Original Eyewear-Syracuse in Syracuse
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Syracuse, Onondaga County, New York, US
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Site: http://visionsource-originaleyew...
- Monday:9AM–1PM
- Tuesday:9AM–1PM
- Wednesday:9AM–1PM
- Thursday:9AM–1PM
- Friday:8:30AM–1PM
- Saturday:Closed
- Sunday:Closed
Dr. Braun is wonderful & so is his staff. They have a nice modern selection of glasses to choose from and will help you choose if youre having trouble deciding which pair not only looks the best but will be the best fit. The office is nice and clean, modern and friendly. I highly recommend them!
Great provider & great service! I started going here because the rest of my family has been so happy with the quality & level of service from Original Eyewear. When I needed new glasses, I went to them for the first time on my own. The exam was fantastic & very thorough, all members of the staff were professional & courteous, and Im delighted with the final result. Were entirely happy with them.
In the midst of the COVID19 pandemic, Dr. Braun and staff went above and beyond to help me. After picking up my glasses, I made the mistake of cracking my new lenses due to use of 90% isopropyl alcohol and they assisted me by sending in the glasses for repair at no cost to me. Best eye care and customer service I have ever received. They truly care about their patients.
Terrible. They tried to charge me over $150 for what should have been a $40 visit with my insurance co-pay. I ended up getting my lenses elsewhere where they didnt rip me off but they charged me $50 for what should only have been a $15 co-pay. I only scheduled an exam. Its a shame because I actually liked the doctor but I left there feeling like I had been through a three card monte/bait and switch scam. What a rip-off. AVOID!
From the moment I walked into the tastefully decorated office I felt comfortable and relaxed. I was greeted promptly and courteously. The staff took the time to listen to my concerns, give me options and ultimately guided me toward the best choice for my situation. Upon meeting Dr Braun I was immediately impressed with his friendly, knowledgable demeanor. I cant say enough about my positive experience here, and have already told friends and family. I am referring my boss as a result of this great experience. Keep up the great work. It is a pleasure doing business at your office.
Recently moved to Syracuse, this office has been one of the few stress-free services Ive had the pleasure of encountering. The staff has been very friendly, the doctor knowledgeable, and everyone eager to help. I mentioned that I was interested in getting prescription colored contacts for cosplay purposes, and the enthusiasm to meet my unorthodox request was heartening! Im happy to have found them.
We followed Dr. Braun from Cicero out to his current location in Syracuse. His knowledge and ability to assist our family with our medical eye issues is very much appreciated. I trust Mandy to choose my new frames for me as she has a great talent for knowing what looks great on the customers.
Made a large eyeglass/sunglasses purchase (around $1,300). I asked that a itemized receipt be emailed to me. I never received one. I have emailed twice and have not received a response. I have called and cant reach a person, had to leave a message. Not the best customer service. Kind-of sorry placed my order.
I had the most AMAZING experience seeing Dr. Braun. He is truly a Master Optometrist and is incredibly knowledgeable, gentle, and very understanding of his patients needs. Hes amazing with kids too! Dr. Braun takes such Excellent care of all his patients children and adults.I had the BEST experience when I went to see him recently for my annual eye exam and contact lens fitting. He is kind, professional, understanding, and knows how to accurately diagnose a patient and take care of your eyes. Also his practice Original Eyewear has the COOLEST selection of eye glasses I have ever seen anywhere, from classic, to trendy, to fashionable, any color, shape and size, Original Eyewear has it all. You will find everything you need at Original Eyewear, and so much more.I HIGHLY RECOMMEND Dr.Braun of Original Eyewear to everyone. I have been seeing him since I was a little kid, for over 15 years now!!! Hes the Best Eye Doctor in the WORLD. Genuine, Professional, Dependable, and very Honest. His team of Eye Care Professionals provide World Class service with a Heart.Thank you for taking such amazing care of me Dr. Braun- Mariana Roberts
Best optical services I have ever encountered. The people at Original Eyewear are always happy to see me, pay attention to my needs, and provide fabulous service. They have created custom eyeglasses for me that I could not get anywhere else. I wouldnt consider using any other optician.
Wonderful service and the ladies are such a delight to be around, and I came in with my husband to set up an eye appointment and they squeezed me in that day even though they didn’t have to, and the dr was fantastic and nice, love it there. Me and my husband will be coming here for now on!!!!
Total reviews rating 4.6
53 Reviews for Original Eyewear-Syracuse 2023:
Review №1
2022-07-07Ive worn glasses for 42 years and have a host of eye and vision issues. In my vast array of experience with eye doctors, Dr. Braun is BY FAR the most knowledgeable and thorough. I believe he is the soulmate for my eyes LOL! No other doctor has ever understood all that I have going on and have the expertise and diligence to get me the best vision Ive ever had. I have thoughts about moving south in a few years but I will return to Dr. Braun for all of my eye care - he is that good! Micah, Lisa and all other staff members are extremely pleasant, professional and caring. FANTASTIC OFFICE and Im super grateful.
Review №2
2022-07-29Dr. Braun, as well as his colleagues, are phenomenal. Both represent exactly what we probably all want when having our vision exams, concerned about a particular vision issues, and discussing appropriate treatment and eyeglass prescriptions. A good exam should always involve questions from the doctor and patient alike. Having solid answers should not be novel or unique but, sadly, not all medical professionals have the best skills in that regard. Dr. Braun was who I saw most recently - he is simply top notch.Aside from the optometrists, the opticians who deal with eyeglass options are also extraordinarily competent, efficient, patient, kind, and provide outstanding service. Lisa and her colleague recently helped me so much not only with choosing appropriate frames but also with the truthfulness that one needs when deciding on frames and which lens treatments make practical and economic sense. Sure, it may seem cheaper to go online but nothing is costlier than time wasted trying to make frames work only to repeatedly have to send them back, etc. I truly appreciated the incredible personalized service and, thus, I highly recommend Original Eyewear to all in the Syracuse metro area!
Review №3
2022-07-23Asked for retina clearance for Lasik, they heard me as retina clarus. I went thinking I was getting retina clearance, but then, of course, the exam result was not accepted by my Lasik office in NYC. The Lasik office canceled my procedure the night before when I was already in NYC to get the surgery. They charged $25 for the copay and $35 for a retina clarus photo that no one asked for; meanwhile the retina clearance I got from a retina specialist later only cost me $25 for the copay. They refused to refund me... Not to mention my money and time cost to go to the city and pull out my Lasik surgery...
Review №4
2020-09-26Based on my experience, good doctors of all kinds are very hard to come by these days. When I moved out to Syracuse for school I didnt really know where to look, but found Original Eyewear online and its truly the best eye care I have ever had. Havent experienced long wait times to be called in for my appointment and the staff is wonderful. Dr. Braun is very knowledgeable, kind, attentive. You truly feel like everyone is there to take care of you and youre not just another person to walk through the door.
Review №5
2020-09-17I have had Dr. Shelton for a little over a year now and she is by far the best eye doctor I’ve had! She listens and explains what she is seeing, and truly cares about her patients. Would highly recommend to anyone looking for an excellent care provider.
Review №6
2021-08-12Definitely do not recommend. after being told to sit through an exam while my insurance was run, some random woman that didn’t do anything other than fittings and insurance somehow realized that they don’t take my insurance and she’s never heard of it before. not true, my coverage had actually lapsed and rather than admitting that she had no idea what she was doing, she instead told me everything would be fine and made me pay $194 out of pocket. she never did a fitting or took any pupillary measurements (despite me picking out a pair of frames in the office that day) and when i asked to come back, my appointments were constantly cancelled and everyone was “sorry”. i did end up going to eyecare of cny at 2901 court street and in one sitting (the same day i called and asked to come in) i was fitted, measured, and had my frames and lenses ordered within one hours time. ask for cherish, she’s awesome but don’t bother visiting julien place.
Review №7
2018-08-09Friendly knowledgeable staff and Dr. Braun is amazing!!! Takes the time to find the exact prescription - I have worn contacts all my life and have been using reading glasses lately with contacts.He made sure I was happy with the new prescription and I no longer need to use reading glasses with contacts. I highly recommend Original Eyewear!!!
Review №8
2018-08-26Best optometrist I have ever seen. Dr. Braun and his staff were exceptionally helpful and accommodating. It took about a month of trial and error for me to be able to settle on the best and most comfortable brand and prescription of contact lenses, and throughout the entire process Dr. Braun was nothing but understanding and determined to help me find the perfect contacts.
Review №9
2018-11-01I have had glasses for almost 20 years and I can honestly say that Dr. Braun is the friendliest and most knowledgeable Doctor I have seen. His office is beautiful and has truly embraced new technology and all of the benefits that comes along with it. I would highly recommend this Doctors office!
Review №10
2018-06-28Dr. Braun is not just thorough, he is creative and persistent in diagnosing all of the complexities of my vision.His staff is wonderfully organized and efficient. They always make time to help me navigate my insurance benefits and select the best frames. I’m so glad I found Original Eyewear!