Northwell Health-GoHealth Urgent Care in New York

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Phone: +1 212-897-1995
Site: https://www.gohealthuc.com/north...
Opening hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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Total reviews rating 4.3

123 Reviews for Northwell Health-GoHealth Urgent Care 2023:

Review №1

2022-08-01

The staff were very professional and welcoming, the provider has an excellent bedside manner, he was extremely thorough, and was able to explain the nature of my illness. In a way I was able to understand. I was quite impressed with his attention to detail and had a sense that he was genuinely concerned with my health. Thank you Team @ Northwell healthE. 81st St. Urgent care.

Review №2

2022-05-24

Went there as I cut myself very badly and the guy did a great job stitching me up… But when I went back out the stitches out they didn’t have time they were rude and the woman at the desk couldn’t get off her phone long enough to help me. This is what you call good health. Try to make an appointment to get the stitches out and they’re booked up so actually my dentist took them out of my finger as they were well ready to come out. Don’t Go there they don’t know what they’re doing.

Review №3

2022-05-21

I have been to this location a few times and never had issues until my visit yesterday. I made a 5:45 PM appointment for a Covid test. I arrived around 5:40 PM and the receptionist told me they were very busy and it would be 20 to 25 minutes. After waiting over half an hour I asked if I would be seen anytime soon and was told it would be another hour or hour and a half and “it had been like this all day.“ When I incredulously confirmed that all of a sudden the wait had shot up by an hour+, the receptionist became very rude with me and told me “we’re not just a swab and go facility“. I was very confused because I did not see one other person while I was there and staff were walking around like they had nowhere to be. I made a comment that there didn’t seem to be any other patients there and she said to me very rudely “how do you know there’s no one else here?“ I never write negative reviews but I was put off by her rude attitude. If they had truly been running behind the entire day, I either should’ve been called or told when I arrived it would be two hours past my appointment time before I could be seen. Or, when they realize the wait was going to be much longer than they had originally told me, they should’ve told me instead of just leaving me to sit there and wait until I asked. I will not be coming back.

Review №4

2022-07-28

The PA and the team didn’t pay attention to diagnose and fail to throat swab. And they repeated same COVID test and didn’t send the prescription to the pharmacy I had to change. My experience was terrible. Even though there are not many patients, the staff was unwelcoming.

Review №5

2022-04-03

My 27 year old son visited recently for tonsillitis. The PA who examined him apparently urged him to go to an emergency room, made him sign a form that he refused to take an ambulance to the hospital, that the tonsil had an abscess , scared him by saying if infection spreads to the other tonsil he would stop breathing in 1-2 days and have to get a permanent throat windpipe hole to breath...Lenox hill hospital said no abcess. I think the function of urgent care is just write the antibiotic prescription and send folks on their way with hope instead of scaring people aka bedside manner or just say immediately go to hospital we cant treat you, do you need help getting there and do it right away. An experienced professional should know in minutes on a visual exam without testing or temper the reaction due to inexperience and go with antibiotic- it wont kill someone. Which is what the current treatment is anyway.

Review №6

2022-06-13

Had fallen, cut upper lift taken by Dr.Kerrod quickly attended to cut and then recommended a tetanus shot, since I had not had one in many years and fell on a New York City block. Very effficient and supportive.

Review №7

2022-06-30

I was misdiagnosed twice by two different doctors - both said I didnt have any kind of sinus infection. I just went to an ENT and sure enough bacterial infection.

Review №8

2022-08-16

Lisa the provider I saw actually called me twice the next day to check on my well-being. This shows the kind of person she is.

Review №9

2022-01-06

I rarely write reviews but this place was wonderful. I went in last minute for a rapid covid test and was swiftly checked in by a kind receptionist. The nurse I had was incredibly sweet and accommodating- I wish I could remember her name! They have an on site lab so I was in and out within a half hour despite there being a line! I newly moved to the city and was so blown away by the care and level of professionalism I was met with at this Urgent Care.

Review №10

2022-06-23

Dr. Jonathan Zipkin was patient and explained to me about how to care for my injury. The front desk and medical staff were friendly too. Thanks.

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