lip on one of those rims. Pretty much thought that wheel was done with and unrepairable. Papo fixed it made sure the other rims were restored. I also had them painted dark gunmetal. The results unbelievable! Just like factory! 10 yr old gold rims! No more shaking of my steering wheel at 60mph, amazing! Trust no one else with your wheels, if you want it done right, get it fixed here!
Roberto is the owner. He treat people with respect and he doesnt cheat you with the price. There is a lot of workers onsite. They know what they are doing. And the receptionist is also helpful. I would recommend this place to anyone.
Excellent service. The owner was very nice and gave fair rates. You can trust what prices he give to you. I am happy living close to this shop, it is convenient to get my car maintenance.
Roberto is very professional & runs a great business. Quality work done every time. I trust them with work on my classic cars.
Had rims powder coated a dark grey. They did a great job and were very professional.
Found these guys when I needed a repair for my car. The prices and quality of the work cannot be beat.the owner Roberto and his staff are very nice and explain everything to you.if you need a car repair go to Roberto he is the hands down, best mechanic in the area.
One of the nicest guys ive met, very professional, showed me the whole process before the fact. The rims came out absolutely mint with no imperfections, no difference between mine and new ones what so ever, try him with confidence. This was my first time here but thanks to the ny streets wont be my last time for sure
Great mechanics and very friendly. They do a great job on fixing cars. I strongly recommend.
You can easily see why they have good ratings. Theres a few other shops around the area but they act like they dont need the work lol. Robertos shop stays busy because people love the customer service/work
I came for a Wheel Alignment, they took me in as a walk-in, and got me out of there as quick as possible. Everyone was wild friendly and cool, and I will be back in the near future for some rim work.
After hitting a bad nyc pothole a co worker told me about fix my rim. I called and I spoke with the owner papo and he was amazing. The shop was closed but he still arranged for me to bring in my tire and rim because of my busy schedule, i am a FDNY paramedic. He was courteous and professional promised it back in 2 days and as promised I had it back. I was contacted and kept informed of anything i needed to know. It was absolutely beautiful work, like when i first bought my Acura TL . im actually working with papo to get the other 3 done because it was so gorgeous! I highly recommend you wont find more personal attention anywhere on earth.
Great guys. Very helpful. They even point out some of the other problems not related to rims. Thanks to them I took my car to my dealer and got it fixed before it was too late.
Love this place the workers are extremely friendly. They will tell you whats wrong with your vehicle before service is performed. They do it with a smile.
The best garage in town
Awesome fast service. Roberto is an A+ Mechanic I trust him all my cars and trucks
BEST MECHANICS AROUND!!! They have great prices and worked on my RSX whenever it needed its maintenance.
FIX MY RIM ... THEY ARE THE PROS OF PROS.Ive had my 1986 Mazda RX 7 restored. It looked great. However, the wheels were clearly showingtheir thirty year existence.I took the car to FiX MY RIM on Monday afternoon to have the wheels refinished.On Tuesday afternoon Ms. Sarah, the nicest lady youll ever meet, called to inform me that the wheels, were ready. When I saw the rims I couldnt believe my eyes. PAPO (Tha Man) put some serious hurt on these wheels. They looked so new that I didnt want to ride in the rain for I didnt want to get them dirty.I wish I had more wheels to take to FIX MY RIM so I could admire their extraordinary work.A dream place.
Roberto is the opposite of the underhanded mechanic stereotype. He runs an honest business and knows what hes doing.Only downside is that its so full of customers, even as early as 8am.
These guys really seem to care about doing the job right and making sure their customers are happy and satisfied. Very rare in NYC! Take a tour of their shop and youll see these guys are the real deal. Papo is a class act and Scott (ask for him) was extremely knowledgeable and willing to go the extra mile.
Best place to for any problem with your car. Roberto and his crew and the best mechanic very professional and kind hearted people..
They took care of my car right away. I didnt have to wait long. The staff are professional and respectful.Thank you for your service.
Good Place to take your car for any need. They are super professional and very kind and friendly to speak.
Northeast Auto Clinic is the number one Mechanic Shop in NYC. Youre get great work, excellent service and all at the prices.
Hit a pothole and bent my rim. Even though they were busy, they got it fixed in a couple of hours. Rims look and feels great. Would def go again
My 2007 Jeep SRT8 has 20 inch one piece alloy rims. Seven years of NYC potholes + runflat tires = wheels with multiple cracks and dents. I wanted the cracks welded and the dents straightened. Scott over at Papos took care of everything. Driving home, I was amazed: the truck had the smoothest ride that I could remember it having in years. Papo fixed my rims!
This place makes you feel at home and like your part of the family and they are very professional working technicians and lets not even get into how professional they are when it comes to taking care of your vehicle like its their own and what about the prices are really fair to when it comes to your car and if not they will work with you to see how to find the solution to the problem and i will always recommend this place to family and friends and even strangers tooo.
My car only gets taken care of through them. Theyre responsible and honest. They work with you within your budget!
Northeast Auto is the BEST, my guy Scotty is a wiz with repairing & fixing rims. He is the Man!!
I had heard about this place but was skeptical due to prior experiences with other shops...its a bit of a drive for me but I decided to check it out and man was I impressed.This guy knows his stuff the shop is so clean you could eat off the floors,very knowledgeable and very professional I plan on returning to refurb my new set of winter wheels my brother has been here twice and wont go anywhere else...Papo is the man!
Excellent service, great staff! Highly recommended! Taken so many cars here, never been disappointed!
Best auto repair experience Ive had. Hands down. Great job Roberto and team!!!
I would first like to say this is the best shop in queens I went there and they fixed everything I need for reasonable price.. The owner is very sweet the receptionist answer your calls right away very professional
These guys were awesome. Went there to straighten my rims and powder coat them..Job done perfectly 👍👍👌👌
The only place I take my cars. Roberto is honest. Theres a great crew
They are good professional, i went there first time and they treated me very well, friendly... not expansive and quality work, highly recommended
Great guy and fair..
The best. Trusted with both our familys cars. Fair and quick turnaround.
Awesome Shop! Recommend anyone to go here! Great staff & excellent work.
The staff is very polite and very helpful. The secretary was also very nice.
Friendly, professional, reasonable and satisfied customer 👍.
The guys know what they are doing, speak English and will tell you exactly if they can or cannot fix your wheel. No BS.
Wonderful people work here. Honesty and integrity
No nonsense got the job done in and out. Owner came out to make sure everything was ok. Very satisfied.
Great customers and fair price. They are very professional
This is a nice place,they are professional and have good price
Got a horrible bend on the Jackie Robinson pkwy got my rin back in a days time 5 star service all the way
Very helpful staff, they go out of their way to help you, returning customer.
Incredible service. Fantastic work and a really great price.
Overpriced, nastiest cashier ever! Wouldnt take anything to them!! They make up prices as they go. Wth??
Very honest place. They are very straight and clear about their job...
Best Mechanic in the 5 Boroughs... Right job @ the right price
They get the job done and don’t cost an arm and a leg! Thanks Roberto and crew!!!
Busy place.nice owner take care customer. Good service.
Super friendly and honest. I wouldnt go anywhere else.
This is where my family all go to fix our cars. Roberto takes care of us
Best place to have your rims repaired
Robertos the man. Very informative and reasonable prices
My car is going well
As always great service
Professional, very good service.
Attention to detail and great 💪🏿work
Honest people, and great service
Great service as always!!
Have to be patient with them but they get it done
Always good service
Great service and pricing
Fast , and reliable.
Always friendly and professional
Friendly and thorough service
Fast and efficient workers
Great service!
Great service
Great
The Very Best
Great service
Extraordinary...
Honest mechanics
Specialty upgrades
Great Place
Excellent service, fast, honest and fair prices.
Highly recommended and honest🌟🌟🌟🌟🌟 👏👏👏👏👏
100% satisfaction guaranteed, I dont change them for anything. Thanks guys
Zero good
🍾🎂
Grest
Total reviews rating 4.8
114 Reviews for Northeast Auto Clinic 2023:
Review №1
2022-07-09My go to mechanic. Very fair prices, all work is explained, no pressure tactics. Estimates are written clearly. The work is top notch, Ive never had a problem. They kept my 1999 Toyota longer than it probably should. Honestly the only negative is they are really popular so they get very busy. Trying to pull into the garage can get hectic because so many people go there.
Review №2
2022-01-20Ive been bringing my car to Roberto for about 6 years now, he is the most honest mechanic Ive ever met. I spent years trying to find an honest mechanic, glad I found one and will continue to bring my car here.
Review №3
2022-02-08Roberto runs an excellent repair center. His employees are great and they treat you like family. There service is excellent
Review №4
2022-02-14Number one place Roberto and his staff are great. Its not often that you get a mechanic who is honest reliable and fair with the prices
Review №5
2021-12-31Robert is the best,HONEST MAN ! When you find a honest mechanic don’t let go trust me ,if he can’t fix a certain issue he’s not going to try to to talk you into fixing things he’ll tell you that he wasn’t able to do certain job and guide you toward the right person !!
Review №6
2022-06-21I DONT KNOW IF THE SAME OWNERS STILL RUN IT BUT BACK IN THE LATE 90S EARLY 2000S IT WAS TWO PUERTO RICAN BROTHERS I WONDER IF THEY STILL OWN IT MY FATHER OWNED THE LIQUOR STORE THEY CALLED HIM JESUS
Review №7
2021-07-01The staff here is polite, friendly and professional! I had a minimal wait time but I would suggest calling ahead or coming as early as possible, they are very busy. I was getting my inspection renewed and an oil change but I appreciated that they didnt try to upsell me. They were also kind enough to reattach a part that was hanging from my car that I didnt even realize. Paying was also fast and efficient. I will definitely go back for other car services.
Review №8
2017-06-22I went to N.E.A.C due to the nice reviews on YELP but still there is that skepticism. I get my car serviced at MB Manhattan, they offer rim repair service, after several repairs and $300.00 each rim, RIM repair said that my rims could not be repaired any more and that I should buy a new set. Or that the only thing left to do was to patch up the rims and paint them. I said ok, proceed..... some months later I came across N.E.A.C. (yelp) because I needed the rims to look like new again (image is every thingy!) so what was I saying.. ohh yeah!. not only did they repair my rims, but they look better than new!!!!!!!!!!!!!!!!!!!! look at the pickys I could not be any happier!!!!!!!!!!!!!!!! The repair guy (from TEXAS) told me I can scratch the rims another 100 times and he can repair them.... there is plenty of meat for him to work on. lol they are the best!!!!! if you are anal about every little detail... this is the place to go :0)
Review №9
2022-04-05Best auto shop around. Great experience everytime.
Review №10
2021-05-18Mechanics are very courteous, with thorough knowledge of their works, and fees are extremely reasonable. They are loaded with works, but still will take of my work after a little waiting. I already recommended them to my friends.