Orlin & Cohen Orthopedic Group in Rockville Centre

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Phone: +1 516-536-2800
Site: https://www.orlincohen.com/locat...
Opening hours
  • Monday:9AM–6:30PM
  • Tuesday:8:30AM–4PM
  • Wednesday:8AM–5PM
  • Thursday:9AM–5PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.5

83 Reviews for Orlin & Cohen Orthopedic Group 2023:

Review №1

2021-03-16

This is by far the worst run medical facility. Its more of an assembly line where they move you along the line and nothing gets done. I visited Dr. Faust on Oct. 20 for extreme back pain, he ordered an MRI. No one ever called me with the results. I called several times with no results, finally I was told I need to make another appointment. I had another appointment on Dec. 15, Dr. Faust looked at me and said you need physical therapy and sent me to the other end of the office for them to tell me that the prescription will be sent to me. All this time I am in tremendous pain and Im consistently getting the run around. There was absolutely no reason for me to see Dr. Faust a second time for him to say...walk to the end of the hall and they will give you a prescription. Nevertheless, I never received the prescription even though I called several times. When I finally got a response I was told that the prescription was now expired and I would need to see Dr. Faust again. I refused to, and was told they will speak to the doctor to see if I can get a new one. I finally received a voicemail from Michelle two weeks later telling me that my new prescription was ready. I called her back less that 1 min after she called and I was unable to reach her. I have since left several messages, I also tried speaking to other departments in the office for assistance. Amanda was extremely rude, every time I tried to ask her not to transfer me because Ive been leaving messages for months, she would cut me off and transfer me anyway. She kept talking over me and dismissing what I had to say. To date March 16 I still cannot get my prescription. I called today and was told by Michelle that my second prescription was also now expired and I would need to make an appointment to see the doctor again. This is the most unprofessional and unethical office that I have ever dealt with, and would advise against ever considering them.

Review №2

2021-05-07

This review has been long over due. Dr.Fisch has been working with me for about 4 or so years now and from the second of meeting him I Immediately felt comfortable and I had a gut feeling I knew i was in good hands.He is very kind, takes the time to explain everything without one ounce of rushing and thoroughly. He is so sweet and very patient on top of amazing bed side manner he is so knowledgeable. He is the type of doctor that will try everything before cutting you open.I saw another doctor after seeing doctor Dr.Fisch in the beginning of my journey because he wasnt available at it time and I was in a lot of pain and that doctor you could tell he is in it for the money. Before I could even finish telling the new doctor what happened and my symptoms. He stopped me and said you need surgery and said let me know when you want to do it and walked out. I was speechless Ive never been tried that way before.It almost felt like I was just another number and I was wasting his time with my small talk when really I was just explaining what happened recently which is what your suppose to do with your doctor.So yes there are a lot of doctors in this company that work like its a factory. But there are also a few hidden gems that talk to you like your family and genuinely care. Dr.Fisch cares so much about you and your health if you have any questions you can contact him anytime.I had a meniscus tear that he surgical repaired and he did a beautiful job! He also did such a good job numbing me during the procedure that I didnt feel any pain and was able to walk out of surgery! That numbing feeling lasted for a year it was great!This company has someone you cant find just anywhere, gentle, kind, patient and knowledgeable. Treasure this man because you wont find someone like him ever again. I always have such an amazing experience everytime I see him and he is my favorite doctor to see out of my doctors I wish I could see him for all my health needs and I always recommend him to all my family and friends 💙

Review №3

2021-08-20

Dr. Faust operated on my mother who couldnt walk. Immediately after surgery she was able to walk and was pain free. Dr. Faust took the time to explain, made her feel comfortable and confident in the decision she made. Dr. Faust bedside manner was five star, he kept in personal contact up until it was surgery time and saw our family immediately after. Thank you Dr.faust from the Fragale family

Review №4

2020-11-17

By far one of the best in Valley Stream 👍.....The Young ladies that deal with running the front counter and office are extremely friendly and they have a great sense of humor. But more importantly the customer service is wonderful from start to finish. They are the only place that I will deal with to get my glasses and exams. I highly recommend them to anyone who wears glasses.

Review №5

2021-07-16

I had a 12:00pm appointment with Dr. Tarleton on 7/16.I arrived at 11:50am I sat in the waiting room until 1:15pm.I asked the person at the desk how much longer and she told me there was still 2 people ahead of me and that the Dr was very behind. I finally left after waiting over 90 minutes.I waited 3 weeks for this appointment and I drove from Babylon to Rockville Center just to waste my time.

Review №6

2020-08-28

I had a great experience the staff was very nice. Clean office plenty of parking. After getting X-rays of my shoulder the doctor advised me to get a cortisone shot I am petrified of needles Dr. Fisch was so comforting and took his time explaining everything and answered all my questions he said it wouldn’t be that bad and over quick he was right I’m glad I listened to him.

Review №7

2021-01-13

Online and Cohen is ALWAYS a pleasant experience. Ive never had a problem changing my aplointment or getting an expedited appointment when my health requires that level of care.My physician Dr Fisch is EXCEOTIONAL. ALWAYS patient, kind and thorough with explanations and possible recommendations or solutions to my health care needs.I especially appreciate the extra caution and sensitivity during this season of COVID and all the uncertainties its bringing our way

Review №8

2017-11-03

I had a great experience at the Rockville Centre office. First off the office is BEAUTIFUL, RECENTLY RENOVATED/ UPDATED & CLEAN. My wait time was minimal and medical service was professional. Dr. M was very nice. He listened to my complaints and took his time to explain my treatment plan and answer any questions. During checkout, I had the pleasure of being assisted by Gladys who was very professional and pleasant. I was very pleased with the administrative and medical staff.

Review №9

2019-09-25

I have been dealing with Orlin and Cohen for quite a few years now, the staff is amazing. Always extremely friendly, helpful and professional. I recently had a total hip replacement done by Dr. Vekaria. While I have never had surgery before, Dr. Vekaria was amazing. He answered all my questions and concerns. He explained in great detail what the surgery would entail, and I must say my scar is actually beautiful. The surgery was a success, recovery was a breeze. I would highly recommend Orlin and Cohen to anyone who needs an orthopedic doctor.

Review №10

2020-01-30

Dr Fisch is such a wonderful doctor. He took the time to explain everything about my knee replacement surgery. Everyone in the office are just as nice to every patient that comes there. He is the kindest doctor I know. I wish there were more like him.

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