Delivery
No
Pactiv Corporation in Canandaigua
Categories
Location on the map
Canandaigua, Ontario County, New York, US
Service options
Phone: +1 585-394-1525
Site: http://www.pactiv.com/
Site: http://www.pactiv.com/
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Pactiv Corporation in other cities:
Comments (148)
Companies like this are ridiculous... [see photo they posted in shipper window] in the event it takes us 5 hours to load your trailer- which btw probably happens all the time here to warrant this sign- we wont take responsibility by a timestamp so you can get paid for your waiting. Unbelievable.
I feel bad for the brokers i haul for years to say NO when they have a load from this shipper. Does the management even bother themselves to take a peek at these reviews and try to improve? I dont think so because nothing has changed. Pre-pandemic, during and post so they have no excuse short staffed etc. Whoever is in charge of shipping needs to be replaced.
I get sick yesterday because of this people.Waiting 45 minutes outside on30F just to check in and another 40 to get the bol
Heres for you competent truck drivers that have not yet been here. The numbers will correspond with the letters in which your trailer may be located. (Rows)The wall runs the entire length of the south side of the main building you checked in at.1)Row A2)Row B3)Row C4)Row J5)Row H6)Row D7)Row E8)Row F9)Row F10)Row i11) building#9 doors 91-10412) building#8 doors 201-214(these doors will not have the 2 before the door number.13)Row GThe exit is the long drive pictured above 10 and 11.
It takes a long time to load my appointment it was at 2 in the afternoon I arrived at 1:30 they started loading at 6 and finished at 7:50
All comments are truce about long wait been here since 7 am and its 10:41 am still not loaded
Idk how some people can say its fast loading. Ive been here 3 hours and theyll load for 15 mins and stop for 30. Maybe if they took the dam masks off they could breathe and not have to keep taking breaks
4 hrs to get loaded another 2hr waiting for paperwork. I will never be coming back to this dump. You shouldnt either. Have respect for yourself. DO NOT COME HERE
Done sending drivers here. 7+ hours to load
The guys that work in the shipping and receiving office needs a serious class on customer service. They always seem annoyed when you go in there. They dont speak. Not asking anyone to do cartwheels. At least acknowledge the person is there.
❗️❗️SERIOUSLY AVOID THIS PLACE ❗️❗️Super slow for loading.easily take 5-6 hoisted to load you.they donhave washroom .Bring your food if you come here to pickup.Guy in check in office soo rude .Fast and last time here .
Wat a joke check in @ 130 4 a 3pm pickup n dont leave til 9pm never again
Arrived there 5:30pm Appointment for 1:30pm was done by 7:30 pmPlz clean your trailers before hand and they tell u to unhook
I like picking up here. Fast loading. I arrived at 515am, appointment time at 8 and they got me right in a dock. Finished in about 45 min.Much appreciated!
Arrived to what appeared to be a well organized facility; clean and with good signage. Employees were friendly and helpful. However, as a delivery driver I found the 4 hour unload time to be unacceptably long.
All comments about long loading are true! 3 hrs here and still here
Horrible place, negative people, they should have better attitude. Appointment time was 2pm they put to door at8pm, 10 hours loading time!!!!Don’t waste your time and money with this place and people!!!!!If book load from JB HUNT , be careful, check your appointment time twice !!! Because they are cheaters !!!!!
This place is lucky I had to give them at least one star. Got here at 18:25 for a 20:00 appt. I’m still here in another dock waiting for my other half of this load and it’s 24:24. This place is 100% the definition of what’s wrong with the freight business. No respect for the “essential worker”. Garbage rate not even worth the time. STAY AWAY AT ALL COSTS!
Rude staff. 6 hours to load. Atleast have a restroom for the drivers you hold up so long.NEVER AGAIN.
These guys are awesome. In and out fast
They was not quick on loading me. Ive arrived 3 hours before my appointment time, they have me park until my time.
Stay Away !5 hours and still counting.
Sat there for 4 hrs . They put 1 pallet in truck. Broker said they are loading. Nothing going on. Went and asked employees what going on. They said they would check again nothing. Finally started to load took along time there also. If you could rate no stars this would be the place would be it. Very unprofessional.
Not too bad...over 2 hours to get loaded..had to move from 1 building to another..they do have strict appt times and over night parking...
Superb check in out 45 minutes overnight parking yea
If the people werent so grumpy the day I went it would of been a better pick up.
Normally im in and out of this place because I usually drop and hook. There has been 2 times Ive had to wait for a trailer that wasnt ready yet. First time I sat at the dock between 2-3 hours. Second time was today and I sat there for almost 4 hours which ran my clock all the way out.
Waited entirely too long to get loaded. Got in a 6pm (told to go to 1 dock and then after hours of waiting told the rest of my load was going to be loaded at another bldg in another dock) I left after 130am.
I wonder if the supervisors/managers do even care about knowing how their employees are doing at the shipping department, to improve company reputation. I dont think so, otherwise after so many reviews they wouldve improved their loading process. I make sure I dont send my drivers here again, unless theyre dying of hunger. Ridiculous, extremely rude. If they were getting paid for being rude, by now they wouldve been millionaires.
Awful place.. never come back again…
Only missed one scheduled trailer pickup time in the past year. Maybe the people complaining about load times should consider whats being loaded. Cant move a hundred different partial skids over that amount of acerage and stuff 3,500 cubic feet into a 53 trailer in ten minutes after all
Also normally drop & hook, but lately its been live load...extremely slow and getting worse. Had clerk flat out lie to me when I asked for an update on loading getting started. Said he cant help me since my trailer had just showed up a few min ago. I then asked how thats possible when I was backed up to it for 1 1/2 hrs? He didnt answer, and it was well over 7hrs by the time I left!
Not a great place. About 4-5 hours to get loaded. If you book a load from here make sure to ask the broker if it’s a priority load. If it’s not priority then you might end up waiting here longer than 5 hours.
They get you in and out quickly. but the drive ways, docks areas are riddled with deep pot holes. careful when driving through the lot
Decent place to pick up or deliver. Efficient & professional staff. They only ask for clean empty trailer to load, without nails in the floor. They do provide equipment for cleaning.
Never coming again got there at 12:30 PM left 9 PM 8 hours waiting to get loadedNever again
Here regularly. Drop/hook. Not sure about live loads. Tight drop yard. Need to clear out some trailers to make some room for these big trucks. Some spots are a pain to get into and sometimes its your only option.
Slow workers. Long pickup. They refuse to put time in and out on the bill (sign says its against the company policy, fckn liers. Use your camera (with time and date) and ELD data to charge them.
Very slow,I will not come back hereThey wasted my timeBad place to pick up Avoid avoid avoid
Bad place to go pickup loadIts really bad to go there they didnt respect there appointments to get loaded you spend whole day good luck
Awesome place to unload... 8am in 8:15 out 27 pallets.... Not sure how is loading... Parking easy
Not satisfied do not arrive earlier than appointment scheduled even hour in advance got empty in 1:15
This place is awful, supposed to do drop and hook been sitting here 1 and a half hours havent even started loading trailer. It was supposed to be loaded when I got here. Hourly pay equels Hourly work no one wanting to do more than they have to. Wish they were sitting on this side of ELD...
My boyfriend is a truck driver and when we went he was amazed by how easy and organized the place was... they gave him a map to the facility which made it easy for him to know where he had to go , and then they had it to where he had to drop his yellow trailer tag in a drop box on his way out the gate, he truly didnt have to get out and talk to nobody cause it was so smooth and easy for him
Refusing to put in and out times won’t prevent some of us from getting detention pay, because my company policy says you have 2 hours and then you pay. So nice try.
Load was supposed to be ready at 1000 its currently 1930 and they its not ready. When asked how long it will take the man at the window looked annoyed and said well I cant see the door so.
I was told your job comes first before your family this was by a lady that works in hr. All in all if your trying to make more money and move up in the company!! 9times out of 10 you wont.
Prepare to wait and wait some more about 7 hours each time they send me here. The workers are pretty nice though.
Very rude guy on dispatch office. Very long unloading
Check in for pickup was fine. The problem was it took 4.5 hours to load. Being on ELD, this really screwed things for me on my next run.
If you are not picking up a preloaded trailer make sure to be prepared to loose your clock in the dock
I Was there for just over nine hrs getting my trailer loaded... they need to treat drivers with more respect and value others time.
The food all tasted like plastic and styrofoam. I kept trying to order a simple Whopper and they just kept bringing me more foam trays.
They have been a bit show lately to the point that a drop and hook has turned into a life load which is taking about 3 hours.
Strict with appointments. They take too long for loading. Not worth it.
Ive been waiting for over five hours to get loaded. I go inside to ask a question and all I get is an attitude as if he was waiting for hours without getting paid for it.
Make sure you have your pickup number or you catch hell and starts with 10000 and they want the last four digits
Thanks guys 10 mint unloading me love love
Great guys here .
Good job
Friendly staff at shipping. Designated lounge with clean washrooms for truckers.
Receiving guys are rude, appt was 12pm but got a dock at 3pm
Good place, in and out of the office quickly. Just wish they would improve the MT parking.
Very slow loading. Shipping guy not user friendly. Yard jock not helpful.Opened door to check load, stuff fell out.
One of the worst facilities Ive loaded at 16 hours on their property and still not loaded. Staff has an attitude like no other. Would not reccomend this place
No comment. Just 1⭐️ because there’s no option for 0⭐️
1st shift old man at dispatch very rude
Pactiv is a great company to offload if your a bulk tank driver.
Only 4 and a half hours to load! I am lucky man!
Trash staff.
Wasted 6 hours for loading
To long wait to P/U load lazy 😴
Very Slow,I had an appointment at 1:00 pm ,I went around 1145.they told me go back and come back 12:50 pm.They took 6 hr to Load
1600 Apt arrived at 1317 out at 2140 horrible experience
Live load was quick and painless.
Better then 97% of other warehouses i been too
Busy place at times, but good people.
Takes forever to load expect to be here 4 or more hours to be loaded!
Good bunch of guys, they know how to load a trailer
3 hours downloaded
Very slow 6 hours not loaded my veery porrr
If your here to pick up live load ,Then you stuck here at least 5 hours
A good organized camp any, in and out picking up loads
Its kind of slow when getting loaded. My company is usually drop & hook.
One of the best Pactiv Ive ever encountered I work for one Covington Georgia MD
Straight in and out, except for the trip around the building to back into a door that I had already passed too far.
In and out in 30mins. Perfect for my first experience.
Had to wait over 2 hours for a load that was supposed to be preloaded.
E/Z to get to. Drop +Hook are fast
In at 2:07 out at 3:20. Pretty quick.
Good place you can sleep there
EASY PLACE TO LOAD. !!!
Loads are never ready have spent so many nights here watching my on duty clock tick out.
Too slowly
Always a drop and hook for us
Beautiful town but this place is very slow
The workers here are super mean n ignorant avoid them
Drop/hook and gone! Overnight truck parking available!
Horrible place & super slow
Good work experience
Good pay but bad bosses. Very unfair people.
Tight truck parking but quick
Best pick up I had all week
They waste all your day here and very rude staff
Slow loading . Be prepared to waste a lot of time here .
Long wait time. They take forever
Wait to many hours to lod trailer
Night shift guys better to deal with.
Do not play chicken with the choo choo
Easy in and out loading....
3 hours to get empty.
3 hours to get unloaded.
Really slow loading your trailer
Get ready to spend 3-4+ here
Plenty of room to park
Great company
The snow plowing was to perfection
Dispatch has an attitude
I work here. I hate it.
Very tight drop zones
Its alright I guess.
Good stop
THANK GOD MINE WAS JUST A DROP N HOOK
Nice plece and good people
Slow as a snail.
Very slow
F…..n place…..
The most stupid long factory
Great place to work
6 hrs to load
Drop and hook. In and out.
Ok!
Easy in , easy out.
Quick in & out
I and out easy
Will not take you before your appointment time. Slow loading. Docked at 11:40, finished loading at 18:20. Day wasted, need to drive through the night to make delivery in the morning.
Si pudiera dar -1 estrella esa sería la clasificación del lugar 8 horas para cargar un TRL mal lugar no lo recomiendo
The company is over. Never come here. Long download.
Total reviews rating 3
148 Reviews for Pactiv Corporation 2023:
Review №1
2022-02-15Fast unloading with appt. Overnight parking on site. If you are picking up here take a look at the pics. Good luck y’all ✌️
Review №2
2022-04-30A good place for 10 hours sleep, they don’t care for drivers time. Too slow to load.Only good thing they have is clean restrooms driver’s lounge and overnight parking.
Review №3
2022-06-23Dont bother coming earlier than app time15 min b4 apptLong loading timeRuin your day
Review №4
2022-05-31Im here since 11:00am and now its 7:11pm, when i asked from a gentleman in dispatch office said with very bad language awesome to waste your time,we are working on it.
Review №5
2021-01-15Hi .They are very strict with appointment.They take you in 15 minutes before your appointment time, The trailer Must be clean Without with nail on it
Review №6
2022-04-28Arrived 1020am for 11am live load,loaded and on my way at noon.Some COVID restrictions,but no big deal..
Review №7
2022-04-06We were supposed to pick up a pre loaded trailer when went there the trailer wasnt ready it wasnt started. We arrived on time. Now it 5.08pm on April 6 2022 and they r still not done and been here since noon. They need to do something about this problem and their customer service stinks
Review №8
2022-05-26I got here on time of my appointment. Theyve been loading me for 6 hours now and still havent finished.
Review №9
2022-05-11Long time for unloading… staff is idiots… don’t show up early
Review №10
2022-04-14This is very bad facility to pick up. they took almost 5 hrs to load . All floor load .