paddlepro.com in Yorktown Heights
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Yorktown Heights, Westchester County, New York, US
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Site: https://www.paddlepro.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–1PM
- Sunday:Closed
Just ordered a new paddle from this company. They had many to choose from with detailed information on each - which was essential for my decision. Once ordered it shipped and got here immediately! Was able to use my new paddle right away. Would definitely recommend this company!
The showroom at Paddle Pro is more magical than Disneyland. Paddle Pro’s selection of Pickleball paddles is perfect for beginners, amateurs, and pros. The option to demo up to 3 paddles for a week just shows how much they care about getting the right paddle in your hand. The staff is also amazing; Ben is an absolute walking legend that really knows his stuff. No matter your skill level—whether you are new or a veteran—Paddle Pro is the best place to go for all things pickleball. Paddle Pro has my official endorsement.
I am an avid paddle player. When I started playing I got my first paddle at Paddlepro.comThe owner Bob walked me through the buying processBuying equipment in line with my skill levelAs I played more and more hopefully my skill level improved again Bob reviews the offerings in line as my skill level improved. Never pushing to over sellThe options available are numerous at no point was there an attempt to oversell.Bob and his staff treat us (customer) with respect choosing to build a long term buying relationship rather than a single saleIn short Paddlepro.com it’s owner and staff are true professionalsThanks !
I started working at Paddlepro 6 months ago. I am so impressed with how this company is run. If you are looking for equipment (paddles, racquets, shoes, balls) for platform tennis, pickleball, tennis, etc, check out paddlepro.com - great customer service and speedy shipping!
Horrible service....We ordered a product online, received a confirmation of payment and shipping but nothing was sent. Not an email or the product. After reaching out to them they informed us that they canceled the order due to human error. When the stock of the product remained on the site.A flat out lie.... The stock was available but they changed the price. And on top of that they didnt even refund the full amount charged.....Stay away from this online store...........PS - check your email from March 3rd at 11.27 GMT
Total reviews rating 4.8
41 Reviews for paddlepro.com 2023:
Review №1
2022-02-24K Swiss runs a tad big so I selected a 1/2 size smaller than my typical tennis shoe size. The fit was just as expected. The shoe tread was exactly as depicted. There was a little yellowing on both shoes at the lower portion of the shoe string reinforcement area which I dont believe was mentioned. However, the price of the shoe warranted that concession. (Pointing out any flaw is always best practice in my book so that there isnt any buyers remorse...just a thought). Shipping was very timely. Happy customer.
Review №2
2022-06-20I needed to have my 3 tennis rackets restrung. After the rackets were restrung, I went to hit around with a friend the strings suddenly became loose on 2 of the 3 rackets only after playing for an hour. This seemed very odd to me, so I went back to Paddle Pro to show them the rackets. Ben was very receptive, took my rackets and restrung them again. He went above and beyond by providing better strings and regripped all 3 rackets for no additional charges. This is awesome service and I definitely appreciate the efforts to ensure the customer is satisfied with the results. I would definitely recommend paddlepro for your racket needs.
Review №3
2022-04-29Ordered paddle tennis balls on line, the price was better than what I saw on Amazon and without paying for expedited shipping, the balls were delivered to CT in 2 days. I will definitely shop at paddlepro again.
Review №4
2021-05-17Love this place that is local and I can get a variety of pickleball items from paddles, balls and nets. It is like a candy store in here. They also have demo paddles so you can try them before deciding which paddle to buy which is important. Would highly recommend this place to anyone looking for pickleball stuff and more. And Bob the owner is very helpful with giving you guidance if you need it. Plus they are well stocked so you can buy whatever you need right away without having to wait for shipping.
Review №5
2022-02-01I called today after viewing some shipping information on Amazon I wanted to double verify that it was true and correct so I called paddle pro the lady who answered the phone was so kind and willing to answer my questions it prompted me to leave a really good review hopefully when the product gets to me Im equally as excited for that as well.
Review №6
2021-07-14Top notch products and timely service ! Very impressed with the knowledge of the staff. Robust inventory and industry leader in paddle sports, no comparison in my opinion! Love the design, feel and performance of their paddles. Bob, the owner, is local, very knowledgeable and committed to delivering an outstanding customer experience. Reach out, visit and see for yourself!
Review №7
2022-01-29Awesome store. Knowledgeable, friendly staff and an amazing demo program to learn what paddle works for you.
Review №8
2021-03-20These guys are great. All positives- They have by far the best selection of platform tennis paddles, and everything else paddle related.- Their prices are as good or better than anywhere.- Free shipping. It doesn’t take a large order to get free shipping. They have shipped my items the day I ordered, too.- The best feature is their service and knowledge. They know all of the latest paddles and will give you as much time as you need to explain the best paddle for your game.
Review №9
2022-01-05Regarding paddle tennis: good selection of quality brands, competitive pricing, well stocked, quickly shipped. 3 for 3 positive experiences
Review №10
2021-08-17Extremely helpful and patient customer service. Our order was received in only a couple of days, and I was able to track it with the info that Paddlepro provided. Very efficient, and knowledgeable folks in customer service!