NYC Luxury Limousine, LTD in New York
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New York, New York County, New York, US
I am a principal of a school and rented a luxury bus for a teachers retreat. Extremly unprofessional horrible service. Bus was 2 hours late to pick up (company blamed traffic), the bus had to stop 3 times at the side of the road for an over heated generator, AC in the back was not working; 4 teachers got very sick and nauseous; we found 4 bedbugs...the driver was nice, but company manager by the name of Anthony, Tony was rude and made empty promises to us. He agreed to give us 2 extra hours because the bus was late for pick up, but then ended up charging us for overtime. When I called to voice our concerns, he had an excuse and argument for very thing. He promised to refund the money and he never did. If I can rate this company with a minus zero, I would. Dont rent from them!!
Very pleased with the vehicles and service provided for our holiday party. The buses arrived early, the drivers were helpful and courteous and managed to smoothly avoid a lot of traffic, and the vehicles themselves were clean, comfortable, and modern. We’ll certainly use them again.
Best birthday party everWe rented a party bus for my sons 12th birthday party. The bus driver Jesse arrived 15 min early. Oh man when we saw the bus it was so beautiful. My son came up to me gave me a big hug and said thank you dad. The driver Jesse helped us loading up food drinks and so on. We went to six flags and the kids had a great time!!! Kids were dancing the bus had a wonderful sound system six TVs and an iPod hookup. they took such good care of us Jesse and Allen who was looking after kids and keeping everything in order and made sure everyone was safe. Overall this was an outstanding service and I am glad we booked with this company and we will definitely use them again and recommend them to all of our friends. Thank you for providing us with such good service.👍👍👍
I had never rented a party bus before and I want to thank NYC Luxury Limo for an incredible experience that I could have never anticipated! The staff was friendly and super helpful throughout. They gave me great tips about the city and on and off the bus we felt like royalty. It was a night of non-stop bliss that I will never forget! Thanks so much!!! You guys are great!!!!Anne M.
If I would be able to give a zero I would give a negative 💯 this company ruined our whole holiday
Save yourself the trouble and don’t work with this company. tony is disgusting rude and getting an emailed final quote is impossible because they very hard to work with. extremely unprofessional, if i could rate zero stars i would
I had the best experience with Tony! He was very honest and took the time to answer my questions regarding our arrangement to make sure I had a great night out in the city with friends and family!!! If your looking for great, timely service, quality top of the line vehicles and drivers NYC Luxury Limo is where its @!
Wonderful service in a gorgeous party bus gave us all a great family reunion. NYC Luxury Limo was thorough & courteous in handling all our needs.Much thanks to Tony from our entire family!
We rented a mercedes limo sprinter for my birthday party. The limousine bus was amazing and the sound system was good we had a great time and we recomend this company.
I rented a limo bus from NYC Luxury Limousine for a night out on the town.Driver,Jesse showed up 15 minutes early,and we went to the restaurant.Sparks Steak House for dinner. Then we went to the meat packing district and some bars.We had a great time and thanks to NYC Luxury Limousine providing such a good service.We will most definetly use them again..I have other events coming soon and I will use them again.Thank you again to the NYC Luxury Limousine team.
If you guys did not kno now you will kno... This is the best luxury limousine company Ive used; From the front office down to the drivers. On time, great price, professional, no their locations, work with you and understanding your needs. This is one of my best contact that Im glad to have in my cellphone. TRY THEIR SERVICE WHAT YOU HAVE TO LOSE BUT ALOTS FUN!!
Requested a limo it came before time great driver very helpful and knowledgeable of the city, took us all over, great Vehicle very Clean. most of all the price was great, I highly recommend their service.
Unresponsive customer service. Tried getting a quote via e-mail and it was like pulling teeth when trying to get answers. Also read their current google and yelp reviews. Glad I dodged this bullet.
I wouldnt recommend using them
Sooooo disrespectful. I lost something on the bus and I was greeted with attitude on the phone and the company hung up on me multiple times.... Would never use this company again.
Isaac weinberger
Harry potter
Total reviews rating 2.5
27 Reviews for NYC Luxury Limousine, LTD 2023:
Review №1
2022-06-07Im a bit surprised to see some of these reviews. Anthony recently held two buses on a peak weekend day for us. Our client changed their plans only a few days before the trip and Anthony was incredibly understanding and pleasant. We look forward to using them in the future.
Review №2
2021-10-13I would like to give a special thank you to Tony for coordinating my ride to celebrate my bday. He was so amazing on making sure I was satisfied. We had several calls to discuss my needs and even when I changed my mind for the 100th time Tony accommodated me.The driver was also very pleasant. Our round trip to Atlantic City was amazing!! Thank you both.
Review №3
2022-03-18We ordered a party bus we paid upfront and without any notice they sent us a regular coach bus and the driver didnt even wanna stay for all the time we booked him for . I wish i could give zero star rating but unfortunately i have to give one so there u go
Review №4
2022-03-18We ordered a party bus for a full night from 10 to 3 and the next day 3 to 3 so first of all the party bus never arrived they claimed it broke down and second of all they subbed the job to another company that only has coach busses and they sent them that we only wanted the bus at night from 10 to 1 and the next day 3 to 12 so our whole entire night and day was ruined I would not recommend this company even if I have a no other choice so if youre smart then go to a different company
Review №5
2022-03-18Overcharged, gave us a coach bus when we asked for a party bus. And refused to refund some of the money, even though they gave us a considerably cheaper vehicle.
Review №6
2021-10-27DO NOT USE THIS COMPANY and DO NOT PROVIDE YOUR CREDIT CARD DETAILS TO THEMI rented a bus from this company and was told I would have to pay by bank transfer since the rental was less than a week away and also provide my credit card details for incidentals. The owner ‘Toby’ then charged my card again for the full amount - $1400 with no explanation- and has refused to refund me for over two months. Avoid at all costs
Review №7
2022-03-18My worst expirance I orderd a lot of party busses in the past and this was my worst experience!I dont recommend them for anyone..
Review №8
2022-03-18We ordered a party bus and they claimed that the party bus broke down I think they originally didnt have a party bus just tried to make money on usI do not recommend this company for anyone!!
Review №9
2022-03-18Worst day of my life we couldnt enjoy ourselves between houses because we didnt have any place to dance because for some odd reason the party bus didnt arrive dont use this company period
Review №10
2014-11-10I booked a party bus with this company as surprise for my boyfriends 30th birthday. The bus was better than I could have imagined. My boyfriend was blown away. I had scheduled several stops for dinner and various clubs and bars but we ended up skipping most of them because everyone was having such a great time where we were. A special thanks to our driver Mike and Jesse who were pure gentlemen and made the whole night effortless and as smooth as could be. It couldnt have been a better evening. You all are great and I would highly recommend NYC Luxury Limousine to anyone looking to a book a party bus in the city!Thanks, again,Katherine