Orva Shoes in New York
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New York, New York County, New York, US
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Site: http://www.orvadirect.com/
- Monday:9:30AM–6:45PM
- Tuesday:9:30AM–6:45PM
- Wednesday:9:30AM–6:45PM
- Thursday:9:30AM–6:45PM
- Friday:9:30AM–6:45PM
- Saturday:9:30AM–6:45PM
- Sunday:11AM–6PM
If youre looking for a store in New York that actually sells good quality shoes that are actually comfortable to be in all day, Orva shoes is that store. They have a big selection of shoes that you cant even find in popular shoe stores like modells or foot Locker. Also the customer service is amazing!! They always approach me everytime I enter the store and help me find what I am looking for. I have a great relationship with the manager who is always recommending me great shoes for my feet. Would recommend this store to residents who live around this area or even tourists!
Hey @Christopher Saltares I dont know if you have those employees consent to take their picture Id remove that image asap if I were you!! Besides that horrible customer the workers are awesome I wasnt sure my size in UGGs and the girl mustve went to run to get me a different size about 4x . She made me comfortable enough to take measurements of my foot now I know my size 8.5 thank you so MUCHHHHHH love this shoe store .
I looked at several stores both brick & mortar and online for yellow rain boots for my daughter. They were either out of stock or didnt have the right size or color. I found Orvas and they had exactly what I was looking for! The salesperson who helped me was very nice and the price was $5 cheaper that any other place I looked.
I have been here on many occasions as they carry the brands I like to wear. Recently I have felt very judged by the sales person or manager Virgull. He lied about the company rules and regulations which did not coincide with the location on the upper east side on 86th street. He also tried to sell me a new pair of the same shoes I was wearing at the time. He must have been trying very hard to get his commission out of my purchase but I am glad I went to the other location instead. Never going back although they are closer to my job. Horrible customer service.
REFUND PROCESS TAKES FOREVER!!!!!!They sent me a wrong color shoes than what I ordered. I shipped back to the seller immediately, and the tracker showed as “return package received” but they still HAVE NOT PROCESSED REFUND AFTER TWO WEEKS of package is received. I do not understand what is the hold up. DO NOT BUY from this store. Never recommend. Terrible service ever.
Thank God theres still some shoe stores in NYC. So many places have closed but you can still count on and go to ORVA for top quality shoes, sneakers, boots and accessories for men and women. Plenty of selections from flexus, ara, brooks, spring steps, clarks, birkenstock and so much more (to many to list). I shop here often for me and family. Orva stays current with the styles and offer great selections as the seasons change. A must to visit, try on shoes and buy great shoes. 👍 👍👍
Total reviews rating 3.9
38 Reviews for Orva Shoes 2023:
Review №1
2021-08-22I had a wonderful experience here. It was raining outside and my mesh running shoes were getting completely soaked. The gentleman working helped find a comfortable water resistant shoe that made the rest of my day so much more comfortable with dry feet. Prices were competitive.
Review №2
2022-09-10Not really the friendliest place to visit. Sparsely staffed but looks like the inventory is vast.
Review №3
2021-03-19I am happy to write this review of the UES Lexington Ave Orva Shoe Store. The bottom sole of a pair of shoes I bought separated and the shoes were unwearable. I brought them to the shop and Steve told me he would see what he could do for me. I had several follow-up calls and within a week I was offered a replacement at NO cost. Steve and his colleague gave me excellent customer service and were a pleasure to work with. I am a VERY satisfied customer!
Review №4
2021-02-07Nice selection, friendly staff who helped me find a good shoes. Living proof that even in this age of mail order shopping, buying shoes from your local store helps you get the best fit and product for YOUR foot. :)
Review №5
2022-06-25The staff is OK Timberland shoes, Wide size unavailable
Review №6
2017-05-23I was pleasantly surprised by how much I enjoyed this store. They have a nice selection of athletic, hiking, walking and fashion shoes. The prices are great also! The gentleman [a genuine term] who helped me was helpful and polite. When I needed to try on multiple sizes because Im pregnant and my feet have changed size, he was understanding and quick to get me what I needed. I highly recommend this store :)
Review №7
2022-07-05Super sad experience where I try to bough some shoes and the lady who should attend me, instead of do her job, she ignore me. 👎👎
Review №8
2017-12-18I was given a pair of UGG boots for my birthday and I wanted to exchange them for a different style. They recommended the exact style that I had envisioned; the exchange was quick and easy. Its so pleasant to shop for shoes in a comfortable and relaxing setting with such a courteous and helpful staff. Will definitely revisit.
Review №9
2018-01-03These guys are SO helpful!I bought a pair of doc martens from them that broke within a month—the shoelace rungs on these things ate through two pairs of shoelaces and the leather along the back seam of one shoe actually split. I brought the boots back in to the store just to see if they could warranty them for me and they handed me a brand new pair, no questions asked!$120 may not be a lot for some people, but I don’t make much and these boots were my big winter investment—I needed them to last the season. It makes me feel so good to know that the place I bought these boots has my back and will help me out when something that’s obviously a manufacturing defect destroys my shoes so soon after purchase—I can’t say I trust many stores in NYC to do the same. They’ve made a repeat customer out of me!
Review №10
2020-01-18You can find shoes here that you wont find anywhere else. Nice staff and great selection of quality shoes.