NORTHERN BRAKE AND TRANSMISSION in Long Island City
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Long Island City, Queens County, New York, US
Site: http://www.northernautorepair.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–3PM
- Sunday:Closed
Update: Its not the place but the mechanics they hire. New review based on additional work performed. The mechanic must have snagged a hose while working on the car. Steve at the counter said theres a transmission leak and would need the car overnight and remove the bumper to fix a transmission cooler leak. By the evening there was a puddle of fluid under my car.?? This was not present in the morning when I drove the car into the shop for a coolant/hose change. The next day, after personal review of the leak, i find the hose pulled and clamp moved which caused the transmission fluid leak at the transmission cooler. Steve should have reviewed this mechanics work prior to telling me he needs the car overnight. Also, I supplied dealer hoses and clamps for replacement with a radiator flush. I find the factory clamps I purchased were not all used. The transmission fluid leak that was non-existing prior to this visit only cost hours of my time and some fluid to fix. Steve should have reviewed this prior to telling me he found fluid leaking and explaining hell need the car overnight. I also was not happy with the bill being $100 over from quoted price.Original review and original work is still okay.Work was done on time and within quoted budget. I am familiar with auto repairs and very impressed with the good ethics and workmanship. I would highly recommend this place. I delt with Steve at the front counter and the mechanic who worked on my car. As needed, I will return. Thank you Northern Brake & Transmission Center. Their hours make it convenient to drop off and pick-up if working in the city.
I only trust Steve and his work. Having been taking my car to Steve’s place for over 10 years. Steve and his team have skills and experienced in auto repairs and detect issues before they become major problem. Steve is honest with his assessments and his rates. Save your time and money for repairs and routine maintenance.
Used these guys multiple times. Very professional and very good at communicating. Clear on what parts were needed, costs, etc. Great value and friendly.
Steve services our fleet of vehicles and always does great work. Unlike dropping your car off at a dealer, where you have to make an appointment, wait in line to talk to a service advisor and then figure out how and when youre going to get your car back, Steve takes your car right away, asks a couple of quick questions and gets the work done. Pick it up again on your way home from work. Very convenient and close to the Subway.
Ths place has horrible customer service I wouldnt waste my time there.
I’ve had my Subaru Baja worked on by several great NYC mechanics over the years, including a dealership. I now need a complete brake job. I didn’t want to pay the dealer price, so I had my ScoobyTruck towed to Northern Brake and Transmission solely based on these Yelp reviews. After discussing the job with Steve, I have complete confidence I made the right decision. Steve showed me everything I needed to see under the car and described very clearly and with detail what the job would entail. I really appreciate the time other Yelpers spent to review this shop b/c it has saved me lots of time and worry. I’ll update this review and add the 5th star once I have the car back later this week.
Just had my brakes and rotors done and it was a great experience. Steve clearly laid out my options for me, communicated throughout the process, and the prices were fair. I’ll be coming back for any future needs.
The most unfortunate, overly costly car repairs are over! After experiencing several mechanics that overcharged and underperformed for their services, I had the absolute pleasure of taking my 2002 Toyota Celica GT there and was blown away by the customer care and service. I highly recommend Great Diagnostic Center for all your repairs you may need for your car. Theyve got my loyalty.
I usually don’t write reviews but because of my great experience with this place I decided to do so. I am not from NYC however I did travel there recently to attend a funeral. As I was driving from GA heading to NYC my car started making a horrible noise. I had no idea what was wrong with my car but I prayed about it and continued to drive. I had no choice in the matter. A few weeks prior to driving to NYC I had my car serviced (oil change) at Pep Boys. Pep Boys messed up car really bad. And they even told me the guy that was working on my car was new. Now I have a BMW X6 but I felt it was safe to take my car to Pep Boys for the oil change because my sister takes her Mercedes there and my best takes his BMW X5 there. However I think because the guy was new at Pep Boys he didn’t know what he was doing. Anyway, before getting back on the road I knew I had to have my car looked at. BMW said they couldn’t check it out until the 7th and that was too long because I needed to get back to GA. Now I remember the last time I had break issues when I visited NYC some time back. I went to Northern Break and Tire and they did a good job at fixing my break issue. I decided to bring my car back to this same place to have the noise checked. First of all the guy is very friendly. He explained what he will check and do and gave me a rough estimate on how much repairs would cost. He gave me best case scenario and worse case scenario. Now this man could have easily given me worse case scenario but he didn’t. He was fair, honest and he did everything in his power to save me money. When I picked my car up he even showed me the bad part and explained what went wrong. He even told me about future repairs and how to avoid them. My BMW dealer don’t even take the time to explain what they did to my car. My car is back on the road. I drove 800 plus miles back home and my car is driving great. I would give this place 100 stars if possible. Thank you Northern Break and Tire for a job well done!
If you are looking for an auto mechanic you can rely on to be honest, fair, and reliable then you have just found one. Steve has kept my car running for years now and just today gave it back to me in mint condition, ready for yet another 6 months criss crossing the country for work. He has never done more work than necessary, yet never lets anything that need to be fixed go unattended, always calling me first to let me know what he has discovered. He has gone out of his way to find and install quality parts at the best price possible and has a level of quality that keeps him from using substandard parts or doing half jobs that might put me in danger of breaking down. He treats my car as if HE was going to be driving it. I cannot stress this enough: He is the most trustworthy, reliable, and damn nice auto mechanic in this city: the kind that you didnt think existed anymore except in black and white movies and Mayberry. Dont think twice if you are looking for help with your car: come to Steve.
A few years back I took our van into Northern after having it looked at by a few different places, none of which gave a definitive explanation of what might be the problem and responses ranged from Not interested in working on it to quotes in the $2-3K range. Steve at Northern took one look at it, diagnosed the problem, explained it adequately, and did the fix for less than $500. Ive been going ever since and always feel that Steve and his team do quality work.
Crooks beware run far there are way better shops out there
Omg these guys are awesome I mean I branch my Ford Focus 2012 old school car with issues gears stuttering shaking noises (burned transmission fluid was the one of the issues)...just 2 days later and my car feels brand new I mean I’m relearning the feel drive to my car again that’s amazing!!!just amazing this car means a lot to me. Thanks Steve u da man bro.
Always honest and knowledgeable. Their passsion for motor vehicles have made them earn more customer who trust their services I being one of them. I highly recommend these guys!
Owner was very helpful explained all my options gave me a detailed estimate and was half the price of what the dealership quoted, and then the fixed it perfectly. They have a customer for life . Thanks Steve!!!
They tech is a true professional and was extremely helpful from the beginning to end of having my car b brakes repaired. Recommended!
They worked quickly and my car looked brand new when I picked it up. Skilled and hard working crew! Highly recommend these guys!
Excellent service , honest , reliable and very professional....dont go anywhere else..this is the place..after trying couple of places I was tired of people ripping off my money ...thanks god I find this place and my transmission issues are gone...recommend 100% ..Richard from queens NY..
Prompt service reasonable charges. I have been a regular for the last 4 years and I have been pleased with their work so far. Keep it up!
Poor work take your money elsewhere
Cannot say enough good things about these guys. They consistently do great work, are honest and helpful, and care about their customers.
This place will get your job done fast, cheap and well done! Very friendly people, Steve will never fail to offer you a coffee when you walk in ;)
Quality workmanship at a great price.
Great guys so helpful... Fixed my tire and have me an incredible price highly recommended
The crew here is skilled, honest and efficient. They do good work, wont scam you with bad parts or unnecessary work.
These guys are so helpful, explain things in a way you understand and will work faster to have your work accomplished on time. You dont feel like they are taking advantage of you! Save your time and money!
Steve is an honest and well priced mechanic. Hard to find in NYC. His shop is worth the trip to Queens.
I prefer you go to these guys for all your car services. Their services are top notch and are very honest!
This shop is a master of the automotive craft. They will go to great depth to solve your problem and explain the work to you as well.
Really friendly owner and honest service. My brake service came out under the original estimate.
Believe the hype. Great shop. Professional, honest, and reasonably priced
Aggressive ,rude managment .Expensive , unprofessional.take your car to the certified dealer same price and get treated better .
Great workers great service quality work and will go back
They didnt even asked me if they can help. Terrible!.when someplace else.
Excellent work, very trustworthy shop,!
Always EXCELLENT!!! The manager, Steve, is a PRINCE of a guy!!!!!!
Great auto repair shop.
Excellent service and repair work.
Great service
Quick inspection
Total reviews rating 4.4
50 Reviews for NORTHERN BRAKE AND TRANSMISSION 2023:
Review №1
2022-08-08I was looking for a reliable mechanic in the long island city/queens area after my previous mechanic didnt do what he should. Its really really hard to find a good mechanic thats honest.After some research and talking to Steve for the past 10 months I started to trust his craft and knowledge. Every vehicle I brought to him was diagnosed spot on. Never picked up my car and something else was wrong but better than before. I drive 200 miles a day need a reliable mechanic that does emergencies and thank God i found Northern Brake and Transmission.
Review №2
2022-08-08Been coming here for over 15 years and the quality is top notch. Steve is the best car mechanic I’ve ever met, never go anywhere else. Job is always done right 100%. They genuinely care about doing the job right
Review №3
2022-08-08Been coming here a couple years now with a problem car, they are always willing to work with me and have often times squeezed me in to thier busy schedule. They have always been more than fair with pricing and with problem solving, with excellent communication. Absolutely recommended if youre looking for a reliable mechanic in the area.
Review №4
2020-07-06Quality, quick and affordable! I cant thank Steve and his team enough for taking such good care of our transmission issues. They are the epitome of a quality, reliable car maintenance shop. A few lines were rusted as we were traveling from out of town and he was able to fix them quickly, and at an affordable price.We chose Steve from other reviews online and so glad we did, he went above and beyond!
Review №5
2022-08-08I Shazam have been coming to the shop for more than 15 years The guys are reliable and I never had problem with anything Ought to go back after it was fixed I recommend this shop to anybody and I tell you this guy is the best and I give him a 100%
Review №6
2022-01-16I was able to take my car to Steve, right before I went to work in the city. He diagnosed a lot of issues with my brakes that other mechanics had actually missed. All in all, he gave me very affordable prices from the labor to all of the parts that were needed. He provided EXCELLENT and TIMELY services; he and his team will be my mechanics from here on out.
Review №7
2022-08-07Terrible customer service and they messed up my car. I knew I should of went elsewhere.
Review №8
2019-07-29Steve and his team are incredible!Ive been taking my work vehicles and personal vehicle here for about 4 years now and there isnt a car he cant fix.Fair prices, perfect customer service and quick service.
Review №9
2019-10-22Simply stated, the best! Steve was outstanding to work with. Car wouldnt move out of park. Thought I had a major transmission issue. Steve and his crew took the vehicle in, ran diags on the entire system, figured out that my issue was actually a problem with the battery and a lack of power distribution. They put in a real battery (not the junk I fell for and bought at Pep Boys), ran a few new wires and grounds and my car has never run better. No joke, has NEVER run better. Steve took me through a few pointers on what to do if for some reason my car wont move out of park. They did it for next to nothing as far as cost is concerned. Thank you, Steve!!!!!! You guys are the best auto shop that I have ever dealt with.
Review №10
2017-08-13Went to a few transmission shops in the area and Steve was the only one who said that he wanted to check it out before directing a rebuild like the rest. He checked out the transmission and recommended we try a different strategy. It worked and the car is working like a champion. Steve is an honest and thoughtful mechanic and diagnostician. Highly recommended. Ill be back.