Online care
Yes
Northwell Health-GoHealth Urgent Care in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Highlights
COVID-19 testing centre
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Tests limited to certain patients
No
Appointment required
No
Referral required
No
Phone: +1 718-502-9879
Site: https://www.gohealthuc.com/north...
Site: https://www.gohealthuc.com/north...
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:9AM–5PM
- Sunday:9AM–5PM
Northwell Health-GoHealth Urgent Care in other cities:
Comments (193)
The staff were professional and friendly, the office was clean, and the physician explained my diagnosis and the steps to take to feeling better.
Wayne the RT that triaged us was so helpful, professional & extremely nice. Our entire visit was about 20 minutes from when we walked in. Overall a great experience.
Was extremely fast and easy to set up. Walked in and got treatment right away. Great staff and doctor.
I was recovering from Covid and was able to obtain a Drs visit online the same day. I was very pleased with their service. However I was not satisfied that I didn’t obtain an antibiotic for my chest congestion. I was told to goto the hospital emergency room due to my chest pain. It was a pain from chest congestion, remnants of covid. It was ruled out that it wasn’t my heart there, and No blood clots. It took 5 hours due to the hospital being overrun due to Covid. Please try to prescribe wait and see antibiotics. Even though I’m fully vaccinated and didn’t need the hospital i could Still use the antibiotic. I still have some congestion today from covid.
Needed a covid test for my daughtes surgery , staff was super friendly and made sure I got my results in a timely manner since it was a holiday weekend.
I feel it is a fine office for when you need to see a doctor right away. They usually are very professional, courteous and see you very quickly. The doctors that I have had interactions with seem knowledgeable and helpful. I like that they see you quickly and at the same time you do not feel rushed. I was a little disturbed by the fact that the receptionist was wearing her mask around her neck. I feel that in a medical office all the staff should be wearing a mask appropriately.
Came here the previous day for Covid pcr tests. The lady at the desk said come tomorrow morning 8:00. We came 7:00 am and waited on line and as soon as we were next she goes I’m not taking any more walk in patients. Disgusting and rude behavior by the lady at the desk and no management whatsoever. Made us wait in line for 2 hours and then kicked us and a bunch of other people out when it was empty. If u can’t take us say it from the beginning, dont make us wait hours and hours when we could have went somewhere else. On top of that she made us wait outside in the freezing cold. Never coming here again
Staff was courteous and seen me quickly. Test results came back relatively quick as promised. Definitely would go back to this office if needed.
Dr. Yan (Eric) Chen was an excellent care provider, very professional and knowledgeable. He made me feel very comfortable and answered all questions I asked. I would definitely use this location if need be again.
Excellent, kind staff! Highly recommend. Extremely clean...thank goodness in this day & age! They have a cleaning staff that i saw go into the previous used rooms immediately as the rooms became vacant. Wait time for my walk- in visit was appropriate.
Endless gratitude to PA Stephanie, whose competent advice and care saved me from a visit to ER and hospitalization. Thank you!
Wonderful easy quick check in process....pull in parking...clean..top notch thorough dr.....New Dorps best kept secret!!
I have visited a few urgent cares in the last year with awful experiences, one of which was at another go health location on Staten Island where she screamed my results across the hall. Today I am so thankful for PAC Mariam Lozah. She was truly exceptional with a welcoming bedside manner. She checked my vitals and throat which I hate to say I’ve gone to an urgent care for sore throat and never even had my throat looked at or lymph nodes checked so the bar was low here but she reached my expectations and then some by being a truly professional and kind person. Thank you.
Called for an unbearable toothache on a Friday evening & they took me right away and gave me antibiotics to hold over till my dentist appointment on Tuesday.
PA Eric Chen is incredible, he speaks both Cantonese and mandarin so i dont need to translate for my mom. He is very knowledgeable and friendly. The place is new and clean. All the staff are very nice. Good service. Will definitely recommend to our friends and families.
Went there for a covid test for my son, got a time online, in and out fast, the place is clean and well organized. Asked some questions about my sons blood pressure, PA Eric Chen is very patient, friendly and professional! Excellent experience, thank you. Highly recommended.
Easy soon appt, good location. Very organized, professional, friendly, patient. Premises very clean. Very pleased with each staff person, thorough interview, check up and explanation. Thankful to have chosen this urgicare when I was ill. Highly recommend. I am a retired RN and can appreciated quality care.
The staff was very friendly and very helpful. My dad has dementia and they were very caring. Thank you for doing the Covid test on him and for being so understanding.
We have used Nothwell several times before and been very happy with the service. Unfortunately this time was not the same, we questioned the Nurse or Tech not sure ( she gave the test). When I called insurance to clarify and went back in her response yelled from the back “ I am not going to deal with her” was extremely unprofessional. Might rethink using this location again. Such a shame since usually they are amazing. Have never seen her there before either.
At first this was my to go place. Never wait in line and staff is great!Financial aspect of it, not so much.My last and final visit I was asked to provide credit card , when I requested to opt out the front desk lady asked me to pay for the rapid test. She claimed that they have hard time with insurance covering it and once I pay for it Ill be able to file a claim with the insurance. I again requested for them to bill the insurance and whatever insurance decided to underwrite as deductible or copay Ill gladly pay. In response I was denied service.With a toddler in my arms running fever, I passed the credit card since I needed to know if its covid or not. She then asked me to sign the electronic pad claiming its for payment. Later I found out that $75 rapid test was billed as a copay and my credit card was stored ( based on the email Convenient Payment Agreement Activated.). Insurance will not reimburse me and I wont be able to file receipt with FSA since there is no EOB describing the service provided.My problem is not about the $75, I simply do not like being lied to. Hopefully you will find this useful and like me use another urgent care.
They are very friendly. They answer all your questions and if they dont know the answer they will surely.get you one. I.find the wait time no bad at all its pretty quick. I also like if ur any of ur dr apart of northwest they can see your results and notes.
Fast and friendly. Their PA Stefanie was super nice. She processed my Covid test quickly and we were even able to wait for results. WE RETURNED 8/21/21 FOR COVID PCR TEST. Upon arriving, we were seen promptly by a very thorough and friendly RT named Wayne. He was very careful in collecting the nasal swab and we received our NEG results 2 days later.
Its not right that no one is allowed to sit in the waiting area. I was told to wait in my car. Thats fine...if I had a car. I had bad foot pain and I tried to ask if it would be ok to sit down, but was abruptly told in your car. Not even caring about my situation. I had to stand outside in pain in the heat and humidity for almost an hour. I understand that things are a bit different these days with covid, but I think its unacceptable that no one is allowed to sit in a waiting area at a medical facility. Not the friendliest staff there either. They give off the impression that youre bothering them or they really dont want to be there. Just a bad vibe overall.
I went there today to be tested for Covid as well as my two kids (8 & 2 years old). The staff was so helpful! My son has ASD and was crying, my daughter also crying because she was nervous about the test. The staff were great with trying to calm them down .... and myself lol. They were quick and efficient. Will go there again for any future needs. Thank you !
I checked in from my car when I got there. I was in and out within half hour. The staff was professional, courteous and very pleasant. The place was spotless and very much Covid compliant. I truly recommend it.
Both the doctor and the assistant were kind, polite, professional, and thorough. I was very pleased with the care I got. I was not rushed, and they both really listened to me. I would return there for sure, and would recommend this urgent care. I have been there in the past and always had very good care there for both my daughter and myself.
Front desk lady was very curt and acted as though you were bothering her by being there ,when I first walked in she was not at her desk but having a personal conversation in the back which could easily be heard from up front , when I said hello out loud ,her response was sign in on the tablet ,not hello good afternoon, nope just sign in. I had already signed in on line so was not sure what to do so waited patiently for her return to her desk but she was still too busy with her personal conversation which included some colorful language ,she did not return so I signed in online as other patients were waiting for tablet, well when she did finally return to her desk I approached and she just ignored me until I said hello, then she responded yes, I told her I was confused cause I had signed in online and now the tablet sent me another form to fill out on my phone , to which her response was well you shouldnt have signed in on the tablet. I said but you yelled from the back to sign in and her response was just give me your ID and insurance card. The other couple looked at me in disbelief, I have never felt so unwelcome and uncomfortable in a place that was supposed to be attending to sick people. Will do all my best to not return to this facility if possible. One good note the nurse that took my vitals was very caring and professional.
The Best experience ever!!! The staff are welcoming, pleasant, and professional.⭐⭐⭐⭐⭐
Absolutely the worst urgent care experience I have had in my life. Went in after suffering bad side effects from the Covid vaccine. Dr said they could not help me and basically sent me home. Went to a different urgent care (CityMD) and Dr immediately sent me to the hospital, probably saving my life. Then Northwell Health had the gall to bill me for the visit despite giving them my insurance information and despite the fact that they could do nothing to me when they were in fact irresponsible and should have sent me directly to the hospital, as the Doctor in CityMD did. Please do not go here if you value your life and health, they are irresponsible and the doctors do not have proper training if they send a patient home who clearly needed to go to the hospital. Will never step foot into another Northwell Health ever again.
Ive gone to this particular GoHealth Urgent Care previously before for myself and my family as well and the staff is amazing, very attentive and they answer all questions. I would highly recommend this Urgent Care to anyone.
One of the staff went out of her way to make sure my husband had his Covid test results for cancer surgery at MSK the next day. I don’t have her name. It was the NEW DORP center. Very pleased. Ty
The girl doing my COVID test was INCREDIBLY aggressive. When she stuck the cotton swab in my nose she shook it around. I was confused and asked her to be more gentle and she refused, saying, “This is the way I do it.” This is probably like my 10th test & it’s never hurt this bad. She was also rude and looked like she didn’t want to be there. This place is usually great but terrible this time around thanks to this one nurse.
Went in with a sinus infection. Without looking in my nose or examining my sinus infection, was told I should take Advil and drink water and come back if it got worse. I explained it had been getting worse which was why I was there. The PA dismissed my pain and said to try allergy medicine. Went to CityMD the next day, where I was actually examined and given an antibiotic. A waste of time and money that borders on malpractice.
What a pleasant staff and Physician Assistant. I took my 17 year old son with autism, for a 1st time Covid test. I was so nervous, because I didn’t know how he would react. I know a normal person doesn’t find it pleasant. Let me tell you, it was quite stressful. However, the PA handled it professionally, as well as gracefully. They were knowledgeable and took the time to explain the PCR Covid test, about the results, and after care. Both my husband and I were very pleased. Especially since my son had negative result, and can go back to school tomorrow. 😀 Thank you, stay safe, be well, and God Bless !!❤️🙏🏻❤️
PA Aanonsen was very compassionate and caring. She was easy to talk to and she was very attentive to my needs. I’m grateful to have met her. The staff at Northwell New Dorp GoHealth is why I always go back.
Received a bill in the mail saying I owed a balance from a service date of July of 2020, but I didnt even start using this urgent care until December of 2020. Called the billing office and I thought everything was resolved until i received the same bill in the mail one month later. Im not gonna go through the ordeal of getting a hold of someone from the billing office again. I decided to take my losses, pay it off, and never use this urgent care again.
I liked that I could get a time to come on online. I was taken right away. Girl at desk was efficient and kind - nurse and NP or PA (?) was also very kind and knowledgeable. Very clean and well run office
The receptionist was awful. She was very nasty and rude to both me and my girlfriend. Someone like that should not be working there during these hard times. This occurred this past Thursday in the evening.
I must say my experience was positive. Staff was courteous, it was a pleasure to be treated with respect and not feel rushed out of the room. I was showed compassion which unfortunately I havent even seen at my own primary care center. Also the call back to see if I was feeling well was a pleasant surprise.
Made an appointment the same day I called and the staff was very helpful
I went for the antibody test,the family went for covid test.The female tech was so polite and professional. She made us feel comfortable throughout the whole test and was great at drawing my blood sample. Thanks again
Safe , fast, and friendly staff .!! They really cared for me well and took all my needs into account during my visit 5 star service. The online checkin was super easy
I appreciated the staff and their efforts. Big fan of Wayne, the X-Ray tech.
Staff very friendly and professional. Office is clean as well. PA has great hand for bloodwork. I would recommend this location.
The doctor was knowledgeable and straight to the point. Good customer service was provided by the staff. An all around great visit !!
The Nurse Practitioner Sarah is beyond amazing, she made me feel comfortable & overall knows what shes doing. I was able to be seen before my appointment & in and out in less than 5 minutes for my Covid-19 test. My results came back before I was able to get home.
Only issue is have to pay for rapid and the turn around for test results takes too long
So I left Friday with recommendations for zyrtec and an rx for ear drops, and within hours of leaving I became worse and started spiking fevers. I am now covid positive. Although friendly enough the visit felt dismissive, especially on my complaints of a rising temperature and feeling the effects. Please don’t use forehead thermometers on symptomatic patients, please test sick people, and please don’t put people in a “textbook” vital signs box, especially a nurse working in direct contact with covid patients. I may not have had to struggle seeking help elsewhere if we decided to test that day to be safe. I should have been more headstrong but I felt I wasn’t getting anywhere at a point, especially when I was warned they may not test before I even got a few words in about my concerns.
Went online, scheduled an appointment for a rapid Covid test. Entered my insurance info online, approved everything and when I showed up I was informed they dont take insurance for rapid and was asked if I wanted to pay $200. Receptionist was completely unhelpful and aggressive. Go to Circle or City MD
I took my 3 year old son since he wasnt feeling well and his ped. Is at bk didnt want travel that far fir a cough. So we went the staff were nice even when my son spilled water on the floor, thats was really bad and so embarrassing but the staff took it nice. So my son saw Maria she was so kind and friendly and very experience. She prescribed cream for my son hands eczema thats was cracked n all ugly and let me tell you it was for a long problem. But after her visit I feel his hands healed really fast. And cough was gone in 3 days. Over I love this place. There isnt a long wait and clean.
My wife and I have been here a few times. Staff are always friendly and PA would explain diagnosis, symptoms, and care. Ive had issues with the online portal and a billing issue with my insurance, both of with were resolved in 10 minutes with a phone call to their office. Id definitely recommend this place.
The doctor was very personable and took the time to explain the diagnoses and progression of the symptoms. Very easy to understand and thorough. Very rare to have such a great experience. I would have no issues seeing the Dr in the future and would highly recommend him.
This was a great Urgent Care. The people, the service. Best I’ve ever been to. Highly recommend this Urgent care.
Valon who did my covid rapid strept n flu test was so absolutely gentle for all the tests very understanding listened to everything I had to say about my symptoms. He asked if I had any other questions but he honestly had answered all my questions . Lady at the front desk with the cool scrub cap was absolutely sweet and had me checked in quickly and sufficiently.Hylan Blvd new dorp
An Asian woman that works there lied and said shes the doctor when in fact shes merely the physicians assistant. Why she felt the need to lie to us, especially my mother who was sick, is beyond me. They never said my mothers scans were being sent to a third party and we were never given paperwork that stipulated that. The only paperwork I was given was a white piece of paper that was a receipt. My mother signed an AMA and gave it back to them. No other paperwork was given to us at any other time. They said my mother had an enlarged heart and pneumonia in her left lung. None of it was true. They prescribed pneumonia meds for her and claim she should still take it. Not so sure about that. What really pisses me off is that woman misrepresenting herself as a doctor.
Friendly staff, nice clean environment and The Dr. was great! In and out and my prescriptions were sent right over! Definitely will be my Urgent Care go to!
I went to this facility today for a huge scare. Woke up with a large lump in the back of my head. I was so scared, shaking and sweating. The place was spotless and I was seen immediately. The PA Maria was WONDERFUL and so knowledgeable. She took her time and explained everything to me about my swollen lymph nodes. I would not hesitate to go there again or even recommend a loved one. This place is AWESOME....and Maria is even more awesome. Thank you!
I was there several times and never spent much time. Very friendly and professional staff.
Receptionist super helpful- especially with my out of state insurance.Dr Cho was caring, kind & wonderful. Gave me a prescription & advice and sent me home to recover. Called a few days later to make sure I was feeling better. I visit SI often and will return if I am not well while I am in town.
The staff was great, the Dr was very caring. I went in thinking in had an ear infection, the Dr asked me about symptoms i would have never thought to mention, turns out I have the flu. Im now on my way to feeling better thank you so much. I highly would recommend going here
I had a great experience. The staff were professional and took the time to listen. I also appreciate that I received a follow up call to see how I was doing. Thank you Natasha and Dr. Jean Cho.
Staff was friendly, professional and caring! Short wait time! Explained everything I needed to know about my illness! Will not hesitate to go again!
Very pleasant experience. The receptionist and doctor were very kind and professional and where quick to put me at ease. The place is very clean and the wait time was relatively short. Highly recommend this urgent care facility.
This was such a pleasant experience. I had a laceration that needed stitches - not something you want to fool around with. Their PA Gina was so professional and proficient I cant thank her enough. I was not asked to write a review, this was just a great experience. I would recommend.
I visited Northwell care center approximately 3 times and each time has been such a pleasure. I was seen within 5 minutes by professional PA’s and staff. Each time , I was given undivided attention and treated kindly. I will always seek this facility as a source of help if ever needed in the future. I highly recommend .
The staff was very friendly. There was basically no wait, unlike an appointment at primary care doctor, that sometimes you can’t even get an appointment with at the time of sickness. I was very satisfied and highly recommend them. Thank you.
Fast and friendly staff. The doctor accurately diagnosed my children and prescribed them medicine and we were on our way with 30 minutes. Awesome experience
I received a COVID test. It was by appointment. Everything was efficient. They asked whether I needed a flu shot and took care of that as well.
Excellent, quality service. Very friendly staff. Receptionist was very attentive and helpful with check in. Greets everyone warmly when they walk in. I went in on a holiday, and receptionist and doctors, etc. did everything they could to make me comfortable.
View looking for the covid-19 testing avoid this place at all cost. They promised to call me when the results become available but they never did. I tried to call them but no one would answer. They tell you that you can also get your results on their website but its impossible to create an account. Dealing with them was a nightmare! I hope I would never have to deal with them or with any other Northwell facility ever again.
Staff and services excellent - cured my infection with meds - Thank You All So Much - Youre The Best!
I’ve been to this site twice within the past 6 months. Each time I was greeted with kindness and the wait time was minimal. I appreciate the follow up calls as well. Service was excellent. I highly recommend this place to anyone in need.
Such a friendly, welcoming team! Receptionist was very kind and helpful. Check in very easy. Quick service. PAs very thorough, caring and efficient with treatment. Very clean facility. 💜
Had always had good experiences here until recent medical error/incompetence related to diagnostic testing.
The doctor was nice, attentive, knowledgeable, overall experience was great provided the circumstances. My daughter was really sick and we left the office glad we went there. Thank you!
Took a while to get the appointment but once it was made everything else went smooth. Got the results back in two days. Not bad
It’s simple make an appointment and you are seen treatedcompassion And courteously
This location is fantastic! I know I can go here and be accurately diagnosed and be out the door within 30 minutes! Wish I could use them as my primary doctor. Everyone is professional and courteous.
Very courteous and caring. I got the results very quick. It was easy to schedule and find a convenient time.
I had the most pleasant experience. The doctor was very kind, knowledgeable, and thorough.
Thank you so much it was a great service, was very surprised when that night Dr. Lisa called me to ask how I’m feeling
My experience was amazing and staff were very nice and professional. Also the doctor actually called days later to see how I was doing which I felt very good about
I made an appointment and they took me exactly at the time of the appointment. Very professional and clean office. Plenty of parking too.
Very organized and well run. Staff was friendly and good bedside manner
This has to be the best medical experience I had in years. I got right in they were polite gave me excellent medical care and followed up with me. They deserve an award!!!
Best experience ever!!I hate to go emergency but this experience change my mind. I’m from the city and was really sick in state island these people bring me alive in 10 minutes. Not waitNice staff
Excellent Experience amazing staff service was fast
Super clean, seen very quickly, they made my child comfortable, spoke directly to him, all around pleasant experience under the circumstances.
Everyone was extremely nice. The place was clean and I felt comfortable being there. I would definitely recommend them.
My first time here and they toke care of my daughter right away was very nice and friendly people
I was there on Tuesday night and was treated like the president of the United States of America. . Truly shocked as how they ALL cared for me .. not a fan of the online sign in .but thankfully was helped with that 2 seconds after entering the building. .
Quick and professional as can be! Woman at the front desk was amazing as well.
Loved it here. Very clean. Very professional. Service was fast and great! I have gone there twice and took my children. All times i have experience wonderful service and professionalism.
I went twice to the one on Hylan Blvd near New Dorp Lane and was so satisfied with their service. You dont wait long, the doctors are great and the facilities are very clean.
Professional service and personable staff.Answered any question I had. Quick visit, never felt rushed.
Staff is kind and professional. My daughter prefers to go here than to her pediatrician. Service is quick and efficient. I highly recommend.
The staff was professional and followed CDC covid guidelines. Quick service and friendly staff
Never again felt rushed when I told the physician my problem she dismissed me
Came in for severe headache and from the moment I walked in the staff was courteous and very sympathetic. The PA Maria was very nice explaining everything and making me very comfortable. Excellent!!!
On my recent visit to New Dorp site, I was treated respectfully, by professional and knowledgeable staff. Most pleasant and quick visit. I highly recommend this healthcare facility!
Excellent , speedy service ! Everyone was kind and professional ! The PA was thorough and even printed out a detailed report of the case with symptoms and remedies.
Very pleasant and helpful. Went the extra step. Good parking and kept to time of reservation.
Great urgent care. PA Cho is excellent. She takes time and listens to your concerns.
Very friendly, attentive staffHad no waiting timeEasy check inAfter a bad fall , they evaluated meTook X-rays and treated me very wellThank you
Courteous staff and very quick! They were knowledgeable and very understanding. Would go back again!
Very clean, was seen quickly. Check in process was efficient. The doctor was very thorough. Will use them again.
I wish they have ZERO stars, I’ll give it with a big smile on my face , don’t wanna waist my time on the review, but it’s one of the worst company , good luck guys dealing with them .
It took 2 hours to see the doctor and after the doctor was seen another 40 minutes to get an xray and paper work done. So almost 3 hours total.
Always a good experience at this location. Friendly staff, clean office, thorough exam and little to no wait time.
3C has been very attentive to my needs and very understanding with my needs my room was very well taken care of and the bathroom was very clean I would recommend this Hospital to anymore that needs it God for bed.
Incredible staff- very professional they even cater to 7month and older babies - my goTo spot when the pediatrician is over booked!!
We had a great experience! No paperwork filling , very quick. The staff is very friendly! Will recommend!
Very clean, staff are friendly, good high technology, work fast, short waiting time!! I highly recommend to all.
Excellent service. Was attended very quickly. The staff was very professional and friendly. I definitely recommend.
The staff was very pleasant & helpful, the Doctor was very nice & thorough. The place was very clean.
Fast and reliable staff helped me ans quickly ans privately , reliable as always
The Staff are very knowledgeable and always help with your treatment plan. I highly recommend this place.
Excellent service, courteous staff and amazing provider would definitely recommend!
Nice people. Good if your dr is not in. I prefer a dr to be in the building instead of a PA by themselves.
Everyone was helpful ,thorough and professional
Nice, quiet, organized place with friendly staff.
The girl at the front who triaged me and the doctor who took care of me were both very professional, informative and extremely nice to deal with. Thank you
A truly compassionate knowledgeablepriovider with a warm caring staff She really took her time with me. Thank youCan’t get better
I was taken right away and seen by the PA. The medicine prescribed worked pretty quickly . The site is pristine and very inviting.
Fast , professional service, friendly and very helpful staff! Highly recommended!
The team there was very very nice and they were very experienced and very thorough
Wonderful Excellent knowledgeable personable staff always a good experience have used before and I am sure I will again
What an amazing experience -- the place was spotless, the service was fast and the PA was very attentive. Highly recommend!!
It was on I feel like the staff there was a little rude
Quick and professional for rapid Covid test. Everyone was pleasant.
Pleasant staff with informed conversation of the medical procedures and timeframes performed there.
People SUPER Friendly!Easy communication and Fast Service.They Know What They Doing.
Clean and nice place. I was here several times and every time was quick and professional . I would recommend this place.
Excellent experience, very nice and friendly staff, the PA was very nice and took her time to explain everything.
I would like to say thanks to the team. Very high quality service! Good job!
Very pleasant workers . Was in and out. Even got a call few days later to see how I was feeling.. 😄
Love this place!! Professional friendly staff, clean and no lines!!
Friendly professional service from the whole staff.
Wonderful and caring staff. Doctor very good and compassionate
Not too long of a wait . Answers questions and gives advice ,about your diagnosis ,and plan of care.
Prompt service, sensitive and informative approach, diligent follow up. A great place to get better!
The staff at this site were friendly, caring, Courteous and professional.
Being able to be checked and tested on site after previous exposures put my mind at ease ...
I went in and got the covid 19 test.
They were very prompt and careful staff was great
The staff is very friendly, everything was done quickly and well
Great place quick and clean dr is very good at diagnosis as well !
Everyone was professional and took care of me quickly.
I always recieved fast and professional treatment.
Professional service, friendly staff ,place is nice and clean
Such great staff!! Well run office
Great and quick service. Very much caring professionals.
It was a lost of time I did not receive no help at all.
Everyone was very professional and caring!!!!
Great place. Very nice and professional staff.
Clean facility and friendly staff. My mom and I were seen immediately.
Great facility, no waiting , great professional staff.
No waiting. Justin and Maria were terrific.
The wait to be seen was a little long but otherwise everything went well
Very professional and short wait time
I feel the staff is a little rude and nasty.
The best staff everThank you a lot for everything 👌🏻👌🏻👌🏻👌🏻
Everyone was very nice and helpful
Fast and friendly! Very clean too!
Always clean organized and a quick visit.
Everyone is friendly and courteous.
Urgent care visit was great!
Very nice place. Staff are very kind.
Great Service. Thank you.
Friendly, professional and courteous.
Excellent experience all around.
Great atmosphere , very friendly , efficient
Very good service.
Quick and very caring service
Very nice people!
Everything was great!
Quick and great service
Excellent
Go to a real doctor.
Fast, efficient, thorough!
So so nice ❤😘
Place is a zero.
Exellent service
Total reviews rating 4.6
193 Reviews for Northwell Health-GoHealth Urgent Care 2023:
Review №1
2022-03-13Received excellent care from the moment I walked in the door. The receptionist was very welcoming. I was taken into a treatment room immediately.The nurse who took my vitals was friendly and made me feel very comfortable.The PA addressed all my needs and explained everything to me. The medications he prescribed which were over the counter worked and within a day I felt fine.I highly recommended this Northwell urgi care on Hylan Blvd. very professional employees.
Review №2
2022-06-18I I went there Thursday afternoon on my lunch break knowing I only had 30 minutes and to my surprise the PA was amazing he actually gave me a antibiotic that they had in stock so I wouldnt go over my lunch break and get in trouble. And also embarrassingly as it was to talk to a male physician about a UTI he made me feel so comfortable. I never have to wait to be seen they take me in right away and the staff actually seems happy to be there.
Review №3
2022-05-31My visit at this medical facility was very professional and fast. The staff was professional and kind to me. The health care provider was very knowledgeable and made me feel comfortable while I was there. This urgent care gets a A+ and I recommend it.
Review №4
2022-05-14The experience was better than I ever had at urgent care. The PA was so informative and kind, as was the rest of the staff. I was very stressed out abt covid AND feeling really sick that day, and having the kind treatment of the staff was literally EVERYTHING. Shout out to the urgent care in New Dorp.
Review №5
2022-06-20The Northwell Health-GoHealth PA and Staff at the New Dorf facility certainly provides Great Quality Customer Care at all times . They do great job , listens to customers predicament, answers questions with patience. They don’t rush patient out the door . In addition, facility is well designed, well managed and clean , medical equipment not disarray and supplies within expiration date .. it’s been difficult times for past two years and this site keeps taking care of patients as needed !! Keep up the good job you all do , and many thanks to everyone !!
Review №6
2022-07-06Hi, I had visited the GoHealth office for a pcr test. I have to say, I was in and out! The personnel very pleasant, the clinician took my swab she was personable and friendly. The front desk fellow was very helpful to me for helping me navigate through the portal. Very nice office to visit.
Review №7
2022-07-10The worst!!!!!! I had to go there to get my covid results from the day before cause they dont answer phones and the service that they have leave the voice-mail full and the online call back on the website is a waste of time, Then when I finally get there and ask for my results and the script they didnt put in I get oh its not in the notes I get it its not in the notes but Im a Mason not a doctor or nurse I dont know what certain medications are or what theyre for I never heard of it till yesterday so really Im making it up and its a stomach medicine nothing controled, I get offered to see another doctor but sorry Im not paying for another visit and I cant for the life of me beleive I had to get up and go there just to do this all cause they dont have there phones on and no theyre not busy dont believe what the phone tells you
Review №8
2022-04-24For starters, I only go to this or any Northwell Urgent Care center ONLY if Chai Urgent Care is closed. When my family is urgently ill, I have no other choice. Every time I go, there’s a new conspicuous rule that is a deterrent to receiving professional care. Today my two daughters went in for care and after being registered and waiting over two hours, was then told they would not be seen unless I have the authorization. I eventually received “Wayne Evanss’” email at go health and sent the information but before I did, I posed a question regarding the email request for information. Northwell makes a assumption that all patients have access to an email to begin with. This staff needs cultural sensitivity training. Many lawsuits have been won over something as simple as negligent bedside manner and disinformation. Luckily my daughter is fine but another family may not even waste time and go to their lawyers office. Staff could use a refresher course on it.
Review №9
2022-07-10The operation was very focused and efficient. The Office was busy and I was a Walk-in. This office is my choose band I have been go there for 3 or 4 years.Thank you and your staff for being “Top-Gun” !
Review №10
2022-06-20Did not receive test results within time stated, Had to search out getting results, Then even when the results were available to have them fax to the Dr, I could not get a hard copy printed up at the urgent care center, I was told the results werent available. I had to tell the worker to call the Lab because they were available but not available on her screen...The problem LAB procrastination in download of report..