Kerbside pickup
Yes
NYC Bicycle Shop in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Activities
Bicycle hire
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 718-569-0333
Site: http://www.nycbicycleshop.com/
Site: http://www.nycbicycleshop.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:Closed
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:10AM–5PM
Comments (117)
Im sure this is great if youre buying a new bike, but I needed a part--which they did not have. The employee was confused about what I wanted (a 1 quill stem), and then the guy behind the counter muttered that he only had a 1 1/8. No, sorry we cant help just a curt dismissal. Not impressed.
Visiting NYC Bicycle Shop is an enjoyable experience not only of business transaction but also of benefit transformation. As a case in point, once I brought my bike to fix a flat tire. Then, the owner and a mechanic named Carlos introduced an internal glue(only costs $10, incl. labor) that can prevent tires from becoming flat permanently. In so doing, though they themselves would lose business of fixing tires in the future, customers have benefited tremendously and developed hardly-earned trust toward this specific bike shop. Their professional knowledge/skills and ethics have made me feel safe to ride my bike everyday(rain or snow), and also purchased several new bikes for my family.
He fixed my ebike so in thought. Than I see all kinds of slicing into my wire parts and make shift covers for them.Then he tried to tell me I have to order parts off Amazon and he will fix for a couple of hundred dollars.RIPOFF ALL DAY
Would not recommend. Went in to simply get spokes tightened, wheels were straight. Was told they could not do it and to come back in a week when the guy who builds wheels is there. Meanwhile there were two mechanics and the owner there. I would think that they would be able to simply tighten spokes. I bought a spoke wrench from them and did it myself.
This is an excellent local bike shop. They offer a full assortment of bike accessories, all from top manufacturers, including a full line of Specialized bikes, parts and gear. Their prices are extremely competitive and their service is excellent. Ive gone there numerous times and always rode away satisfied. You could do much worse, but not better, in making them your LBS of choice.
I love supporting my local bike shop! Timely service, decent prices. Carlos is able to explain to me in simple terms what’s going on with my bike, and what the fix will be.I’d highly recommend this shop to anyone on Staten Island as a go-to bike shop! #shoplocal
This shop is one of a kind... My 2012 Trek FX road bike was in my basement during hurricane Sandy; consequently, its all rusted and everything looks like it just needs to be replaced.I called a couple of places and when I told them the story over the phone, their response: Its been too long, you just need to buy anotherI then remembered seeing this shop and decided to bring it in. The staff, super friendly and filled with knowledge. Instead of trying to sell me on something, they just dropped knowledge and told me that my bike was worth the fix and that didnt need much but an overhaul. Same day service and let me tell you, I left out of there completely satisfied.Staff are super friendly, knowledgeable
DO NOT GO HERE!!! These people are the dishonest auto mechanics of the bicycle world. Came in to replace a rear derailleur, it’s hanger and a new chain.Was told they cost about $20 more than they actually cost from looking online and on top of that they told me I would also need to replace something that has nothing to do with the issue, the rear cog, for another $65 bringing the total including labor to $240. Brought it to Bennett’s Bicycles on Jewett Ave and they’re doing it for $140. The people at Bennett’s actually care.
Great experience, staff very knowledgeable, very helpful. I bought my foldable bike there, the price was right and they welcomed me to come back anytime!! I also got my sneakers there for my spin class. Again reasonably priced. Will do business again.
Great bike shop; mostly likely to get my first electrical bike here for sure & people need to stop complaining about prices if you cant find the items or services for cheap then look somewhere cause remember great quality aint cheap
This shop is the best on Staten Island!! There is no other mechanic like Carlos and the owner Ashkin and Jenny know their stuff too. So far ive brought three bikes there and after they were fixed had no other problems so to all those complaining about rudeness and steep prices, you make no sense. High end bikes are gonna cost a lot and come with extra costs and if you want high end parts and permanent reliable repairs go to this bike shop. You wont be disappointed.
My wife and I didnt know thing one about bikes, we both havent owned bikes since we were in our teens, and we were fitted perfectly in to a pair of Specialized cross trails. Prices were competitive, service was great. Only complaint is the size of the store. Very tough to maneuver in there.
I had a very good experience with the Nyc Bicycle Shop. I had a very specific issue where I needed some adjustments made on my bike to allow me to sit more erectly. After experimenting with a number of ways to do this, they came up with a very creative solution and my ride is now much more comfortable. The cost was reasonable and there was minimum wait time.
The owner is very accommodating and knowledgeable, I get all of my biking accessories from NYC Bicycle Shop! If you’re on the north shore then you have no business shopping anywhere else for your biking needs.
Purchased a Specialized Mini Wedge Saddle Bag. Sale rep was helpful over the phone. I placed my order on their website and received my order within a few days. Quick process and excellent customer service.
NYC Bicycle Shop is now my go to spot for my bike. They treated me and my bike the best. It was a perfect job and I was beyond satisfied. Worth every penny I spent. Thank you so much.
Its like family being in NYC Bicycle Shop. Along with their hospitality including donuts and coffee, they know how to take care of bikes. With both upgrading my fixie and tuning up my road bike I am set for the season! Not only are they experienced, but prices are also good and have very nice range bike options and accessories.
Always smiling welcoming faces and attention to detail. Now after 5 visits, I have to say. ..this is THE Best bike shop in the city...without question. Its worth looking for as you ride up Bay Street. A short mile and a half from the ferry. Trust me, the trip is well worth it!
The nicest most professional repair shop in Staten Island, I went there yesterday with a flat tire, in and out 5 minutes. Helpful staff, great bikes, great service, they really seem to care about their customers, I will definitely go back here again.
Great service with very friendly and knowledgeable staff!Staff does not upsell any parts or services they offer. They offer wide selection of affordable and high end bike parts. Will definitely come back.
These guys are incredible!!! They will work with you on any project. I recently decided to convert my 29er to 27+. Carlos built my WTB Scraper wheels from scratch and set them up (tubeless). The work is done quickly, efficiently, and quality is always on point. A must visit on the North Shore. Besides being very handy and professional, they also carry some incredible bikes: from Fat to road carbon. The shop owner is a pleasure to talk to..I think he has 30+ years of experience. Hes incredibly handy.
Oshka (probably spelled his name incorrectly) was extremely resourceful and educated with modern bike. I had no idea the features I had on my bike and he fixed it along with showing me how to use my bike. He’s amazing and extremely patience with me. Bonus pts for being so close to my house.
Been going for a while and im starting to love it!If your looking to purchase a new bike, this is the place. They also have lots of other products and services at reasonable prices. Check it out!
My first time to NYC Bicycle Shop and it will not be my last. They answered all my questions and provided the items I needed. Friendly, Professional and knowledgeable
This is the BEST bike shop in all of NYC!!! They are professional, curtious, knowledgeable and attentive. They listen to their clients needs before offering assistance......if someone needs a bike and/or repair this is where they need to be. Thank you.... I LOVE my bike!
I purchased a $780 bicycle there come to find out that you need a special piece to inflate the tires while I was on a bike ride.The lady was very rude when I asked her why they dont include a $3.00 adapter she informed me I shouldve asked for it, and that how she supposed to know where I inflate the tire?? Obviously no where because I didnt have the adapter which they should include with the sale, I actually would of bought 3 just in case I lose one.Funny thing I really like the bike I purchased and my wife wanted one just like mine, so I walked out of the store with a three dollar adapter and they lost a $500 sale on a new bicycleshame on them, know your customers and check your attitude.
I went online to the store to buy a battery cap for my electric bike. No one stocks this except this bike shop. Received it really quickly and got a nice handwritten note. Great store
Overpriced. I had a flat tire earlier in the morning and instead of bringing the bicycle to the shop, i decided to take the bicycle wheel only. I had initially removed the flat tube before entering and wanted to buy a new tube and have it installed and filled with air. I bought the tube at $10 bucks and they wanted an extra $7 bucks to install it. The tube was a few bucks overpriced I bought prior ones for $6. What really ticked me off was $7 bucks to install it was out right a robbery. I installed the tube myself outside and took advantage of the free air pump. It took me 3 minutes.I wouldnt go back. This shop is charging Manhattan prices. Check the neighborhood. $7 bucks to install a tube thats almost minimum wage in this neighborhood and he wanted to pocket that in 3 minutes.
Absolutely great service and quality bicycle gear. Ive been coming here for over 4 years and always walk out happy. The owners are super nice and attentive and have alot of knowledge on bicks
This is the only place I will ever rent a bike. the staff is extremely nice and knowledgeable.all of theirs bikes are high quality and always available at a reasonable price. I am very happy to have the best bicycle shop like this in Staten Island.
Went June 14 2020, long lines but understandable because of COVID-19, But the service was great it was in and out. Got my breaks repaired front and back for $30. Took only 15 minutes,great service
I am disabled and need a crutch. The people in the store were very nice spent hours with me setting the bike up to to my needs. I believe the trike I bought is of good quality and Im looking forward to using it Thank u guys, u are the best.
Extremely helpful, knowledgeable staff. Great prices and value. Great customer service. Feel very safe on my bike thanks to them!
New Drive in the F_42 Homemade Fully Faired RecumbentFirst I would like to thank my neighbor Ed Arso who when the chain snapped simply form to much riding he patiently helped me feed in two and a half lengths of new stainless chain, I am still learning bike mechanics. After a terrible field test the new chain was skipping so bad I managed to get to the NYC BICYCLE SHOP1178 Bay Street Staten Island, NY 10305they worked with me for several hours and not only diagnosed the problem but came up with some very good creative ideas. The rear cassette had to go it was as chewed up by the old chain. They suggested removing the two grip shifts and adding small handles bars. Amazing the machine now works like a charm and the bike handles much better.I would also like to thank Pete Lang for his input on this one of a kind hot rod bike. The input of several enlightened bike folk as served to bring this design to a working full-blown format simply amazing.They were patient ,professional and very creative,old school!!!!
Even if this wasnt my neighborhood bike shop Id keep coming. Efficient , fast and friendly service at reasonable prices -- Ashkans and Jens store is a boon to the SI bike community and Carlos is a great mechanic
The Service is fantastic. The people are real customer service savvy. Repair work is excellent.
Just going to add to all of the 5 stars. Family owned & run. Talented and skilled for all of your bicycle needs. Great service and excited to ride again!
I have been going to this store for last 2 years since I started riding and I can say it awesome experience always treat customers right with respect and fair price ...they are very friendly and that maybe because its family owned store ;) .
Always a great experience. They always have everything I need and more... I brought in a late eighties mountain bike for repairs, when they were finished the bike never rode better.
A great shop, the owner and the staff are very knowledgeable, patient and pleasant. My purchase experience was pleasant and informative, and I was totally satisfied.Thank you guys! good job! and as promised, will come back.
Great Bike shop. This is the third bike Ive bought here for my children. The owners and staff are always very friendly. Highly recommended.
Nice shop. Took my bike for service.Took about a week, but that was expected.They even helped put it in my car.
Great customer service. Great products. They helped with everything I needed. Only bike shop I will use in NYC period.
Service is ok. Takes too long to finish work on a bike. Prices are on the costly side and they are aware of this because they are the only bike shop within quiet a distance.
Finding help at this place sucksSimple as thatThey have a lot of stuff you might need tho.I’ll rather go to another shop
Great neighborhood bike shop. Attentive service and they had what I needed.
This bike shop has a huge selection of bikes. I went there just to get my bike fixed, but I left there not only with a fixed bike, but an understanding of what they fixed. Highly recommended!!
Lots of knowledge, owner always friendly, Carlos he knows whats his doing, very trustworthy bike shop.
I definitely got ripped off and scammed here. If you dont want the same to happen to you , just stay away. If you dont have to come here , go somewhere else.
Owner had a attitude problem mad to answer simple questions just wanted me to buy and get out I never been treated like that in my life much easier to buy on amazon and fix yourself dont trust the other reviews they sound fake. And its not kid or teen friendly
They have a large selection of quality bikes, very helpful staff, and the shop is very clean and well kept.
Great shop with friendly people. Removed my freewheel with no questions. Clean and tidy storefront. Will definitely come back here again!
Great place to buy a new bike and repair. The owner is very nice and give us a lot information about the bikes.
Great local bike shop. Has all the necessities and no lines
Went there for a new tire for my Dahon, the guys in the back where experienced and helpful, replaced it with a new tube and tire, with out any problems.thanks for your help!
I would Definitely Recommend going here. I mean what better support is there than having perfect mechanics and a well cooperative friendly owner.
Awesome place to bring your bike too! Went there a couple times and very helpful!
Great shop, good rates. Nyc Bicycle Shop tuned-up my industrial trike for work, it rides much better now.
Service is fine, but they dont have a phone number you can call and get Information from. This should be addressed.
I love these guys, theyve always been extremely helpful, quick, friendly and professional.Thanks Nyc Bicycle Shop Team
This place is great went there to do brakes owner very friendly gave me first class service with great pricing will be back for sure
I enjoy going to this bike shop. Always helpful and the service on point
Great customer service in sales and maintenance. Its a pro shop with a lot of entry-level options.
A great local bike shop on SI! We more businesses like this that are so customer-minded.
Bit expensive for fixing and changing the chains but does the job
Excellent service, great mechanic, good prices, friendly staff
Great costomer service, theyre very helpful and will have you in and out in no time.
Called them to see what their bikes start at,, $440 is the cheapest bike they got, way over priced
Their work is quality lots of hospitality he knows what hes doing on a bicycle
Fantastic I love the bike shop its the best
Super helpful and friendly shop
Great shop, friendly and helpful staff, would definatly reccomend.
Great service, But not a lot of stock!
Quality bikes with excellent and affordable services
Great shop! Friendly and knowledgeable.
Great experience, well priced,honest and helpful i love going back :)
Long wait to find out only 1 bike for sale
You gonna expect a very poor service plus extra money 4nothing
They send a shipment very fast and good conditions. from DANNY
Fake reviews. The place is a disaster. Prices are off the roof. Everything is $$$$$.
Did you guys close down or something? The gates are always down.
Knowledgeable guys and competitively priced. Great place thanx
I took my bike to be fix and I was very please with the service.
Terrible attitude of employees , slow , unreliable! Do not bother.
They are very nice and very quick. They are not very expensive.
Great service. Very quick and respectful.
Great customer care! Fast and friendly
An honest people courteous and very pleased to be there.
Dishonest seller. They try to rein you in by appearing otherwise.
Why is closet today i when with my bike around 12:00 pm and it was closet why
He did a good job
Very nice people and very helpful!
Fast service very helpful
Genuinely helpful and knowledgeable staff
This place has great service
Great friendly helpful people
Quick courteous and informative
Great service
Disappointing customer and bike service.
Fast, efficient, and welcoming
Great service
Over priced
My new home. 👍👍👍👍👍👍👍
To expensive....
Knowledgeable mechanics
I had to drive all the way from New Jersey to have my Ebike repaired only place around that does the work! He was quick efficient explained everything and he was excellent!! Would drive all the way back to Staten Island if I had to, great job!!
Number one
Total reviews rating 4.2
117 Reviews for NYC Bicycle Shop 2023:
Review №1
2022-05-02Fantastic bike shop with a wonderful owner. Was very helpful and fixed my bike up in no time. Also fun customers in the store who were nice to talk to. 100% recommend.
Review №2
2018-10-06Bike shops can be magical places. When all goes well you’re riding on air when u leave. NYC bicycle Shop has never ever failed me. I went on to have my winter tires mounted, new brake pads, pedals and advice. I got all that and they even honored a old discount receipt I had. My winter tires this year are the Continental Grandprix 4 Season. They’re German made tires with some really nice technology. It’s to early to say how they will perform this winter but on my ride from the shop they felt really good. During winter I will review them. I thought this bike shop was playing recordings of birds😂😂😂 Come to find out that on a shelf above me were two Canaries. Bright yellow and singing their Canary songs.
Review №3
2021-09-28The people are nice and attentive. But the parts are trash. I had to replace my tires 3 times within 1 week, their tire inventory is poor quality. Also there are no refunds or replacements after you make a purchase so you’re stuck with those bad quality tires. Luckily I found a much better place in Manhattan that has great parts and affordable deals with popular brands and premium quality products.
Review №4
2021-08-08I am giving this store 5 stars because of customer service. The Gentleman was knowledgeable and was very accommodating to us as we got there 45 minutes before closing and stayed past closing. He was honest about the cost to repair our bikes which were neglected. We appreciated his honesty.
Review №5
2022-07-03Horrible service. Never coming back. I was there and asked the guy if he can check my bike he asked to bring the bike in. Once I brought it in he said that he can’t see it because he’s about to close.
Review №6
2021-08-22The shop has almost no inventory. I came to the store and the owner literally showed me 1 bike of unknown Chinese brand for $600. I could not even find any reviews on it on the web. Also, it was the only bike shop where instead of offering me a test ride, the owner let me try it in the store only. I do not recommend this shop and will not be back!
Review №7
2020-06-05The store is very organized and Ashkin(?) the owner was so helpful and explained to me everything I needed to know about my new bike. Highly recommended if youre looking for a new bicycle, want them to put together yours for you even if you had ordered it online or if you just want some accessories or a quick fix 👍
Review №8
2020-07-21This shop has subpar service and inflated prices. The owner is taking advantage of the fact that he’s the only bike shop in the area. He takes advantage of those who may not have another option with price gouging. I was charged $6 for an item that only costs $1. The person ahead of me in line bought an item for far more than it really costs as well, received no help with installation, and was rushed out of the store. I had to assist him on the sidewalk outside. Do not take your business here. There are bike shops just across the bridge which are far better.
Review №9
2016-03-19Every time I walk into this shop is a great experience. Nice and courteous people and always enjoy talking to them. They did a fabulous job fixing and maintaining my bike. The year before I bought a specialized hard rock street from here. It was one of the best riding bikes I ever owned. Anything you need for a bike or looking for a new bike thats a great place to go.
Review №10
2017-03-18I dont usually do reviews but I had to rate this store.They are very friendly people .They always took care of my old bike (One time they fixed my crank arm for free!!) so naturally when I needed a new bike, I went there and once again, I loved the experience plus I get a 2 months free maintenance. Carlos is a great mechanic who knows and loves what he does. I would recommend this place to anyone who wants to fix, rent or buy a bike especially if youre in Staten Island.