Old Navy in New York
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New York, New York County, New York, US
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Site: https://oldnavy.gap.com/stores/n...
- Monday:9AM–10PM
- Tuesday:9AM–10PM
- Wednesday:9AM–10PM
- Thursday:9AM–10PM
- Friday:9AM–10PM
- Saturday:9AM–10PM
- Sunday:10AM–8PM
Old Navy in other cities:
The Manager of this store is so humble and super nice. She will go above and beyond to please her customers. The staff here are very professional, the security personnel especially the cashiers and one of the cashier name Yeye was super nice and very patient. This is one of the best store to shop at in Manhattan. I totally enjoy my experience. I will totally recommend for everyone to visit this Old Navy store and shop whenever you are in Mid-town.
The store and its pickup and return policies are acceptable and uncomplicated. However, there are 2 things that are uncceptable. 1) I do not know unequivocally for the way the staff and security are scoping one and profiling as a potential shoplifter. They think they are unnoticeable, but they appear nonchalantly perusing the clothes rack, intermittently giving one a side glance and unexpectedly showing up wherever in the store one goes. Nothing in my appearance or demeanor would allude to whether I would shoplift 2) The 34th Street shopping area has become home-base for the mentally ill, homeless and shady characters who are looking to rob or assault someone. Buyer Be Aware of Your Surroundings.
I came in and couldnt really find what I was looking for. But they had a few other things with affordable pricing. The denim sale can be confusing with the 50 percent off so remember to get two pairs to get the discount! Most of the staff was not friendly and had attitude when asked to be helped. The cashiers is another story. I had a lovely lady help me and answer all my questions all while ringing me up. I think her name is Alana? She was very friendly and sweet and if all the cashiers and those on the floor could be like her I feel checkouts will have much better reviews and people will leave happy and satisfied.
A very reliable company for clothing from children, to teens, to adults. Theres a lot of variety over the multiple floors the store has, youre gonna find something relatively close to what youre looking for. The staff is 50/50 but overall you get what youre looking for. The cashier was really quick given how busy it was. If I need clothes Ill be back probably.
Full quantity of items. Didnt need 3 different associates if I was interested in the rewards program ( already enrolled) I am a fidgety shopper so maybe that is why I was approached three times. Brought the masks, a bit big, could be more snugly. Associates were friendly. Good deals and plenty of items on the clearance racks. I love the coupons, cant wait to use them in February.
Been here many times it is very busy each time I come. The other day I stopped by just to get socks and the line was so long with maybe 3 sales associates on the register. Thing is what I dont understand they have about three floors but one floor to checkout with makes no sense that should be fixed other than that this store is fine.
I like shopping at Old Navy honest I do.It always makes me feel young at heart.I went there for these blue and green checkered plaid mens trousers. I tried two locations but there were out of size 34-32, which is perfect for guys 5ft9-5ft10, this is the average height for men globally for the 21 century.The staff, is always supportive, and the ladies, well they love helping handsome men.😎
When you shortcut things, they becomes a lot messier. I asked specifically if the employee (with green hair) if she had a scissor to cut the tags so we can use them right a way. A coworker handed her one but she said she didnt need one and began to tear down the tags with her hands. First two items went without any problem as their material are study (but she still risked damaging them). For the third one, she completely messed up the socks and still attempted to pass it to us. I had to stop her and pointed out her mess and offered to swap for another item, which she should have done in the first place. She didnt attempt to fix her own mess or appologize for it at all.
The plus size section is lacking in size and advertised sales/ specials. Example: last week long sleeved shirts on sale for men, women, children however plus size section didnt even carry long sleeve shirts like the other departments so since it was for work, I was forced to shop for shirts in the mens department... sad, embarrassing, and highly disappointed. If had in plus size, would of gladly brought many in different colors, multiple in black. The staff here though is very friendly.
I like this place, it has a pretty big selection of clothing and the store is really big, its especially nice during covid. Old Navy is my to go place when I need basic clothing. The prices are good, the quality is nice and the sizes are accurate! With some brands I struggle to find the right fit, never had that issue with the Old Navy brand!
Great visit. Nice selection of fun, casual clothes. Also, nice to support a business that practices inclusion at every level. My only wish for @OldNavy is that they start elevating language to be more representative. Use language that is more inclusive. Maybe go from Men and Women, Girls and Boys use the wording kids/youth/young adults/adults (feminine/masculine). That may make the shopping experience even more inclusive!
I love how big of a store this particular Old Navy is. It has 3 floors levels and the levels are broken down into Women, Men and kids, basically you go straight to what you are looking for. Very Stylish Store, the prices match the styles. Is always an experience coming here.
The size of this store amazing. Old Navy has always been known to me for its sloppy presentation and slow customer service. For the size of this store Im just gonna say its immaculate. Tables look great. Walls are neat and there are plenty of options and more then one section for things. You can definitely always find what you are looking for. Check out is fast and I love that you can check out at a station with a credit card.
What a wonderful shopping experience. Cheerful & VERY helpful workers. Two even helped me find my cane. Lots of fitting rooms. All sizes available. Lots of cash registers open. I would like to acknowledge whoever manages this store. It is better run than Macys (across the street) or JCPenney (across the street on the other side). It proves you can have an accommodating staff & sell lots of merchandise. I HIGHLY RECOMMEND THIS STORE
Big store! Great selection, everything is well organized. The fitting rooms are neat and clean. The customer service is great. The staff is helpful and easy to talk to. The most amazing the deals you can find here. Plus they have a big selection for clearance as well.
This location is well organized, decently clean and their staff is friendly and helpful. This location is much neater then the one by my house. Im not a regular shopper at old navy cause its not the first place I think of when I need something or just feel like shopping. But I must say, when they have good deals I cant past up I will be there bright and early. Old Navy is a great place to find the basics when it comes to clothing and they have a great range of sizes.
Always been an Old Navy client. This store is the nicest Ive ever been in. And there are always items on sale. Love the T-shirt selection. Especially the items that are symbolic of the New York City boroughs. Take your time, its a big store. Only problem is that check out time can be lengthy.
This is a very good place to get everything from underwear to sportswear to casual and formal clothing. The store is big and roomy with very helpful staff members that gives you just the right amount of help and personal space that you need. I will definitely shop here again.
Great store, fairly reasonably priced. Lots of colours, very bright and airy store. Love the childrens wear! Ladies wear is usually fab but need to watch out for the sizing as often clothes are on the wrong hanger. Staff are great though and very helpful in my experience.
Very busy old navy, in the center of downtown NYC of course, but very busy.Good selection of low end to mid clothing options, limited in some niche markets such as cardigans and scarves, but overall a wide variety of products.Excellent customer service considering how many customers are serviced daily.
I gave this place a five star rating because I had a wonderful experience. The store was crowded due to a promotional event fpr the winter combined with 50% off your purchase. The store was very clean, all the elevators and escalators worked. We didnt have to walk up any steps, which is another added plus. The customer service was also amazing. When I approached a sales associate, she helped me find my item and even volunteered to find the size I wanted and continued on to give me extra advice on the best way to wear the item. This store which was what really pushed it to a 5, has registers everywhere, even ones that are not apart of the main register where sales associates can walk up to if your ready to check out and just ring you up there. No waiting on a long line. In and out. Even their clearance section was really organized which is a miracle because usually the clearance section looks like a herd ran through.
I have to say, Old Navy got a lot better over the years. Their selection and fabrication have improved tremendously. Their shoes are great quality at affordable prices. Their jean come in all shapes and sizes... and I love their billions of colors. This is truly a family store. Theres a floor for everyone.
Thank you Larry for giving us the last size hoodie we were looking for from the mannequin. Thank you Erica for your time and making sure we got what we wanted. Thank you Mozelle for your time and fixing something that was wrong on our purchase. Excellent team, best customer service received from any old navy.... look for them, they will go above and beyond to help you find your needs.
Ive been shopping here for a long time. The store is huge and spacious (despite of that, it can still get crazy crowded because of its location). Always reliable. Multiple checkout counters. Informative staff. If shopping during the week, its best to go around 230-3 after the lunch rush.
Very helpful staff , Great quality clothes at affordable price. It offers great deals in holiday season. Convenient location from metro station. It can get crowded in the evening. Has ample trial rooms hence no long queues for trails. Has a number of checkout stations too.
Good store to shop the brand, huge and with a very good selection of both items and sizes. Staff is scarce but friendly and helpful, and prices are very good. Cashier staff at checkout is not particularly friendly, but other than that its a good shopping experience and a good store for the chain.
They were open at 9 am on a Sunday which saved me from my forgot-work-pants-at-home situation! The pants I bought exceeded my expectations, both price and style/quality. I appreciated being approached by an associate despite them having just opened, and the speedy checkout too
For a store that’s in such a popular location, the customer service absolutely SUCKED. I was helping my friend to shop and she couldn’t quite find the words to describe what she wanted and instead of listening to us, the store associate we finally tracked down just up and walked away. I was VERY irate about that because it was done so rudely but okay maybe she’s busy? Even so, that’s the worst possible thing you can do in customer service...it made us both feel disregarded. But, determined to help my friend, I tracked down another store associate...marginally more polite but when asked, she gestured vaguely across the room to where buttoned down shirts might be and gave me directions to finding the second item. By that time, my friend was absolutely shut down about finding the piece she was so excited to find at Old Navy and I couldn’t help but feel for her. We left. That service was not okay and I will definitely not be returning. My WALGREENS is more friendly than the workers here and that’s a damn shame.
Love myself an Old Navy visit when we are in USA. It is refreshing to see a variety of sizes and styles in the same fabrics. There is something for everyone here and there is always a promotion going on. The quality is good but not as good as it used to be...Still better than most UK high street stores though!
Great basics for decent prices, but the stores music is probably the worst playlist i have ever heard in my life. Both times i went there, there wasnt one song that didnt make e want to plug my ears. Oh, not a lot of stylish/trendy options for college-aged men. If youre a male in your 20s, this store isnt for you. The employees are very nice and helpful though and the dressing rooms are great too.
Mens is on second floor they have someone greeting you at door answering any questions you have. Decent finds on clearance and sale. Heavy traffic but customer service and checkout are very efficient and friendly. Recommend if you are in the area and need to go to that old navy
Wow, my favorite place to buy clothes, with a good options for casual look for less money comparing with GAP. Which store belongs to the same Chain.For a $100.00 dollars eventually you will leave the store with a least 4 or 5 pieces of clothes.The quality of the clothes are good and the stylist with the pretension they advertise about what is the goal of the store.I used to buy in another places the same quality of clothes but after comparing with Old Navy, I make up my mind and stay buying only at Old Navy, and saved money in my pocket.The carry clothes for women, men and children both sexes and whoever gender they decided to be.Good value for your money, thumbs up.
One of the best old navy stores in NYC! I found a lot of nice items, colors and designs of all kinds. I bought a nice all white button down shirt that felt expensive for a good price. The material and shirt well made have me thinking now I should buy another one.This store is good.
They seem to have revamped their customer service policies and training because everyone is AMAZING, the store is so organized and neat despite being a high traffic/volume area. Cassidy(at the register)was so great and so were all the girls in the front from greeting at the entrance to the ladies that helped me over by the jeans and athletic area, even the gentleman that was just passing through putting away merchandise grabbed me a bag to put in my items. I dislike shopping but I would definitely come back to the 34th street location. Great job everyone!!!
Tons of things to choose from, love the variation and the only reason I give it a three stars. I picked up at least four outfits including a coat for about 40$, but the customer service aspect is just ridiculous, its a 3 or 4 level store with plenty of workers but theyre too busy putting clothes back or folding to ever answer a customers question, not to mention assist in get us out either. I had another customer help me, before an employee would -__-
A large showroom of good apparels with decent seasonal discounts (75% off at this moment of Xmas and New year).The place looks messy with many items dropped on the floor or in wrong shelf, etc. Perhaps fewer staff on duty or too many customers (with a little bad attitude) due to big discounts.
Ill never shop at old navy ever again especially not the 34th st location. I had the worst shopping experience here. I shopped here and it was good and same day I signed up and they sent me a 20% off coupon. I went back a few weeks later to use my coupon. Waited in the long as usual line with a few sale items. The sale associate wasnt very friendly. After she rung me up I showed her my 20% email coupon and my military ID. She said she couldnt combine the discounts. Meanwhile ive been shopping at old navy and they always let me combine deals. I was so upset because no body who works there knows what theyre doing and every time you go there someone tells you a different story. So after having waited in that line for over 45 mins and getting to the register i decided i wasnt going to buy anything that day or ever. Old navy has just gotten ridiculous and youve definitely lost me as a customer.
I have been here many times it is very busy each time I come here I went here the other day just to get socks and I tell you the line was so long with maybe 3 sales associates on the register but thing is what I dont understand they have about three floors but one floor to checkout with makes no sense that should be fixed other than that this store is fine
Came here to find shorts but havent had much luck finding shorts this season. I went downstairs to the clearance section. I did find one pair of shorts but was hoping to find more in different colors and lengths. They had a lot of great sales on jeans, tank tops, t shirts. I ended up finding a couple of tank tops as well. I had my supercash to use and didnt think I was able to use as it said I had to spend $50 or more to use. The cashier was really nice and said I can use it because I spent over $25 and the supercash is good for $10 off and it expires today. so I got some great deals and also received another supercash to use in September!
I prefer this location over all of them in the city and Brooklyn. They have huge inventory, 3 floors, and I can always find my size in jeans here, being that i wear a popular size, its always hard to find my size in the other locations. They have a FULL, FRIENDLY Staff who go to extremes to help you if needed with a smile on their face!! Also, they have quite a selection for plus size which usually you can only find online, but I saw up to 4X here yesterday, so thats awesome as well. They have registers on each floor too, so helpful hint-If the line on the first floor is too long for you, which goes quick anyway, go on up to the 2nd or 3rd floor where there is usually minimal to no lines! They also have multiple cashiers on each floor as well! I highly recommend this location!
You kidding I LOVE THIS PLACE! Sales people are nice and helpful even the cashiers when you return your items and at checkout! Only one thing I DON’T GET: why put candies displayed on the side of the waiting lines? OLD NAVY don’t you worry about kleptos and those tempted to eat them while waiting and NOT PAY?
I like this Old Navy store, its in the heart of NYC across the street from the famous Macy’s and walking distance to Times Square. Being very big and well stocked is a plus point, as is the helpful staff. I saw plenty of salespeople to offer help. The fitting room is bright and clean. The line for payment moved quickly and the cashiers are sweet. I purchased plenty of winter shirts and sweaters, all very cozy in beautiful vibrant colors. Im gonna go back to get a houndstooth peacoat I saw on sale. So check out this Old Navy, it’s definitely worth a gander!
Great service very cheap the service on a black friday starting night could not be better. Yes u stand in the line for some time but thats because of the deals u just have to monitor whats going on the cashiers are fast and the amount of costumers make that line not the service. Going back today because I received a coupon for 30$ off for 75$ next purchase after I spent 100$ on black friday. I am definitely a new costumer.
Well lets give old Navy an ovation for having plus size but then again, Old Navy you can do better with having larger sizes available in store. Its great that you have it online but then again sometimes waiting for your stuff to arrive cause you ordered online isnt fair. Now, prices are reasonable but then again I dont want to only buy sweaters and shirts all day. Thats my only issue personally but I recommend this store for all (Hey, Even Grandma/Grandpa can rock out with some Old Navy Gear too lol)
I love old navy. they are inexpensive not cheap. I got a whole outfit for five dollars from their sale rack. when they say clearance they mean it not clearance but its still $20. love their cardigans and their specialized jeans. take everyone they have great holiday sales as well. basically all of my wardrobe belongs to them
Love this Old Navy. Wasnt too crowded, and we were able to choose Groomsmen outfits for our low-key destination wedding. Since our friends and family live all over the country (he had seven groomsmen) it was super easy to tell them to head to the nearest old navy to buy the same matching shirt and pants for $50! We provided the ties (:
God the cashiers are THE slowest I have ever seen. All they do is talk to each other. Im standing online currently, 6 registers open and the line is backed up and hasnt moved in the past 5 minutes. Its every time I come to this locstion the cashiers are moving at turtle speed. COME ON
This one is a lot better but at the same time theres shorts are very expensive I think overpriced but it is what it is they have basic stuff , the staff is really friendly asking me if I needed help before I ask them but at the same time are you profiling me or do you think Im a steal something?
Old Navys not so bad they have some good sales they had some hoodies for $20 for the ladies and for young girls. Both escalators werent working this is the one on West 34 St. but the air conditioning was awesome the be having decent sales love that about them but there regular prices are outrageous for old Navy
Really good designs for the t-shirts and yet everyone I looked at was a combination fabric of cotton and rayon or cotton and nylon. I also got lost in terms of the layout in that similar items (say; shorts) are scattered throughout the layout rather than all being in the one location.
I had the most amazing experience ever at the Old Navy store on 34th Street.I was treated like VIP!!!It turned around my shopping frustration.Big Up to Camille my associate. Superior customer service representative!She made my birthday outfit complete!Will look for her again real soon.
Always shop here when Im in NYC. Exceptionally good value clothing. Basics like t shirts and jumpets etc in great colours. Very cold here at the moment minus 13 wind chill. Got high tech performance weather resistant gillet and top in sale for 29 dollars. A real bargain that is keeping me toasty and warm!
This Old Navy location is great. There is always plenty in stock of what you are looking for. The downside is that the crowd is huge as well as the lines. I like the multiple levels. The place can make your head spin so just make sure you have patience when you go to this store.There is always a deal going on with Old Navy. Shopping here won’t break your bank, which I love. The hard part is not spending a million dollars. Everything is so cute!
Usual Old Navy with bargain clothes and sales. This is the neatest Old Navy stores I have been in. The clothes are nice and on the hangers. They have the latest collections. Lines are long so give yourself a good 20 minutes. They dont have much of a clearance section and I didnt see any dog items.Staff is okay, they will point you in the direction needed to find the item.The store has to entrances so note its a good cut through from West 34 St to West 33 St.
I wish this Old Navy would utilize there express pay by credit card mobile kiosks. The lines are always long no matter what part of the day (go figures-34th street) however they could use their mobile carts for those who work in the area and visit during there lunch hour. I have left countless items behind due to the long lines or the closed kiosk.Thats money out the door. Overall clean and helpful staff.
Whenever I visit US from the UK I always try visiting an Old Navy. They have a huge selection of clothes at a very low price but great quality. They sell everything from loungewear to sports gear. Ensure to check online for any in-store vouchers. Also, after a purchase of greater than a certain amount youll receive more vouchers for a future visit! It may be useful to split your visit in two to utilise the discounts!
I walked around this store for half an hour with an infant in my arms to find an employee who knew the bathroom password. After one could help me she suddenly started helping other customers. After that I was let in the restroom with someone knocking at the door all the time; but it was not another customer.Meanwhile my wife was shopping. I asked her to leave the pile back and go home.
My favorite one. I live 5 blocks from the North Bergen NJ Old Navy and still rather travel to NYC. The variety here is good and they Have ALL SIZES. Always stocked and neat. They also have multiple cashiers. If more than 6 people are on line another reg opens. Unlike you know who. (NB) Where I wait up to 20min while 2 regs handles 15 to 20 people. Kudos to NYC 34th. They know how to please the customer.
This Old Navy located on 34th street is my favorite! The store is always orderly and the clothing is nicely hanging or folded. This makes for a very pleasant shopping experience for me. As for the price of the clothing, I find it very reasonable. I often find good bargains at this location, as well as clothing that I like. I am happy with my purchases here and can ALWAYS find my size. I will continue to shop at this location because the other locations in Brooklyn are too ghetto and untidy looking. Whoever manages this store on 34th street in NYC, is doing his or her job well. Keep up thr excellent work. This is how all the stores should be okay!
Great Place for shopping for clothes Sales are often and Great as well & and an Old Navy Credit Card is even better because you can save even more Cash with earned shopping. Use with care and intelligence because the interest is rather high like 24.9 for cash and 22.5 for purchases .P.S. I buy almost all my clothes I wear their.
It seems that GAP Inc has invested almost 20% of its revenue in the once bottom of the barrel OLD NAVY... and it shows in the best ways. The associates didnt try and harass me in getting a FnCredit Card. I despise you not selling me your products and selling me debt, but truth is, my recent experience here displayed a different side and the attention to detail and improvement with quality is evident.
This is probably the best old navy in the nyc area. It is really large and has the best selection. And due to the large amount of inventory, I usually dont have problems finding sizes. Other old navy stores I have visited are messy and dont have the best selections or sizes.
Total reviews rating 4.4
199 Reviews for Old Navy 2023:
Review №1
2022-08-18So many varities whether its for men women kids accessories......I really like the prices and the patterns available here....for women n men active wear......so many varities of T shirts and jeans n denims n non denims are available here......prices are really competetive....you get mostly what you want here.....
Review №2
2022-03-24Always my favorite american fashion brand for men women and kids. Fashionable well cut and affordable prices
Review №3
2022-06-06Keepin it real out here on 34thHave to show some love to the OG piece of history thats still relevant to this day. Been shopping here since I came to this country and honestly the stuff is pretty decent for its price. Yes its still contributing to the throwaway fashion industry but its also an affordable spot for folks who need some decent clothing without breaking the bank. Check out this shirt I got for under $3. My family members and loved ones make fun of it when I bought it, but since then, it had brought so much peace and joy to us all. Whenever I wear it, it just uplifts everyone who sees it and in return, brings me a little bit of Joy, so thank you Old Navy for selling joy at an affordable price
Review №4
2022-05-14Been to many Old Navys. This one is by far the best for men. Most of the other Old Navys I go to have a smaller mens section. This one has a whole floor. Everything is always nice and clean and the staff are always friendly. Sometimes the lines can get long but they move quick. Will definitely be back!
Review №5
2022-04-19Good location. The checkout is very cramped though and stifling. Everyone is pretty friendly though and the clearance section is worth checking out
Review №6
2022-06-23I loved coming here shopping, but today was unexpected. I was looking around for some jeans and I noticed the bigger size was were there were two people next to it. I tried coming to see if I can find my size but I noticed the manager was giving an interview, she told me if I was looking for my size to find it somewhere else, pointing at the hanging jeans. The manager knows the lay out better than anyone, knowing I did not find my size there. I kept trying to find my size and the manager told me not to interrupt the interview. Instead of yelling I left everything I was going to buy. The manager cared more about an interview than me finding what I needed, it was a simple way to just either help and than continue her interview.
Review №7
2022-05-18I like the layout of the store, and found the display designs and selection very appealing. There were also many clearance or sale racks, and the styles are really colorful and on-trend. The prices are good, also. Thanks. 🙂
Review №8
2022-06-02Always great sales and wide variety of merchandise. Salespeople are helpful and knowledgeable about the items and store layout. The store is well-stocked and organized. I always find something interesting to buy even when Im not looking-lol!
Review №9
2022-07-09Best place to buy flip flops for the Summer! Everyone knows that Old Navy flip flops are a beach-time staple, or for going to a swimming pool, or a picnic. The flip flops are always so comfy, and they are durable as well! This Old Navy had really helpful staff as well!
Review №10
2022-08-14I used to love this place so much. What did they do to it?! Its totally rearranged, seems smaller with way less merchandise thats all the same now. But they still have great personnel and its still really well maintained, and if its your kind of stuff its awesome.