Wheelchair-accessible entrance
Yes
Ontario County Social Services Department in Canandaigua
Categories
Location on the map
Canandaigua, Ontario County, New York, US
Accessibility
Phone: +1 585-396-4060
Site: https://ontariocountyny.gov/118/...
Site: https://ontariocountyny.gov/118/...
Opening hours
- Monday:8:30AM–5PM
- Tuesday:8:30AM–5PM
- Wednesday:8:30AM–5PM
- Thursday:8:30AM–5PM
- Friday:8:30AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (55)
No stars in my book.... Poor customer service ....... Why does this place exist????? Chuck Schumer must address this heap of a mess office next!!!Its in Ontario county what more can I say with the money hungry politicians!!!!
Stoped by o get with lance veteran services see how my case is coming they work nard for us vet stop by if you have thought that you may have a clam
As always very slow. After a couple of hours you were seen.
Wish they help more, bias. Old run down building smells like cigarettes. Everybody is cranky, eager to leave and go home I suppose.
You dont really wanna go. But the people are nice. ESPECIALLY the young peoples employment service.
Very rude and dont help ppl they sit on their butts and dont do anything
The staff is very helpful, they really make you comfortable. I needed insurance and they helped me.
Helped me
The DMV office the employees are great to work with they try there best to make it easy and fix any problems
Showed up 2 minutes late after a 20 min drive there to be told we couldnt participate in the meeting because of this 2 minutes
I have never had a good experience at this facility. Ive gotten incorrect information more times than I can count!
I was there for a good reason, but the crimminals get their probation here.
Everyone I spoke to was very nice and helpful.
Helpful staff, great programs, fun loving atmosphere
RUDE PEOPLE, STAFF COMPLETELY IGNORES THE RUDE CLIENTS THERE WHILE OTHERS ARE WAITING TO SEE SOMEONE OR SPEAK TO SOMEONE, THE WAIT TIME IS HORRIBLE
Great staff. Friendly and happy to help.
Its very nice, but very crowded!
Dont go here unless you absolutely have to.
Couldnt do their job if their life depended on it
Good if you need help.
They were nice in there.
Very pleasant, and helpful, during a stressful time
Efficiently providing Social Service programs to Ontario County residents
Friendly social workers,who would have known
Not really a busy place midweek.
Not easy to get to and lots of waiting
Very helpful people here
Helpful and kind staff
Clean and friendly staff
They do their job
Very helpful
Very nice
Long wait times.
If you have to you have to
Helpful and friendly
Get your benefits here.
Help when you need it.
Very helpful
Very helpful
Kind staff
Sucks
Eh
A very clean place with very friendly people. Lots of personal protection.
Very good service
Services
Total reviews rating 3.6
55 Reviews for Ontario County Social Services Department 2023:
Review №1
2022-03-25I had to drop off paperwork for a neighbor. They treated me with respect and thoroughness.
Review №2
2021-11-18The people were helpful. Not a place I will visit again. Did learn a lot about what the government does not do to help the elderly when it comes to people who need medicade. Not the problem of the people who work there.
Review №3
2022-05-08Great people to work with. Very helpful.
Review №4
2022-02-23It seems like returning calls arent part of working here.
Review №5
2021-05-04My worker is on top of her game she was very understanding of a situation I was in and helped me every way possible
Review №6
2018-01-09My TA worker was the worse and most difficult worker ive ever had. Very uncaring and acts like your asking her for the money out of her pocket. Does not care if you have children to provide for or not and if you are disabled and cant work she still acts like you are just taking from her and she will give it to you when she feel a like it
Review №7
2018-03-04Very terrible staff went to go get help with food stamps and heap and they assumed my wife was living with me when she was not shes not on my hud yet so cant have her there I was in the middle of having her put on so the staff forced me to put her in my housing in the packet which is FRAUD and as I told them she doesnt live with me the social worker said well we know she is so if you dont put her in the packet you are getting fraud when as I said she definitely wasnt living with me yet. Very terrible social workers and very rude.
Review №8
2018-08-02Might be better than monroe cty offices but dont expect calls back to be consistently on time or anything like that.Desk people are nice and a couple of the counselors are too, but, some of them have pretty hardcore conservative views & bad ocd.Youll be asked the same questions over and over and over again like theyre parents trying to catch a child in a lie.Oh... and if you dont have a voicemail set up then theyll act like giving you an appt reminder is a huge hassle.And if youre on state insurance expect to hear lots of updates on how many visits they think it should take to improve your life (even if all they do for you is talk & listen) whilst looking for any reason to drop you from their services as quickly as they can.
Review №9
2021-03-11It was a fast and quick visit they had what I needed and helped me out right away
Review №10
2017-08-20No sense of wat they are doing... Ive sat there for hours off end n watched them deny families that were completely homeless... They are jus corrupt altogether