Delivery
Yes
Original Italian Pizza in Syracuse
Categories
Location on the map
Syracuse, Onondaga County, New York, US
Service options
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Catering
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
University students
Yes
Phone: +1 315-437-3800
Site: http://www.myoip.com/
Site: http://www.myoip.com/
Opening hours
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:Closed
Original Italian Pizza in other cities:
Comments (188)
Stopped on my way home to try it out since I love the OIP at James and Townsend. I WILL NEVER go to this place again. I ordered slices and they were Rock hard and cold. The young girl working the register was playing with the rubber bands on her braces and had her fingers in her mouth, then handled a customers food without washing her hands or sanitizing. Very unsanitary. Nope never again!
Todays delivery order was great! Lunch order on a busy work day and they were 18 mininutes early which was perfect because we ordered late and as usual at THIS location in Eastwood the food was hot and great! Thanks again guys!
Always good pizza and wings calzones too
👍👍👍👍 As always AWESOME!We ordered 2 orders french fries and they were hot and not soggy?Also 1 chicken calzone and Chicken parmesan sub.Quality and portion size best in Syracuse.Our dog Barkley gives you 4 paws up🐾🐾🐾🐾.Delivery was fast and the driver was really niceLois Eastwood.
Lettuce was browning, meat was hot and gave me blue cheese when i asked ranch..
The food is awesome. The staff often mishandles theif responsibilities. I went in to pick up an order ten minutes late. I was told itvwasnt ready yet, but I saw it on top of the oven. I went to sit in my car, while the food was dying. I went back in and the inexperienced and incompetent employee gave me the box that was there before. I delivered it to my mom, an hour after it was ready. The management does a good job, but some of the counter employees dont have a clue.
My boss has taken me here twice in the past month, and both times we were serviced by the same guy. This guy is the epitome of customer service. Its like I walked into a pizzeria in a movie and everything went perfectly. This guy is clearly a perfectionist and a people pleaser and I love it. The first time he gave me a little cup of his special boom boom sauce for free because I asked for it. The last time I had a garlic slice that was so loaded with garlic that it was a little spicy (in the best way imaginable), and it wasnt until I was almost back to my car before I realized that the spice was from the garlic. The slices are so large and filling that a big eater like me only needs 1 to be satisfied. 2 slices stuffed me to the max on my first trip. I really appreciate the guy that served us and I hope you take the time to stop in and feel the pizza love this guy has to offer. I look forward to my next visit for sure!
Good chicken wings just try to orden before 10 PM other than that they dont even lock their door and wet floor 🤷♀️
Ordered three times in the past two weeks. Online ordering didnt work. Called in and customer service was good. Pizza, steak subs, fries, and boneless wings for first and second order; all were amazing! Third time, pizzas and turkey sub. Pizzas were great, sub was a little skimpy. Delivery time was good and drivers were really nice.
Philly cheesesteak slice for lunch very good. Prices aren’t bad.
So far this was the best pizza and wings I have had, soft pizza crispy bottom crust. Along with what I was hoping to get in my first NY experience. Great staff, they were nice and friendly. Will hopefully be able to go back before I go home.
Enjoyed pizza and sausage roll. Freshly made and served piping hot. Clean and well cared for inside. Friendly staff. Would recommend.
Good pizza but the real draw here is the wings. The Chargrilled wings to be specific. They do it right and I think they were the first to do it. Do your self a favor and try them. I dont even order pizza anymore from here. Just wings because they are that good!
Came here on lunch while visiting for training. Parking lot was full and the line was almost to the door, but I ordered and got through the line in no time. I dont usually order pizza slices but the specialty slices were varied so I went with 3 kinds, Philly steak, chicken wing and chicken bacon ranch. The crust was thin and extra crispy, without promoting for extra crispy, topping were a plenty and definitely worth the price. Anytime I happen to be in the area going forward I would definitely like to come back and try one of the subs, as I can appreciate the extra effort of homemade bread.
Overpriced and small pies. Dont ask for crispy crust, youll just get neopolitan. The wings were good but not good enough to bring me back. If this was what real original Italian pizza was no one would be ordering pizza anymore.
Good wings! I like the taste of the flame broiled wings. Pizza was good too. Issue is delivery charge. I can see a charge if you go thru grub hub or other apps but calling the unit and still getting charged for delivery is a shame.
I ordered my family’s dinner which consisted of 26 wings lightly char grilled with a side of honey garlic sauce from James St Eastwood location. I discovered the order wasn’t correct when my husband got home. The wings were hard and no extra sauce. This has happened upon my last order but I let this go. This time I decided to call to inform them of the incorrect order that cost $35+ and spoke to an EXTREMELY RUDE SUPERVISOR. Get this...He told me they were closed and to save my wings for tomorrow for him to inspect them. ????? I couldnt believe that was his solution and I expressed that. He said I could come down now and he would wait I agreed and then he said ok I’ll see you tomorrow ( knowing I said I’ll be down) and hung up. I called right back and he just let the phone ring. I went down like he offered and he acted like he couldn’t hear me through the glass and was telling me they were closed. I said you told me I could come down. He cracked the door to speak to me and he still was VERY, VERY, VERY RUDE AND DISRESPECTFUL, had no intentions to help and shut the door in my face. He was a thin white male with long dark brown hair. He wouldn’t give me his name but I definitely want to take this to the owner now. This is not the first time he was rude to me over the phone and it’s unnecessary and unacceptable. He should not be in customer service. Not even hungry anymore.
No stars , ordered 2 slices of pizza and the girl forgot it was in the oven. After she put it in the oven she spent all her time talk to everyone there. And waited on another customer and someone else noticed my order in the oven. Normally good food and service. And the girl said it hasnt been busy.
Very good food and good prices! Friendly delivery drivers and friendly in shop staff. Highly recommend!
Abysmal.Dried out pizza slices as lunch special - at least a day old, served lukewarm.My recommendation : Avoid, better off to skip a meal. You may be hungry but at least you wont get sick.
Good pizza, cheesey bread. Screwed up my wings...were supposed to be boneless but got real wings instead. (They were grilled perfectly though.😉) parking is good (large lot, lots of room) Eat in or to go.
Absolutely love this place for pizza or slices! Pizza maker always is trying different recipes and I have to try them! I have not had a bad tasting slice either! Utica Greens pizza was amazing!
Dinner during an overnight layover in Syracuse, NY, on our drive back from MA to MI, was well resolved with a freshly baked pizza from Original Italian Pizza. Friendly attention with some good recommendations to complement the uneventful evening before crashing out. Recommended.
** edited to add this was James St. Location (Eastwood)***I have a big family visiting from out of state. I tried to brag about how great OIP pizza is and decided I will NEVER order again. (Multiple screw ups/lack of same great quality in the last 6 months as well) Attempted to make an order for the family pak ( 2 large cheese ONLY pizzas, 3 orders(10 wings each order) tonight. 1ST attempt was screwed up because after the girl taking our order confirmed they deliver to our hotel,took the order and then demanded an exact address. Called back with the exact address and reiterated the order. The price was $49.99(+tax &tip) and went up to $80 (still not including tax&tip)because I added pepperoni on 1 pizza and A 2 liter of soda. Thats IT!! When I stated that OIP website says it comes with 3 orders(30wings) I was told I was still being charged for an extra order and for splitting wings) Ive worked in food service, specifically pizza places and she clearly was too flustered to pay attention and speak correctly to a customer . Needless to say she couldnt explain why the price went up so much more so I have decided to take my business elsewhere from now on . Ended up going with Twin Trees East Syracuse and spent just under $70 for 2 large 2 topping pizzas, 48 wings and 2 -2liters of soda! More than enough and it was fantastic! Never again will I make the mistake of being a loyal customer to a chain that clearly cant train employees how to speak correctly and not be so rude.
They do not wear gloves!!!! Went to pick up my order it wasnt ready yet so I waited, and watched as they took food out of the oven and packaged it without any gloves on. Not before it went in the oven but after!!!! Asked to cancel order and wouldnt give me proof that they canceled it so who knows if they took my money too!!! Disgusting!
I ordered delivery from the James Street location and paid for a special for 1 large pizza with 2 orders of wings for $27 and then added one extra order of wings and a soda and my total ended up being $52 not including tip!!! My wings were so tiny and had no meat on them. I remember when OIP used to be the best. Not anymore. I am warning future customers!
Big slices clean restaurant. Extra friendly staff. Definitely check out
Meal was good. Pizza wings salad.Need friendly service with all customer, even on bad days
Whoever made our honey garlic, chargrilled wings tonight(9/13/19)at eastwood location did an amazing job! Pizza is always great!
Most of the time a great place with great food. Only nitpick is the same old ordering extra cheese is hit and miss with who makes it. A few times I ordered double extra cheese on one and it had the same amount as the regular pizza.
Monday evening I used my gift card that I had for OIP. I ordered two slices of Pizza and a soda. The cashier must have been new. she told me it was going to be $2.58. Because it took off the $5.00 on the gift card. I then tried to have her add on a bottle of soda. She cancelled out the whole order and added it up again. Then it came to $9. Nine dollars and change. Because it cancelled out the Gift card. Wow!!!!! I will not go there again. I will not even order pizza from that place. They got the profit from my gift card and then I had to Pay for my two slices of pizza and sodas.I still cant believe she cancelled out the gift card. Yikes, you better train your cashiers/servers better. Or you will be losing money from people that are P.Oed from her not knowing how to handle it. by the way some shift supervisior came over and I dont think he understood what the heck was going on. To bad, so sad. You all lost my business.Tomi T. I will be in to complain to the big boss today(Tuesday).
Loved the pizza and the staff have great service. Try it out.
VERY EXPENSIVE!!!!! For pizza and wings its over priced. Even thou food is always delicious, Its very easy to find pixza and wings bot nearly as expensive that arent far off how good they are. Wont be going to OIP anymore. Pricing is crazy
Very nice place to go for a meal. Staff always friendly and helpful. I mostly like their chargrilled chicken wings. They are the best!
Great pizza and wings!!!
Firstly, the girl on the phone couldnt take my credit card over the phone when I originally placed the order. Next, when the driver arrived, he couldnt break a $50. (the order was worth $25, he couldnt make change.) I called OIP and asked them to take a card PLEASE b/c the drive couldnt make change. My card went through- after the pizza clerk discussed for at least 3-4 minutes with someone else what was happening. I requested the char grilled wings to have medium buffalo flavor- after the pizza clerk read me my options- and here they are-- naked, just grilled: tasty, but not as I requested. The margarita pizza is SO SOGGY! Drenching with over-garlic sauce in the middle. 100% un-pick-up-able. You must eat it with a knife and fork. Im so BUMMED about this pizza order, after eating one wing & a few bites of my terrible pizza, I got out my laptop to type this up before even trying to eat anymore. If I call to explain this scenario, what will OIP do?OIP- Never again.
Food is great. When they get ur order right I think they should hire people with brains not just pretty. The girl that took the order had no clue about anything.
Best Char-grilled BBQ wings in Syracuse. The pizza is good too. Large selection for anyone in the family.
Ordered couple slices they awesome but my wings were undercooked
Has amazing tomato pie for my lactose intolerant friends, they do put sugar in their sauce. But its made with love !
Anytime Im in town this is my go to place for pizza and wings! Always fresh and always tasty! I need one closer to South Carolina!
I went into the Eastwood location to pick up an order. I was very shocked to see how unprofessional the manager is towards his employee. The manager screams at an employee in front of customers, then stands there while another male employee is just as rude to her and allows it to happen, all while I and 3 other customers stand there appalled. Is this how OIP treats their employees? I can assure you I will not spend another penny in one of your locations. I have called around trying to locate a district manager or owner but have had no luck so I hope one of them see this! If you want to scream at an employee do it in the privacy of an office not out so all you customers can see it!
They are really nice about their customers who mix up their james st restaurants! I only wish they would add downtown and east word to their name descriptions! You guys are great though!!!!
Staff is super friendly, pizza is great but the wings are even better!!! Clean, affordable, family friendly!!Definitely worth going to!!
Been coming here for years. Friendly staff, clean dining area, reasonable prices!
Great pizza joint. Could have used more cheese on the phili cheese steak
I always love their wings! Meat lovers pizza is great as well.
Wonderful pizza. Had the meat lovers and it was delicious. Employees are very friendly.
Employees very friendly, and, accommodating. Food delicious!
Great service and food! My first go to for pizza. Cant stand that they are closed on Sundays though.
16 dollars for 12 wings not good and some wings are small or you get half a wing its not worth it.and I have bought wings from there many times but no more
Went there for the first time ..My calzone was excellent! The char grilled wings.... Wait for it....superb!
Always a good meal here. Wings are hands down the best I have ever had.
Ordered food 2 times both times wrong had to drive back to prove it cause they pretty much call u a liar and then after a 97 dollar bill and 64 dollar bill i will never order again no componsation for having to drive back 2 times either wow never again
We order delivery all the time and occasionally go there to eat. The food is great and so are the employees. Thank you!
Amazing pizza and calzones at a very reasonable price. If you are in east syracuse, give this place a shot!
Steak subs are delicious
These guys are the best, and if your feeling like something other than pizza they have it, its all fresh and there portions are more than generous !! try them for sure 👍
OVERPRICED - Tried to charge me for 1 ranch on a chicken wing pizza. Stick to Pie Guys down the street.
Large slices, great variety, friendly service. An excellent choice for a quick lunch break.
Always good slices ready to go and quick service when ordering out. Fair prices and friendly staff.
Chargrilled wings are delicious- hot is not too hot. Pizza very good as well but go for the wings
Love it great pizza n wings.
The chargrilled wings just dont taste the same anymore and not just at this location...I do enjoy the slices though.
Been eating there on James street since 2011, love it great food , great personnel!!!!
Some of the best pizza in town!! The wings are pricey, but delicious
Some of the worst service ever, called in an order for lunch, pay for my order and they tell me it is not finished, waited 15 mins and it was done the whole time!
So yummy in my tummy! Love the wings so much, especially when they are crispy!
Good service, Good pizza, Best char grilled wings (and tenders) on the planet!
Pizza always good. But the grandmas pie is not the same. (They know why) !!
Pizza was good. Customer service was on point. Excellent.
Consistently delicious pizza and wings. One of our go-to favorites!
Great pizza and the char grilled wings are the best in the city
Good pizza, friendly staff.
The OI P in Eastwood is the best. Their Stromboli is terrific
Always good. A little pricey but the quality is worth it.
Great food Great People !
My daughter is obsessed with this pizza. Kinda pricey though.
The store delivers also has dine in and Pizza is pretty good.
The girl behind the counter blow her nose and the started to serve customers without washing her hands then to proceed to make sandwiches for call in customers never again! !
The chard grilled chicken wings were over cooked and they so bad and gross
They don’t even deserve one star the staff there they really don’t know anything about customer service and i really don’t recommend them
By far, the best wing sauce Ive ever had
Great service and great pizza and wings
Good grilled wings and traditional ny style pizza
Love the food. Great wings. Pleasant staff.
This is absolutely the best pizza and wings in town.
The char-grilled wings are my favorite in Syracuse. They are a must-have!
I love this place the food is always great.
Food was good!! 😋 Loved it..❤️
Never had an issue. Good food. BUT CLOSED ON SUNDAY?
Chargrilled garlic parm wings are my new favorite!
Salad was pitiful. Wings were greasy as hell.
Buffalo chicken wing pizza is one of the best around.
The food is always fresh and good love it
Asked for plates parm cheese and peppers which should automatically come with any order, and they did not give it.
Good food, trashy area. Just uncomfortable to be in.
My wings were over cooked
Use to be my favorite for charred wings the wings are so small not worth the money now
Best char-grilled chicken wings around!
Not good the crust was soggy and no taste to the pizza
Quick and professional experience
Great pie, friendly & fantastic professional service 👍
Steak sub was awesome, service was excellent.
Great wings good soda okay salad
The Pizza is still the best in the area , SYRACUSE that IS .
Great Food with excellent service!
Great service. Steak sub was great
Very clean and staff is very friendly...not to mention food is phenomenal!!!
Delicious but probably the most expensive pizza in the area.
Good pizza and fair price
Good wings, pizza was okay!!
Very good people and pizza was great
Very quick, very good, highly recommend
Great food. Wings are the best.
They are friendly good and fast. They also play good 🎶
Too pricey but food is good
Their char broiled wings are awsome
Great wings...best in Syracuse!
Great food, always fresh...
One of my favorite spots to grab a slice
Great wings and good pizza
Quick, friendly and good food.
Once again you sent me a left over pizza from the lunch shift
Great food. Great prices!
Great service and great food.
I love their wings!!
Always great food and service
Good pizza for a quick bite
Poor service good food
ITS O.I.P I CANT SAY A DANG THING BAD!
It was flame smoking.....good?
Good pizza and wings!
Best pizza and wings!
It was okay could be better
3rd time there. Will do it again
It was ok...nothing stood out
Food took way to long to be made.
Great place great food great personnel
Best wings around
Great big slices!
Oh exceptionally good food
My Go To.
Excellent eggplant calzones!
Good food
Great pizza and wings
Always good food.
One my faveraits in the world
Rip offPizza not all that
Grill wings too hard
Best wings EVER
Food always above expectations
Great wings!
Over priced food
Best pizza around
Great food
Good pizza and wings
Stomboli is so good
Always amazing.
There is no O.I.P here
Food is 👍
Great sub.
Best pizza!
Love the wings
Amazing
Love pizza
Awesome
Only the best
Really good
Come visit us !
Delicious!
Great Pizza
Good Pizza
Chargrill!!!
Awesome 👍👍👍👍
Ordered a 16.99 pizza and was shocked that OIP now tacks on $4.99 service charge. So with a $4 tip and tax it cost me $28!! Outrageous! Wont ever order from OIP again!
Very good
OIP ☆☆☆☆☆:)
Total reviews rating 4.1
188 Reviews for Original Italian Pizza 2023:
Review №1
2022-03-01First time ordering for home takeout (always pop in for a lunch slice) and they did not disappoint. Just got the cheese pie and it was fresh and hot. Likely wouldnt have done wings but because they do 1/2 dozen sizes I did; glad they do this! Great food and employees at this Eastwood location! (always has been too)
Review №2
2022-07-29Good Italian pizza several different options made and ready by the slice. Quick heat up in oven.Sandwiches made quickly and delicious as well.
Review №3
2022-08-12I ordered 2 subs one meatball one steak, the steak I asked for everything but mushrooms. What I got was steak and onions. The meatball was ok. For the cost of the subs should have been correct.
Review №4
2022-08-23Great quiet spot, never too busy fast service and turn around with your order. Food tasted great.
Review №5
2022-08-08The pizza reminds me of new york city pizza (have to go to see what Im talking about) the wings are out standing
Review №6
2021-10-23The pizza was fine. We ordered boneless chicken wings - which came looking like the black walnuts the squirrels eat on our deck. Same color, same texture. One piece on 10 cooked properly. One piece burnt so badly you couldnt cut it with a knife. The rest - unappealing. $12. I was too tired to go back to complain. Never again.
Review №7
2022-04-23I paid $30 a a cheese pizza and 10 wings, I only got 6 wings and they were not medium like I ordered, i feel ripped off and not taken care of, won’t be returning
Review №8
2018-07-25My food is always good here ! I love the grilled chicken salad, char grilled chicken wings, pizza and they have the BEST garlic knots! Plus they have great customer service!
Review №9
2022-08-02Online order for 5pm pick up wasnt ready til 530 so I had to set there and wait for my order.
Review №10
2022-05-07The person who took my order over the phone got my order completely wrong & then when I went to go pick it up I told them what I asked for & the same person was rude to me & then gave themselves a $5 tip off my card, I wouldn’t even give a dime to them with that type of service