Onyx Limo & Car Service Serving JFK & LaGuardia Airport NYC in New York
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Location on the map
New York, New York County, New York, US
Site: http://www.onyxlimoservice.com/
- Monday:5AM–11PM
- Tuesday:5AM–11PM
- Wednesday:5AM–11PM
- Thursday:5AM–11PM
- Friday:5AM–11PM
- Saturday:5AM–11PM
- Sunday:5AM–11PM
Great customer service. Reliable, fast response time and reasonable pricing. Our company used this car service for the airport drop off and everything went great. Will definitely be booking services for future services! Thanks so much
Onyx Limo was amazing! We used them for transportation to and from LGA, to NYC, both times the driver was on time. The communication from the day I booked, and through pick up was fabulous. I felt very safe and comfortable, vehicles were clean, drivers were very calm in the heavy NYC traffic. We will definitely use Onyx Limo again.
Very professional. Our flight got delayed after I notified onyx we were arriving early. Upon arrival, we had to wait at least 40 mins for stroller and luggage since it was late/early morning. Chauffeur was waiting patiently by arrivals and kept me posted where he would be waiting. As soon as we walked out of the terminal, we immediately knew that was our car. We were very happy we didn’t have to wait in taxi line or walk to car share service area with all our bags and a sleeping toddler. Would definitely use again and will recommend to everyone
I used this company to get to and from the airport. They were quick to respond to any question I had. When a driver got a flat, they were able to send another driver within minutes. Everyone was completely professional, and the cars were pristine. I would highly recommend them to anyone, and will be using them for my future trips to NYC
Had a wonderful experience today! George our driver was so friendly, helpful and made our journey into Manhattan memorable! Vehicle was fantastic... very clean, spot on lighting and music with TV. Cannot recommend this company enough! George our driver was spot on! Thanks so much!!
I am very pleased how efficient the process was to reserve an early ride to LGA Airport on an early Saturday morning as a last minute plan ,timely email and text communications, and driver arriving early to pick us up. We will definitely use them again. Onyx makes things happen . Extremely satisfied . Thanks Mr Shawn G for going above and beyond
Probably one of the best car services I have ever used for my trips to NYC. My colleagues and I booked their services for a business trip. Shawn and his team were constantly accessible and to us via phone call or text message regardless of the time. Their response time was instantaneous.Our flight to JFK was delayed an hour and arrived at 1AM. Yet him and our driver Mr. Asif assured us they would wait whatever time necessary which brought an immense peace of mind to me and my party. We had no wait times. Mr. Asif was waiting for us right outside baggage claim which we appreciated. He was also our drive for the return trip and arrived to our hotel 10 minutes before our scheduled time which we greatly appreciated.The Escalade we drove in was top-notch, clean and very comfortable.The team and I really enjoy the VIP treatment we received. Without a doubt will be booking all of our transportation needs with them when we return to the city. Quality professional services with impeccable attention to details when it comes to timing and logistics.Thank you, Shawn and your Onyx Team.
This is a great limo company. I requested a sedan for a family of 4 and it was all just great . Driver was sharp and of course on time and the vehicle was very new and clean I will definitely be using them again if ever needed and as well highly recommended them .
Onyx limo service is my go to car service in the city. They are very easy and accommodating to schedule (and reschedule if needed). The drivers are professional and on time and the cars are super nice and clean! Would definitely recommend
This is the best Chauffeur and car service I have ever used. Not only did they help me out of a huge crisis in minuets they were above perfection. Early to arrive, responded immediately. Truly helped me. I’ll call them for every client!
I had to schedule a last minute car for my boss during his trip to NYC and Onyx was able to assist - thank goodness! They also texted me to let me know when he had been picked up, which was such a nice touch! Ill definitely be using them in the future. Thanks, Onyx!
We have used this car service multiple times for our company and have had nothing but an amazing experience. They are very professional , the drivers are always on time and kind and the cars are always very clean and nice. We will continue using them!
I had an pleasant experience with my driver Chris, over my two days in the city. He was so good bringing me in from LaGuardia that I contacted him to drive me out to Westchester. By the time we got back to the hotel from Westchester I thought of Chris as if he was family.. thanks to Onyx and Chris for such great service
This was my first visit to New York. Shawn at Onyx was efficient and he and his drivers offered top notch service. We were very pleased. I will definitely use them again for the next trip to NYC! Thank you again
Shawn and the Onyx Limo team were great with my transportation needs in NY. They arrived on time, were flexible with any changes and provided amazing service. I will definitely use them again in the future!
Car was very dirty inside with ripped upholstery. Outside was bashed and had been poorly touched up with the driver only muttering and saying nothing to us. Very poor experience unfortunately and we gave their name out to other people who were interested in using this company. We quickly contacted them and told them not to both an utter waste of embarrassing time
Plan B, Plan B, Plan B! Come up with a plan B. Granted my 72 year old uncle did not charge his phone, but what if he had lost his phone during his travels, that should not have gotten in the way of him being picked up from the airport. I had to pay $324 for a pick up that did not happen, because my uncles phone was off and the driver was unable to reach him. I called the main office very early on when I received a phone call from my uncle using someone elses phone. Once I realized that my uncles phone was dead, I called the main office to notify them of the issue. I was going to be the facilitator but it appears that Shawn was still asleep, so I proceeded to email and didnt get a response until an hour later. The only thing Shawn could stress was that my uncle should have charged his phone or get a charger at the airport to charge his phone. Valid point, but when you have traveled 12 hours, maybe your not in the right head space. Again what if he lost his phone or broke his phone a charger would be useless. Your business hours should coincide with pick up hours, had Shawn been up when I called him, he would have been able to give me the drivers number so that I could facilitate with the pick up. Next time maybe have the person who arranged for the pick ups phone number as a back up. I believe we were both at fault, but you need the money more than I do, so your welcome. $324 for a pick up that NEVER happened smdh.
After a 24 hour flight driver called 40 minutes late and got an attitude. Left the airport and left me stranded. Never showed up with sign with my name. Office was rude and nasty. Use this service at ur own risk. I had to scramble for another ride after international flight
Great service, would use again. Booked them to get to/from a wedding about ~2 hours away. They were flexible when I needed to make last minute changes to the reservation, the drivers were professional and on time, and the cars were in good condition.
I called Shaun with a last minute car service in Manhattan on a Friday night when it was raining and I couldn’t get an Uber or a taxi … He came through and Mr. Amir picked me up and proceeded to get to Newark Airport on time! I will use Onyx again and highly recommend!!
Great and amazing on time service. The driver we had is very professional. The rates are reasonable!!! Awesome stuff. Thank you so much.
Customer service was excellent. The car arrived on time. The driver was very polite and cooperative. Will definitely recommend and use the service again.
Worse than a cab service!! The driver picked me up from Newark airport about 35 min after my arrival! I dont pay this much money to stand on a curb in the freezing cold and wait for my car service.
Best car service. Picked up promptly and brought to my destination safely. Highly recommend as they have the best drivers!
We booked one of there new Escalade for 8 hours and the experience was excellent would highly recommend Onyx Limo & Car Service to anyone looking for Professional Chauffeur Service.
Pickup service was great. Drivers knowledgeable and friendly. On time pickup both times using for our trip. Would definitely use again.
Booking this service to give a wow factor to my husband on arriving to New York I was disappointed to begin with that I had to make several phone calls after landing, one to tell we landed, one to say at baggage and one to say we outside. Bad experience
I called Shawn off google because I needed to pickup my wife from Airport & he was professional, on time , & brought my wife home to Suffolk county from JFK safe . Def 5 star car service best in NYC, Long Island .
Luxurious,Stylish and very Hi End Service one of our executive needed the latest SUV and these guys sent us a 2022 Cadillac Escalade ESV which was very much accommodating for our executive who now demands this service every time he flies to NYC !
Great service from start to finish! Drivers were professional and cars were clean and comfortable. Will be booking again the next time I’m in NYC!
Booked one of there new 2022 Cadillac Escalade ESV for meetings in Manhattan for few hours and the service was amazing from our Driver to Vehicle outstanding experience.
These guys run a circus not a businessI booked a return transfer for my daughter who was travelling first time to NYC..She was left wandering airport at 6am and finally when we found the driver he tried to drop her at the wrong place.On the return they changed the pick up time without drawing attention to it. By the time we tracked them down she nearly missed her flight.They then charged us extra claiming we got time wrong.Use them at your peril
I would recommend this transport service to anyone. Excellent customer service, effective communication, and timeliness were provided. I will definitely be using this transport service in the future.
Round trip limo service from LGA to Manhattan. Attentive and responsive reservations service. New SUVs; courteous drivers; very competitive prices. Highly recommended for business or family travel.
Great customer service, very professional and accommodating! They were able to handle last minute requests and changes with ease. Highly recommend!
I recently used the limo service. The driver was on time. The car was neat and clean. I will recommend the service.
Fabulous, Professional and Reliable Car Service. This is old fashion hospitality. It isnt cheap but you get what you pay for and Onyx Limo & Car Service was worth every bit. The driver and car were clean, efficient and responsible drivers. I would highly recommend Onyx for all your Car service and limo meeds.
I’ve been using Onyx for a number of years now both for business and personal needs. Shawn and his drivers are the friendliest, most professional that I have worked with. The cars are super clean and high end leaving a great impression for my Executive Leadership team that I often schedule rides for. The drivers are always on time and they stay in communication with you so that you know what to expect. I couldn’t recommend a better service than Onyx. If given the option between other ride services and Onyx, I always choose Onyx.
I have used this car service twice (January 2020 and December 2021) and received excellent service both times. The driver was on time, courteous and professionally dressed. The car was very clean and a comfortable ride. Communication with Sean and Laddi was great. I highly recommend using this car service.
Onyx was a completely wonderful experience. They arrived on time in a beautiful late model SUV and got us to the airport on time. Our driver was outstanding! I called on them after our regular car service didn’t have any available times and I am SO glad I did. They went above and beyond and I will use them for every trip back to NY. Thanks for a wonderful experience!
I used this service for the executive team at the company I work for. I can’t say enough great things about this company. Not only are they on time but they provide excellent communication and service. The executives have been incredibly pleased with the quality of the vehicles, drivers and overall service. Highly recommend!
My one and only transportation company that i can’t stop recommending to anyone that is in need of a professional car service company.I have used Them multiple times and there are many reasons why I continue to book them. They always arrive before the arrival time, and the drivers always sends me a text when he/she is outside. Drivers are always professional and always takes cares of their clients such as providing water bottles as a courtesy.
I have used Onxy for every trip to New York! Very professional , on time, clean cars & friendly drivers. My flights have been delayed and my pick up times have changed , onyx was very flexible and is always able to accommodate.
After making a reservation, called and they said something happened with the car and a driver would come for another 30 minutes. After 45 minutes driver arrived. He said he hadnt looked at the address and asked us for for directions. Overall very stressful.
Shawn and his company are so wonderful & professional! Excellent communication during the booking process and leading up to the scheduled booking. I had a couple last minute booking requests and they were happy to accommodate! Highly recommend.
Called for a last minute day of pick up - super accommodating. Was even able to adjust the timing to a slightly earlier pick up with no problem. Responsive, friendly, and a great service. Will use again!
Chauffeur SUNNY is very good and professional he have really nice and clean 2022 escalade provide us very smooth ride from plainview to NYC I would highly recommend onyx limo & car service thank you so much for the great service and reliable price
Great service, arrived early both to and from airport. Got us there quick and safely. Highly recommend, will use again!
The Quality of vehicle and timeliness of pick up were poor. The only positive experience was the courtesy of the driver.
Have used Onyx car service in both Texas and NY, Shaun and team have always been dependable.
Found this gem in the Dallas yellow pages almost 5+ years ago. After 1 airport trip, Shawn became my go to for our office black car pick-up/drop-offs. He opened up shop in NY and we gladly reached out to him for all NY travel. Shawn and his team are professional, punctual and keep a great line of communication. Top Notch Service!
I recommend them highly.Very professional, exactly what we needed for last minute and seamless transport from Manhattan To Newark Airport nj. Rates were reasonable and slightly lower than other companies. I highly recommend this company.
With car services being so plentiful in NYC, we were hopeful for a decent one (especially one on little notice).The drivers for both trips (to and from LGA) were early and very professional. Cars were very clean, drivers respected COVID safety and cars were in good mechanical order.We know a cab would have been cheaper but the safety and professionalism was of paramount importance to us. Shawn and his crew did not disappoint!
Professional and efficient limo service. After doing lots of research, I am really satisfied that all other reviewers led me to book with Onyx limo. I had magnificent experience. This company literally deserve 5/5 star
Excellent service. Neat and clean cars. Driver are very professional. I been using this service from long time. Highly recommend to use this service.. You will enjoy the ride.
They were great. Prompt. Great cars. Great price. Will definitely use them again.
I have been a customer for over 5 years. The drivers are on time. The vehicles are clean. The drivers are helpful courteous and do what it takes to make the ride comfortable and safe
I used his car service it’s very excellent and on time service and clean and very professional thanks u
Very nice service, pick up on time, and very professional service! Will definitely use again!
Love this setup and Lucky thanks to the
Best place to get a limo or car service. Picked me up on time and got me to my destination on time as well with the New York traffic
I have been using Onyx Limo service for over two years and they are always on time and the attention to detail is far superior compared to the other Limo Companies I’ve used in the past
Great service! On time for both trips to and from airports. Highly recommend
Very professional car service. Our driver arrived early. The car was super comfortable and driver was excellent! I highly recommend this car service.
Very late pick up, poor service, driver stayed off freeway to avoid tolls that were included in the price. Will never use these guys again
Fantastic experience- hired last minute for talent transport and they were so helpful and accommodating!
Nice and clean vehicle. The best driver. Thank you for you service.
Called to get a price quote just now. Guy that answered sounded as if he was asleep and was mad he received a call told me fee for vehicle is $79 asked what did that include “no tolls bye” wowwww yes I won’t use your company!! Rude and what if I wanted to book with you?? Not how you treat a potential customer! Will not recommend!
When I called and asked to speak to the Manager he said he would call back but didnt. I called back 3 times and asked to speak to manager and they put me on hold and never came back on the line. (held for 6-8 minutes)
It’s one of the best limo services on Long Island. Highly recommended.
I am truly impressed with Onyx services. After submitting a quote through Yelp, Shawn called and pursued my request until we got in touch. He was personable, informative and has a great attitude - to be honest, its something I dont expect when calling a car service. This definitely sets them apart! More importantly, Shawn kept in contact with me via email, text or phone calls throughout the entire transportation process during my boss two day trip to New York. The trip involved flight delays, multiple pick-ups and private airport transfers. His drivers were prompt, flexible and understanding. I had such a pleasant experience - I would book with them again without question. Their prices are right as well. Thank you for providing such great service and making my job easy for this very important trip!
10/10 service would highly recommend again. Best limo service in the city
Onyx and Shawn are the best. After using different services for years I now only call Onyx. Reliable, communicative and professional for the past 3 years. Thank you!
Again thanks to God, they did not charged my CC. So beware of them!!! I am done with this company
Excellent service! I had a great experience. Very professional.
Great and fast management. I recommend for car service.
Incredible service & clean vehicle! Trusted with last minute request.
Wonderful service! They are always on time and very professional. My family uses their service every time we travel to New York.
Clear car, professional driver, very friendly, what definitely use it again next time in New York.
Very Professional Drivers with Extremely Good service and staff are very corporative.
We use there services for the airport and city trip . This company is very professional and drivers are very knowledgeable. Highly recommend!!
Thank you very much to all you guys was a pleasure work for you it’s a recomendable company VIP
I have used Onyx for years for both business and personal travel and they are always on time, professional and provides great customer service. A great company
They accommodated a change in schedule and made my daughters birthday very special!
Great customer service, on time will definitely use for my business again.
Dont trust the reviews on here either. They are unverified and fake if you do some digging.
Car was top quality and our driver was very friendly and professional. Overall great experience.
This is an excellent service. I had Shawn as my driver, and he was very professional and courteous. He picked me up on time and got me to and from where I needed to go quickly. He also helped me with my bags and kept his car nice and clean. I highly recommended this service.
Great and professional car service from the airport. Very helpful and easy to work with.
Safe driver. Good and timely service to LGA. Clean car and friendly. Reasonable rates.
Best Customer Services and limo cars in the New York City.
Onyx has always been professional and helpful in getting me safely to my destination and on time, no matter what time of day or night.
I use service couples of time and get best service ever I will recommend use it all the and received best ever.
Very nice and efficient company.Good service
Top Class Service Arrive at your destination in style.Brother Shawn was very helpful thanks
Im traveling to NY in the next few wks, so Im calling around for quotes. The (male) person that answer the phone didnt acknowledge the business name, and when I asked questions on a quote was rude and cut me off with a flat rate. When I asked if the cost includes gratuity, tolls and taxes he gave ANOTHER random estimate. From the second I called, I felt unwelcome and I knew it wasnt going to be a nice call. Sorry, but thats not how you run a business sir.
Definitely recommend. Great service and pricing.
Very good limo service I had good experience,
I really prefer this company they have latest cars and are always there on time if ur in that area us should give it a try
I highly recommend Onyx limo. I have had great experience. Will definitely call you on my next New York visit.
I called to arrange to and from JFK to Chelsea transfer the day before our flight and Shawn so nice in scheduling this transfer for us. We arrived late Friday and left at 5am on Sunday to head back to JFK and he was right on time for both pick up and drop off. Thank you to Onyx for you great service and we will definitely use your services again.
I was referred to this service by my colleague and its been one heck of a experience no wonder why they say [ You Get What You Pay For ] outstanding service from the booking to the driver seemed like the driver new the whole city by heart :) my SUV was in a Show Room Condition felt like i was the first passenger to take a ride in it!I would highly recommend Onyx Limo & Car Service.
Great service! Always on time, will definitely Recommend them to all my family and friends.
Very good service. Definitely will recommend
Great on time service our driver Carlos was fantastic on time !!!!
We booked a SUV for 5 five people with luggage to JFK Airport for 7 Am flight from Westin Grand Central this company sent us a brand new Suburban and the driver was very accommodating with our luggage and we enjoyed talking with him !We will definitely use this service for our next trip to NYC !
Will absolutely NEVER use this car service again!
Professional guys they did my service on time and affordable prices highly recommended.
Worst Service, Terrible Company, sent a taxi, not a towncar
Very professional, they’re always on time I’ve been using this company for almost 12 years Never had any issues or problems.
Great Limo service, very professional and friendly.
Had a great experience with ride from LaGuardia to Midtown. Driver met our party of 5 at baggage claim and quickly got us to our hotel. Would definitely use again.
Communication process and transportation system isnt so good.Others is okay normally.But in mind not so recommended.
Great service , always on time !! Will use again
Great service definitely use there service again very friendly driver good vibes thanks
Excellent service all star driver clean car highly recommended.
Stay away. Terrible company and fake reviews
Used them for transportation to and from a wedding with a big group. The car was clean and early for both pickups, large and comfortable. Would definitely use them again!!
They are a really good service I will definitely use next time I’m in New York
Reliable, safe and clean! Benson super nice!!!
Made reservation for my aunt who is in a wheelchair, the driver Tony was so helpful with luggage, wheelchair, and assisting my aunt to my brother house. I was happy with their service.
Very nice service and great people highly recommend
Great service, reliable drivers
Very rude nasty driver and late- no good
Book a roundtrip reservation from JFK to Staten Island for Work and these guys were on time, friendly & easy to work with i will definitely use this service next time going to NY.
Very good service！highly recommend！！
Great service..on time always and friendly
Bad company.Im not satisfied with their service.Not recommended.
The car arrived 15 minutes late.
Very professional,punctual and quality service.Keep it up👍
We have our Corporate account with this company and all of our executives love this service nothing but Fabulous feedback.Onyx keep up the Great Service 👍
Old, torn, worn vehicle and scruffy driver
Overall great experience, outclass service!keep it up!!!
Superior service and drivers are always on time as well as very helpful with the luggage when going to or from the Airport !
Professional company,& professional drivers & clean cars.
Awesome service and so friendly!
Very professional thanks so much for the great service
Great limo service. Amazing
On time professional Chauffeur Service in NYC !
Best services and on time .
Excellent service with nice clean up to date latest fleet & the drivers are very professional!
Smelled terribly of cigarette smoke.
Best
Worst Experience EVER!
Great service
Horrible experience
Terrible service
Perfect customer service
Excelente services
Good service
Great Company
Not professional on the phone.
Great service! I had last minute request from my CEO, and I was able to get a car right away.-great driver, clean car, excellent customer service!
Good service e. Limousines on time and friendly staff
Free service!
Total reviews rating 4.3
165 Reviews for Onyx Limo & Car Service Serving JFK & LaGuardia Airport NYC 2023:
Review №1
2022-02-26Shawn made booking a car service in NYC easy! I was nervous about booking a car service for my colleagues that I have never used before, but all my worries were for nothing! I sent over the itinerary for my colleagues business trip and Shawn thoroughly reviewed it and made suggestions on timing to ensure they got to their destinations on time. He was also very responsive on the phone and by email. After the fact, my colleagues were so pleased and felt it was the best car service theyve experience while in NYC! Definitely will be booking again with Onyx!
Review №2
2022-03-24This is my GO TO car service when I travel upstate. I live in Atlanta and sometimes I need to fly in for whatever reason and make several stops before I reach my destination… even lunch.. they will have the driver to wait on you for whatever you need. I had an appointment and my husband wasn’t allowed to wait in the lobby due to Covid, so he stayed in the car with the driver… the driver even dropped him off at a nearby cafe until I was done. They are prompt and professional and will help you with your luggage as well. Top Notch! Highly recommend.
Review №3
2022-05-22I have been using onyx for travel over the last year, and my experience has been nothing short of incredible.The drivers are very communicative and always are early waiting for me when I have early morning flights.The cars are new, roomy and immaculate, and the prices are great.I highly suggest them for business or personal travel.
Review №4
2022-02-01I called Onyx with a last minute request: to pick up my daughter at JFK at 3am after her flight was significantly delayed. They were so prompt and immediately responded to my request and found a driver willing to work (so late/early in the am). They also followed up to make sure she was safely picked up and brought to her location in the city. I highly recommend and will be using them again!
Review №5
2022-05-16I loved my service at Onyx! They are very professional and I had a great driver that was well-dressed, prompt and made me feel comfortable during the entire ride. As a Harvard alum, there are a few limo and car services that I truly enjoyed, but Onyx takes the cake. I couldn’t recommend them enough!
Review №6
2022-04-22Onyx car service was a great company to work with during my family’s trip to NYC. They provided punctual and professional drivers that took us to and from the airport and all of our destinations during our 5 day visit. Shawn was very helpful and friendly coordinating all of our transportation needs in advance and also on short notice.I would highly recommend using this car service if you are in the NYC area.
Review №7
2022-04-05We used Onyx Limo & Car service when visiting NYC and NJ. The communication for pick up from LGA was easy and convenient. They were very accommodating when we had flight delays. The cars are clean, comfortable and spacious. The drivers were reliable and delivered us safely to our destinations. I would use this service again for airport pick ups and drop offs while in the NYC area.
Review №8
2022-05-23I’ve used Onyx Limo & Car Service for a few years now.The service is excellent. Just last week had the pleasure of being chauffeured to and from the airport by Jonathan He’s a excellent driver and so polite. Onyx Limo’s fleet of vehicles are top notch. It’s a relief knowing that I will get to my destination safely and on time, every time!This service keeps getting better all the time.
Review №9
2022-05-17First time customer reaching out with an incredibly last minute request - needed a pick-up fromLGA within the hour. Shawn immediately handled my request and was communicative, quick and helpful from start to finish. After the ride was booked and we had been connected to the driver, he even checked back in to let me know the passenger was in the car and on the way to the destination. Amazing customer service and will definitely use again!
Review №10
2022-03-03I used their services for transportation to and from minor surgical procedure. The communication was top notch. Shawn checked in to confirm pickup time and when I was ready early he was able to tell me the ETA for the driver. The customer service made the entire experience stress free. I highly recommend their services. They will not disappoint.