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Olive Garden Italian Restaurant in Valley Stream
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Valley Stream, Nassau County, New York, US
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Phone: +1 516-593-1580
Site: https://www.olivegarden.com/loca...
Site: https://www.olivegarden.com/loca...
Opening hours
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Olive Garden Italian Restaurant in other cities:
Comments (199)
Normally I dont have issues eating here but today was an exception. For starters there was no napkins or cutlery at our table. Our salad came but we had no forks to eat with. We had to wait for forks and also asked for napkinsI asked for another soup and was never given it. The fries were cold. We also had to asked for water. Honestly this was a below par service. I dont think i will be going back for a long time. For the price we paid I think the service was not worth it.
It was Mothers Day so I understand there would be a wait but, over an hour with no update is horrendous service. I went in to the store 15 minutes after I was told it would be ready only to hear another 15 minutes which was actually more than 40. I dont blame the employees I blame this company and all the others, whose greed allows this to happen. I was sent an alert to check in but my food was no where near prepared. To find a spot to wait at this location was its own obstacle and extremely dangerous. Then the food came out lukewarm and was only ok. I will never eat at any olive garden again and feel like I was stolen from then cheated. Over $100 to give my sons mom what she wanted only to be completely disappointed, underwhelmed and dissatisfied. This has to be the worst mothers day dinner ever.
Service was great. Waitress was very polite and helpful.The Bathroom was a bit dirty. Toilet paper all over the floor, and around the sink.. I cleaned it all up from the floors and sink area because I have a lil bit of OCD in me, and I like being in a clean environment and surroundings. But thats just me. Overall, The food and Waitress were great.
Excellent and dedicated bar tender, the cook blamed her for food that sat by the kitchen for >30minutes when the reality was that she was not only taking care of the bar but also running 3 tables on the floor. She was great and handled all the stress with a smile.
I will never go back to this location.(green acres). food wasnt that great .. 😒 and the dining area was a mess ..Between the chairs on the floor and that was just a small snippet.. -1 star if I could...The server on the other hand really did his best .. I didnt get his name ..
Well, we were going to Olive Garden on Old Country Road in Long Island but traffic changed our plans. We wind up going to Sunrise Olive Garden and all I can say is fantastic. We ordered by phone and then we were approached my manager Tiffany. She showed how as a manager Tiffany assisted ifs on the menu that was good. She was right the good was Fantastic. Instead of traveling from Coney Island to Old Country Road this Olive Garden is worth traveling for. A manager whom went above and beyond her duty to make sure my wife and I was and will be satisfied. Thank you Tiffany for all you do. New customers to your restaurant.
My family liv s Olive Garden. But this time, maybe because it was Fathers Day, the service was lousy. It took over 20 minutes to get the waiter’s attention just to get the menus. An hour wait for the food to arrive. Food is as ok. Nothing dramatic. Other OG we went too was always delicious. Maybe just a bad day. Will not go to this one again
We shouldve left the minute we were asked to wait outside, since the hostess was unavailable. We stood outside in the cold with 3 other parties, till invited in. Other employees were standing around with no customers in whole sections. Took forever to be waited on. Only 2 tables in site. Alec was our waiter, he was pleasant, and only positive of this location. We had salad and soup before drinks. Waited on cheese for a while for each course. Order was wrong, and bathroom was the vision of Covid. I understand new servers, but the bathroom had numerous employees in it. Not from NY, and our back home location put this location to shame! I dont know how Olive Garden would claim this location!
I had the salmon, and Ive been throwing up for 2 hours now. Dont recommend. Our waitress was rude and didnt give me a different piece when I said that the first salmon smelled and tasted reallly fishy.
We arrived during the lunch hour on a Saturday. Myself my mother and two of my children. There was a wait time of about 20-30 minutes. This restaurant is very spacious and there were multiple tables sitting empty so we were surprised by the wait time. We did indeed wait for about 25 minutes. The service was nice not great the food was not bad. However I did appreciate that the manager came to ask how things were. The one thing I hate at any restaurant and it happened at this service was that the main entree came minutes after we had just received our appetizers. It is so inconvenient and really disrupts the flow of the meal because the table gets overcrowded. Other than that Olive Garden is a nice place to go with a family to relax and spend time together.
This place is very clean, the staff are very friendly. The bathroom is well kept. Overall, a nice place to enjoy a meal with good prices!
Food is amazing. We didnt wait forever to have your drinks and food. They had the most delicious tiramisu Ive had in the longest time
Slow service. Food is good but not worth the extra long wait. Do not recommend.
Amazing experience, ordering has been made so easy using one of the tablets provided on the table. Very efficient. Food is good a bit bland, however the dessert are really amazing. The chocolate lasagna is the best.
Typical chain restaurant. Service was good and food was consistent and good for Olive garden. Very busy! We waited over 30 min. call ahead ti avoidcthe wait or go onto the website and get in line there. They will give you a time to show up and everything. Parking is an issue because it is in the parking lot of a major mall and next door to a red lobster. We circled the parking lot for 20 min before finding a spot. Our friends waited over 30 min for a handicapped parking spot. This is definately an issue and we will not be going back to this location because of it.
I had to wait a long time for my drink,soup, Bread...mybe because it was Fathers Day....if that is the case it dont matter u running a business get your things in order
Our waitress was fantastic she works on Tuesday Saturday and Sunday Idk how I forgot her name geeze she was also the bartender too lovely young lady
I am a little disappointed as this use to be one of my faves, however, lately the food is very bland. They also removed the stuffed mushrooms from the menu (whyyyyyyy), man those were the best, bring them back please. Salad and breadsticks are always good though.
The food was good. The server brought me the wrong order. I was very disappointed 😔
The food i received i could tell that it was just reheated. Chicken Marsala. The sauce very salty too. Even though in the picture everything looks tasty 😐.
The food was good but they took a hole hour to get out here and this girl is sitting here playing she is 18 and cant do her job right I would not say not to go here but it took to long and tho food didnt even taste all the best like it normally do but maybe just a bad dad just wanted to come out and say this and enjoy
1st time at Olive Garden and I LOVED IT! I had the soup and the never ending pasta bowl (cheese ravioli w crispy shrimp fritta and the raspberry lemonade 😋😋. Nice and clean and friendly waitress
I ordered to go. The food was good. The wait was reasonable. I was disappointed to see staff stepping out of the kitchen without their mask over their nose and mouth. It made me wonder about how strict the safety protocols are followed by the staff.
Celebrated my Wifes Bday brunch kickoff with family members and the food was very good. Recommended!
I travel around the world and have dined in many restaurants. I must say this establishment is the worst place I have dined. My family and I arrived at 8:40pm. Was seated at 9:24pm. We placed our orders at 9:30pm. However, appetizers did not arrive until 10pm. Our drinks did not arrive until 10:15. Our main course meals did not arrive until 10:45. After speaking with the general manager (Angela Zelaya) and she confirming a very bad service, she did nothing to accommodate us but offer us free dessert and credit us $12.79 for the appetizers. This place, is the worst. Alec, our server, should have no business serving in this field due to his lack of experience and knowledge. I would not reccomend this place to anyone and advise all to consider eating elsewhere when in the area.
I often visit this location and its great but tonight i went close to closing and it was horrible. Bad lettuce in salad, dry hard linguine burnt chicken, missing sides and sauces. Almost everything was incomplete and took long to be served. So bad I asked for the manager. She was very pleasant and apologetic and offered to fix our meals but at this point we lost our appetite. The server was polite and tried his best to accommodate us with the inadequate food the kitchen gave him to serve.
Great parking hardly ever a long wait time friendly staff,decent drinks,
The waiter David was amazing. The waiter next to him was disgusting. She was waiting a table and told her table you guys was suppose to be the only ones back here but people always wanna change seats. We had a large party and she rolled her eyes while telling them about us changing seats. Its was very rude and unprofessional. Back to DAVID he was very attentive prompt with our food and drinks. He checked on the table periodically and very knowledgeable about the menu. I would sit in his section again. Blessing
Beautiful place for dining, soothing music and great food💜💜
This location always has an issue whether it is customer service or food quality. On my visit a few days ago however, it was the quality of the food which was a true disappointment. When my family and I went, my daughter ordered a kid’s meal with old grapes served to her that she couldn’t eat it. Afterwards, the most disgusting part was the breadsticks had MOLD on it. There was a huge blackish green mold growing on the bread already! Even though I brought it to the manager’s attention and she brought new bread and a discounted bill, it is still so unsettling to know how unsanitary their kitchen must be and how their food is being stored. This isn’t the first time that the quality of food or customer service has been a disappointment at this location. I truly hope they fix this place up because it is horrible!
My waiter was ok very nice guy, I dont remember his name, but he have dreads. The problem a had was the cutlery sets were so dirty had was to change them three different times.
Great food. Service was good, was a busy night so didnt get the full attention of staff.
Food good . Service good. But it was cold inside. Kept my hat on at the table something i dont like doing. I was almost tempted to keep my coat on.
Drinks were very weak. Food was ok. Standards have dropped in the quality of the food and breadsticks. Our waiter was very patient, knowledgeable and friendly.
First time eating at a olive garden, the waiter was both super helpful answering any questions I had, while remaining professional. He would also swing every 15 mins to make sure everything was good and that my water was never empty. The restuarant was clean and very family friendly, with plenty of parking spots in the front.
We had a wonderful time now one thing I have to say the food is a lot better there and the one on Old Country Road definitely will be back again
Excellent customer service! Great tasting food and drinks! Fast service! Nice ambience!
Service was literally terrible....we literally come all the time but this time we got the worst waitress in the place....Definitely wont be coming back to this one.....Westbury is worth the drive
We had a good day today at Olive gardens. There was a bit of the wait but after that we were seated I a quiet section - what we were looking for - and we placed our orders. Food and beverages arrived quickly and everything was fresh and tasty. My only suggestion would be to add less ice in the limenade. It diluted it too much as most of the glass was filled with glass and drink poured over. Pina colada was mixed well.
I came here a few months ago and the food is so good, the employees are so nice, and the dining is perfect and clean.
Food was fresh and tasty..I come to realize its really about the waiter thats makes the experience great
Have no t dined inside in 8 months it felt good to eat out for real and the service was great
I ordered take out and they were so polite and fast the food was delicious
Food was delicious. Service and staff was good.
Had mozzarella sticks, zuppa toscana, salmon and broccoli and mango strawberry ice tea. It was a great dinner 😁👍
Excellent and friendly environment. The food is delicious as usual. I definitely recommend this location for Olive Garden.
Def knew of my Fav spots to visit. Kids friendly also, and staff is super nice and friendly. Great food.
The service was awful. Took forever to get the food and even longer to get the bill. We had a toddler with us and requested a booster seat that never came
I dont usually like food chains but Olive garden is definatly a place where I can get really great food. The staff at this location are attentive, and friendly. The bartender we had made us a very tasty Italian margarita made with 1800 tequila. The picture below shows cheese sticks with Alfredo sauce. I typically get the shrimp carbonara which is always a hit for me. What I do miss are the risotto bites. Parking lot right behind this location and the wait fit a table on a busy night is usually 30-40 mins. But the bar is always an option. you can dine there or wait till your seating is avalible.
My worst experience in a restaurant! Ever! Poor service, long wait time, even though the restaurant was not crowded. We were seated at 5:15 pm, and the entrée was served to us at 6:15 pm, cold and lifeless. I just asked for a to-go box , packed it in and left. Management, wake up!!!
Have dined at the Valley Stream location a few times, and each time has been similarly pleasant, the hostesses and wait staff equally cordial. But our recent visit resulted in a waiter namedDavid L. who represents what all food establishments should aspire to have in their employ, a cheerful, efficient person with a genuine sense of initiative --Or a mind reader... because he knew to be attentive and brings thing we needed or could use BEFORE we even had to ask, among other things. Nevertheless, David L. and the rest of the staff have never failed at being a good experience for us and other customers around us. Never really have to wait to be seated.Oh, and we watched one of the table maintenance staff clean and sanitize a tabled next to us with, no joke, the most thorough vigor, as if at home. My wife looked at me and said what I thinking, she did a super job.I Recommend this Olive Garden of Valley Strea.Almost forgot, food is good!👍👍Tour of Italy 🇮🇹 dish is a good mix!
We came here for a going away dinner. The service was great. The food took a little longer to arrive as the server said that they were slow with the food preparation that day. Our server did do her best to accommodate us, a party of 15 people.
Hands down worst Olive Garden experience ever. Party of 2, under 15 min waited but two other parties of 2 who walked in after us were seating before us ....we had to let hostess know we arrived first...disorganized.waiter spilled a drink and barely was apologetic, gave us salad and breadsticks....salad was NOT FRESH and was less than half the bowl lol.....Best part was when we asked for utensils and got TO GO UTENSILS TO EAT AND NAPKINS WERE RIPPED PAPER TOWELS. We observed other diners and saw they had regular utensils. We walked out disappointed. Save your time and skip.
Today the service was GREAT..Dora ..our server at Olive Garden -Green Acres Mall...was very nice ..kind ..and always come yo us with a beautiful smile ..
They have about 3 or 4 Bar tenders that provide outstanding customer service Sasha and Chris make this trip worthwhile others are normally overwhelmed and cannot handle the bar and the drinks. I wish I could think of the other bartenders names because they really do a great job
Foods great but sometimes the stuff seems annoyed and not as helpful as they should be
Food was delicious. Salad needed more dressing. We had to wait for the utensils after the salad was served.
The food was but the worst service I had in long time. The guy took a really long time to bring me change I had to ask for three times.
Havent been here in over 10 years, went for lunch, food is the same, good service, no complaints
Best experience to date. My server was so effecient, she was on point with everything. Extra tip to her.
Live the food and the service was exceptional really love it
They ran out of salad.... When your spiel is never ending salad, bread and pasta; how do you run out of two of the three.... No lemonade, no icetea, no beer.... Its one glass of water for the entire dinner... Imagine if I say no tip, thats when theyll be an uproar...
The waitress didnt seem that interested in serving us. She was all over the place and appeared to be avoiding our table at times. The food was good, but we would have enjoyed it more if it had been served hot.
Had a birthday party there ! Good environment + some good music !
This place is great with the soup and salad. You cant go wrong here. Now that being said some times the service is good. More times service stinks. Waitresses need to be trained properly. They get orders wrong. They never smile. More attitudes then anything.
Great food and service. Even greater price!
We had the most excellent waitress. Any thing we needed she brought right over to us. She was polite and pleasant and made our time there more comfortable. My son and I unfortunately didnt catch her name. I told the manager she was great.
Great service, Lisa was exceptional with her service and personality, I havent been to an olive garden in quite a few years , and this was a great experience, not too crowded, great decor and their dishes and Italian margarita was awesome!! The Italian trio was perfect, and the ravioli with chicken and a red meat sauce was aladente, salad and bread sticks all made for a satisfying and delicious meal! Thank you guys !
Always a great place for food. Great service and amazing drinks.
Food was good, the workers were friendly and helpful.
Twy was an amazing server !! The food was amazing I’ll most definitely come here again
Very friendly and profesional attention. The waiter and the new supervisor she is very profesional, came to me and explained details about the food. Very satisfied. Dessert very good.
Delicious foodExcellent serviceLady who served us was very humble and polite
Terrible service. Was asked for breadsticks multiple times never got them. My lunch “came” with a soup I was asked for 3 times never got it. Got my food and no forks or knifes to eat with. Got one drive no one came to refill it. Spend my time with my kids and had a terrible service, table was sticky and with all this covid issues you are not doing the minimum cleaning to keep us safe
Customer service was excellent and food was delicious. Cutlery and napkins dirty.
Total reviews rating 4
199 Reviews for Olive Garden Italian Restaurant 2023:
Review №1
2022-01-30Had a great time here overall. The place was very clean and looked nice. The staff was extremely kind and went above and beyond for our entire group. The food was very very good and tasty. My cousin said her meal needed more sauce, and they then promptly brought her some more. Overall I enjoyed the entire experience and would recommend this location to others.
Review №2
2022-02-26I had a sever name Daniel . When I tell you his communication skills are at 100 !!! He is so friendly soon as he came to the table . He personality was also amazing . He moves very fast and kept asking if I’m okay. Do I need anything . While waiting on my food he kept me updated for example 2 mins it should be out . I never been to a restaurant where I had a 15-10 DANIEL WAS AMAZING . My daughter even said He was nice too . food was hot and fresh as well . To the point is was ready and he brought it straight to the table . I’ll definitely will be back and my FOOD WAS DELICIOUS !
Review №3
2021-12-23Unfortunately, I found blood in the mens bathroom floor so I have to dock a star and another for subpar salad. The toasted ravioli was delectable and so too the calamari. Hopefully your dining experience will be better than mine. Cheers.
Review №4
2022-01-16Great lunch, the lasagna and. Chicken soup was delicious. Great dining experience
Review №5
2021-08-11Like I always said you can make a difference in a chain of restaurant in this restaurant BRIANNA the person that served me was more than spectacular nowadays is extremely hard to find a good worker like her every moment from the beginning to the end and not only me to every single customer food was okay nothing difference is a chain of restaurants but as long as she will be there Ill be a regular
Review №6
2021-12-02It was a good experience my fiancé and I had the Shrimp 🍤 Linguini with a side of broccoli, mash potato🥦 and we also had crab legs! Food was good! I had ordered a soup but they were out of soup due to the time we dined which was about 10 PM
Review №7
2021-06-02I enjoyed everything here, entre, salad, bread & drinks. Calamari, shrimps and Pastas were so delicious. I left there satisfied. The waitress was attentive, polite & had a fun personality. Great experience.
Review №8
2022-05-26The food was so salty. My son whos 7 love to go out and enjoy the bread at different restaurants; but this time took one bite and spit it out. The calamari and the tour of Italy both salty. The best thing there was the salad. Our server was wonderful thats why I give 2 stars
Review №9
2021-12-04I ALWAYS ENJOY THIS PLACE THERE FOOD IS AMAZING AND THERE STAFF IS ALWAYS FRIENDLY I TRY TO STOP BY HERE AS OFTEN AS I CAN IF YOUR LOOKING FOR SOMEWHERE WITH EXCELLENT FOOD THAT WILL FILL YOU UP AND GREAT STAFF THIS IS THE PLACE TO COME if this review helped please leave a like thank you I truly appreciate it
Review №10
2022-02-05The night was wonderful. My coworkers took me to Olive Garden for my birthday. The shrimp Alfredo was delicious. And I after the salad and bread sticks really made the dinner just right. Our waitor Jaylin was great. He always checked on us to make sure our experience was great.