NYC Taxi & Limousine Commission in Woodside
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Location on the map
Woodside, Queens County, New York, US
Site: http://www.nyc.gov/taxi
- Monday:5AM–9PM
- Tuesday:5AM–9PM
- Wednesday:5AM–9PM
- Thursday:5AM–9PM
- Friday:5AM–9PM
- Saturday:Closed
- Sunday:Closed
NYC Taxi & Limousine Commission in other cities:
I was there last week and I have to say that this was the first time that the inspection went smooth. I was in and out within 30 minutes. If your vehicle is up to date,you shouldnt be there that long. Like any other business in new York , you will have your good days and bad days.. while waiting for my inspection to get done I saw a few cars that I really dont know how in the world they are even allowed on the road. But hey to each their own . Not siding with TLC but 150000 vehicles against 15 inspectors you think about it..
We went for registracion. it was quick service,everyone was wearing their mask, only one person per vehicle is allowed inside so I waited not more then 20 min. and that was it. Very good. could have been less money due to the pandemic but what can you do. Need to work, its worth it but THIS time could have been less $$.
Worst place on earth. Besides the fact they pass and fail cars on their own rules and not following city laws, the employees are just extremely rude in general. No one is helpful, and everyone is hurtful and rude like nothing else. Power abusers and the sad part is, drivers do not say anything with the fear of getting their cars failed! Sad case here in TLC.
Was fast easy but one problem for me my appointment was 9:30 I come there at 7:00 they said I cant get in 1hr before my appointment but the lot was empty and Saturday its the busy day for taxi I lost over 4hrs today for this inspection anyway thx
Called the number to ask questions. the guy barely understands what Im asking and extremely rude and hung up the phone. very ignorant workers and a holes!Update: the TLC tricks drivers to drop off their tlc plates at the dmv for storage and then tells dmv to surrender them, and basically took my plates away!
They doing great job. For Tlc driver
So bad. l had to visits here my Tlc car inspection unfortunately. Staffs were so lazy and careless. chatting each other and doing nothing, also they walk like a tortoise while they’re doing service . They really don’t know how to talk to client or human being. they must have learn this thing first etc .Unprofessional service. I arrived 1 hour early to appointment, waited for one and half hour. Do not give out appointment times if you can not serve within the hour. they don’t even deserve one ⭐️. Worst employee ever seen.
These people here working in a line up lot are extremely rude to drivers. They take advantage of being a TLC officer, they try very hard to act tough as if they are cops. I have seen them yell at drivers for absolutely no reason just to humiliate them. It would be helpful if someone to act on this issue and tech them little manners/customer service skills.
The worst worst worst worst worst worst worst worst place. Currently waiting in line and writing this review. They failed me last time for not having lights that my car never had. Had to come back with dealers papers stating my car don’t have that light. Also seen someone pay 20 dollars to pass. Waited here for 4 hours last time just to know that I failed for the light that The manufacturer never put in the car. The lines are super super super super slow
Sounds like an older white male who answers the phone, never wants to help me with anything. His answer for everything is, “I don’t know call customer service. Thats their job I don’t know nothing about that.” Please help me to understand, why do you work for a company and represent their name but don’t know anything about it. I would expect that response from a unionized worker. He does not need to be answering phone calls at all.
Theyre much more polite then my previous visits and experiences since years of 1999.Greate service I truly appreciate.Thanks for having my feedback.
Everything s fine here. Come on time n be polite thats all. People complaining about tlc employess are not smiling n they rude? Well they got hundreds of confused people to deal with all day so u gotta admit that as well. Be nice be on time no drama necessary
Very good inspector 😊 thank you
Failed my vehicle days before the biggest workdays of the year. The inspectors dont know crap. Unprofessional let women drivers cut in line. They failed the car because I had a small baby on board sticker on the back of the car. And my small unnoticeable marker light on the front thats just there for show and has no use whatsoever. These guys are the lowest of the lows. If we drivers treat the customers the way they treat us. They fine us $1000.
Worst place ever!!! Employees are super lazy and fat, cant even walk, you have to come up to the window to show them the appointment letter. Rudest people ever. The security guy feels like he is an FBI employee or Air Marshall. It took three hours to get my car inspected. There is no please, thank you, all of them are rude. Security guy in the booth watches YouTube videos while you are trying to get your car in the right lane for the inspection. Ignorant lazy fat people!!!! They should all be fired.
Bad service.To hard to get what you looking for.No body smile here.Stressful.Complicated.When you call you have to wait 2 hour.When you go there you have wait 4 hour.Etcetera...The guy with the glasses at the front OMG, hes the worst, buddy you are doing that every day, enjoy your job, help the people, thats suppose to be your job, if you dont like it quit.Five star for the security team they make a good job.
Very rude, bad service, bad attitude, treat people like garbage, always in a bad mood dont like what you do quit. People there if they can be call that just dont give a F#@$. We are paying this guys salary and this is how they treat us. The only nice person in that building is the lady at the gate.
Not worse than the TLC. But these people are Employees there pretty tough and they dont tolerate or take any execuse, the ladies there are great, only ladies, one of them is so sweet and calls everybody honey, LOL.Inspectors are very rude, they dont explain the vague corrections that needs to be done, they expect u to google or have a knowledge for everything.My experience with them was only once with a like new car, thats why they didnt give much of a hard-time.The suck though.
Worst organization ever. Many employees are rude and far away from any type of common sense. I’m not talking about TLC officers, they act like drivers are their slaves and drivers must pay them though demonic high fines for very small mistakes. I believe TLC is the worst in whole NYC administration
They are the worst people out there. Gate security guards are extremely rude as if they’re working without pay. Utterly unprofessional and treat drivers with no respect — absolute worst humans work there.
Now, its getting better. It use to be hours waiting time to get ur car inspected. Now its just about 30 min.
If you are a taxi driver and your car is not in good working condition, it is a wrong place to be. You will spend lots of money on repairs before you will get back to the road.
This facility employees are too bz with there conversations that they make you wait .In the office employee is on there phone talking instead of doing there work and not answering the office phone I know cuz I called several times before coming here and these are city workers .looks like no rules or regulations apply to you if you work for city .
Horrible customer service! They dont explain why you failed (i feel bad for new drivers). Also, they are racist they treat you as if you dont understand English. All they are bloodsuckers and a big monopoly that control the taxi industry in NYC. For all the money that we pay they should atleast work on their customer service.
Disgusting.. I had passed TLC last inspection with frontbumper gurd. Now renewel time they gave violations for front bumper, but my friend told me last week his other friend passed with front bumper. So what is the law they don’t know just make discussions on the spot ... which is not Hustle for or making annoying to driver . What will happen if we have bumper just save our expensive car..
The entrance guard was so rude, i Dont know why people treat us tlc drivers like a slave
I dont understand why TLC has to give the clients up to 2 months to wait for the license, we are paying a lot of money to wait up to 2 months. Why not email a temporary paper with ID info just like DMV does which makes more sence since people are waiting for it to start working.
They have to find tons of mistakes, no matter how fine your car is. After that they will give you a bullshit letter (of confusing language) to show it to the mechanic. Sometimes our mechanic brothers dont understand those language and cant done the work 100%. So guess what! You have to run back and forward from tlc to your garage at least 5 times between 9am to 4pm. A Total nightmare
They have very disgusting attitude. They treat the drivers like peasants! Whenever I go to do my inspection there they all look at u like you killed their family and give u bad attitude.
Disgustingly rude people here. We shouldnt have to take this from these idiots. Were not going to a welfare office. We work hard for our money and pay due fees to drive. Also some of us are educated. Sick and tired of dealing with these rude people.
The first guy/security guard youll face when you get there is rude as f**k, yelling at drivers who most of them are highly educated then him. Awful experience I had on my fist/last visit to that corrupted place
The worse place in the earth. The first entrance one species looks like human seating at the booth, wont even come to ur car to get the paper. He will ask u to get out of the car and walk to give him the paper. Seriously?? What a joke. Thats what u pay for.At the second booth that guy wont even take ur greeting. Come On be respectful to the drivers. Without us you are jobless.I hope Tlc would notice that. Though they do nothing for the drivers.
Failed an inspection because the public needs to know my car is a hybrid. Had to waste two days just for a inconsequential green nyc sticker and I had to pay for the re-inspection. Smh TLC is the most redicilous scam/department/income generator the city has.
Straight forward procedure, except the inspection part. If you recently bought your car and mileage is more than 500 miles, Make sure you have an inspection sticker before you go there.
Be aware ! No cashier till 8 am so don’t come early if you need to pay !!!! They should write on inspection paper that hours are 8- 3 not 5 to 3 ! Nothing more unprofessional than newyork Tlc ! Zzzzzz
It is a diffent staff. Very polite but same time they do thier job. Make sure prepair your vehical for inspection. Alli was very nice, polite and had a smile.
There are 3rd world inspection agents that are very rude, speak broken English and do not follow proper protocol. Preferring to show off their stupidity and uncivilized traits and awkwardly trying to imitate Western ways. what is it that you dont understand about what I said, he says in totally broken, curled-tongue English?! The guy scrapes the sticker off my windshield and leaves the pile of garbage sitting on my dashboard. And you pay $75 for this 3rd world crap?! The city ought to inspect these workers and send them back where they came from! Poor communication skills, bad attitude, totally rude and ZERO protocol!
Very unprofessional with a nasty attitude and money hogs who dont care. Very grose and unpleasant experience. Wish someone did something about it because all they do is bully people. Time to create a UNION WHO WILL STAND AGAINST THE TLC AND DEFEND THE DRIVERS.
Rude driver. Ripped us off. Drove 30mph on a clear highway with cars honking all around to make the trip longer. Demanded we pay cash for going through the tunnel--21.00. Didnt give a receipt for that even though I asked for one. Trip cost 58.00 with another cab company 94.00 this time. Rude driver. Time for Uber
The question ,, why is this place so hated,,, Lol, lol,,, to much to list. I guess everyone suffers from a form of one being power hungry. This specific government agency truly know how to take advantage of the people of all race ,,, especially for the ones looking for the opportunity of the American dream. The sad truth is ,,, this so call TLC organization needs to restructure , they should get rid of all the negative management and dead weight staff and with this said hopping the TLC with so much potential would be a healthier positive environment ,,. I guess this would be wishful thinking ,,,,, lol,,lol, lol, .
4 stars only for the car inspection wait time. They were nice enough, fairly efficient once youre in there.
The most corrupted place in any government Department in NYC. Too many rules to follow, I mean its just there to generate profits and get paid from hardworking poor Drivers. This is very sad that the city came up with this scheme.
It was quick, not more than 10 minutes. However, one officer was not following the social distancing rules.
Well organized and quick. Thanks for making sure my vehicle is safe and in good condition. 👍
Nyc tlc is hiring new drivers who doesn’t know how to drive and not enough driving experience which couse lots of life danger both passanger and people on street.like other country taxi drivers must have minimum 2 years of driving history which make more safe. Should have minimum years of driving record to become taxi driver. Tlc should immediately put new rules and regulations to become taxi driver for better and safer road.
I don’t even know where to start is there a way to give a lower rating ? Please show me.
The service is really bad. Asked for a car inspection in October 5th and its October 22nd and I still didnt get the appointment, and its wasting my time and money.
Last taxi ride....sitting in the back of a taxi in NYC. Must be 110 degrees in the back seat and I have one small air vent near the floor with a wall of glass blocking all the air from the front. They wonder why uber is winning.
Pretty smooth and thorough. The officers were absolutely nice and courteous. Very unlikely
Worst govt. facility I had ever seen in my life. They act like they are giving a favor to driver’s for working at that place.
It was quick this time so I give it 4. Not 5 cause still not my favorite place to be.
Is a center for training taxi drivers. The teachers are professional and nice. Coffee and tea free. The ambient polite and friendly.
Id love to be able to rate them 0 stars but unfortunately is no posible. This people are pigs and they shouldnt be dealing or serving people, because obviously they dont know what that means.
Taxi and limousine are thief, and they are hurting the driver by making up ticket, and a bunch of stuff. driver need to organized against his oppression from the city agency. that is feeding the city millions of dollars
Very nice treatment and fast good service 👍 thanks
I dont know why people gave so many bad reviews.. Everything went smooth. TLC staffs were nice & professional.
I found them to be quick. I mean it would take you around 30 mins. But thats not bad according to my opinion.
So disrespectful entrance guard. What the hell do they think they are. They Shout and yell @ drivers, like we are some kind of criminals, who are coming to jail. Do they know, who feed them! Its us, time to change TLC, you are ruining yourself.
The worst and disorganize flow of service. Appointments never work here. I got here half an hour before my appointments and there are 100 cars in front of me match it with a bad attitude of each personnel you get a combo
Extremely rude people. They speak to you in a very demanding manner that is very unprofessional. Im not native to NYC and during my time here Ive noticed that there are no standards for professional conduct and people are just nasty and bitter for no reason.
People who worke in TLC they are very annoying and careless. they make me to go their 4 time. they give somuch hardtime. they are not friendly.
Inspection time was 8:15am now its 11:08am still in lanejust wanna say a big wooooow to this professionalism
Regardless all bad reviews above, I personally had very very good experience and the staff was very helpful and courtesy, They’re just doing their job to fail you based on TLC rules
I went there a few times and I was worried because you dont know if you pass or not.when I passed on first try I passed when I failed on first try I corrected the mistakes and I passed.but there is one thing I like tlc told me to keep the car for two more years because they changed the law a few week earlier because I was ready to buy a new car.and the wait time is getting better as compared to previous years
Good job fast and easier !!!!
We worked hard to feed this group of rubbish people, extremely rude and without tutoring.
Through inspection, informative inspector, and i was in and out in no time. Thank you NYC TLC
Officer are rude
It’s very bad service.. no system for Handel every thing .. they is loser
Appointment at 5 30 but never serve on time.... but once they take ur car ...then pretty much fast
The people over there were just so lazy and were just talking and not working. They made me stay there for almost 4 to 5 hours long because they were just talking to each other.
Cars pass or fail based on mechanic felling not the city rules, They think that driver is nobody . Very bad service even my car pass.
Stressful people working there. No smile . Like a jail room. They abuse there power giving from TLC.
Worst place ever they open a 5 am and the cashier gets in a 6 am i have to wait a extra hour for nothing and them i am on line and the security guard goes to buy a coffee like really waste of time
They make the driver’s life so miserable 😖!!! They have not respect for your time or for you as a person!!!
Very rude staff ! So many of them yell at you and treat badly they need to be fired
Under lazy and unhealthy employees for the drivers . Drivers suffered from variety of tickets and summons when you call say cant solve on the phone came to office.
I think One star is much more than they deserve. I would have given 0 or less if I could.
It was almost empty not as it used to be & everything done like one two three .
Great 👍
Thats the worst attitude Ive ever had in my entire life.
Super Rude unprofessional staff,Change this Staff or CLOSE THIS OFFICE, if u can’t provide good Service to your DRIVERS👎🏼👎🏼👎🏼👎🏼
Corrupted system. Bribery! Disrespectful employees. If u want to experience those please feel free to visit there. BOYCOTT!!!
Horrible customer service, called to get just a response of no to all 3 questions. They really dont care/cant be bothered.
Very strict but quick service no cash only cc/ mo
Always rude and will fail you for no reason they failed me for no reason from employee to supervisor doesnt do the job
Once again rude rude rude rude the guy from entering extremely “Rude” like driver’s owes him something
There are now good parsons,nice talk,smile understand everything,good job,unbelievable service,thanks everyone
The inspection process is a lot better and faster now.
Great facility very clean and well kept with friendly employees
They are very well organized now..you should be out within 30 mins
Their system is very efficient, but the employees are grumpy amd upset.
The people the run the place are parasites!!!
Busy environment, staff is helpful and will inform u on what u have to do.
What a rip off system thanks to uber TLC and NYC are making millions and millions of bull sh$@t $$$$$$ dollars and its all for BULLsh$&t. Welcome to America
It was nice and very good experience.
Every person who works here is careless and rude. They dont care about helping you.
The new officers need training about the TLC laws training.
Nice and smooth looks busy but they move fast
Failed - no belt, when its right there, this people need to open their eyes.
I dont know whats wrong with the people who work there , they have the worse attitude Ive ever seen
This time they are nice and fast
Those line doesn’t work fair. Some of them fast some of them too slow.
They all bad ppl they rob everyonee for there car and money ppl must stand up to this
The inspection was fast and cordial , much better than a few year ago
Some people get more power than they deserve and used against other
Wish they we cool nice or friendly but definitely not
Very good exelent tlc tank you
The most useless, rude and corupted department in NY... They just steal huge amounts of money and do not help at al...
The guy want me do his job, he don t want be dirty to take the under cover hood to put the medalion
It was good not bad.
The don’t respect drivers they are aggressive to all drivers
Very quick and effective process. I was in and out in less then a half hour.
What can i say? Its the TLC inspection center.
Take a long time for little work. Of course paid by city! Good luck
Very good service. Very fast.
Professional staff and quick inspection to get me on the road
Great guys awesome service cool
Worst people ever. Employees at the dmv and post offices are saints compared to them
People are terrible here no respect what so ever for drivers inpector are the worst in the world
Security guard on main entrance show disgusting attitude . All the people working here was very stressful .
Any body have idea I want to gave them less than 1 star it’s too much
Horrible, they need to be schooled on customer service.
Worst place ever just care about money
Fast service. very organized
Those guards always misinforme the drivers and making them waste time.
Worst place to work dont go here bs plce of the decade
They only knows to take money , give u plates , and rest ? u know how to survive !!
The only place in NYC when you feel yourself as prisoner.
Very quick and first time they are nice
Very fast
Very rude workers they all need to be fired
My car was fail because they want me to fail.
Far far better than before.
All the people of this place are a**hole. They dont have any kind manner or smartness. All are f**king idiot...
Inspection site, for taxis of new york city
Bad people work here so much rude
Long wait time. I will bring coffee and breakfast next time in the line .
Very unprofessional terrible people works there
Was not to bad of a wait time, but ...
They don’t pick up the phone
Nasty people they think they are better than anyone .. they dont know anything. ..
Very bad experience I have whit thim
Really bad service.... like animals
If youre a low life, youll have a wonderful career at TLC.
TLC inspection begins after 630amYellow cab after 4am
Its the only place in the country that have such a regulations and fees on drivers.
For inspection fast and everything in okey.
Very organized and fast.
In n out ,easy speedy
Should be close better? Worst service ever
Please delete rating I honestly don’t care
Good
They ase very rude
They just stealing money from drivers and got their salary from this money.
TLC workers are all mean! They suck!
Worst service ever
Bunch of crooks in 1 big facility.
Very fast and professional
Best place for corruption and bribery. Place to kill time.
Great service.Thank you
Staffs are unprofessional, unfair, disrespectful and curses at the drivers
Expertise inspections, friendly employees, social environment
Very rude, they lack manners.
They treat people so bad
Very very very bad worker no respect
Very fast good
Un respectful attitude from staff
Hope they pass my cab today lol
They do not know anything about cars!!
Very unprofessional. Big mess
Very bad service and always bad attitude!!.
City employees with unions, thats all I have to say.
The most disorganized placed i ever seen
The people who work there are very rude
Nasty people tlc should fire them all
The security guy was so rude
Horrible place...no customer service at ALL👎👎👎👎👎👎
Bad people, bad service, bad attitude, rude behavior,
Worst place ever I should give mines star
I have no experience and no comments
Super fast , great people
Very rude people works 6
Wait longtime, bad experience at all.
Thief people and workers give attitude.
Didnt take long, only half hour
What can you say about any government agency
Long time to waitNot organized
Everything was so fast and organised
Total reviews rating 3.1
199 Reviews for NYC Taxi & Limousine Commission 2023:
Review №1
2022-04-07My car was missing dashcam sticker and one of my side marker was not working. That’s why they failed me but then Campion Explained it to me really nicely, he was really professional. Therefore, I was able to correct the things and get the inspection done again on the same day.
Review №2
2018-12-29You wait so long for an appointment in my case months. Only to arrive at the appointment time and wait on long lines. I fail to see the point of the appointment if Im just waiting around and will definitely not be seen at my scheduled time. Drivers provide an indispensable service to NYC and are treated like garbage. TLC is financed by the fees drivers pay and we are routinely abused. Would anyone in any other industry put up with waiting hours after an appointment time?
Review №3
2022-01-01I actually had very pleasant experience here , though I failed my inspection. So I missed my appointment time by 10 hours and I came that late , and the gate guy didn’t let me through , but he directed me to speak to a supervisor. After speaking to the supervisor and told them what went down that day ;at first they didn’t want to let me in , but then they did let me in .I failed the inspection and I’m going back to re-inspect and pass this time , but I can’t blame anyone for failing other than my self !
Review №4
2017-11-02Good work in line with the influx of many cars, the entire inspection took 3 hours
Review №5
2018-12-05Not rating the system but the complex. So it’s good and working find. Just prepare your papers neat and come on time.
Review №6
2018-12-13Big swindler
Review №7
2022-06-10The inspection went well I take less than 15min
Review №8
2021-03-16They always find a problem with Your TLC vehicle whether you went to the mechanic or not. Dont even bother wasting your money on a repair shop beforehand. Its inevitable!
Review №9
2021-02-27Came for inspection here today after 2 years.. I have to say the place is very well 100% organized then before. On time appointment car inspections are done now. All the officers were very professional & helpful. Ive been in TLC business since about 25 years now I have to say I never had this kind of great experience here ever before 👏👏 Keep up the great work(TLC Dept Woodside) guys... As us drivers will keep moving NYC! We all have to work together TLC Dept & US TLC Drivers to make this Great City back moving again safely like pre pendamic. 🙌🤝💪🤜🤛🙂🍎
Review №10
2022-01-14Very nice peopleVery kindMy test. FailI will fix my problem