Northwell Health Labs at Bethpage in Bethpage

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Phone: +1 516-520-2978
Site: https://www.northwell.edu/northw...
Opening hours
  • Monday:7AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–1PM
  • Sunday:Closed
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Total reviews rating 4.8

199 Reviews for Northwell Health Labs at Bethpage 2023:

Review №1

2022-05-16

I have been going to this lab for several years. I had not gone for a couple of years but came back today and the same woman was working the front desk - pretty lady with long dark hair. Sorry I didnt catch her name but always courteous. always professional always so nice. There were a line of people outside as well as inside and she so efficiently moved all of us very quickly. There was only one phlebotomist at the time I went and she was wonderful as well. The two of them got us all in and out so fast. Love this lab.

Review №2

2022-04-08

They did such an incredible job drawing blood for my 2 and 4yr old! Calming and one and done super fast. We came here on rec from the pediatrician after a disaster first attempt at another location. I had read previous reviews that said they were excellent with little kids and it was 100% true. Also were seen quickly for walk-in appts!

Review №3

2022-04-11

Walked in with my husband who is handicapped and uses a walker. One of the techs immediately came out to hold the door for him. They led him directly to a room where his blood was drawn quickly and efficiently. He is a difficult stick but the tech made it so painless. The entire staff works together to make it a great experience for all the patients. I highly recommend this location.UPDATE to my review: I had to return to this location with a urine sample which my husband was unable to provide earlier. A very nasty black woman at the counter insisted that I check in and fill out a requisition form. I tried to explain to her that I had been there previously and that the sample already had a label on it.she did not want to hear it and continued to speak to me with a raised voice. One of the phlebotomy techs came from the back, looked at the sample and told me I did not have to check in or fill out additional paperwork. After I called her on her error and told her she was extremely rude she continue to scream at me and tell me that she had no way of knowing that I had been there earlier. She should be fired or at the very least removed from the front desk where she forms the first impression for any patients coming into your facility.

Review №4

2022-02-16

Everyone is always so kind and helpful! The world is crazy right now but they do the best the can and are quick and efficient. I chalk up any negative reviews to impatient and entitled people who think they are special and then talk down to the staff. Anyone I have ever interacted with here over the year including yesterday and today are amazing

Review №5

2022-03-18

Walked in late this afternoon without an appointment and was greeted promptly and with courtesy.Provided prescription to staff and was seen and served in less than 5 minutes. Excellent service!My new go-to for lab services! Thanks!

Review №6

2022-04-02

Took my 9 year old there for blood work. He was extremely nervous and upset. The staff was very catering and understanding. Calmed him down and got it done quick. Thank you for your patients

Review №7

2022-06-25

My an appointment online for 745 am for bloodwork. I arrived 10 minutes before like they said to i walked out the door at 747. The staff I dealt with was very nice, courteous, and professional despite being extremely busy. Couldnt ask for anything more.

Review №8

2022-07-05

One of the absolute worst experiences as a parent. The Doctors here are great as most doctors are. But the nursing staff specifically the black phlebotomist who yanked my 1 yr old son’s arm. You’re so very lucky I was not present as I would’ve documented the entire incident immediately and would’ve filed a police report. I’m sure if another med professional would do that to her child she’d probably have a worse reaction. Very disappointed in this office and it’s staff. You’ve got to have better self control than hurting someone’s child. No excuse for your shameful behavior.

Review №9

2022-06-07

Staff is always kind and efficient, however, the condition of the suite - inside and out is not at all what I expect from Northwell. Especially as a Northwell employee. This is not up to the standard I was under the impression Northwell strives to be at. Blinds are damaged and half are gone. The inside of the waiting room is old and very dirty. Needs much improvement.

Review №10

2022-05-26

Took my 18 year old daughter today who has anxiety about needles. Usually talking to her is distraction enough but it didn’t work today. Thank you for taking such EXCELLENT care of her.