Phone: +1 718-359-6200
Related: nyc towed vehicle 
Opening hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–3PM
  • Sunday:Closed
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Total reviews rating 2.4

163 Reviews for NYPD Queens Tow Pound 2023:

Review №1


Shady operation that targets the more vulnerable. No-one bothered being of any help or offer explanations. Purely a money-making scheme

Review №2


Honestly, no one wants to be here, and yes it was inconvenient, but we had all of the paperwork, and cash (the machine was down) and after waiting for a guy to get off of his break we got our car and the whole ordeal was like 30 min. The shortest of out NYC tow yard experiences.

Review №3


Just wonderful if you owe $$$ to NYC for unpaid parking tickets. Dont expect any type of sympathy from the workers as they dont care. Dont get aggravated just giving you a heads up.

Review №4


Worst experience so far in NYC. Glad I am moving out of this hell hole next month. Deal with the ladies behind the booth, Adam the goofy tall white dude is helplessly feckless. They said to file a claim about the damage that their tow truck driver made to my vehicle, but it can take 1-5 years.

Review №5


Way Too crowded..Waiting room way unsafe, masks were not asked to be on No sign up at all about it..During a MASK MANDATE..I had to LEAVE and go back the Next day..It us very slimy? Not Ckean , Gross!!

Review №6


Call was okay but not helpful. NYPD called me talking about they found my stolen car but would not give me any info on the car. So I had to bring in my lawyer. NYPD does not help at all....

Review №7


Your experience is your own. Remember in order to drive a motor vehicle, you must have a valid Drivers licence. ,The vehicle must b registered and insured. With that mind you must know the rules and regulation of parking your vehicle within the 5 boroughs of New York City. I find that the people who complain are more than likely not part of the rest of the city that abide by the rules and laws of driving and parking. So the next time you complain about the service in which youve received, place yourself in the position of the person serving you. Are you licensed, registered and insured? But better yet, can you produce the items that you are being asked for (not a substitution)? Have you parked your vehicle correctly (not, I park there all the time or I was only gone for a minute)? Truly, take responsibility for your part. Provide the documents need, but most of all learn the rules and regulations of both driving and parking. Trust me, your life would b so much easier and you wouldnt have the time to provide bad comments that do not tell your portion of the horrible experience in which youve encountered. I say all of this to say take responsibility for your actions, be an adult.

Review №8


They were very courteous and informative. My friend had a medical emergency and she thought her vehicle was towed. The officers on site were very respectful and assisted in locating her vehicle shortly after. Support the Blue

Review №9


Worst service ever! And not because I had to get my car. This place is run down, the people are rude and impatient. The entrance is thru a prison looking gate on the side of the building. Welcome to NY.

Review №10


I came here because my vehicle was towed. There are negative experiences from others here - and it can be true.But I had a phenomenal treatment today. Everybody was kind and fast. The lady in the front and the security guard, to the officer escort outside. They were all helpful

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