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Phone: +1 212-888-3288
Site: https://flagshipsalons.ouidad.com/
Related: curly hair salons nyc
Opening hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:9AM–5PM
  • Sunday:Closed
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Total reviews rating 4.5

128 Reviews for Ouidad Salon 2023:

Review №1

2021-12-27

Cant recommend Horlenny enough! We had such a good time and I entirely trust her with my hair. My hair is still so shiny and soft even after lifting many levels with bleach. Booking my next appointment ASAP!

Review №2

2021-10-31

I am so disappointed. I went on Friday for a haircut which included the styling gel and all the works. It looked great, but the next day, I woke up and the product flaked all over my hair! It looked like I had lice and I looked super dirty. I called them, they told me they would do a rake and shake for free. I come back the same day on Saturday, they do the rake and shake for free, and I wake up today and the product FLAKED AGAIN. I’m literally crying because I spent over $200 for a styling session that I have to WASH OUT because I have work tomorrow and I don’t want to look awful. I checked their website and they said no refunds. I will be calling again tomorrow, but I’m just so disappointed and sad.

Review №3

2022-09-22

BOOK WITH SULEKY AND YOU WILL NOT BE DISAPPOINTED! She is not only incredibly kind and knowledgeable, but she will also walk you through every step and tell you exactly what is going on. She asked me what cut/color I was looking for and DELIVERED to make sure that I left with exactly what I was looking for. She is also incredibly thorough and meticulous and made sure that my color was perfect.For the salon itself, the facility is incredibly clean and the staff are very attentive to your needs (bathroom break, food, water). It is on the pricey side, so do be aware of this before coming.

Review №4

2022-06-11

My curls are definitely taken care of an Ouidad! Brittany is great stylist, very knowledgeable and skilled at cutting, coloring and styling. It can be pretty difficult to find a skilled stylist for us curly-headed girls who are good at all three, but I appreciate her expertise as well as kind demeanor when we’re interacting and her professionalism. Definitely worth a visit to go see her!

Review №5

2022-09-15

I had Suleky as my stylist who is a very educated hairstylist, gave me very good tips and tricks for my hair. She took her time listening to me and making sure she understood exactly what I was looking for. The salon is very organized, it is pricey however if you really want to go to a place where you won’t get a bad curly cut/ treatment then I highly recommend the Ouidad salon

Review №6

2022-05-04

I hate to do this but if I could give less than one star I would. I was visiting NYC and excited to try a ouidad cut at the flagship salon. I had an appointment with a senior stylist, in our consultation I told him I’m growing out my hair and only wanted to trim the ends and shape the interior. He recommended a conditioning treatment which was wasted money, cut 10 inches off and did no interior shaping. Basically I paid an outrageous price to be lathered in curl shaping gel. Maybe my expectations are to high but I am beyond disappointed, I still need a hair cut and it will probably take at least a year to grow back what he cut off.

Review №7

2022-08-22

Not even sure where to start. Twice reception gives me an appt that differs by 15 mins from the booked. Which tends to make me arrive late.Ive gone twice with the same stylist, Jessica. She seemed cold and told me that she wears a mask to not have to smile at customers all day. WOW. She also insinuater that I made her job harder by not detangling my hair first. How about send an email of tips before a session! Not my job to know this. Her assistant, who doesnt even introduce herself (Sam?) uses another fake friendly technique: SPEAKING LOUDLY and high pitched. Is it that difficult to be nice to people, ladies?The pull down method they use for cutting left a huge layer that is more visible than before. I decided that it was more the salons technique than a stylish issue and came back for color. I asked for the roots to match my orangey brown auburn and they came out like blood orange! Why? They set a timer for color instead of seeing how quickly it develops and come back when it sounds. She told me it looked great and it wasnt until I complained that she said well fix it rather than noticing it immediately and apologizing! Whatever fix they did left roots orange like the fruit. I had to use baking soda and shampoo with sulfates in 3 washes to reduce pigment.Lastly, the salon is not inclusive. Please stop calling clients: Sweetie baby honey doll miss mam... Etc. This is New York. Not everyone who looks female identifies as one. When I asked Jess to clip the back of my hair she said, shocked, Only MEN do that! Why would you want to. . . That was very triggering. Esp having it come from someone I expected be in the same minority group. I should not have had to come out to feel validated. Train your staff to be inclusive.

Review №8

2022-07-31

Horrible customer service, horrible attention to clients, they judge people based on race, and very unprofessional. Bad experience. Many people in the comments have been shocked by the final price. BEWARE IF YOU HAVE CURLY HAIR. I booked an appointment about 2 weeks out and when I sat in the chair they quoted $100 for a basic trim with layers. With the tip included thatd be $529.00. Absolutely insane. I left. The salon is VERY expensive

Review №9

2022-07-15

I have been visiting Ouidad Salon since 2012.My go too Stylist is Mirsada, she is amazingMy hair just is superb with her Touch. My curls are always happy here

Review №10

2021-06-12

My first time visiting this salon and I was pleased with the service. I have very fine, curly 3b hair prone to breakage and the stylist worked to give me a hair cut that dealt with the damage and gave me a cute new look. Also did the deep conditioning treatment and its 3 days later and my hair still feels amazingly soft