Online care
Yes
Northwell Health-GoHealth Urgent Care in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Highlights
COVID-19 testing centre
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Appointment required
Yes
Tests limited to certain patients
No
Referral required
No
Phone: +1 929-219-0622
Site: https://www.gohealthuc.com/north...
Site: https://www.gohealthuc.com/north...
Opening hours
- Monday:9AM–5PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:9AM–5PM
- Sunday:9AM–5PM
Northwell Health-GoHealth Urgent Care in other cities:
Comments (135)
I called to make an appointment and had no trouble getting one. I was seen at my appointment time and the staff were very friendly.
Been there on several occasions, most recently for my daughter. While they don’t specialize in pediatrics, the entire staff was incredibly gentle with my daughter & super patient. I’ve always been in & out, never had a long wait time/check in time. I was even able to call & ask questions (several times) after the visit and each time was met with a pleasant, reassuring demeanor from the staff.Love this location 💓
I recommend northwell health located on Richmond Avenue to everyone. They are truly what a drs office should be. Very courteous and caring. It was a pleasure to go there. The drs are so nice and made me feel comfortable.
Horrible! If I can give this place a zero I would!I came in to about the inquiry about the COVID-19 testing that is needed for employment. The lady in the front with light eyes told that I have to make an appointment and the next date wasnt until Sunday.She scheduled the appointment and thats when it got weird and went downhill quick. She told me not to bother coming on Sunday for the appointment because they only had less than 30 left. On top of that she proceeded to say that I had to pay 70 dollars because my insurance wouldnt cover. I told why would you give schedule an appointment with me if you will run out of the exam kits. She told me I wasnt a priority and for me to call other places to see if they have exams and open appointments. I ask for phone numbers to the other places and she told me to google it.She was very unprofessional and taking care of another patient while all of this happened. I just left and cancelled the appointment. I understand that we are living in stressful. But to confuse and dismiss potential patients is out of bounds.I honestly dont like writing bad reviews but I would never come back to this urgent care.If you need COVID-19 test for any reason. Go to Walgreens by manor road. Its free and confidential.
Really beyond shocked by my experince. I had to get a test done which was extremely painful, I was still in pain for 2 days later. Only to find out they never sent it to the lab. I called after 5 days and was just told the results still didnt come back. Didnt even do the bare minimum to check, I had to call back again and hound them to look into it to find out it was never sent. The response, you can come back and redo it I dont know what happened that day. So irresponsible and unprofessional. Made me wait a week for absolutely no reason. I was told the manager would be in contact and was just called back and given her email to send her my concerns. She clearly couldnt be bothered.
Turned me away with a bloody hand, all I wanted was stitches or to be bandaged up but because I said it was at work they refused me. Im not going thru workers comp but they didnt want to hear it. Horrible people.
My daughter had I had an excellent experience at your Bulls Head branch. Everything was clean and well organized. Best of all I got my results the next day which was important because I am having a procedure a few days later. My daughter who is going back to college had her results in 2 days. I will recommend this facility in the highest terms
Our provider was amazing. Very knowledgeable and had a great bedside manor and great sense of humor too which made the process of feeling absolutely awful a lot better. Thank you!
I go to the urgent care on Richmond Ave and always had a good experience. This time my young daughter had a very bad experience. The tech was rough and made her cry. As a parent, I am very upset and disappointed. They need to train their certain staff to be more gentle to young children. I will never go there again.
The staff was phenomenal, easy check in and check out, Justine literally held my hand throughout my 7 stitches ordeal and the Doctor that helped put me back together was very patient with me and did a great job. My wound is healing fantastically thanks to these two
Everyone was professional in the face of these stressful times related to the latest Covid surge. My provider heard my concerns about my health and responded accordingly.
Walk ins only at 8am. No appointments for 3 days. That makes you not an urgent care then.
This was my first time visiting an Urgent Care. I’m really big on reviews and I will say that my experience was amazing. Dr. McKinney and his nurse was very, very nice. I’m so upset that I forgot her name but she was super sweet. I literally waited 5 minutes and that included me providing my information to the nurse before being seen. I was in and out. Dr. McKinney was friendly, knowledgeable and informative. I’ve experienced some bad doctors so I’m very appreciative when I find one that’s great. I will definitely return here. I pray that everyone has a great experience like I did.
Front desk reception tried everything in her power to stop me from being seen. She just received a food delivery and apparently that was more important than someone in pain. Sad. No empathy or concern whatsoever.
My experience with Northwell was great, I was able to walk in, set an appointment then come back a couple hours later. No long line standing outside. The staff was amazing with communicating what to expect.I would absolutely recommend this location to anyone that is in need of services they offer.
The fact that I didnt know the rapid test was $195 each before walking into the office is atrocious. The fact the physicians assistant was excited that I paid for the test is also atrocious. I went to CityMD right before Thanksgiving and the rapid test was free...FREE!!! To shake patients down for $390 knowing people want to be with their family for Christmas is robbery. I have city coverage as a teacher and the rapid test was not covered. I will never recommend Northwell to anyone. They also seemed to care more about patient data than actual healthcare.
The staff is very courteous and the doctors very knowledgeable!The CLEANEST Urgent Care on Staten Island.I was struck by how clean the bathroom was and the examining room was just as clean.I will only go to Go Health Urgent Care.And there was no wait time.I highly recommend them!
Went in for asthma exacerbation with an oxygen reading of 93%. PA never listening to my lungs, never reviewed medical history or medications. Did not offer any treatment in office and let me walk out of the door with that low of an oxygen reading. Will never go back.
I had an appointment this morning to have a COVID test required by Hawaii. Brittany the receptionist was very friendly and I was immediately placed in an exam room. Maria was my tech. She took temp, bp, med history and the nasal swab was just slightly uncomfortable ( she had a soft touch!). I opted to wait for rapid test result since I am 69 and not tech savvy. Maria said no worries. She took time to turn written report into a PDF file and uplo aded it to the Hawaii safe travels website for me. She even gave me 2 hard copies. If you are going to Hawaii go here!!!
I live 2 blocks away from Northwell Urgent Care. Often times, when I have a health issue and I cant get to my pcp, I go to urgent care. Even with the increase of Covid testing, the wait time is not as long as other facilities. Yesterday, I visited Northwell, Matt, the physician assistant, treated me with such care and sensitivity to my issue. He took time to help me and was very attentive, and eased my worry. Nancy, the scribe, assisted Matt; she was very helpful and equally caring. Their bedside manner was top notch. I hope that if I visit Northwell, Matt and Nancy will be there to treat me again. God bless and stay safe everyone, during these tough times. 👍
Warning ⚠️ parent’s ⚠️ this place is not sensitive to children. I had my child taken a Covid test there and the doctor, she was horrible. She hurt my child and she show no remorse. Didn’t even care to ask if my child was ok while my child was hurt and crying. Zero professionalism, zero experience, heartless, not even an apology. Parents be alert 🚨 and go somewhere else.
Unbelievable. I had an appointment today at 9:34 am to have a rapid swab test which I scheduled over a week ago, only to get a text message at 8:23 today saying Good Morning, Regrettably Bullshead GoHealth has only limited resources to perform Rapid in site Covid-19 testing and thus are reserved for documented pre-surgical cases only. All other tests will be processed through the lab. Thank you and we apologize for the inconvenience.
I can’t tell you how professional the staff is from the moment I walked in and the treatment I received from the dr was good and put my mind at ease. Highly recommended.
Review edit: was seen virtually online the next morning after the fiasco described in this review. Service was prompt and I was scheduled for a rapid test for the next day. Only issue is that the phone system here doesnt work so its hard to get in touch with them.Terrible customer service- they do not pick up the phone whatsoever, tried calling 4X and it went to voicemail after I selected the option to speak to a team member. Made a virtual appointment for 6:48 PM the same day because I was exposed to someone who has COVID and wanted to get an appointment for the rapid test, was rescheduled to 6:10 PM for whichever reason. Logged on at 6:10, waited for an hour and a half, and nobody ever showed up. Tried calling the office one last time and it went straight to voicemail yet again.
I visited Northwell Gohealth urgent care in Bullshead today and I want to thank everyone for a very pleasant experience. They were very professional, kind and very helpful. Justine was an amazing nurse...very knowledgeable and efficient. A painless experience and I will return for care in the future. Thanks again!
Was here for 30 seconds and can already tell you this is the worst urgent care on the island. Got here at 7:45, asked for a covid test and was turned away and told its by appt. Only even though 1. Appointments defeat the whole purpose of urgent care, 2. On their website they advertise no appointment needed for COVID testing. See screenshot below. Swabs take 30 seconds and they were hanging out circled around at the back counter and one person couldve just done it but whatever. Save yourself the trouble and go to prohealth up the block on Victory. Went there after I was turned away and they took me in and swabbed right away. This was 5 minutes before their closing time...hope this place can take note of that type patient care.
Matthew Ocaccini is a perfect PA. The rest of the employees act in human and act like they dont care. Matthew acted like he cared and deserves to be recognized. The rest of them seem like they are mad to be working. They act like they dont want to help you. Especially the woman that took my specimen. She was probably the most horrible healthcare professional i have ever dealt with in my life. As long as Matthew Ocaccini is there I will always recommend my friends to go there.
Thank you PA Eric Yan for being patience and caring with my daughter. 🙏🏾
PLEASE whatever you do STAY AWAY FROM THIS URGENT CARE especially when it relates to matters of COVID-19!!! They are the rudest, most unprofessional healthcare workers I have ever come across. (And always seem to be sitting around at the computer doing nothing with no patients around but claiming they’re “very, very busy.”) They “incorrectly swabbed or processed” a COVID PCR test for me and then never informed me of the mistake and kept me anxiously awaiting the results FOR 10 DAYS; results that were apparently NEVER GOING TO COME ANYWAY. They never called, never emailed, NOTHING. The only way I found out was by showing up IN PERSON so many days later. (Because have I mentioned, they never answer the phones either and their mailbox system is “full.”) And the debacle continued when they then proceeded to tell me that because of the mistake my only option now was an immediate Rapid Test which they CHARGED ME $75 for. I later confirmed with my insurance carrier that ALL COVID related procedures, tests, medications, treatments, etc ARE covered by them for 100% of the cost as per their own rules AND FEDERAL LAW, and that all they needed was the claim to be submitted for the date of service of the rapid test and I could be reimbursed once processed. (They SPECIFICALLY TOLD ME that the company, provider, type of rapid test, etc is completely irrelevant; they would pay ONE HUNDRED PERCENT so long as they submit the claim.) However, coincidently the urgent care then tells me that they “couldn’t find or see a claim for that date of service” and so all they would give me is a receipt showing my payment BUT WITH NO INFORMATION WHATSOEVER (no claim, no notes from the visit, etc) SHOWING WHY OR WHAT IT WAS FOR. Their own billing office (which they keep referring me to) admitted even THEY were at a total loss for words because all they see in their system is a PAYMENT on that date for no apparent reason or visit, and so they couldn’t process my refund either because there is no record of me being there or why. In short they swiped my card, pocketed it as pure profit, never submitted a bill or claim to my insurance, and then “lost” (never created!) any traces of my presence in their office for that day. Horrible, horrible mess and at a time where things are hard enough emotionally AND financially for everyone. There is no excuse for this kind of behavior. PLEASE STAY AWAY!!!
Great staff helped us quickly after cutting hand was able the get the bleeding stopped fast very clean place would definitely use again or would recommend it to anyone i know
Great physician and great staff.. They are very welcoming, caring, attentive. They get you in there quick. The doctor explains everything very well as well as the assistant. The receptionist is kind and well spoken... they all are great.
Decent staff, not always the most welcoming. Made to feel like I was being a hassle.
Walked in for a COVID test. There was a man yelling into his phone in the waiting area. I asked him to lower his voice so I could hear what the employee was saying to me. The employee said hes fine and beckoned me to come closer. When the man in the waiting area finished his conversation he apologized to me. I accepted his apology and asked him to raise his mask over his mouth and nose. The employee then yelled at me HEY! I told him where he could stick his hey and left. Plenty of other urgent care centers around where they dont yell at you for following the rules.
Contacted the urgent care location as directed by the PA. (The one whom I saw on Sunday was amazing) Only to be given false information by the on shift PA, disrespect and blown off. The regional Manager was rude, disrespectful, wasn’t focused on addressing or resolving the issue with the staff but that our conversation was disturbing her!I would NEVER recommend anyone going there!
Dr. McKinney was very professional. He addressed what was wrong with me. His bedside manner was polite, and I was seen and treated faster then I have ever been at any Doctors office. The whole staff here was a pleasure to deal with.
I had to go for Rapid covid test for a surgical procedure. They fit me in without an appt and had my results back in 20 minutes. They were so nice and pleasant would definelty recommend them.
The place was so clean and immaculate. Doctor and rest of staff were very helpful, respectful, and courteous. Listened to everything I had to say and helped with everything. I was able to check in online and was seen immediately. Definitely recommend.
Dr Cedric was attending. Thoroughly checked, gave options for treatment and medicine sent right away. Found out at Pharmacy that prescription didn’t come through(some system glitch) Service is excellent. Receptionist was good.Visit took about 1.5 hours in total( can vary depending your condition)I recommend this place for urgent care needs.
I am not happy with this urgent care. I went three times, paid three fifty dollar copays, and still feel the same way. I went 1/26 with sore throat issues and the PA gave me items that did not help. On 2/7 I returned with same issue but with severe ear pain and was given amoxicillin due to an ear infection. But I was still experiencing similar issues and returned on 2/10. I explained I had been there three days ago and inquired why I would have to pay another copay. I was told this facility does not do followups, thus another $50 copay. I saw the same PA that I saw on 1/26. I felt I received no help whatsoever, other than be told to continue the medication or see a specialist This visit was a waste of time and $50. I should have went to the other urgent care around the block.
The personal was extremely Nice. They attended me as soon as I arrive the test was not painful at all. The place was extremely clean the test results came out really fast.
Dr. McKinney was awesome!! He was so great that I returned same day with my second child to be seen. Support staff at the front desk was also really really nice. Office is also cute.
Highly recommend this facilityI went in after a fall they tlook X-rays and diagnosed a fibula fracture. The Pa Linda Aanonsen was thorough and extremely knowledgeable. I was spminted and provided with crutches. I was treated in a timely Manner and provided with follow up recommendations.Facility was very clean and state of the art. Im an RN for over 30 years and would definitely go back.
Whenever I utilize this urgent care, the staff is always professional, helpful and prompt. Im always impressed
It was so nice to see a friendly, familiar face. I was telling my daughter that it’s almost as good as seeing our private doctor. She said to me, “He’s been our doctor for 15 years, but couldn’t fit us in for an appointment”. Hmmm. Food for thought😀
Terrible service my daughter had an accident earlier in the morning. And took her here at she had bruises And her face and lip and this so called doctor did nothing not even clean the injuries he just said oh it’s just scratches and put the same bandage the school had put on her. I could not believe the service or the way the attended us here horrible terrible service
My son was soooo sick on Saturday and the young lady at the front desk was so nice. I was sleep deprived because we were up all night. Then she got us in to see Dr. McKinney and he was wonderful with my son. Turns out, the poor kid had Strep! We got some antibiotics and anti Nausea meds and he started to feel better immediately! But a few hours later...I started to decline. Rapidly!!!! I had to work the next day and it was torture so I too made an appt with Urgent Care on Richmond Avenue and again...lovely girl at the fromt desk and poor Dr. McKinney had to got through it all over again, lol. Diagnosis, strep!!! Surprise, surprise! Im allegic to penicillin so I got different meds and I too felt better almost immediately!!! Thank you again. Dr. McKinney! And thank you to the staff of Bullshead GoHealth!
This URGENT CARE CENTER refuses to give someone medical care if they have been in a car accident and have not yet filed a claim with their car insurance company. I went there a few hours after I had gotten into a car accident. I had been rear ended and was starting to have neck and back pain. I just wanted to get an xray to make sure that there wasnt a serious injury or anything broken as our local emergency room already had a 3 hour wait. When I went into this particular urgent care center I was told that because I told them what I was feeling was due to a car accident I would have to provide both a claim number and a policy number for my insurance. I explained that I did not have a claim number because I was told to wait until I had a police report to enter a claim and I would not be able to get one until the following day. I asked if this was standard practice and the person behind the station said it was at northwell and if I really needed help I could try the emergency room. I called to another northwell urgent care and they confirmed this outrageous policy. I couldnt believe they would not even let me speak with an actual medical professional. I then called a different urgent care company and explained to them that I had not yet filed a claim because my police report would not be available until the next day. The person I spoke with said that particular urgent care center would absolutely help me and I had 7 business days to provide my claim information or I would get billed. Absolutely logical. Northwell GoHealth Urgent Care does not care about the people that go to them for help.
Staff very friendly. Visit and Procedure performed with care and professionalism. Taken in promptly. Overall everything was perfect. I will use this facility again and have already recommended it to others
Had an appointment on the 19th at 3:40 spoke with somebody did not want to put on the mail cuz my ears was hurting me they stated to me they would change my appointment to the 20th which is a Saturday so I stayed it with a doctor still cover me for the 19th they stated yeah dont worry about it we will cover you for the 19th your appointment for the 20th will be in the morning went on the 20th doctor seeing me I told the doctor I had an appointment for the 19th but my ears was hurting me and I really didnt want to put in the mass thats why I didnt come in but I spoke with somebody and they stated that you were covering me for that day untrue Dr said we could only cover you for the day that you came in Now Im in trouble with my job because I do not have a letter covering me for the 19th I feel this is unprofessional I will never go to this place again I will go to my primary wish I would not have this problem and this is the staff and doctor at bulls Head go health urgent care walk-in there will never see my face again
Every time I have to come here for my son or daughter, the staff is so nice. And we are always seen so quickly. I would recommend to anyone to come here. Best Urgent care!!!
The care I received was excellent there was no wait and everyone was courteous, attentive and friendly. It could not have been a better experience,
Excellent experience. Very professional and detail oriented. I definitely would go back for medical treatment
Great staff , fast service and clean office.
Dr. Kim is very arrogant and is very impersonal. Will not return to this location because of his unmistakable ego. I’ve never experienced a doctor who was so rude and unprofessional as him.Rest of the staff was very nice and polite.
Very nice place better than victory Blvd nice people
Pretty fast and effective experience. My babygirl has a fever. Dr. McKinney is patient, reliable, kind and thorough. I’m so happy I got this urgent care.
I went there today and they where very nice and very fast they did a lab covid test and rapid covid and they where able to give me paper work for my job thank you so much for all the help today and I am one person who will return in the future if I need to :) very happy with there service
The website says no appointment needed got there an hour before opening several other people lined up behind me as saff arrived the were annoyed to see the line and quite rudly told us we would not be seen without an appointment unless we were sick when someone said they were sick she said we were lying i was told over and over to log in at kiosk when I did it booked me for 5 pm this was at 9 am was told to wait in my car while I waited there were at least 3 times when ther was Noone inside yet I was never called very rude dont go hete
Id like to say that I appreciate the care ... I sent my daughter to you with my granddaughter who was misdiagnosed somewhere else knowing your facility would take great care of her and you did just that. Thank you guys so muchHappy Holidays from the Burgos family 🦃
Excellent staff of personnel and doctors to assist and treat you. Took the time to go through what the issues are and what needed to be done. Medicine was prescribed and did the job. Will return if any other issues should come up
Being able to reserve a spot is helpful, especially if feeling wretched, who wants to sit in a room full of other sick people. thorough efgicientcservice by staff and most doctors
The staff was wonderful and the doctor was one of the kindest I’ve ever met, they turn professional on it’s ear, thanksSecond and third visit was just as wonderful different staff just as wonderful thank you all
Staff was kind and professional. We were seen promptly. Visit was completely hassel free.
Horrible phone service will not allow me to talk to anyone in office. they claim that are the office and when directly asked if this is the office they win not answer the question
You need to make an appointment even though online it says you dont need one. An if you show up in person to do anything dont expect it to happen cause you need to do everything online first since theres no access inside.
All I can say is WOW! Friendly, clean, quick, efficient. This will now be my go to place from now on. Thank you for such a nice experience.
All staff r very nice,caring for patients.
The wait time was short, it is clean, COVID compliant, very pleasant staff,makes you feel relaxed.
Staff was extremely helpful, kind and courteous... My test results were supposed to take 3 to 5 business days... I’ve received them in one day...
Great service, staff and doctors were attentive and comforting of my needs. This will definitely be my go to clinic when my primary is not available.
Best urgent care, I was in and out in 35 minutes with all the test results…
Kind staff and very quick process! In and out in less than an hour. LOVED IT!!
Clean and neat place. Great receptionist and great doctors. Hands down the best urgent care on Staten Island
The service and staff were impressive. The offices were spotless and I was in and out in a half hour. Great experience and I would definitely go there again.
Excellent service! Everyone is so professional and kind. The clinic is clean and so well organized
Caring and competent staff. Easily made an appointment. Dr was very thorough and informative. Facility was very clean.
What a great staff every time Ive gone in there and its immaculately clean and I am always seen right away
Good doctor and good service and they give you a card like insurance for discount for medication
Very efficient and I was taken right on time for my appointment!
The staff was amazing and everyone know how to take care of patient thank you so much 👍🏻
Fast and quick!! I had a quick check up and the PA gave me a prescription! I highly recommend Northwell! I will be back if Im sick that is :)
Very pleased with the services the physician was very nice and informative. Great experience will be coming here from now on.
Very professional place. Yan (Eric) PA was very helpful and was patient enough to answer my questions.
Staff got me in, kept away from those patience that had contagious diseased and made it a safe environment
Very helpful nice staff took care of me quickly in and out and provided me with material for home to keep up with my injury
I came in with poison ivy and Dr McKinney saved me he is awesome and the staff was great as well thank you Northwell
Everyone was pleasant and professional. Very happy with my experience.
Dr. Alexis and Dr. Otterbeck were phenomenal. The staff was great.
Always kind caring The ladies at the desk are very sweet caring The staff is amazing
Everyone was professional and helpful.You guys are the best kept secret in staten island.
I think the follow up visits and personak phone calls go a long way in providing confidence when recieving care...
They are so nice and professional...helped me right away..awesome experience..def will go back.
Courteous and knowledgeable staff. Professionalism at its finest. Way to go, guys...
Always fast and friendly. When going to your primary is not an option, this is a great option. Thank you!
Everything was fast and good explain I so glad for the attention
Every person I encountered was amazing, from front desk to PA who treated me!
No wait, amazing friendly staff and doctors. Got a chest X-ray and everything I needed right then
Vey efficiënt staff! It was a very pleasurable and comforting experience.
The PA I saw was Christina Marino and she was amazing! I highly recommend.
Love the appointment system and how fast they are & friendly
They were very friendly and accommodating. It was quick wait.
Im thankful for the great care I always get there. I send everybody I know there.
Terrible service. Receptionist has a terrible attitude. Was my first and will be my last.
10 exalet Just that they are wonderful workers and they are on point! And very friendly.
Went in was seen right away staff was very professional and informative.
I was treated at Northwell and they were very courteous and professional
The staff and everybody over there was excellent they help me thank you all for helping me out
Phone Service never answers and you cant even leave a message.
Quick and efficient
Wonderful quick service, friendly staff and great online services.
Thorough and quick. I couldn’t ask for better service
The Staff is very courteous and professional
Very good place and the staff is very professional
Fast, friendly and knowledgeable staff and doctor!!!
David was very polite and professional!
I like to thank all the staffVery kind and helpful❤️❤️❤️
There is never a wait. Fast service.
Worst place ever, bad service. Don’t recommend going here
Extremely professional staff and physician.
Very professional very nice people and then a very
Staff was very professional and friendly.
Very good service
Pleasant staff
HORRIBLE
I will never go to this home just want to remind you about two days before I take my 4-year-old child in the past to do a test to see if there nose virus did not expect to get the children kept the body is blood flow nosebleed poor boy Im sorry they have been crying are not too much that is not professionalIm not going to this house anymore. I just want to remind you that I took my 4-year-old two days ago to have a nose test to see if there was a virus. I did not expect to find that the nose blood was flowing all over the childs body. Poor boy cried all the time. No one say sorry, Its not professional at all
Total reviews rating 4.6
135 Reviews for Northwell Health-GoHealth Urgent Care 2023:
Review №1
2022-04-02Doctor and staff were super nice and I didnt have to wait long at all. It was actually empty and I was happy with all the pain I was in. They took me in quick and I was in and out of there within 10 minutes. The DR gave me exactly what I needed too. Ill definitely come back here again!
Review №2
2022-04-25These people are the best, both times my husband went in for a common cold but needed papers for work stating his sick days & to make sure he didnt have COVID, so they gave him a COVID test as well. Everything was smooth & was less than 30 mins. Not packed at all. They were very kind too.
Review №3
2022-06-01Antonio was very professional yet warm. He made me feel comfortable and was attentive to my next steps in my upcoming treatment/care.
Review №4
2022-05-03Ive always had a great experience with Northwell-GoHealth Urgent Care. The staff is friendly and caring, while being professional and efficient as well. Thank you
Review №5
2022-04-04Staff is great but I need to go back 2 times because my Prescriptions never made it to my pharmacy (this may have been the pharmacy’s fault)butYou can’t just call because the phone system is ridiculous and there is no way to call them directly and the phone system sends you to a voicemail that doesn’t let you leave a message
Review №6
2022-03-04Just left there amazing staff and the doctor was awesome Im very thankful for there service I was in and out in 15 minutes and i was a walk in wow
Review №7
2021-10-21The staff is amazing they’re very caring and helpful. It’s never too busy and the checking girl was extremely helpful. This is definitely my go to urgent care. Would definitely recommend.
Review №8
2021-12-17Ive had good luck here. Competent medical professionals and ready availability. Some of the other gohealth clinics Ive been to have had long wait times.
Review №9
2021-05-09Excellent staff , highly recommend very professional and clean environment. Very accomdating . Nurses and doctors.Clearly care about their patients . I do oftenrecommend this office to anyone who asks me where to go as I have an extensive relationship with this office due to ongoing back issues . Efficient and effective procedures. Remember while reading reviews. These procedures are one tool in recovery . The patient must also put in work and effort towards their own well being .
Review №10
2021-09-19Where do I begin? I’m still waiting for a manager to contact me. I went to the Bulls Head Staten Island location on Thursday, September16th at 9:45 for a Covid antibody test. I was asked to go into room 3, and no one took my vitals. Immediately, a needle was put into my right arm by a phlebotomist. The needle to draw the blood was placed in straight up into my vein, and blood immediately squirted out, onto my sweatpants and onto the floor. The phlebotomist who was drawing my blood got nervous and put pressure on my arm. She then tried to draw blood from my left arm this time, but she couldn’t find the needles, and left the room. With the same pair of gloves, she came back into the room and left again. I was confused. When she returned a third time, the phlebotomist searched the room for another pin to draw my blood, which she wound up dropping on the floor. Of course, I asked for a new pin. She tightly put the rubber band / tourniquet around my left arm to find a vein. She placed the pin into the vein, and my blood squirted out on the floor again. I requested the PA who came into the room and he immediately applied pressure to my left arm while I was applying pressure to my right. PA Stanley was successfully able to draw blood from my right arm. When PA Stanley asked for my vitals, i explained that no one took them. When my vitals were finally taken, my blood pressure was ridiculously high. PA Stanley took my pressure a second time and it was lower at 161 / 114 which is still really high.The phlebotomist who initially drew my blood copied all my vitals onto her glove. How unprofessional! I asked if I needed to go to the hospital due to my high pressure and was told just to monitor it. I drove home dizzy. The following day, my arms were so badly bruised. PA Stanley contacted me 2 times to apologize and check on me after I called the Urgent Care and complained about my treatment. The PA told me a manager would contact me, but that never happened. No patient should ever be treated this way. I wouldn’t want this to happen to anyone. I look forward to the owners response to this review and would like to be contacted directly as I noted the date, and my name is attached to the review.