Old Navy in New York
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New York, New York County, New York, US
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Site: https://oldnavy.gap.com/stores/n...
- Monday:9AM–10PM
- Tuesday:9AM–10PM
- Wednesday:9AM–10PM
- Thursday:9AM–10PM
- Friday:9AM–10PM
- Saturday:9AM–10PM
- Sunday:10AM–8PM
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Old Navy should be applauded for clothing size diversity. From petites to tall to curvy. However, only the regular sizes are carried in store. If you need petite, tall or curvy sizes, you must order them in store and have the item shipped. There is no shipping charge. However the days of instant gratification and taking it with you are long gone. I did get some excellent customer service from the senior lead. She exchanged my jeans for another size, shipped the new item within 5 minutes. And the jeans will arrive in 4 days at no charge to me. Yay!
Store was immaculate and it probably helped that I was there on one of the cooldest nights so far in 2022. Everyone must have been snuggled at home. Staff was extremely friendly and went out of their ways to offer their assistance in locating products sizes and various color combinations. I had shopped only once before in an Old Navy store, so this was my second experience. Assorted collection, however, I was a bit shocked at their prices. It definitely was not the Old Navy bargain prices from prior years. They joined the ranks of the pandemic retailers survivors and increased merchandise pricin as well. I asked a member of the Salesforce who confirmed prices had gone up. Although, I do respect the quality, workmanship and natural fibers used, i thought even with the promotional discounts, the clothing was a bit high given the ranking in which Old Navy sits within the fashion industry. But hey, we have to remember they also are suffering from a price hike in manufacturing and products used to make this All American look we all admire and like.
I was at the kids area and one of the employees ask me a normal question if I need help with something. She had helped me even to choose some outfit for my 6 kids. Also she had helped me how online I can transfer my points, I told her she had saved me alot of time and money on that half hour I spend in the store. Since the entrance until the cashier, everyone are friendly. I highly recommended.
Inexpensive clothing that is durable & fashionable. I dont know if they have Short/Tall for men but I know they have Petite (& Tall) sizes for women. You can always get those sizes online but, unfortunately, they dont often have them in the store to try on. Its difficult to find jeans for a 4 foot 11 inch woman without having to roll up most of the pant legs
Everyone working there was so nice to me. I did a lot of shopping and I set my umbrella down to look at something. I left it for a few minutes and when I went back to grab it, it was gone. An associate had seen it, so when I was searching for it, she went above and beyond to try to help me find it. My cashier was super nice 😊And when I bought a new umbrella, the manager gave me a deep discount. I love Old Navy anyway, but I would definitely recommend this location. Thank you to the staff!
Sad place to visit. I tried to return unopened non medical facemask. And was informed even though unopened. I was told we dont exchange or refund credit. When I asked to see a manager. I was informed we dont have to put up any information about a non-refundable case. Even though it was untouched by human hands. After trying to understand why there was no sign or any reference to the fact. I left the same store and deposited my non refundable product in the citys trash can.
It okay but lengthy... it wasn’t a smooth transition. It more like and show of ID and pick up code kind or ordeal, which was a over kill in my opinion. Then you still had to wait. Like get it together. Nordstrom rack is more organized with there pick up and go! Just putting it out there !
I love this place! It always well taken care of, the staff is always helpful, and the people are mostly kind. I love their mobile check out. Its by any cart and you can skip the line if your paying with a card. Even when there is an issue they kindly take me at the register. The fitting rooms are well kept and has someone attending you. I love shopping here, its not a hassle and its a nice environment. The line does get long time to time but never too crazy.
First the store doesnt help. Then they should put sign up. About the mask they are selling. That if you buy for a person; who doesnt like the style. You should get a credit. If the steal isnt broken. No were is there a sign stating you can not return or on the receipt. Very disappointed in the store service. And the Manager. At least associate wanted to help. You can not say, its a hygienists issue. Because this isnt medical issue product. Would even give this store 1/2 stars.
Im not really too fond of this Old Navy because their supplies is very limited its like one of them things you have to catch it when the season starts if you dont then youll get the leftovers that they dont really have much Im talking about like short pants and stuff like that and the shirts are corny
5 STARS ALL AROUNDI found shopping here to be a delightful experience. The selection was plentiful, well stocked & sorted. The staff was extremely friendly, helpful & knowledgeable about current inventory & stock placement. The store itself was immaculate. Items werent thrown all over & pretty much in their place. The aisles were large enough to accommodate my wheelchair & I was able to maneuver through them with ease and without knocking things over or getting caught in between racks (which happens all too frequently when Im shopping).
Pick up was easy and under 2 hours, although you should expect up to 2 hours. Make sure you order before 2 pm for same day pickup and bring an ID with your pickup notice. Note that is all subject to change on busy days like holidays. Tip: Try Afterpay or Klarna for payment of your pick up and pay over a period of time.
Big store with all the selection you could want. The service is knowledgable and friendly and there are what seems like 10 cashiers so the flow moves quickly.Store has both elevators and escalators so it’s easy to get around with kids and strollers etc...Would recommend this store.
This Old Navy has everything including plus sizes. The staff is very helpful. There is a very welcoming feeling from the moment you walk in and it is the biggest Old Navy I have ever been to. If they run out of something in your size, the staff will check or get one ordered for you if available.
Since I live in their clothes and PJs, I cant say enough about them. A great price, cute articles and I LOVE the masks! You can almost forget that their pj shorts arent shorts...I once ran after the post person wearing their black and white checkered pj shorts with the matching mask and was complimented on my outfit! Yikes! I should check in a mirror before I run out my door but it does show how versatile those PJs are! A great store!
I love this store! The staff is very very helpful and courteous. I stumbled upon a pair of jeans which was of the colour i really wanted for quite some time. When i tried the jean it was a perfect fit but without any tag. When i asked for its price i was told that it was a clearance stuff and i just could not believe its price and confirmed it atleast 2-3 times!! The perfect fitting jean costed me $1.75!!Loved it
Thanks Old Navy! You bailed me out of a hot spot. In NYC, wore my weather appropriate coat for winter. Ha! It is unseasonably warm. Felt like I was going to faint from the heat of my coat.Looked up and there was Old Navy. It had sales going on, good ones too! Exchanged my hot coat for an Old Navy vest that sold for half off. While there, I took advantage of the pj sale, the sweater sale, and the sock sale. Socks for a dollar? The plaid shirt sale and the scarf sale. Was it me or was the entire store on sale?Lines were long but the wait was not.My socks are soft and comfy. My vest has been used many times since purchase. It has been washed and the color and quality has held.Satisfied customer here.
Multiple levels of fashions for guys and girls to shop in at a relatively cheaper price than say a Macys. You can get a lot of bang for your buck here as they have a clearance section full of discounted clothing. Sign up for email exclusives to get the jump on the daily deals.
I usually dont do reviews, especially for large scale stores but I just have to say the experience I have here every time I stop by before or after work is positive. Today I had a woman named Latoya helping me and she was super helpful and knowledgeable and patient. Love the people and the service here, reccomend anyone in the city to stop by here if theyre looking for an old navy.
Outstanding customer service! I order online because I hate dealing with stores and sales people, but when Ive had to return items here, the sales people are super helpful! They handled my exchange right away and offered to re-order my size to be sent to my house - with free shipping (all from the floor on a handheld device). Shout out to Camisha and Erica. Thank you, ladies.
This is an expansive three floor Old Navy.You enter on the women’s floor and the men’s floor and sale rack is on the bottom floor. There can be long lines at the checkout but they’ve started to use mobile check outs at other locations in the store to move things along. You can find lots of clothes here and make sure you are getting things at a discount because there’s always some promotion running.
Gotta say, right now -- right this very second and, more generally, in the midst of this pandemic -- to experience the kind of service and hospitality that we did at this Old Navy was really quite healing. Some things, some services and ways of being treated just make you (me, us) feel like were gonna make it. Thanks a lot, Old Navy (with curbside pickup) 🤙
Luv this store compared to the other ones. Everyone is so nice & they have such a nice collection. They are very helpful if you need something but dont jump on u as soon as u come in which I LOVE!! I hate when u walk into a store & they immediately ask can I help u? Like idk... I just walked in!! Lemme look. I love u old navy 6 Ave!!!!
PROS: restroom on 2rd floor where the kids dept is. Basement is mens dept and clearance. Much variety and plus sizes available. Always organized. Employees greet and are glad to help. CONS: Some Young employees always on their cell but you have to interrupt them to get help. They also gather to gossip but i had to interrupt to get help.
Great cheap clothes. I like this place very much because I like the atmosphere inside. It is one of my favorite places to go, most definitely. I would definitely recommend it to anyone who is visiting the New York City area. I like the up to date styles and modern looks.
I love Old Navy, but yall need to hire cashiers who knows how to count change. A cashier told me that I would get $2.19 refunded and I asked him if I can give him a penny to round it to $2.20 and he said he couldnt because the register was already opened.... Im like what? ..
Id die of embarassment before going here to buy sweatshop slave labor clothing. Shame on how the clothes are made so cheap. Wonder how they can sell pants for $9.99. Because the people making them are paid 12 cents an hour. Hurray for the USA~ And people wonder why we are a target of terrorism. Just look at the junk and exploitation here of the factory worker. Terrible!!!! Do not participate in this type of sweatshop garbage.
I didnt like the fact that they think people dont know that they put half of price the cloth but the week before the prices where Les than that half of price.Dresses I brought for $10. This weekend where on sale for half of price of the tag with final price of $12.50 😝
Security guards were SELFISH,,I had to find way to push in an old lady in a wheelchair...also we know that people are crooks and will steal just about anything,,but for me who never steal in my whole life,,,,it was very uncomfortable with the guards service....I like them being there but I think they follow me and my friend and my patient too much..,,otherwise it could work with....
Total reviews rating 4.4
199 Reviews for Old Navy 2023:
Review №1
2022-07-24Highly recommend Old Navy 610 6th AveEveryone in the store is very nice, helpful. The layout to the store is excellent, very easy to maneuver.Very large selection of clothes for women, men, children, and pet accessories.They also have excellent sales that are better in store than online.Thank you Jaklyn for going above and beyond to ensure I was charged the correct price, looking up an item for me online.When the lines form in the store, more personnel arrive to quickly ring up customers which makes the shopping experience, excellent!Definitely worth the visit to this store, very upbeat, cheerful shopping experience.
Review №2
2021-06-29This place can get really busy! I suggest you go as early as possible because after lunch it becomes like a madhouse!! The people that work there are helpful. I love Old Navy! Great clothes at affordable prices! Check out this store!
Review №3
2022-05-10Great store and always has discounts.
Review №4
2022-09-05Affordable clothing, and durable fashion. They have it all for people on a budget, but also you can look great with so many styles that keeps people guessing as to where you purchased these clothes.I like old navy!
Review №5
2022-08-09I see styles and colors here that I do not see in any Old Navy on Long Island, where I live. Saleslady Marietta told me what styles flatter my size 14 figure. Management: please promote Marietta. She is capable of so much more!
Review №6
2022-08-08I like the staff here even though the greeting at the front doors is a little bit jarring. The selection is really good and they have a variety of sizes at reasonable sale prices.
Review №7
2022-08-28Very disappointed with the merchandise but I did speak with, not one but three sweet sales associates. I just loved the real retro bathroom and I would go back for that.
Review №8
2022-08-26I liked Old Navy stores because you can fine clothes for all the Family with Good price
Review №9
2022-09-11One of the nicest, cleanest and most organized stores we’ve been to!
Review №10
2022-06-29Very good childrens section. Love the colors. The jewelry was my thing but realized it has dwindled down to bare minimum. Please pick it back up.